Me and my wife has an itunes accounts on same computer i synic my phone the other day and lost over 800 songs of my account

can any one help

Go to Edit > Preferences > Store, and uncheck the box for "Show iTunes in the Cloud purchases."

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  • I bought a song the other day and it only downloaded about a third of it. How do I fix the problem when iTunes doesn't recognize the mistake?

    Bought a song the other day and it did not download correctly. I am over 50 and a little new to using this technology so please pardon me if it is an easy fix. iTunes will not allow me to download it again or to even buy it again, so I cannot figure out how to fix it. Any help will be greatly appreciated.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my songs were stopping short of finishing.

    I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my albums songs were stopping short of finishing. They just stop and go to the next song. Any solutions? 

    I have experienced the same problem on my my iPad1, my former iPhone 4 my laptop and even my new iPhone5  though I had really hoped that the new phone and IOS would solve the problem.  About 5% of the songs are affected and the stoppage can range from seconds short to a minute and a half.  The file shows more of the music left, but it stops playing and goes to the next song.  Very aggravating.  Appears to happen on purchased and uploaded music.
    Any help Apple?

  • I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
    I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
    You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
    The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
    Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
    The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
    http://support.apple.com/kb/HT1535
    Please let me know how things are going.
    Cheers!

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    So I do.
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  • I downloaded the new upgrade for Premier Elements 13 the other day, and now my program will hardly operate and will not do basic functions.  What can I do?

    I downloaded the new upgrade for Premier Elements 13 the other day, and every since then my program will hardly operate and cannot do most functions.  What can I do?

    Bill
    I went to the Premiere Elements 13 tryout page at the Adobe web site and downloaded the tryout. I used the Firefox browser (latest version).
    These are the details according to what was presented to me today
    1. In choice of download, I selected Multiple LanguagesIWindows 64 bitI 1.67 GB. I do not have a Windows 7 or 8 32 bit computer.
    In your case, you would expect that you used used Multiple LanguagesIWindows 1.50 GB (which would have been the 32 bit version
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    File 1 of 2.
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    4. When "3" is finished, automatically the Install Now comes up with a dialog regarding the .exe with an Open button. Click on the Open button.
    5. Next there is a Folder Location dialog which I had set
    C:\Uses\Owner\Desktop\Adobe Premiere Elements 13
    I clicked next in this Folder Location dialog.
    6. Next there was an Adobe Premiee Elements 13 dialog "Preparing Files" with mention of "Extracting Files".
    When the extraction process was complete, there was the automatic appearance of the Files Are Ready with a check mark next to
    "Launch Adobe Premiere Elements 13. There I clicked the Finished button.
    7. Next up was the Adobe Installer dialog and the "Initializing Installer" message.
    8. Next came the Welcome dialog with choices of Install or Try. I selected Try.
    If you have a purchased serial number already, I assume that you can click install and use your purchased serial number.
    9. Next came the sign In Required dialog where I click the Sign In button.
    10. Next the Adobe Software License Agreement to which I clicked Accept.
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    to all of 11 I clicked Install.
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    12. Automatic Install from there on.
    When I looked at my desktop I found saved there
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    b. the .7x file
    c. an Adobe Premiere Elements 13 Folder
    any of which I believe I could have installed from as I have described to you previously.
    If you cannot get the above to work, then you can try going through the process of getting the Adobe Premiere Elements 13 tryout
    from
    Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    There you will end up with the .exe and .7z downloads. After you download and save these two to your desktop, then you begin the
    process by double clicking the exe and following the on screen instructions.
    Please review the above and determine how much of it you have been through before and the choices that you have made along the way.
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    If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

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    *https://support.mozilla.com/kb/Safe+Mode

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