Mail and Safari hang on exit after recover from disk crash

Hi,
I had recently a disk crash on my powerbook. Fortunately the disk gave me enough time to save a disk image of my home folder before it died. Now, I have a new disk in, reinstalled Tiger, updated to 10.4.4. (as I had on the dead disk), copied the home folder from the backup, and fortunately most things work fine.
I had a system CRASH, while doing the first Spotlight search. I had a second system CRASH, while working in mail. So, I cleared the mail cache. After that, I had no crash anymore and even mail is working fine, until I decide to quit. It then hangs and I have to Force Quit to exit. Similar things happens to Safari.
I tried several things, e.g. removed the Envelope Index, but it always hangs on exit.
Any ideas what is going on? I wouldn't like to clear mails totally and reimport and reconfigure the whole thing from scratch.
Any help is welcome,
Thomas

Just in case somebody else runs into such a problem, here is the solution to my puzzle:
For security reasons (I have a Powerbook and I was worrying about private data in case of a theft...) my mailboxes and any sensitive information is kept on a FileVault disk image of an account I'm usually not using. Instead the FileVault encrypted disk image is mounted in my home folder. To have Mail use the different location I've put symbolic links (ln -s from the terminal).
Now the problem was, that after my disk crash, some of the directories had been lost, so the links pointed to nowhere. I've got aware on this by looking on the Finder's info on that link. The "More info..." was busy all the time. This means that symbolic links (not aliases!) that point to nowhere are not correctly handled by the Finder and probably by other applications).
Creating the folders the links pointed to solved the problem!
Nice to know!
Thomas

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                        OWC Mercury Elite  (disk2s10) /Volumes/OWC Mercury Elite : 249.92 GB (20.51 GB free)
              WD My Book 800mbit - 800mbit max
                        disk4s1 (disk4s1) <not mounted>: 32 KB
                        My Book (disk4s3) /Volumes/My Book: 1 TB (155.85 GB free)  Big Problem. WD drives have software (and firmware) on them which are incompatible with Macs. I would rip the drive out of this, erase it, and put it in another (non-WD) enclosure, smash the WD enclosure to bits with a sledgehammer, and mail it back to WD.
    Thunderbolt Information:
    The next categories are loaded at startup and are potential causes for poor performance, as they run all the time, in the background. The green ones are potential problems, the red ones are definite problems. See below for my suggestions.
    Kernel Extensions:
              com.rogueamoeba.InstantOn          (6.0.4 - SDK 10.8) Pretty sure the rogue amoeba stuff is not compatible with Mavericks yet.
              com.Logitech.Control Center.HID Driver          (3.2.0)
              com.Logitech.Unifying.HID Driver          (1.1.0)
              org.virtualbox.kext.VBoxDrv          (4.2.6)
              org.virtualbox.kext.VBoxUSB          (4.2.6)
              com.rogueamoeba.InstantOnCore          (6.0.4 - SDK 10.8)
              com.logmein.driver.LogMeInSoundDriver          (1.0.2 - SDK 10.5)
              com.Cycling74.driver.Soundflower          (1.5.3 - SDK 10.6)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.acquia.drupal.apache0.plist
              [loaded] com.acquia.drupal.mysql0.plist
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.SwitchBoard.plist
              [loaded] com.barebones.authd.plist
              [loaded] com.barebones.textwrangler.plist
              [loaded] com.cocoatech.pathfinder.SMFHelper.plist
              [loaded] com.google.keystone.daemon.plist   this is spyware from Google.
              [not loaded] com.logmein.logmeinblanker.plist
              [loaded] com.logmein.logmeinserver.plist
              [loaded] com.logmein.raupdate.plist
              [loaded] com.memeo.WDMemeod.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [invalid] com.oracle.java.Helper-Tool.plist
              [loaded] com.quark.quarkupdate.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.AdobeCreativeCloud.plist
              [loaded] com.adobe.CS4ServiceManager.plist
              [loaded] com.adobe.CS5ServiceManager.plist
              [loaded] com.extensis.FMCore.plist
              [loaded] com.google.keystone.agent.plist   spyware from Google
              [loaded] com.Logitech.Control Center.Daemon.plist
              [failed] com.logmein.LMILaunchAgentFixer.plist
              [loaded] com.logmein.logmeingui.plist
              [loaded] com.logmein.logmeinguiagent.plist
              [not loaded] com.logmein.logmeinguiagentatlogin.plist
              [invalid] com.oracle.java.Java-Updater.plist
              [loaded] com.quark.quarkupdate.agent.plist
              [loaded] com.wacom.wacomtablet.plist
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.akamai.client.plist
              [loaded] com.akamai.single-user-client.plist
              [loaded] com.facebook.videochat.[redacted].plist
              [not loaded] com.linotype.FontFolderProtector.plist
              [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist  This may be the majority of your problem. CleanMyMac is second only to MacKeeper in the royalty of crapware. MacKeeper is the King of Crapware. Crapware is stuff like "cleaners', "optimizers", "defragmenters". Unnecessary on macs, usually poorly written, often harmful to your OS. Can be impossible to uninstall. Popular with recent converts from the Windows world. CleanMyMac should really be called "TakeABigShitOnMyMac". Needs to be uninstalled.
              [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist
              [not loaded] org.virtualbox.vboxwebsrv.plist
              [loaded] ws.agile.1PasswordAgent.plist
    User Login Items:
              iTunesHelper
              BusyCalAlarm
              Reminder
              Reminder  two of these can't be good.
              Dropbox
              AdobeResourceSynchronizer
              ConnectService
              SFCoreHelper
    3rd Party Preference Panes:
              Akamai NetSession Preferences
              Default Folder X
              EyeConnect
              Flash Player
              Flip4Mac WMV
              Logitech Control Center
              MacFUSE
              Microsoft Mouse
              MusicManager
              Quark Update Preferences
              WacomTablet
    Internet Plug-ins::
              OfficeLiveBrowserPlugin: Version: 12.3.2
              AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
              Flash Player: Version: 11.9.900.152 - SDK 10.6
              AdobePDFViewer: Version: 11.0.04 - SDK 10.6
              LogMeInSafari32: Version: 1.0.961 - SDK 10.7
              EPPEX Plugin: Version: 3.0.5.0
              WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7
              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7
              iPhotoPhotocast: Version: 7.0
              QuickTime Plugin: Version: 7.7.3
              FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6
              AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7
              AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17
              AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17
              Silverlight: Version: 5.1.20125.0 - SDK 10.6
              LogMeIn: Version: 1.0.961 - SDK 10.7
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.4.2.4
              SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6
              WacomSafari: Version: 1.1.0-5
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
              WacomNetscape: Version: 1.1.0-5
    User Internet Plug-ins::
              fbplugin_1_0_3: Version: (null)
              DazzboardNPAPIPlugin: Version: 0.9.18
              fbplugin_1_0_1: Version: (null)
    Bad Fonts:
              None
    Old applications: you have a lot of these. Make sure they are all up to date.
              Audacity:          Version: 2.0.3.0 - SDK 10.4
                        /Applications/Audacity/Audacity.app
              DockPlistEdit:          Version: 7.0 - SDK 10.5
                        /Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app
              FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5
                        /Users/jeffreysternMacPro/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
              Freeway 5:          Version: 5.6.5 - SDK 10.5
                        /Applications/Freeway 5.5 Pro.app
              Intaglio:          Version: 3.4.2 - SDK 10.5
                        /Applications/Intaglio.app
              Microsoft Alerts Daemon:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft Chart Converter:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Excel:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Upload Center:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Open XML for Excel:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Pages:          Version: 4.3 - SDK 10.5
                        /Applications/iWork '09/Pages.app
              QuarkUpdate:          Version: 1.1.0.1 - SDK 10.5
                        /Library/Application Support/Quark/AutoUpdate/QuarkUpdate.app
              RockMelt:          Version: 0.16.91.371 - SDK 10.5
                        /Applications/RockMelt.app
              SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              SyncServicesAgent:          Version: 14.1.4 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
              XLD:          Version: 20120407 - SDK 10.4
                        /Users/jeffreysternMacPro/Downloads/xld-gui-20120407/XLD.app
              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5
                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
              dynamiclinkmediaserver:          Version: 6.0.1 - SDK 10.5
                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        MacPro HD: Disk size: 595.37 GB Disk used: 311.26 GB
                        OWC Mercury Elite : Disk size: 232.76 GB Disk used: 213.66 GB
                        My Book: Disk size: 931.39 GB Disk used: 786.24 GB
              Destinations:
                        Internal 1TB HD [Local] (Last used)
                        Total size: 931.19 GB
                        Total number of backups: 124
                        Oldest backup: 2012-01-01 05:49:38 +0000
                        Last backup: 2013-12-09 00:35:29 +0000
                        Size of backup disk: Too small
                                  Backup size 931.19 GB < (Disk used 1  X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   2%          EtreCheck
                   1%          WindowServer
                   1%          Mail
                   0%          LCCDaemon
                   0%          2BUA8C4S2C.com.agilebits.onepassword4-helper
    Top Processes by Memory:
              393 MB          mds_stores

  • Mail and Safari crashing

    Not until I moved to 10.5.2 have I had so many crashes and lock ups. It's as if I'm working on a PC. The problem seems to be when I'm working in mail and Safari. I know there is no solution to this problem but I thought I should post my frustration. I've switched my browser to FireFox and will see if that helps. I will also try and find a different mail client other than Mail.

    Hi, Patrick.
    1. You wrote: "I've long had a problem with my computer going to sleep via Energy Saver automatically - it doesn't, the screen goes dark but the hard drive continues to run. So whenever I do want the computer to go to sleep, I have to do it manually."I presume the slider for Computer sleep is not set to Never?
    Check these Console logs for clues. Look for large blocks of rapidly-repeating messages being written to the logs cited in that link. This indicates a process is logging excessively, preventing sleep. Known causes of this include software distributed with Canon scanners and HP All-In-One Printer-Fax-Copier devices.
    If you find large blocks of rapidly-repeating messages, post a small sample for analysis.
    2. You wrote: "Shortly after upgrading to 10.4.5, every time I woke my machine from sleep the application Mail would crash, and I'd get the Report to Apple dialog box. I upgraded to 10.4.6, and now it happens with Safari and Mail - every time. Any suggestions?"Tow thoughts here:1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
    2. See my "Multiple applications quit unexpectedly or fail to launch" FAQ for advice on troubleshooting this issue.Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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