Login to file access doesn't work

Strange one here... Netware 6.5.6
1. When server starts, all users can use all functions of VO
2. Sometime within a week, the VO will stop allowing external (outside of
the LAN, from the Internet) access to NetStorage. The user can login to the
VO, and they can see their name at the top-left pane, but they they are
presented w/ another login (the one w/ the check box to add to Secret
Store), which never allows a login. Strangely, LAN uses can login?!??!!!!
3. A reboot of the server "solves" this issue, but at some point we repeat
this eternal comedy / tragedy.....
Any ideas?
I'm ready to simply replace index.html w/ a flat HTML portal page.....
Tim Wohlford CNE

Tim,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
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