Locked Account due to change of name details on ne...

As my current credit card expired i registered my new one, which had slightly different name details. Same account,s ame bank, but name added to reflect my married status. i did not ask the credit card to do this. they jsut did it. As a result Skype locked my account. I then had a lengthy on line chat with support who said that to protect my security, they would have to check it all out.  Fair enough! I gave them every bit of informattion i could think of and have heard nothing for 10 days. I am so **bleep** frustrated as i need the account when I travel to make business calls on the go and to call my family overseas. Has anyone had a similar problem or can suggest what I should do now- other than taking out a full page add in the FT abusing Skype!

I am in the same situation. I need to change the last name on my account. The only way to do it is to take your original Marriage Certificate to the closest Comcast store along with your official picture ID that shows your new name. They require as much or more documentation and inconvenience than Social Security or DMV! I could change all my credit cards and other accounts by mail, email, or fax. NOT COMCAST!

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