Mail in Snow Leopard not responding

Mail fails to respond - computer needs to be shut down - size of Mail folder in User Library is 20 GB

Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Similar Messages

  • Password in Mail Snow Leopard not accepted

    I have an att.net email address through yahoo and try to use it through mail in snow leopard. However, when I click on the Mail icon, it asks "Enter password for account "smtp.att.yahoo.com:my email address". I use the password I use when I go to my email through yahoo, but it doesn't work. Any suggestions? I hate going through yahoo to get my mail.
    Thanks

    In Mail > Preferences > Accounts - Account Information
    Shows your incoming mail settings
    This should set to pop.att.yahoo.com
    With your user name and password set.
    At the bottom of this window is the outgoing smtp server
    Click on the drop down arrow next to your server name and select edit smtp server list
    With your server highlighted at the top,
    Click on Account Information - Server name should read - smtp.att.yahoo.com
    Click on Advanced
    Make sure 'Use default ports is checked
    Make sure the username and password are correct - retype it to make sure
    Click OK
    Back in the Accounts window, click on Advanced
    Set the port to 995 and tick use SSL
    Set the authentication to Password.
    If you are still not getting anywhere, log into Yahoo and search their help pages for 'pop email setup' and these settings should be offered to you. I do not have an account there, so I can't check this for myself.
    Hope this helps

  • How do I fix Mail in Snow Leopard where I cannot send emails from my account to another account I've set up in Mail, but the reverse works fine?

    I have a problem with Mail in Snow Leopard in that I cannot set up two email accounts for myself and my wife with the same ISP and have them operate properly.  I've set up the accounts in strict accordance with my ISP's instructions for setting up email accounts on Mac Mail but I cannot send an email from my account to my wife's without a drop-down message appearing that Mail 'cannot send the email from this server.  Please edit the server list'.  No amount of tweaking appears to work.  Applecare consultants have so far been unable to get it to work and a recent visit to the local Genius Bar in the Apple Store was fruitless also.  My ISP's help line was unable to solve the problem even with a supervisor level consultant.  The ISP concluded it was some kind of 'bug' in Mail.
    I could send emails from my wife's account to mine, but not vice versa; I could send emails to other addresees without any problem and I can send emails from my account to my wife's using the ISP's webmail.
    Does anyone please have a solution to my problem?  At the moment we're operating one account (mine) on my Macbook and my wife's is set up on her iPad2.  As we prefer to use the Macbook for storage and (using Time Machine) for back-up of our data, the two accounts on separate machines is a nuisance.
    Another factor is that I prefer to control when I download emails and set my preferences accordingly.  One of the so-called 'fixes' that were tried wound up downloading emails regardless of settings, even after removing my wife's account; the matter was remedied only after I had removed all accounts form Mail and started afresh from scratch.

    You'll have to pardon my ignorance of some  computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
    Re your comment about Port 339: I did qualify this with (?).  As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing.  Port designation contained 3s and 9s to the best of my recollection.
    That said, you seem to be spot on re setting up a 'dummy' client in Mail.  I set it up as you suggested and I can send to and receive from this client without a problem.  You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
    The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
    All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox.  Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course.  The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself.  I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions.  This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line.   You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
    Many thanks for your perseverance.  You've made more sense than anyone else so far and that deserves some points, surely?

  • Apple Mail on Snow Leopard 1.6.8

    I'm aware this subject isn't new but still I find no solutions ....
    Hence, very many thanks to anyone who will help me to solve this substantial problem
    Since the unfortunate invention of Icloud my Apple Mail on Snow Leopard 1.6.8 no longer work properly.
    My machine:
    Model Name:          Mac Pro
    Model Identifier:          MacPro4,1
    Processor Name:          Quad-Core Intel Xeon
    Processor Speed:          3,32 GHz
    RAM 16 GB (Apple Original)
    Mail should take care of my me.com accounts, but I also have other accounts located elsewhere with a different suffix (.it, co.uk)
    I tried to set up Snow Leopard Mail following every single help tread here and at other websites. None of which seems to work properly, and the variety of "helps" simply tells me there is no "sound" system to use Snow Leopard with the current Apple Email set-up.
    Yet "randomly" Mail will stop loading my "me.com" mail opening an error message telling me the "me.com" certificate is no longer trustable.ù
    I instructed Apple Mail to "trust" the certificate, but this option does not work, or at least only works randomly.
    Mails also never recognizes and loads messages from my other suffix adresses. It enters in an endless connection asking to verify either my User or pass, to finally put these accounts offline. Using Safari with my user and pass (the same as in Apple Mail) everythings works well.
    More: if I am working on something else (Long Photoshop Actions, Final Cut Pro rendering and more), this window message halts everything.
    This problem is serious, as I usually performed this work at night. or when I don't need to stare at a screen doing nothing.
    I erased my computer with the 32 zero pass options and reinstalled the original Snow Leo system (MAC OS X 10.6.2) and this problem vanishes.
    As soon as I update with the Combo Upgrade the problem begins again.
    My upgrades are always "fresh updates" both as a direct update from the apple menu/Software update, or downloading the combo as dmg to then install.
    The result is exactly the same.
    I received a fresh copy from the local Apple Store in case my original had some magical problems, but nothing changed.
    Yet I can't simply use SL 10.6.2 (the original software I got with the Machine) as many programs I paid for require the latest Snow Leopard.
    While I could use another drive with SL 10.6.2, just for the Mail, is really a problem to reboot, to reboot again to continue my work.
    In my heart I certainly believe email these days is a "public service" especially after paying thousand dollars over the years, and Apple policy to force user to purchase their latest machines and or, waste time to reconstruct their previous work to adpat it to their industrial policy is simply not fair.
    While I understand and support advances in technology and so on, I believe this going forward shouldn't be done at the expenses of the customers, but "freedom of choice" is parts of all constitution as introduced centuries ago in the US.
    I read in various site Apple was planning a Snow Leopard 10.6.9 version, but so far nothing happened. Maybe this project was dismissed.
    Loosing important emails is a superior problem for my work.
    I "have" to use Snow Leopard because I need the Rosetta function Apple discontinued in Lion and Mountain Lion.
    Some readers might dislike this post, yet I used Apple since Apple II, I bought at least 100 machines since, I went through the various software/hardware changes, with ease. I believe my current anger is legitimate.
    Can someone please help?

    you can save a little time - since Mail is one of the Optional Install items found by running the same-named installer within the folder on the DVD. you'll still need the 10.6.7 combo afterwards.

  • Tiger Mail on Snow Leopard?

    I have been using Tiger's Mail program as my main mail application. Now I need to get my mail on my Macbook Pro.
    Problem is: Mail in Tiger has an option under "Edit", of "Paste as HTML". This works beautifully.
    In Snow Leopard this option has been removed, and although "Paste" does sort of work (with adding attachments for images), I get my quoted message mangled in replies from recipients of my html mails.
    Question: Can I instal and use Tiger Mail on Snow Leopard, and how should I go about it?

    You had me very excited for a moment there, Tom, when I saw how elegantly Safari does this, but...
    I do my html in Pagespinner, then preview in Safari. Safari > File > Mail Contents of this Page, does not deliver my images. (I suppose I could link to image files on a web server...)
    On the other hand, in Tiger, I select all, and copy in Safari, then Edit > Paste as html, in Mail. And my friends receive a perfect html email, with images and formatting.
    I just got my little G4 iBook back, and Tiger with it, so once again, I can do my thing , but I would dearly love a similarly elegant solution in Snow Leopard.

  • Setting up icloud mail on snow leopard - what are the settings?

    I have converted my mobileme account to iCloud - but due to the hardware on my desktop must remain with Snow Leopard.  How do I set up the mail application to use my new iCloud email account.

    To properly set up iCloud mail on Snow Leopard 10.6.8 (Which is not supported).  You can do the following steps to manually set  up the account. (TRIED & TESTED)  ***Please know this may not work on all Macs running 10.6.8.
    If you have moved your MobileMe account to iCloud or have a straight iCloud account here are the steps for mail  There are no work arounds for Calendars, Bookmarks, or Contacts.
    There are 15 Steps total.
    If you are adding the account from mail preferences you will need these steps.
    Remove their previous account (after making sure anything important is backed up).
    Open the Mail application (On the desktop.  Looks like a Stamp w/Eagle) up on the Mac.
    Once you are there, click on "Mail" from the top menu bar and go to "Preference".
    Then go to "Accounts".
    Let me know once you are there. Do you see your MobileMe account on the left pane?
    Click on your MobileMe / iCloud account and then the to delete it.
    Then click the ( + ) sign:
    1) In the Add Account pane, enter in the full iCloud email address and password
    2) DONOT click 'Create' or it will try to automatically set up the account. Hold down Option and the 'Create' button will switch to 'Continue'. Click Continue
    3) For Account Type, change the drop down menu to IMAP
    4) Change the Incoming Mail server to imap.mail.me.com
    5) Enter the full email address for User Name.
    6) Hold down Option again and the 'Create' button will switch to 'Continue'. Click Continue
    7) Check the box to use SSL and make sure Authentication is set to Password
    8) Hold down Option again and the 'Create' button will switch to 'Continue'. Click Continue
    9) Change the Outgoing Mail server to smtp.mail.me.com
    10) Make sure the 'Use Authentication' box is checked.
    11) Enter the full email address for User Name and then enter the password
    12) Hold down Option again and the 'Create' button will switch to 'Continue'. Click Continue
    13) Check the box to use SSL and make sure Authentication is set to Password
    14) Click Create and Click Create again on the final pane.
    15) Done

  • In Mail with Snow Leopard you could number your e-mails. Can this be done with Lion?

    In Mail with Snow Leopard you could number your e-mails. Can this be done with Lion?

    If you're referring to desktop icons, right click on the desktop > Show view options > check "show item information".

  • Mail in Snow Leopard (starting from scratch, fresh install, POP gone?)

    Where is a good manual/FAQ/Help file that explains how to setup POP gmail accounts in the new Mail in 10.6??
    Did a fresh install on a new machine, and can't for the life of me figure out how to set it up (keeps selecting IMAP by default, no matter what I do, then when I setup a POP account it just sits there).
    How come it worked in 10.3, 10.4, and in 10.5 then in 10.6 it just acts all goofy and won't connect? Is this the definition of 'snappier'? I think so, because I'm about to.
    Thanks.

    Like you I did a fresh install and when setting up my gmail accounts found the only available option of setup to be IMAP. I found the fix to this ANNOYING ISSUE.
    Basically the auto-setup assistant that automatically starts in Mail w/ snow leopard looks to see if you enter "gmail.com" as your selected service and AUTOMATICALLY configures it to use IMAP instead of POP.
    Now I have tried going in and disabling IMAP and entering all the correct POP settings after the wizard completes setup but I could never get a functioning connection.
    The solution is to click the + sign to add an account but instead of butting "@gmail.com" change your address to "@yahoo.com". Type in the correct password and click continue. It will attempt to check the connection but will fail, click continue anyway.
    From here you will have to change the POP settings from the defaults for yahoo to those of gmail. Remember those are pop.gmail.com; username is your ENTIRE email address. Ensure everything is right and click continue.
    Again change the SMTP setting from those of yahoo to those of gmail's. Remember smtp.gmail.com!
    Click continue and finish the setup. Once the account is setup you will have to change your address from @yahoo.com to @gmail.com and you are finished. Your account should connect and work just like it always did.
    Kevin

  • How do I move all my mail from Snow Leopard to Lion?

    How do I move all my mail from Snow Leopard to Lion?

    alphiza wrote:
    How do I move all my mail from Snow Leopard to Lion?
    Did you update over Snow Leopard or clean install. Have you got your latest backup of Snow Leopard?
    Pete

  • Mail  for snow leopard

    is there a new mail that you must have to run mail on snow leopard?

    Right, I forgot, how silly of me. Once you set up an email account on a machine it's set up forever. Even after a fresh install on a new machine. What was I thinking.

  • Word attachments does not work in mail with Snow Leopard

    I have installed Snow Leopard - and now I cannot attach word files to my mail (it seems as if word files in 2008 format work but not the .doc). I click the file just to find out if it is the right one I have attached - this leaves me with a message tat the file cannot be opened by Mail.
    What can I do?

    It is a known problem, and bug report has been filed about not being able to open some files in the Compose window while preparing a message. Hopefully will be fixed by the next update. Is there another dimension to the problem you are reporting? If you save the message as a Draft, close, and then reopen from the Draft mailbox, does the file then open?
    Ernie

  • Mail Problems - SMTP server not responding: "offline"

    I am currently testing DSL service for a month; set up Mail just before I downloaded the 10.7.3 release. Tested it once and it worked; did not use it to send emails since because I am only testing this (including the email address). I have been receiving emails (which I forwarded to myself from my cable provider's website); today, I wanted to send an email and a 6 hour troubleshooting saga began....
    Total of 2 hours with Centurylink tech support; 1 1/2 hours with Applecare, and another 30 minutes with Centurylink.
    During that time, all different settings were tried, turned on/off. POP server ok, SMTP server not responding. With Applecare, tried it on both the iMac and the Macbook; also tried it after booting into Snow Leopard - SMTP server not responding ("offline"). Applecare tech stated that it has to be the server since we tried it on two machines as well as SL. Centurylink insists there is nothing wrong with their server, but it's Mail's fault.
    So, I finally gave up for the evening, but wonder if there is something amiss with Mail in 10.7.3 (both machines are on the same version) and during the troubleshooting, I noticed an anomaly: in a new message window, there was no choice to choose an account to send from which I thought was odd.
    I was thinking of a new install or to clone back? My clones are up to date though, I have no older clones. I do have a fresh install but it's also the latest one from MAS. Or I could just boot from the fresh install and set up Mail to see if it would work?
    Grateful for any ideas....

    Thanks to everyone; as you can imagine, all settings/configurations were tried yesterday (even booting into SL); Apple said it's Centurylink's fault, and they insisted there was nothing wrong with their server.
    FWIW, I unplugged my Comcast cable (it is still active though and I'm getting TV reception, just unplugged the modem for now); right now, my internet access and email account are with Centurylink for the test. I still access my Comcast mail via their web interface email account.
    Anyway, thanks to a good friend's idea, I decided to check keychain access and to make it short: the issue is fixed and the problem definitely had something to do with the OS because:
    When I first checked keychain, this is what I saw:
    I then checked Comcast settings and there were two: one was checked "allow all apps..." and the other had the "confirm" with Mail listed under the applications.
    So I figured it's so screwed up, I probably can't make it any worse, so I deleted the Internet Accounts and added Mail to the smtp.centurylink...:
    And......... it then worked! These default "internetaccounts" obviously aren't being recognized by Centurylink's server?
    And, to make sure that was it, I not only did the same thing on the Macbook, but also booted into a pristine "backup" fresh install (no added apps or files, just default OS), launched Mail and couldn't send. Launched Keychain, changed the apps to Mail, and I was able to send email.
    I would call that a bug? Or not? In any case, I'll be calling back Applecare and tell them to add the above to the very long log from yesterday and to make a note that "internetaccounts" doesn't work with everything.

  • Mail from Snow Leopard appears as suspicious on Windows

    I am running Snow Leopard (10.6.4). I use Macintosh and my wife uses Windows. Because most of my emails are business related, we are both on the same address. In addition, because I have a number of computers, I send BCC to myself so that I can download responses onto all computers. Since I have gone to Snow Leopard, my BCC's often come into my wife's computer, marked as "suspicious". We have narrowed it down to the following: When ever I respond to a message that has used ClamAV, the response comes across as "suspicious" on Windows. It also seems to do the same thing when my response subject has Re: in it.
    Has anyone else seen this? Any ideas why the mails might end up this way?

    Were you ever able to solve this problem. I'm having similar issues since upgrading to snow leopard. Four macs connect to a Windows Server 2003 for shared files. Each user has full permissions & when we "get info" it shows read & write permissions. Two of the computers were running 10.4, two were running 10.5. Everything worked properly until upgrading to snow leopard. Some files let me copy, move, delete. Others either just hang up or we get a "no permission" error. Also getting a "pdf is in use" error, even when the file/folder doesn't contain a pdf. We had our IT rep check the server who said everything is in working order. They don't represent macs any longer but feel that it's a mac problem. I would have to agree since this problem only started after the upgrade, and the one machine that was not upgraded (still running 10.5.8) is not dealing with these problems.
    Lastly, I would install 10.5 back on all of the computers if I could, but the leopard disk that came with one of the computers wouldn't work with the 2 machines running 10.4 and I didn't see it available at the apple store. I'll buy it if it's still available, but why wouldn't the disks that I have work?
    Thanks for any help

  • Time Machine to Snow Leopard not working

    Ok, so this issue appears to be multi-faceted so please bear with me as I try to fully explain what's happening.
    I have a mid-2009 Macbook Pro with OSX 10.6.8, and I decided to give Yosemite a try since it was free. Before upgrading, I did a Time Machine backup on an external 500GB WD drive in case I wanted to switch back to Snow Leopard.
    I did the upgrade, but wasn't very pleased with the results. Seeing as how the computer was older I figured it would slow down a touch, but what broke the deal was when I tried to run After Effects and had plugins - that never gave me trouble before - crashing. I decided to restore from Time Machine and rebooted into Recovery Mode. However, by accident I selected the External Drive with the backups as my boot disk. I quickly rebooted AGAIN and selected the Recovery drive, but the TM drive wasn't showing up when I tried to access it for the backup.
    I rebooted back to Yosemite and found that the drive was not mounting despite lighting up and making spinny sounds. Disk Utility could see it but was unable to repair, so I used DiskWarrior instead. Everything seemed to work out ok and the drive was reading on my desktop as a TM backup. I rebooted AGAIN to recovery mode, selected the appropriate backup, and let the computer do it's work overnight.
    When I woke up in the morning and checked in on it, I got an error message saying that the restoration had FAILED at some point along the way. I tried to reboot normally, but the grey screen of death would appear after a few seconds and I'd have to shut down.
    I went back to Recovery mode, tried to access the TM drive, but once again it was not showing up! So I reinstalled Yosemite and was able to login to my desktop. The TM drive was still showing up, and according to a reinstalled DiskWarrior the drive was fine. I rebooted in Recovery, selected the TM backup, and it only took about 20 minutes before the restoration failed! This time the computer appeared to be wiped clean, with no OS.
    Fortunately I still had my Snow Leopard install DVD, so I managed to reinstall it from there. However, now I CANNOT login. My username shows up but the password I've used for FOUR YEARS is constantly rejected. I can't even login to the GUEST account!
    If you've made it this far, PLEASE HELP!!!!

    Pondini - I have an issue too. And so I went to the troubleshooting tips you listed here and was not able to find a solution. Specifically, I don't get a message. I plain ole don't get nothing. After I installed Snow my first backup failed. Funny thing is the backup on my wifes computer also failed. She does not have an Intel Mac. It's a PowerBook G4. Hence no Snow Leopard there. I have a iMac 24 Aluminum. My Time Capsule backup worked fine until Snow. My TC is wired via ethernet. There is no latest date. When Time Machine backup starts the TM preference pane says it's "Making disk available" Something to that effect. And that's where it stays. If I then try to do anything with the preference panel - like close it - I find out the Preferences are not responding. So I force quit. I try to stop Time Machine backups and it's no good. The TM indicator - that little backwards running clock - in the menu bar just keeps on it's merry little way. The only way to stop it - shutdown. Strange thing is shutdown then refuses to - well, shutdown. I end up having to hold the power button for 5 seconds. I don't get error messages. I get nothing indicating what may be causing this problem. I have been searching these and other forums looking for an answer. I had hoped the user tips you listed would have a solution, but, alas, no. I deleted the timemachine plist in the "higher" library. No luck. I have powered down everything. No luck. Those were two ideas I saw that said they worked. So where do I go from here? Where do I look for error messages that will point me in the right direction? I'd appreciate any help from anybody.

  • Copying and Moving Mail from Snow Leopard to Lion

    Hello
    What is the best way to move mail data from a Snow Leopard machine to a Lion machine?
    My mail data is presently on my iMac which is running Snow Leopard. I want to copy and move this mail to my new MacBook Air that came installed with Lion (not an upgrade from Snow Leopard).
    In the past, it was just a matter of copying the "mail" folder in the library and the plist and pasting them in the same location on the new machine. However, I have read that this does not work any more.
    What is the best way to do this?
    Looking forward to some guidance.
    Cheers!
    Darren
    Tokyo

    Hi ozdazza,
    I have managed to solve the problem and move all my emails from my old mac running 10.5.8 to my new mac running 10.7.2 with the following steps. Please note that in order for these to work, you need to have copy of your old email accounts either at your new mac desktop or in your time machine (or any external HD connected to your new mac)
    1- In my new mac, I created email accounts similar to the ones in my old mac (names and setting),
    2- I copied my old emails (one email account at a time so I do not get confused) and placed  it on my new mac desktop. Please note that inbox messages in OS 10.5.X are stored in user/library/mail/pop.file/inbox.mbox. And outbox messages are stores in user/library/mail/pop.file/outbox.mbox and so forth. For copying messages in your inbox the file you should copy to your desktop is the inbox.mbox NOT the mail file or NOT the pop file.
    3- Open your mail app in your new mac and chose “import mailboxes” under file menu.
    4- Chose import data from “Apple Mail” which is the first choice.
    5- Chose the inbox.mbox file to be imported.
    6- After the importing process finish, you will see all your messages in a new folder called “Import” in your mailboxes column within your new mail app.
    7- Now click on that import box to display all your messages in the middle column in your email app.
    8- Highlight all the messages by clicking comm+A
    9- Drag all the highlighted messages to your newly created inbox.
    10- After the drag&drop process finished, you can delete the import box.
    Above process can be done with the sent.mbox as well, but in such process you use the sent.mbox for old email account and drag its messages (step 9) to the sent file in your new email account box.
    I had managed to move or transfer 3 emails account each one with 2 boxes (inbox and sentbox) with a total size of over 8GB in only less than 10 minutes.
    The key problem in all my previous import attempts is that I was importing the wrong file and trying to place it in the wrong place.
    I hope above process works well for you as it did for me.

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