Matte in Save for Web matte is adding a border

I have an image that has a transparent background and a thick black border across the top.
When I go to Save for Web and select a white matte, it adds a ~1px white border to the top of the image.  Why is it doing that and how can I get it to stop (other than adding white layers for the background).?
And where is 4-up?
It would be really nice if Adobe would list features they delete when listing "What's New".

I tried nudging the straight black border up a pixel, but that didn't work. 
And I'm not using "clip to artboard" so the placement on the artboard is irrelevant.
I know what mattes are for, I have jagged lines and text within the image.  I prefer not to add a white object to the back of every graph, and I'd prefer not to have 20 artboards on this one page.
I never saw a matte add pixels to straight lines before and never outside the boundaries of the image.  Surely that is not what Adobe intended.
here's before:
http://www.texasahead.org/economy/tracking/data/images/homes_old.png
here's after:
http://www.texasahead.org/economy/tracking/data/images/homes.png

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  • CS5 Crop marks don't work in Save For Web

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  • CS4 Save For Web GIF settings confusion

    Hi,
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    SUCCESS!
    Curt.... you were correct.  I needed to create the new file in sRGB, not create the file in Adobe 1998 and then convert.
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    By the way... I see your message was cut off in the forum, but the full message came to my email: "I am over my head on this subject. The only thing I noticed is that you are adding the color in AdobeRGB and then converting to sRGB. Will this give a slightly different color than using sRGB for the New Image from the start?"

  • Copy & paste into save for web color palette doesn't function on macs

    This didn't work in CS2 either on the mac side. Yet, you can copy a color hex code in the normal program, save for web and paste that color into the color picker for matte on a gif just fine on a PC. Get on a mac and you better get a pen out. Why?! Why can't I paste into the save for web/devices color picker?! Seriously? $600 and I can't copy and paste because I use a mac while at work on the PC I can do it without issue.

    Is this something that will be given to mac users in a future update?

  • Gif becomes grainy/pixelated in 'Save For Web'

    Hello! I recently switched laptops and I have been having major issues trying to regain the quality gifs I used to make. After I have my gif set to go, I go to save it in 'Save For Web'. This is where all of my problems start. My gif no longer looks smooth, but the entire thing has a grainy or pixelated look -- and it doesn't change no matter how I fiddle with my settings. When switching from the 'original' to the 'optimized' tab in the save for web page, you can obviously see a loss of quality. It may be slight, but it makes a huge difference to me.
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    First, JJMack is correct: lots of colours (around 32100) in this example do make it harder to convert without grain.
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    Fourth, if you are still using GIF to optimize still images: STOP NOW. GIF is terrible in comparison to properly optimized and compressed PNG files. Only use GIF when small animated movies are your goal.
    Here is a 512 colour version produced in Color Quantizer (Photoshop's SfW function lets us down once more, unfortunately: there is no option to reduce an image to 512 colours for PNG):
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    - avoid GIF for still images. Either use PNG or JPG. JPG works best for photos;
    - avoid Photoshop and SfW if your intention is to optimize PNGs well. Sfw cannot save PNG files with reduced colours beyond 256 colours;
    - fall back to external and/or online utilities to optimize PNG and GIF files. Color Quantizer and RIOT deliver better results than SfW. Or use online optimization tools to optimize animated GIFs (Optimize animated GIF). You can also optimize each frame in a tool such as CQ, and then import the individual frames into a animated GIF utility. Remember, each frame can save its own custom 256 colour palette;
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    - file sizes of png files created in external utilities almost always beat the ones generated in Photoshop and SfW;
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    Other resources (these refer to png, but are also effective for GIF optimization in Photoshop):
    http://www.smashingmagazine.com/2009/07/15/clever-png-optimization-techniques/
    PNG Optimization Guide: More Clever Techniques - Smashing Magazine
    Color Quantizer: Color quantizer
    RIOT standalone version (no installation required): http://download.criosweb.ro/download.php?sid=R

  • Save for Web: line artifact at right edge

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  • Save For Web vs. Resizing vs. File Size vs. PNG

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  • CS3: Having problems creating an Action to "Save for Web"

    Hello All,
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    Ramón G Castañeda wrote:
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  • Poor image quality save for web

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    Expected results: Previously the save for web feature allowed for a decent quality image

    First try the Cleaner. here's the link for CC but there exists one for Cs6 as well Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Everything I have read says that you kind of have to compromise file-size for quality. Could you post a screenshot of your settings?
    also, if it helps: Creative Suite * Optimizing images

  • Poor image quality with save for web

    It doesn't matter whether i'm exporting from Ai or Ps or whether it's CS6 or CC. I have changed the raster settings in Ai and i've also tried all optimization options with all different export file types (jpg, png, gif) at all different quality settings. It doesn't matter if I start with an ai, eps, pdf, png... the export result is always poor quality.
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    When i first noticed this issue I was using Mavericks with CS6 and since am using Yosemite and Creative Cloud.
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  • Save for web marks document as modified

    When you save a document for web it considers the document to have been modified and will prompt you to save when closing. This is kind of annoying behavior because the document isn't actually modified; it adds an extra step of dismissing a save dialog and also can put you in doubt as to whether you have actually made unsaved changes.
    My understanding of this 'feature' is that illustrator considers you to have changed the 'export settings' for the document hence the requirement for saving, This would be fine except that it doesn't actually save your export settings, so if you don't want to use the defaults it will continuously prompt you to save the document every single time you export it for web even if you are plugging the same numbers into the export dialog.
    I'd really like to see this fixed, its a small thing but it costs me a lot of time when exporting lots of documents.

    I agree the confusion is annoying to get a save box even if you have not changed any export settings. When printing a document this works fine as I only get an asterisk after the filename, when I change a print setting. Since many people miss the asterisk par twill post a screenshot.
    I am getting different results that you on Mac CS6 for save to web. It appears the ave for web settings are actually within the document such as compression format, number of colors, matter color. Gets quite confusing because when you create a new document it seems to use the last settings used.
    You may want to look into actions if you have a folder of documents needing save for web, as that works well once set up.

  • PS CS6 action save for web error

    In Photoshop CS6 actions when we save the image as JPEG through save for web it doesn't work when we run it, instead it runs and saves the image as HTML, i guess some error in it. I tried it again and again but it doesn't remember my save for web settings and saves the images as HTML.

    It a new bug in CS6 though when you recorded the action you saved jpeg images to you desktop and you only entered file names onto the save for web action steps the action recorder recorded name.html.  I replaced you save for web steps on my machine for my desktop and CS6 recorded  name.html.  I then did the same with CS5 though I only entered names CS5 recorded name.jpg.
    If you expand the export steps tou will see the hard coded file names and extention 
    An action like this will always save the same files it can not be batch because you recorded Path and Names in the save for web steps.  The .html files saved on with CS6 are actually jpeg files and if you rename them hrom name.html to name.jpg you can use them,
    Set: cropping
              Action: story sizes
                        Levels
                                  Preset Kind: Custom
                                  Adjustment: levels adjustment list
                                  levels adjustment
                                  Channel: composite channel
                                  Input: 0, 245
                                  Gamma: 1.14
                        Image Size
                                  Width: 660 pixels
                                  With Scale Styles
                                  With Constrain Proportions
                                  Interpolation: bicubic automatic
                        Export
                                  Using: Save for Web
                                  Operation: Save
                                  true
                                  In: C:\Users\venkatr\Desktop\
                                  Custom File Name:  “_660.html”   <----CS6 problem  recording - CS5 records "_660.jpg on my machine
                                  Format: JPEG
                                  Without Interlaced
                                  Quality: 55
                                  0
                                  Quality Modification Channel Strength: 0
                                  Without Quality Channel Text Layers
                                  Without Quality Channel Vector Layers
                                  With Optimized
                                  Number Of Passes: 3
                                  Blur: 0
                                  Without Embed ICC Profile
                                  With Matte
                                  Matte Color Red: 255
                                  Matte Color Green: 255
                                  Matte Color Blue: 255
                                  Without Save HTML File
                                  With Save Image Files
                                  Slices: All Slices
                                  Color Handling: Convert to sRGB
                                  Metadata: None
                                  Without Output XHTML
                                  With Include Comments
                                  With Always Add Alt Attribute
                                  With Always Quote Attributes
                                  Without Close All Tags
                                  With Include Zero Margins on Body Tag
                                  HTML Tags Case: Lowercase
                                  HTML Attribute Case: Lowercase
                                  HTML Indent: -1
                                  HTML Line Endings: Automatic
                                  <unknown>
                                  Without Generate CSS
                                  Empty Cells: GIF, IMG WH
                                  TD WH: Auto
                                  Vertical Spacer Cells: Auto (Bottom/Right)
                                  Horizontal Spacer Cells: Auto (Bottom/Right)
                                  Slice Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: doc. name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: layer name or slice no.
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Without View As Background
                                  Background Image Path:  “”
                                  Background Color Type: Matte
                                  File Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: slice name
                                  Filename Component
                                  Filename Component Type: hyphen
                                  Filename Component
                                  Filename Component Type: trigger name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: rollover state
                                  Filename Component
                                  Filename Component Type: none
                                  ...3 More
                                  Without Mac OS 9 Filename Compatibility
                                  With Windows Filename Compatibility
                                  With Unix Filename Compatibility
                                  With Use Images Subfolder
                                  With Copy Background Image when Saving
                                  Images Subfolder Path:  “images”
                        Select previous history state
                        Crop
                                  To: rectangle
                                  Top: 111.4 pixels
                                  Left: 142.2 pixels
                                  Bottom: 2342.6 pixels
                                  Right: 3613.1 pixels
                                  Angle: 0°
                                  Without Delete Cropped Pixels
                                  <unknown>
                                  Target Width: 350 pixels
                                  Target Height: 225 pixels
                                  Target Resolution: 0 per inch
                        Export
                                  Using: Save for Web
                                  Operation: Save
                                  true
                                  In: C:\Users\venkatr\Desktop\
                                  Custom File Name:  “_350.html”
                                  Format: JPEG
                                  Without Interlaced
                                  Quality: 55
                                  0
                                  Quality Modification Channel Strength: 0
                                  Without Quality Channel Text Layers
                                  Without Quality Channel Vector Layers
                                  With Optimized
                                  Number Of Passes: 3
                                  Blur: 0
                                  Without Embed ICC Profile
                                  With Matte
                                  Matte Color Red: 255
                                  Matte Color Green: 255
                                  Matte Color Blue: 255
                                  Without Save HTML File
                                  With Save Image Files
                                  Slices: All Slices
                                  Color Handling: Convert to sRGB
                                  Metadata: None
                                  Without Output XHTML
                                  With Include Comments
                                  With Always Add Alt Attribute
                                  With Always Quote Attributes
                                  Without Close All Tags
                                  With Include Zero Margins on Body Tag
                                  HTML Tags Case: Lowercase
                                  HTML Attribute Case: Lowercase
                                  HTML Indent: -1
                                  HTML Line Endings: Automatic
                                  <unknown>
                                  Without Generate CSS
                                  Empty Cells: GIF, IMG WH
                                  TD WH: Auto
                                  Vertical Spacer Cells: Auto (Bottom/Right)
                                  Horizontal Spacer Cells: Auto (Bottom/Right)
                                  Slice Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: doc. name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: layer name or slice no.
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Without View As Background
                                  Background Image Path:  “”
                                  Background Color Type: Matte
                                  File Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: slice name
                                  Filename Component
                                  Filename Component Type: hyphen
                                  Filename Component
                                  Filename Component Type: trigger name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: rollover state
                                  Filename Component
                                  Filename Component Type: none
                                  ...3 More
                                  Without Mac OS 9 Filename Compatibility
                                  With Windows Filename Compatibility
                                  With Unix Filename Compatibility
                                  With Use Images Subfolder
                                  With Copy Background Image when Saving
                                  Images Subfolder Path:  “images”
                        Select previous history state
                        Crop
                                  To: rectangle
                                  Top: 0 pixels
                                  Left: 529.1 pixels
                                  Bottom: 2730 pixels
                                  Right: 2869.1 pixels
                                  Angle: 0°
                                  Without Delete Cropped Pixels
                                  <unknown>
                                  Target Width: 300 pixels
                                  Target Height: 350 pixels
                                  Target Resolution: 0 per inch
                        Export
                                  Using: Save for Web
                                  Operation: Save
                                  true
                                  In: C:\Users\venkatr\Desktop\
                                  Custom File Name:  “_300.html”
                                  Format: JPEG
                                  Without Interlaced
                                  Quality: 55
                                  0
                                  Quality Modification Channel Strength: 0
                                  Without Quality Channel Text Layers
                                  Without Quality Channel Vector Layers
                                  With Optimized
                                  Number Of Passes: 3
                                  Blur: 0
                                  Without Embed ICC Profile
                                  With Matte
                                  Matte Color Red: 255
                                  Matte Color Green: 255
                                  Matte Color Blue: 255
                                  Without Save HTML File
                                  With Save Image Files
                                  Slices: All Slices
                                  Color Handling: Convert to sRGB
                                  Metadata: None
                                  Without Output XHTML
                                  With Include Comments
                                  With Always Add Alt Attribute
                                  With Always Quote Attributes
                                  Without Close All Tags
                                  With Include Zero Margins on Body Tag
                                  HTML Tags Case: Lowercase
                                  HTML Attribute Case: Lowercase
                                  HTML Indent: -1
                                  HTML Line Endings: Automatic
                                  <unknown>
                                  Without Generate CSS
                                  Empty Cells: GIF, IMG WH
                                  TD WH: Auto
                                  Vertical Spacer Cells: Auto (Bottom/Right)
                                  Horizontal Spacer Cells: Auto (Bottom/Right)
                                  Slice Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: doc. name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: layer name or slice no.
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Without View As Background
                                  Background Image Path:  “”
                                  Background Color Type: Matte
                                  File Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: slice name
                                  Filename Component
                                  Filename Component Type: hyphen
                                  Filename Component
                                  Filename Component Type: trigger name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: rollover state
                                  Filename Component
                                  Filename Component Type: none
                                  ...3 More
                                  Without Mac OS 9 Filename Compatibility
                                  With Windows Filename Compatibility
                                  With Unix Filename Compatibility
                                  With Use Images Subfolder
                                  With Copy Background Image when Saving
                                  Images Subfolder Path:  “images”
                        Select previous history state
                        Crop
                                  To: rectangle
                                  Top: 136.5 pixels
                                  Left: 325.7 pixels
                                  Bottom: 2359.2 pixels
                                  Right: 3295.2 pixels
                                  Angle: 0°
                                  Without Delete Cropped Pixels
                                  <unknown>
                                  Target Width: 167 pixels
                                  Target Height: 125 pixels
                                  Target Resolution: 0 per inch
                        Export
                                  Using: Save for Web
                                  Operation: Save
                                  true
                                  In: C:\Users\venkatr\Desktop\
                                  Custom File Name:  “_167.html”
                                  Format: JPEG
                                  Without Interlaced
                                  Quality: 55
                                  0
                                  Quality Modification Channel Strength: 0
                                  Without Quality Channel Text Layers
                                  Without Quality Channel Vector Layers
                                  With Optimized
                                  Number Of Passes: 3
                                  Blur: 0
                                  Without Embed ICC Profile
                                  With Matte
                                  Matte Color Red: 255
                                  Matte Color Green: 255
                                  Matte Color Blue: 255
                                  Without Save HTML File
                                  With Save Image Files
                                  Slices: All Slices
                                  Color Handling: Convert to sRGB
                                  Metadata: None
                                  Without Output XHTML
                                  With Include Comments
                                  With Always Add Alt Attribute
                                  With Always Quote Attributes
                                  Without Close All Tags
                                  With Include Zero Margins on Body Tag
                                  HTML Tags Case: Lowercase
                                  HTML Attribute Case: Lowercase
                                  HTML Indent: -1
                                  HTML Line Endings: Automatic
                                  <unknown>
                                  Without Generate CSS
                                  Empty Cells: GIF, IMG WH
                                  TD WH: Auto
                                  Vertical Spacer Cells: Auto (Bottom/Right)
                                  Horizontal Spacer Cells: Auto (Bottom/Right)
                                  Slice Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: doc. name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: layer name or slice no.
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Without View As Background
                                  Background Image Path:  “”
                                  Background Color Type: Matte
                                  File Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: slice name
                                  Filename Component
                                  Filename Component Type: hyphen
                                  Filename Component
                                  Filename Component Type: trigger name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: rollover state
                                  Filename Component
                                  Filename Component Type: none
                                  ...3 More
                                  Without Mac OS 9 Filename Compatibility
                                  With Windows Filename Compatibility
                                  With Unix Filename Compatibility
                                  With Use Images Subfolder
                                  With Copy Background Image when Saving
                                  Images Subfolder Path:  “images”
                        Select previous history state
                        Crop
                                  To: rectangle
                                  Top: 225.1 pixels
                                  Left: 1318.4 pixels
                                  Bottom: 1858.5 pixels
                                  Right: 3496.2 pixels
                                  Angle: 0°
                                  Without Delete Cropped Pixels
                                  <unknown>
                                  Target Width: 88 pixels
                                  Target Height: 66 pixels
                                  Target Resolution: 0 per inch
                        Export
                                  Using: Save for Web
                                  Operation: Save
                                  true
                                  In: C:\Users\venkatr\Desktop\
                                  Custom File Name:  “_88.html”
                                  Format: JPEG
                                  Without Interlaced
                                  Quality: 55
                                  0
                                  Quality Modification Channel Strength: 0
                                  Without Quality Channel Text Layers
                                  Without Quality Channel Vector Layers
                                  With Optimized
                                  Number Of Passes: 3
                                  Blur: 0
                                  Without Embed ICC Profile
                                  With Matte
                                  Matte Color Red: 255
                                  Matte Color Green: 255
                                  Matte Color Blue: 255
                                  Without Save HTML File
                                  With Save Image Files
                                  Slices: All Slices
                                  Color Handling: Convert to sRGB
                                  Metadata: None
                                  Without Output XHTML
                                  With Include Comments
                                  With Always Add Alt Attribute
                                  With Always Quote Attributes
                                  Without Close All Tags
                                  With Include Zero Margins on Body Tag
                                  HTML Tags Case: Lowercase
                                  HTML Attribute Case: Lowercase
                                  HTML Indent: -1
                                  HTML Line Endings: Automatic
                                  <unknown>
                                  Without Generate CSS
                                  Empty Cells: GIF, IMG WH
                                  TD WH: Auto
                                  Vertical Spacer Cells: Auto (Bottom/Right)
                                  Horizontal Spacer Cells: Auto (Bottom/Right)
                                  Slice Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: doc. name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: layer name or slice no.
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Filename Component
                                  Filename Component Type: none
                                  Without View As Background
                                  Background Image Path:  “”
                                  Background Color Type: Matte
                                  File Name Components: Filename Component list
                                  Filename Component
                                  Filename Component Type: slice name
                                  Filename Component
                                  Filename Component Type: hyphen
                                  Filename Component
                                  Filename Component Type: trigger name
                                  Filename Component
                                  Filename Component Type: underscore
                                  Filename Component
                                  Filename Component Type: rollover state
                                  Filename Component
                                  Filename Component Type: none
                                  ...3 More
                                  Without Mac OS 9 Filename Compatibility
                                  With Windows Filename Compatibility
                                  With Unix Filename Compatibility
                                  With Use Images Subfolder
                                  With Copy Background Image when Saving
                                  Images Subfolder Path:  “images”
                        Close
                                  Saving: no

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