Lightroom 4.4 not importing video, Mac OS X. Canon 5d Mk2

Hi,
I Just bought LR on the weekend and upgraded to 4.4 as per request during the install process.  The only problem I seem to have is it not importing any video files. I am running it on a Macbook Pro 2010 with OS X Mountail Lion - latest updates, etc and I have a Canon 5d MkII with .MOV files. This is quite a basic system/setup and from what Lightroom claims to do it should handle this no problem. I have tried importing from a memory card, the camera itself,  and other hard drives. There are no permissions issues.
Any help would be great, thanks.
I have searched th forums and it seems a few people are having problems but there does not seem to be a solution yet, besides some 3rd party plugin issue. Is this just a problem with the 4.4 update? So basically a bug issue on Adobe's part?
Thanks.
- Mal

Hi Cheers,
It seems to hang for a while and I get the error message:
"There is a problem with this video file(1)"
However there is no problem, it play fine with pretty much everthing and is a standard 5d Mkii video file.
Thanks,
- Malik

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