Mac book pro wont run apple hardware test

Hi,
I have several problems with my Mac book Pro. Problems started so that I couldn't sign in to my account, three other account worked quite normally. I did run disk utility to fix problems that there was. That didn´t fix account problem. Then I tried to install SnowLeopard again, but it hangs after a while.
Hardware test programs starts and immediatelly after that computer shuts power off.
Here is the problem from installer.log (at least I think that here is the problem) But I can not say, what causes the problem
Jan  1 08:30:52 localhost OSInstaller[141]: Preparing previous system for upgrade
Jan  1 08:30:52 localhost OSInstaller[141]: Recovery: Found existing archive on /Volumes/ProBook
Jan  1 08:30:52 localhost OSInstaller[141]: Configuring volume "ProBook"
Jan  1 08:30:52 localhost OSInstaller[141]: Preparing disk for Netbooted OS Install.
Jan  1 08:30:52 localhost OSInstaller[141]: Volume disk0s2 mounted at /Volumes/ProBook is ready
Jan  1 08:30:52 localhost OSInstaller[141]: Preparing disk for local booted OS Install.
Jan  1 08:30:52 localhost OSInstaller[141]: Physical memory statistics immediately before turning on virtual memory backing store:
Jan  1 08:30:52 localhost OSInstaller[141]: Physical Memory Allocation:   611 MB wired,   257 MB trapped,    78 MB active,  2990 MB inactive,   160 MB free,  3228 MB usable,  4096 MB total
Jan  1 08:30:53 localhost OSInstaller[141]: Activated virtual memory backing store at mount point '/Volumes/ProBook'
Jan  1 08:30:53 localhost OSInstaller[141]: Preparing disk for local booted install.
Jan  1 08:30:53 localhost OSInstaller[141]: Creating installation log on volume "ProBook"
Jan  1 08:30:53 localhost OSInstaller[141]: Reaping previous system
Jan  1 08:30:59 localhost OSInstaller[141]: System Reaper: free space before: 263.43 GB
Jan  1 08:30:59 localhost OSInstaller[141]: System Reaper: free space after : 263.51 GB
Jan  1 08:30:59 localhost OSInstaller[141]: System Reaper: free space diff  : 79.6 MB
Jan  1 08:30:59 localhost OSInstaller[141]: System Reaper: Postflight ok (256.32 GB remaining)
Jan  1 08:30:59 localhost OSInstaller[141]: IFPKInstallElement (190 packages)
Jan  1 08:31:01 localhost OSInstaller[141]: PackageKit: ----- Begin install -----
Jan  1 08:31:01 localhost OSInstaller[141]: PackageKit: request=PKInstallRequest <190 packages, destination=/Volumes/ProBook>
Jan  1 08:31:02 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/BaseSystem.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:31:54 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/Essentials.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:33:26 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/BootCamp.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:33:27 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/BSD.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:34:24 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/iPodSupport.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:34:28 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/PodcastCapture.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:34:29 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/JavaTools.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:34:31 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AdditionalEssentials.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:34:34 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AdditionalSpeechVoices.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:34:55 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AsianLanguagesSupport.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:34:56 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/MediaFiles.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:35:02 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/MigrationAssistant.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:35:05 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/Mail.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:35:10 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/AddressBook.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:35:11 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/iCal.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:35:14 localhost OSInstaller[141]: PackageKit: Extracting /Volumes/ProBook/Mac OS X Install Data/Automator.pkg (destination=/Volumes/ProBook/.OSInstallSandbox-tmp/Root, uid=0)
Jan  1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/DataPool.c:116: Error: finished pool without filling it
Jan  1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/commonUtils.c:315: Error: fh_pread -1
Jan  1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/StreamCompressor.c :243: Error: pread failed for /Volumes/ProBook/.OSInstallSandbox-tmp/Root//System/Library/Frameworks/Automato r.framework/Versions/A/Resources/English.lproj/AMWhoseViewItem.nib/keyedobjects. nib: Invalid argument
Jan  1 08:36:42 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24/Common/StreamCompressor.c :829: Error: returning errno 22 from FinishStreamCompressorQueue
Jan  1 08:36:44 localhost OSInstaller[141]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.Automator"\nError Domain=PKInstallErrorDomain Code=110 UserInfo=0x12c1ed700 "An error occurred while extracting files from the package “Automator.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12da123a0 "The operation couldn’t be completed. FinishStreamCompressorQueue error") {\n    NSFilePath = "/Volumes/ProBook/.OSInstallSandbox-tmp/Root";\n    NSLocalizedDescription = "An error occurred while extracting files from the package \U201cAutomator.pkg\U201d.";\n    NSURL = "Automator.pkg -- file://localhost/Volumes/ProBook/Mac%20OS%20X%20Install%20Data/index.product";\ n    NSUnderlyingError = "Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12da123a0 \"The operation couldn\U2019t be completed. FinishStreamCompressorQueue error\"";\n    PKInstallPackageIdentifier = "com.apple.pkg.Automator";\n}
Jan  1 08:36:44 localhost OSInstaller[141]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 UserInfo=0x12c1ed700 "An error occurred while extracting files from the package “Automator.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12da123a0 "The operation couldn’t be completed. FinishStreamCompressorQueue error")
Jan  1 08:36:45 localhost OSInstaller[141]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan  1 08:36:47 localhost OSInstaller[141]: Allowing machine sleep.
Jan  1 08:36:48 localhost OSInstaller[141]: Memory statistics for 'Install Failed' pane:
Jan  1 08:36:48 localhost OSInstaller[141]: Physical Memory Allocation:   572 MB wired,   258 MB trapped,   389 MB active,     1 MB inactive,  2876 MB free,  3266 MB usable,  4096 MB total
Jan  1 09:31:19 localhost Unknown[80]: 2013-01-01 09:31:19.549 Disk Utility[173:903] **********
Jan  1 09:31:19 localhost Unknown[80]: 2013-01-01 09:31:19.892 Disk Utility[173:903] Disk Utility started.
Jan  1 09:31:19 localhost Unknown[80]:
Jan  1 09:33:26 localhost Unknown[80]: 2013-01-01 09:33:26.138 Disk Utility[173:903] Verifying volume “ProBook”
Jan  1 09:33:26 localhost Unknown[80]: 2013-01-01 09:33:26.152 Disk Utility[173:903] Starting verification tool:
Jan  1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.565 Disk Utility[173:903] Performing live verification.
Jan  1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.576 Disk Utility[173:903] Checking Journaled HFS Plus volume.
Jan  1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.594 Disk Utility[173:903] Checking extents overflow file.
Jan  1 09:33:39 localhost Unknown[80]: 2013-01-01 09:33:39.698 Disk Utility[173:903] Checking catalog file.
Jan  1 09:34:23 localhost Unknown[80]: 2013-01-01 09:34:23.329 Disk Utility[173:903] Checking multi-linked files.
Jan  1 09:34:23 localhost Unknown[80]: 2013-01-01 09:34:23.499 Disk Utility[173:903] Checking catalog hierarchy.
Jan  1 09:34:40 localhost Unknown[80]: 2013-01-01 09:34:40.852 Disk Utility[173:903] Checking extended attributes file.
Jan  1 09:34:53 localhost Unknown[80]: 2013-01-01 09:34:53.358 Disk Utility[173:903] Checking multi-linked directories.
Jan  1 09:35:30 localhost Unknown[80]: 2013-01-01 09:35:30.885 Disk Utility[173:903] Checking volume bitmap.
Jan  1 09:35:31 localhost Unknown[80]: 2013-01-01 09:35:31.346 Disk Utility[173:903] Checking volume information.
Jan  1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.176 Disk Utility[173:903] The volume ProBook appears to be OK.
Jan  1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.179 Disk Utility[173:903] Repair tool completed:
Jan  1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.179 Disk Utility[173:903]
Jan  1 09:35:32 localhost Unknown[80]: 2013-01-01 09:35:32.862 Disk Utility[173:903]
Jan  1 09:35:32 localhost Unknown[80]:
Jan  1 09:36:49 localhost Unknown[80]: 2013-01-01 09:36:49.595 Disk Utility[173:903] NSDocumentController's invocation of -[NSFileManager URLForDirectory:inDomain:appropriateForURL:create:error:] returned nil for NSAutosavedInformationDirectory. Here's the error:
Jan  1 09:36:49 localhost Unknown[80]: Error Domain=NSCocoaErrorDomain Code=642 UserInfo=0x106d2a0e0 "You can’t save the file “Autosave Information” because the volume “Mac OS X Install DVD” is read only." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=30 "The operation couldn’t be completed. Read-only file system")
Jan  1 09:36:49 localhost Unknown[80]:
Jan  1 09:38:57 localhost Unknown[80]: 2013-01-01 09:38 Mac OS X Installer[141] (CarbonCore.framework) FSEventStreamStart: ERROR: FSEvents_connect() => Unknown service name (1102)
Jan  1 09:39:39 localhost Unknown[80]: 2013-01-01 09:39 Mac OS X Installer[141] (CarbonCore.framework) FSEventStreamStart: ERROR: FSEvents_connect() => Unknown service name (1102)

I wonder if it a permission issue?
Maybe chmod 777 the correct files would help
Not sure which files but you did have an error which says it cant write due to being read on. Are you the admin of the laptop and are able to mod all the files?
I could be wrong but just an idea.
Have you also tried to re-download the OS you are trying to install in case it is corrupt?

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    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My 4yr  old mac book pro is running slow.  Any suggestions?

    My 4yr  old mac book pro is running slow.  Any suggestions?

    Examine these articles for possible solutions;
    https://discussions.apple.com/docs/DOC-3521
    https://discussions.apple.com/docs/DOC-3353
    You should find them excellent for troubleshooting.
    Ciao.

  • My mac book pro is running really slow what should I do?

    My mac book pro is running really slow what should I do?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Hello there iv got an mac book pro and running mac os x 10.5.8

    hello there iv got an mac book pro and running mac os x 10.5.8 and want to upgrade what can i upgrade to snow leapard

    All MBPs 2011 and earlier can have Snow Leopard installed (Late 2011 requires a bit of shoehorning).
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Ciao.

  • MacMini 2010 4,1 how to run Apple Hardware Test from  /System/Library/CoreServices/.diagnostics folder

    I have a 2010 Mac Mini4,1 with SnowLeapard and plan to upgrade to Mavericks, but can't run Apple Hardware Test from my applications disk 2 that came with the machine.  For some reason the Mac can read it and kicks it our after about a minute.  Seems to be able to reado other disks, so this one may be corrupted. I found info on this community that says that the AHT is on the hard disk and I found it here /System/Library/CoreServices/.diagnostics using terminal.  When open that folder using terminal it open a window with that folders contents.  My problem is I can execute the only unix executable in that  folder.  It responds with "No application knows how to open /System/Library/CoreServices/.diagnostics/diags.efi"
    Can someone help me out here or if there is downloadable somewhere on line that I can get?

    My 2010 4,1 Mac Mini still has the HW Test on the Internal HD after updating it to Lion, Mountain Lion and Mavericks.
    see > Using Apple Hardware Test
    Additionally if your using a wireless keyboard and it is not invoking the Hardware Test using the D key immediately after the chine, then you may need to use a USB keyboard. Adding that any Apple, PC or generic Logitech USB keyboard should work for invoking the startup commands. 

  • Bought a new Mac Book Pro today running OSX 10.9.  I have noticed that all videos have scratchy sound.  I have tried both YouTube

    Bought a new Mac Book Pro today running OSX 10.9.  I have noticed that all videos have scratchy sound.  I have tried both YouTube & Vimeo. iTunes has not been loaded yet.
    Ideas?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • HT3964 my mac book pro wont start

    Hi,
    my mac book pro wont start and power adupter light is blinking
    any help pls

    Reset SMC
    http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, contact Apple.

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