Labview cannot check out a license from the VLM
Hello,
I have a user with Labview v7.1 Pro that was working and checking out a license from the VLM v2.0 server but for some reason now, he can not check out a license and he gets an error. He indicates nothing has changed on his side. Yet, when he attempts to run Labview, I do not see any activity within the lmgrd.log file. I would think it would appear in here.
Can someone please contact me to discuss this problem? If activity logs or other information is needed, I can provide it at that time.
Thank you,
Rob Sevick
(443) 778-7854
More information...
The user is connecting to the license server properly and this (below) is logged in the lmgrd.log file on the license server. I tried adding the user to the VLM but this did not help. I confirmed the case on both the user and computer name but still no luck. The user indicates the message on his client when he tries to run it is (something like), "No licenses left and/or feature expired" Any ideas? Should he reinstall this version? I can forward the activity log (encrypted) and/or the lmgrd.log file if you like. Thanks,
12:59:36 (nilm) DENIED: "LabVIEW_FDS_PKG" greendg1@VIA-Chassis2 (User/host not on INCLUDE list for feature. (-39,349:10054 ""))
12:59:36 (nilm) DENIED: "LabVIEW_LabVIEW" greendg1@VIA-Chassis2 (User/host not on INCLUDE list for feature. (-39,349:10054 ""))
12:59:36 (nilm) DENIED: "LabVIEW_PDS_PKG" greendg1@VIA-Chassis2 (All licenses are reserved for others. (-101,396:10054 ""))
12:59:36 (nilm) DENIED: "LabVIEW_LabVIEW" greendg1@VIA-Chassis2 (All licenses are reserved for others. (-101,396:10054 ""))
12:59:36 (nilm) UNSUPPORTED: "LabVIEW_LabVIEW_Debug" (PORT_AT_HOST_PLUS ) greendg1@VIA-Chassis2 (License server system does not support this feature. (-18,327:10054 ""))
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