JDEV upgrade no compatible with previuos version WebLogic

I've just tried to upgrade JDev since I am experiencing some errors and I got this message from the installer
** The product maintenance level of the current installer (WebLogic Server:10.3.2.0) is not compatible with the maintenance level of the product installed on
** your system (WebLogic Server:10.3.1.0) . Please obtain a compatible installer or perform maintenance on your current system to achieve the desired level.
I'm not going to upgrade all system for JDEV, any suggestion for a work around?

Set up your phone as new & do the software update. Once the update is complete, go to Settings>General>Reset and choose Erase all content and settings.
The next time around, you can restore from your backup.
~Lyssa

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          Get Info String: 2.0.131.0, Copyright © 2005-2008 Adobe Systems Incorporated. All rights reserved.
          Location: /Applications/Adobe Media Encoder CS4/PCI/AMEImporters/Setup.app
        Adobe Media Player:
          Version: 1.1
          Last Modified: 16/07/09 12:15
          Kind: Universal
          Get Info String: 1.1,
          Location: /Applications/Adobe Media Player.app
        Adobe ImageReady CS2:
          Version: 9.0x246
          Last Modified: 08/05/06 19:13
          Kind: PowerPC
          Get Info String: 9.0x246, Copyright © 1998-2005 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Adobe ImageReady CS2.app
        Adobe Photoshop CS2:
          Version: 9.0.1 (9.0.1x294)
          Last Modified: 23/05/06 22:58
          Kind: PowerPC
          Get Info String: 9.0.1 (9.0.1x294), Copyright  ©1990-2005 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app
        Crea GIF (128 colori):
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea GIF (128 colori).exe
        Crea GIF (32, senza dithering):
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea GIF (32, senza dithering).exe
        Crea GIF (64 colori):
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea GIF (64 colori).exe
        Crea JPEG (qualità 10):
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea JPEG (qualità 10).exe
        Crea JPEG (qualità 30):
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea JPEG (qualità 30).exe
        Crea JPEG (qualità 60):
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea JPEG (qualità 60).exe
        Crea pulsante:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Crea pulsante.exe
        Mantieni 350, Crea JPG 30:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Mantieni 350, Crea JPG 30.exe
        Mantieni a 200x200 pixel:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Mantieni a 200x200 pixel.exe
        Mantieni a 64X64 pixel:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Mantieni a 64X64 pixel.exe
        Maschera di contrasto:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Maschera di contrasto.exe
        Miniatura diapo metallo:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Miniatura diapo metallo.exe
        Miniatura diapo:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Miniatura diapo.exe
        Miniatura rett arrotondato:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Miniatura rett arrotondato.exe
        Salvat. a più dimensioni:
          Last Modified: 11/05/05 22:19
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di ImageReady/Salvat. a più dimensioni.exe
        Cornice ombreggiata:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Cornice ombreggiata.exe
        Crea pulsante:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Crea pulsante.exe
        Crea tonalità seppia:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Crea tonalità seppia.exe
        Foto invecchiata:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Foto invecchiata.exe
        Mantieni a 300 pixel:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mantieni a 300 pixel.exe
        Mantieni a 64 pixel:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mantieni a 64 pixel.exe
        Mod metodo condizionale:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mod metodo condizionale.exe
        Salva come JPEG media:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Salva come JPEG media.exe
        Salva come Photoshop PDF:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Salva come Photoshop PDF.exe
        Adobe Photoshop CS3:
          Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch])
          Last Modified: 14/03/08 15:47
          Kind: Universal
          Get Info String: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) © 1990-2007 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app
        Adobe Photoshop CS4:
          Version: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch])
          Last Modified: 16/07/09 12:32
          Kind: Universal
          Get Info String: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) © 1990-2010 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app
        Adobe Stock Photos CS3:
          Version: Adobe Stock Photos 1.5.0.466
          Last Modified: 05/11/07 10:04
          Kind: Universal
          Get Info String: Adobe Stock Photos 1.5.0.466 (C) 2005 Adobe Systems, Inc. All rights reserved.
          Location: /Applications/Adobe Stock Photos CS3/Adobe Stock Photos CS3.app
        Adobe Stock Photos:
          Last Modified: 23/11/05 19:07
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Stock Photos.app
        VersionCueCS2:
          Version: 2.0
          Last Modified: 08/05/06 19:21
          Kind: PowerPC
          Get Info String: 2.0, Copyright  ©2001-2004 Adobe Systems Incorporated
          Location: /Applications/Adobe Version Cue CS2/bin/VersionCueCS2.app
        VersionCueCS2Status:
          Version: 1.0.0
          Last Modified: 08/05/06 19:21
          Kind: PowerPC
          Location: /Applications/Adobe Version Cue CS2/bin/VersionCueCS2Status.app
        VC2Native:
          Version: 2.0
          Last Modified: 08/05/06 19:21
          Get Info String: 2.0.0, © 2003-2004 Adobe Systems Incorporated
          Location: /Applications/Adobe Version Cue CS2/plugins/com.adobe.versioncue.nativecomm_2.0.0/res/macosx/VC2Native.app
        Uninstall Version Cue CS2:
          Version: 0.1
          Last Modified: 08/05/06 19:21
          Kind: PowerPC
          Location: /Applications/Adobe Version Cue CS2/Uninstall Version Cue CS2.app
        Agamik Barcode Identifier:
          Version: 0.1
          Last Modified: 04/02/08 22:11
          Kind: PowerPC
          Location: /Applications/Agamik barcode/Agamik BarCode Identifier.app
        Agamik BarCoder:
          Version: 4.38
          Last Modified: 31/12/09 15:18
          Kind: Universal
          Location: /Applications/Agamik barcode/Agamik BarCoder 4.38.app
        aMSN:
          Version: 0.97
          Last Modified: 21/09/07 22:40
          Kind: Universal
          Get Info String: aMSN 0.97
    TclTk 8.4.16
          Location: /Applications/aMSN.app
        AppleScript Utility:
          Version: 1.0
          Last Modified: 05/10/05 10:51
          Kind: PowerPC
          Location: /Applications/AppleScript/AppleScript Utility.app
        Folder Actions Setup:
          Version: 1.1
          Last Modified: 05/10/05 10:51
          Kind: PowerPC
          Location: /Applications/AppleScript/Folder Actions Setup.app
        Script Editor:
          Version: 2.1.2
          Last Modified: 22/12/09 10:24
          Kind: PowerPC
          Get Info String: Script Editor 2.1.1
          Location: /Applications/AppleScript/Script Editor.app
        Art Directors Toolkit:
          Version: 4.2
          Last Modified: 05/10/05 10:53
          Kind: PowerPC
          Get Info String: 4.2    (v29), Copyright 2001-2005 Code Line Communications
          Location: /Applications/Art Directors Toolkit 4/Art Directors Toolkit.app
        Automator:
          Version: 1.0.5
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Get Info String: Automator version 1.0.5, Copyright 2004-2007 Apple Computer, Inc.
          Location: /Applications/Automator.app
        Bar Code Pro:
          Version: Bar Code Pro version 6.1.2
          Last Modified: 24/09/08 12:45
          Kind: Native (Preferred) or Classic
          Get Info String: Bar Code Pro version 6.1.2, Copyright Bar Code Pro 2008 by SNX Software Inc. All rights reserved.
          Location: /Applications/Bar Code Pro 6.14 Demo/Bar Code Pro.app
        BCP6Converter:
          Version: version 1.01
          Last Modified: 12/05/04 10:58
          Kind: Classic
          Get Info String: version 1.01 © 2004 SNX. All rights reserved.
          Location: /Applications/Bar Code Pro 6.14 Demo/Bar Code Utilities/BCP6Converter
        BarcodeGenerator:
          Version: 2.4
          Last Modified: 23/12/07 11:48
          Kind: PowerPC
          Get Info String: V2.4 (16.01.2005)
          Location: /Applications/Barcode Generator Eval/BarcodeGenerator.app
        barCodeCreator:
          Version: 1.1
          Last Modified: 14/11/02 16:35
          Kind: PowerPC
          Location: /Applications/barCodeCreator.app
        Calculator:
          Version: 4.0.6
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Get Info String: 4.0.6
          Location: /Applications/Calculator.app
        Carbon Copy Cloner:
          Version: 3.3
          Last Modified: 23/09/09 03:41
          Kind: Universal
          Get Info String: Carbon Copy Cloner version 3.3, Copyright 2002-2009 Mike Bombich.
          Location: /Applications/Carbon Copy Cloner.app
        CDFinder:
          Version: 4.6
          Last Modified: 16/05/06 11:30
          Kind: Universal
          Get Info String: 4.6, Copyright 1995-2006 Norbert M. Doerner, wfs
          Location: /Applications/CDFinder 4.6/CDFinder.app
        Installer:
          Last Modified: 15/05/06 16:06
          Kind: Native (Preferred) or Classic
          Location: /Applications/CDFinder 4.6/Extras/CDFinder CMM/Mac OS X/Installer.app
        Update in CDFinder & Eject X:
          Last Modified: 07/04/05 10:29
          Kind: Native (Preferred) or Classic
          Location: /Applications/CDFinder 4.6/Extras/Update in CDFinder & Eject X.app
        Incremental:
          Version: 03
          Last Modified: 16/05/06 11:30
          Kind: PowerPC
          Location: /Applications/CDFinder 4.6/Scripts/Incrémental (Find New Files)/Incremental.app
        Chess:
          Version: 2.1
          Last Modified: 05/10/05 10:51
          Kind: PowerPC
          Get Info String: Chess version 2.1, Copyright 2003-2004 Apple Computer, Inc.
          Location: /Applications/Chess.app
        Dashboard:
          Version: 1.0
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Location: /Applications/Dashboard.app
        Dictionary:
          Version: 1.0.2
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Location: /Applications/Dictionary.app
        Dropbox:
          Version: Dropbox 1.0.28
          Last Modified: 27/01/11 07:16
          Kind: Universal
          Location: /Applications/Dropbox.app
        DVD Player:
          Visible: Yes
          Identifier: com.apple.preference.general
          Location: /System/Library/PreferencePanes/Appearance.prefPane
        Bluetooth:
          Version: 1.9.5
          Supported by: Apple
          Visible: No
          Identifier: com.apple.preferences.Bluetooth
          Location: /System/Library/PreferencePanes/Bluetooth.prefPane
        CDs & DVDs:
          Version: 1.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.digihub.discs
          Location: /System/Library/PreferencePanes/DigiHubDiscs.prefPane
        Classic:
          Version: 1.1
          Supported by: Apple
          Visible: No
          Identifier: com.apple.preference.classic
          Location: /System/Library/PreferencePanes/Classic.prefPane
        Dashboard & Exposé:
          Version: 1.1.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.expose
          Location: /System/Library/PreferencePanes/Expose.prefPane
        Date & Time:
          Version: 2.2
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.datetime
          Location: /System/Library/PreferencePanes/DateAndTime.prefPane
        Desktop & Screen Saver:
          Version: 1.3.2
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.desktopscreeneffect
          Location: /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane
        Displays:
          Version: 2.1.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.displays
          Location: /System/Library/PreferencePanes/Displays.prefPane
        Dock:
          Version: 1.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.dock
          Location: /System/Library/PreferencePanes/Dock.prefPane
        Energy Saver:
          Version: 3.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.energysaver
          Location: /System/Library/PreferencePanes/EnergySaver.prefPane
        Growl:
          Version: 1.1.6
          Supported by: 3rd Party
          Visible: Yes
          Identifier: com.growl.prefpanel
          Location: /Users/admin/Library/PreferencePanes/Growl.prefPane
        Ink:
          Version: 1.2
          Supported by: Apple
          Visible: No
          Identifier: com.apple.preference.ink
          Location: /System/Library/PreferencePanes/Ink.prefPane
        International:
          Version: 1.2.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.Localization
          Location: /System/Library/PreferencePanes/Localization.prefPane
        Keyboard & Mouse:
          Version: 3.2
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.keyboard
          Location: /System/Library/PreferencePanes/Keyboard.prefPane
        Network:
          Version: 1.7
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.network
          Location: /System/Library/PreferencePanes/Network.prefPane
        Print & Fax:
          Version: 2.0
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.printfax
          Location: /System/Library/PreferencePanes/PrintAndFax.prefPane
        QuickTime:
          Version: 7.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.quicktime
          Location: /System/Library/PreferencePanes/QuickTime.prefPane
        Security:
          Version: 1.2.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.security
          Location: /System/Library/PreferencePanes/Security.prefPane
        Sharing:
          Version: 1.4.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preferences.sharing
          Location: /System/Library/PreferencePanes/SharingPref.prefPane
        Software Update:
          Version: 2.0
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preferences.softwareupdate
          Location: /System/Library/PreferencePanes/SoftwareUpdate.prefPane
        Sound:
          Version: 2.3.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.sound
          Location: /System/Library/PreferencePanes/Sound.prefPane
        Speech:
          Version: 3.3
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.speech
          Location: /System/Library/PreferencePanes/Speech.prefPane
        Spotlight:
          Version: 1.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.spotlight
          Location: /System/Library/PreferencePanes/Spotlight.prefPane
        Startup Disk:
          Version: 10.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.startupdisk
          Location: /System/Library/PreferencePanes/StartupDisk.prefPane
        StuffIt AVR:
          Version: 10.0.1
          Supported by: 3rd Party
          Visible: Yes
          Identifier: com.stuffit.prefs.AVR
          Location: /Library/PreferencePanes/StuffIt AVR.prefPane
        Universal Access:
          Version: 2.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.universalaccess
          Location: /System/Library/PreferencePanes/UniversalAccessPref.prefPane
    Startup Items:
        Apache:
          Description: Apache web server
          Location: /System/Library/StartupItems/Apache
          Provides: Web Server
          Uses: Disks, NFS
        AppleShare:
          Description: Apple File Service
          Location: /System/Library/StartupItems/AppleShare
          Provides: Apple File Service
          Requires: Disks
        AppServices:
          Description: application services
          Location: /System/Library/StartupItems/AppServices
          Provides: Core Services
        AuthServer:
          Description: authentication service
          Location: /System/Library/StartupItems/AuthServer
          Provides: TIM
        CrashReporter:
          Description: crash reporter
          Location: /System/Library/StartupItems/CrashReporter
          Provides: Crash Reporter
          Messages:
              Start: Starting crash reporter
              Stop: Stopping crash reporter
          Order Preference: Early
        Disks:
          Description: local disks
          Location: /System/Library/StartupItems/Disks
          Provides: Disks
          Requires: SecurityServer
          Uses: System Tuning
        FibreChannel:
          Description: fibrechannel
          Location: /System/Library/StartupItems/FibreChannel
          Provides: FibreChannel
          Requires: SecurityServer
          Order Preference: Early
        IFCStart:
          Description: IFC
          Location: /System/Library/StartupItems/IFCStart
          Provides: IFC
          Messages:
              Start: Building international caches
              Stop: Stopping build of international caches
          Order Preference: Last
        IPServices:
          Description: Internet services
          Location: /System/Library/StartupItems/IPServices
          Provides: Super Server, Config Server
          Uses: mDNSResponder, Portmap
        Metadata:
          Description: Metadata Server
          Location: /System/Library/StartupItems/Metadata
          Provides: Metadata Server
          Requires: Core Services, Disks
        NetworkTime:
          Description: network time synchronization
          Location: /System/Library/StartupItems/NetworkTime
          Provides: Network Time
        NFS:
          Description: network file system
          Location: /System/Library/StartupItems/NFS
          Provides: NFS
          Uses: Disks
        NIS:
          Description: Network Information Service
          Location: /System/Library/StartupItems/NIS
          Provides: NIS
        PrintingServices:
          Description: Printing Services
          Location: /System/Library/StartupItems/PrintingServices
          Provides: PrintingServices
          Requires: Resolver
          Uses: Network Time
          Order Preference: Late
        RemoteDesktopAgent:
          Description: Remote Desktop
          Location: /System/Library/StartupItems/RemoteDesktopAgent
          Provides: Remote Desktop
          Requires: Disks, Resolver
          Messages:
              Start: Starting Remote Desktop Agent
              Stop: Stopping Remote Desktop Agent
          Order Preference: Last
        SNMP:
          Description: SNMP server
          Location: /System/Library/StartupItems/SNMP
          Provides: SNMP
          Requires: Resolver
          Messages:
              Start: Starting SNMP service
              Stop: Stopping SNMP service
          Order Preference: None
        AdobeVersionCueCS2:
          Description: Adobe Version Cue CS2
          Location: /Library/StartupItems/AdobeVersionCueCS2
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  • The saved printer information is not compatible with this version of Photoshop

    Hello,
    I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
    In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
    The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
    Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
    This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
    Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
    Thanks, Dave.

    Chris,
    Apologies for my slow reply - we have been busy here the past few weeks.
    We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
    We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
    I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
    Thanks, Dave.

  • I have PSE13 on my system.  It was functioning properly and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to c

    I have PSE13 on my system, Windows 8.1, 64-bit.  It was functioning properly after installation and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to check your printer settings before printing."  and then this statement:  "Default printer could not be opened."  I have reloaded drivers for both printers and made any upgrades possible.  It was working fine before and now all of a sudden, nothing.  Would prefer to have old PSE v.12 back, it worked with no problems.

    See this thread
    My Photoshop Elements 13 doesn't recognize my Canon PRO-10 printer. I've tried EVERYTHING. Reinstalled all my software, didn't fix anything. Can anyone help?

  • My mac OS X is version 10.5.8 and I have ilife '11 and if I try to open it "iLife '11 is not compatible with your version of mac OS X" "it requires 10.6.3 or Later" What should I do?

    My mac OS X is version 10.5.8 and I have bought  iLife '11 and if I try to open/install it says "iLife '11 is not compatible with your version of mac OS X" and
    "it requires 10.6.3 or Later"
    What should I do?

    Buy a Snow Leopard 10.6 retail disk and upgrade? $29.
    Or call iTunes, tell them what happened, and ask if it would be at all possible for them to issue you a refund & reverse the sale.

  • Hey guys, This is the problem. My father just got an iPhone 5. He has a Macbook Pro 2009 with OS X 10.5.8.  The iPhone is not compatible with this version since the iTunes is an older version as well. At our local Apple store in my home country, they told

    Hey guys,
    This is the problem. My father just got an iPhone 5. He has a Macbook Pro 2009 with OS X 10.5.8.  The iPhone is not compatible with this version since the iTunes is an older version as well. At our local Apple store in my home country, they told him he needs to upgrade (which I agree of) but that the memory of this computer is not enough to hold the newer OS.
    Please help, he does not really agree with buying a new computer just because of the versions.
    Thank you, I appreciate your help.

    This is what I have. Thank you so much rdr4lfe.

  • Remote speaker not compatible with this version of iTunes?

    Hello,
    I have the newest version of iTunes and an Airport Express through which I play music.
    After upgrading to the newest version of iTunes, a window appears stating that my remote speakers are not compatible with this version of iTunes when I try to select the remote speakers as my audio output.
    What does this mean and how can I fix the problem? How can my speakers not be compatible with iTunes when all I have is an optical cable from my Airport Express going into the back of my home theater receiver?
    Cheers,
    --VesaM

    You'll get this error if the version of firmware on the AirPort Express is incompatible with the version of iTunes you are using. Make sure you have the latest base station firmware (6.3) and the latest iTunes (7.0.2).

  • I cannot run Airport Setup Assistant as the software is not compatible with my version of OS

    Bought a pair of Airport Express adaptors to link to (a) a BOSE sounddock and (b) one of my TV's to stream music etc.
    Installed the software but my Mac Mini tells me v4.2 is not compatible with my version of OSX.
    When going to apps | utilities I only have Airport Admin Utility (which won't run) and Airport Utility which runs, but doesn't find either of the fuly powered up and plugged in Airport Express devices.
    At the moment, this is an expensive waste of time.  How do I upgrade my software so that I can use these devices in the same way that I already use my Apple TV?
    Cheers.

    If you are running OS X 10.6.7, then you will want to use the AIrPort Utility that came with this operating system to administer your AirPort Express Base Stations (AX).
    Try temporarily connecting them, one at a time, to your Mac using an Ethernet cable, and then, use the AIrPort Utility to configure them.

  • I have an icon on my MAC desktop called disk utility. When I click it on it a message says it is not compatible with this version of OS X. Can I then delete this set of files?

    I have an icon on my MAC desktop called disk utility. When I click it on it a message says it is not compatible with this version of OS X. Can I then delete this set of files?

    gjspross wrote:
    I did upgrade and here is the current version: OS X 10.8.2 (12C60)
    I was able to get to and open disk utility through Application> utilities
    I thought the disk utility icon on the desktop may be related to my old software. I was going to move it totrash but it had over 2000 files and so I did know if it was still being used or could be moved to trash.
    What kind of files are in there? Sounds like a carry over from your last system. DiskUtility should only be kept in Utilities with a shortcut in the dock or an alias on the desktop, idealy.
    Cheers
    Pete

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