Licensing for this product has stopped working Error: 5

OK. Totally frustrated here.
Trying to start InDesign (installed with Master Collection CS4) on Powerbook Pro running 10.5.7 and consistently get the error above: "Licensing for this product has stopped working" and with error: 5.
I have attached a dump of the error screen.
I have been through Adobe's knowledge base and followed the steps there. I have:
1. Applied the licensing service update, and I also used the 0 option.
2. I have restarted the computer several times.
3. I have uninstalled and reinstalled the application (the whole Master Collection actually) using the uninstaller, with the remove preferences files option selected.
As far as I am aware I have the latest version because after reinstalling it the updater downloaded 1.1Gb of updates and installed those.
I have also nuked all font caches in case it was related to Apple's font cache bug.
No joy in any event. Still getting the error and no InDesign.
Any suggestions from the gurus here, please???

Thanks Peter,
As I said, have tried uninstalling and reinstalling but InDesign still doesn't work, all the other CS4 apps seem OK. Looked at the list you provided - much the same as the one I generated except there was one extra page I had not seen before at
Of course the series of steps described in that page are impossible to do because it says to :
1)      Set the computer clock back to May 31, 2009.
2)      Launch the affected product.
3)      Go to Help->Deactivate, select ERASE THIS SERIAL NUMBER.
4)      Quit the application.
5)      ...
The application will not start because the licensing has stopped working. So step 2 is not possible.
Apart from that the only other page that specifically addresses this problem is at
In this it says to do the things I said I have already done in my original post. None have worked.
Guess Adobe don't monitor this forum so I suppose I need to go back to Quark to do my work. InDesign appears fatally broken.

Similar Messages

  • Why  will photoshop not open after loading it to new iMac computer from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
    The answer is easy: Reinstall CS4 from your disc. and apply all updates.

  • Fresh Install Mac - Licensing for this product has stopped working  Error: 6

    We just got the new macbook pro refreshes at work and decided to make the switch to standalone CFBuilder.   We downloaded the trial and installed.  On launch we get this error, "Licensing for this product has stopped working  Error: 6".  Every macbook had the same result.   All are running 2 Ghz Quad Core i7 with 8GB of ram.   All of them get the same error.    All have a fresh install of 10.6.6.   Other than installing Air before the CFBuilder install they have no other applications installed.   Other than Air, there are no other Adobe products installed.  All CFBuilders were installed under an admin account.
    We've tried all the troubleshooting.   Permissions, LicenseRecovery, Setting the clock back to 2010... we even tried reinstalling OSX, then installing acrobat, then air, then CFBuilder with the same result every time.   We even activated the root account on the system and installed under root.  Same result every time.    The Flexnet service never gets created unless we use the License recovery tool.   If we install the updater it still makes no difference.
    All options for CFBuilder are grayed out under help.   Registration, Deactivation, Updates...
    Any suggestions?

    Thanks for posting and letting me know. Yes, it is crappy to have to work-around it like that. I noticed when I installed
    Builder that it over-wrote some newer files, but I said "Okay to All". I'm using CS4 not CS5 and my newer files were probably better. I'm glad you got your program working at least. My problem is I started my first Project at the wwwroot level, like all the instructions say. It wasn't until I saw Ben Forta's video of it that I realized I was supposed to start a new folder within the wwwroot folder as my Project folder. Now I can't get rid of my first Project folder without DELETING all of the files in wwwroot, WHICH I CANNOT DO. MANY OF THE FOLDERS THERE ARE WORKING WEB SITES! If you know of any way to detach that original Project, I'd sure like to know how to do it.

  • How to fix "Licensing for this product has stopped working - Error 150:30"?

    I cannot pen PSE or Bridge. It get the message "Licensing for this product has stopped working - Error 150:30".
    I assume it is because I recently upgraded my Mac to Yosemite.
    What do I need to do to be able to open PSE again?
    Thank you.

    Thank you. I appreciate your tips. I tried solution 5 and it doesn't work.
    The rest is essentially gibberish to a basic user like myself. I have
    neither the expertise nor the confidence to go into these folders and start
    mucking around in there. Can I please have someone call me and guide
    through the necessary steps. My number is 06 46 40 94 39 (Location: France).
    Michel Payen-Dumont & Nancy Feyerer
    Tél.: 05 53 50 72 80
    M: 06 46 40 94 39
    N: 06 45 29 59 40

  • What does "licensing for this product has stopped working, Error 150:30" indicte?

    My CS4 has stopped working. I get the message..." licensing for this product has stopped working, Error 150:30"  After taking all the steps  listed and uninstalling CS4 and Reinstalling it I finally got it working again ( which took a couple of hours of down time)  Now ...every time I turn my computer off and back on, I get the same message again, and must go thru the 2 hours "fix"... any suggestions.  Adobe Support has been less than helpful with this... which is unusual. 

    PhotoDeb, I have the same problem with my CS4 suite. I get the 150:30 error, "licensing has stopped working."
    Fortunately, I'm subscribed to CC, so I can still open all CS4 files with CC apps.
    BUT, I DO want to get my CS4 working again.
    Have you been successful yet, in getting your CS4 back to working as it should?
    I tried downloading the "License Repair Tool" [] file from Adobe, but it didn't work.
    I have read that if it is downloaded with Safari (as I did), it won't work; that it has to be downloaded with Chrome or a browser other than Safari.
    Also, I deleted the FLEXnet Publisher preferences folder. But, I now wish I had simply moved it to the Desktop, instead of trashing it entirely.
    So far, I haven't done anything about reinstalling CS4.
    QUESTION: From what you've learned, is it recommended to UNinstall CS4 suite (like you did) BEFORE reinstalling it?

  • Transferring CS4 from an old Mac to a new one, I get a notice saying "licensing for this product has stopped working" Error 150:30. Don't know what to do? Thanks.

    I'm trying to migrate my CS4 from my old Mac to my new one. When trying to open photoshop, i get a message saying "Licensing for this product has stopped working." And "Error: 150:30" I don't know what to do from here. Can someone help me? Thanks.

    "Migrating" and/or "transferring" an application is not just asking for trouble but demanding it!
    Always install an Adobe application from scratch, from the original media: CD or download.

  • "Licensing for this product has stopped working" error

    Hi and thanks for your help. I've installed Director 11, but
    when i run for fist time i get this error : "Licensing for this
    product has stopped working"; I've already uninstall it and install
    it again, but it keep saying me the same error. I've already try
    the Adobe CS3 solution for this problem and the flexnet but
    nothing... How can i get Director 11 working?
    I have winVista HOmePremium, and cs3 master collection
    working fully.

    Reinstall the software properly.

  • Get "Licensing for this product has stopped working" error on my New Mac with old Adobe software

    hi people, i've recently purchased a new machine and can't work out how to get Illustrator cs3 or photoshop cs5 working on it...
    photoshop says "Licensing for this product has stopped working. you cannot use this product at this time. you must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help", which is strange as it said some different before i tried asking adobe support about this...
    illustrator says the same thing.
    customer support said i need to ask here because they can't provide support for these products.

    thanks for response, let's start the dialogue.
    what OS version?: OS version 10.9.3
    Have you deactivated Photoshop on the old machine? No, i am not inclined to try this as i do need a working version for work, customer support tells me that i've purchased a serial key but they won't tell me what it is, just that i could try using it...  can't find any reference to this on my machine though:(
    On how many computers have you (or someone else) installed Photoshop and register with your license?1 i think..
    Have you tried uninstalling, cleaning and re-installing? no, though i've tried to find out how and can't even manage that:(   went to the adobe site and could only find their creative cloud thing which requires me to pay monthly:/...

  • Licensing for this product has stopped working error - PS6

    Hi friends.
    Using PS6 for several years now and suddenly getting error message about licensing for the product not working and program fails to launch.
    Any help? Using Windows Vista Business 32-bit. Thanks.

    Thanks Barbara.
    I've gone through this list earlier this morning and nothing has fixed the error.
    Do you suppose upgrading to Elements 12 would get rid of the issue at hand?

  • When I try and open Illustrator CS4 on my 2008 macbook running Mavericks I get a message telling me that Licensing for this product has stopped working' Error 150:30

    Has anyone encountered this error message?

    According to Google a couple of folks had this error.
    For instance here:
    Re: License is no longer working Error - 150:30 - CS4

  • "Licensing for this product has stopped working" error 148:3

    I have only just installed CS4 Production Premium, opened a CS3 Premiere project and saved it as a CS4 project, then run the updater for Premiere to 4.0.1. When I restarted I got the above message and cannot now use the program.
    Anyone know what I should do now?

    It seems that there might be some gremlin in the licensing module. The PS CS4 board has several similar instances. I do not know exactly what the problem is, but this should be an easy reset by Adobe. It has worked for the PS users and requires one free telephone call. I am with Harm on this. I doubt that many, if any, users can be of much help. The installation issues *used* to be simple and quick, but I have not had to make that call, since Illustrator 3. Have your S/N handy. If you purchased from the Adobe Store, a receipt # might come in handy too. Once your product has been verified, you'll probably be asked to enter a key, and away you go.
    Good luck,

  • "Licensing for this product has stopped working" error message in OS 10.9.5 using CS4

    Before upgrading the patch in Mavericks my CS 4 was working seamlessly. Just since I downloaded the latest update have I started getting this message. Someone said that Mavericks did not support CS4, but I have been using it all along. I tried applying the Licensing Repair Tool that Adobe provides, but it only works on Power PC machines, and I have a later Mac Mini. Anyone out there resolve this without reinstalling the whole suite? Although I use the cloud for Photoshop, I am retired and cannot afford to pay the monthlies on the whole suite.

    Thank you. I will Google how to adjust the library permission to be compatible with legacy software, but if you have any pointers that would simplify the process, it would certainly be appreciated. I'll check back tomorrow when I've had a chance to reinstall. Thanks again!

  • PC , Error code 148:3 " licensing for this product has stopped working"

    PC , Error code 148:3 " licensing for this product has stopped working"

    Error "Licensing has stopped working" | Windows

  • How do I reinstall Adobe Photoshop CS4 - I receive error 6 stating that licensing for this product has stopped working.

    I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.

    Error "Licensing has stopped working" | Mac OS

  • Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

    I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

    Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
    There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
    If not, you must reinstall your CS4 suite.  You don't need to delete your preferences, so it should be the same as before.
    Error "Licensing has stopped working" | Mac OS

Maybe you are looking for