Memory Full Error in Crystal Reports Viewer

Environment:
Windows 7 64 Bit
Crystal Reports for Visual Studio Version 13.0.13.1597
SQL Server Database
Connecting with OLE BD (ADO)
I am previewing a report in the Crystal Reports Viewer and it instantly returns an error pop-up "Memory Full".  When I run the report in the runtime environment on the same machine everything is fine.  Other reports will run in the viewer.  There seems to be a problem with just this one.  This Report runs on a different machine with the same setup other than it is running 13.0.8.
I tried upgrading from 13.0.8 to the version above and there was no difference.
Any ideas?
Thanks,
Koby

Use Modules or ProcessMonitor and compare what is missing between your DEV PC and Runtime Only PC.
May give you a clue as to what is missing or if it's permissions, DB client or third party dependencies.
Windows or WEB App?
Don

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    Hello Sunitha,
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  • Crystal Report Viewer Error Handling

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  • Error With Export/Print from Crystal Report Viewer

    Hello there,
    I've searched through the web and SAP discussion boards with not much luck with this issue.
    After working through this for some days now I've decided to look here for help.
    Environment:
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    I am able to connect and authenticate with the server, retrieve a token for communication and display reports in the Crystal report Viewer successfully.
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    Other times the page simply refreshes on export.
    When I click to print, no print dialog is displayed the page always refreshes and no error is displayed.
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    Thanks in advance,
    Below is the pertinent code
    Code:
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    using System;
    using System.Collections.Generic;
    using System.Linq;
    using System.Web;
    using System.Web.UI;
    using System.Web.UI.WebControls;
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    using CrystalDecisions.ReportAppServer.CommonObjectModel;
    using CrystalDecisions.ReportAppServer.Controllers;
    using CrystalDecisions.ReportAppServer.DataDefModel;
    using CrystalDecisions.ReportAppServer.ReportDefModel;
    using CrystalDecisions.Shared;
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                    EnterpriseSession enterpriseSession = sessionMgr.LogonWithToken(Session["LogonToken"].ToString());
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                    InfoStore infoStore = new InfoStore(enterpriseSession.GetService("InfoStore"));
                    if (reportService != null)
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                           + "And SI_INSTANCE = 0", Request.QueryString["rId"]);
                        InfoObjects infoObjects = infoStore.Query(queryString);
                        ReportAppFactory reportFactory = (ReportAppFactory)reportService.Interface;
                        if (infoObjects != null && infoObjects.Count > 0)
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                            Session["ReportClDocument"] = AssignReportParameters(reportSource) ? reportSource : null;
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                CrystalReportViewer1.EnableParameterPrompt = !(Request.QueryString["t"] == "1" || Request.QueryString["t"] == "4");
                CrystalReportViewer1.HasToggleParameterPanelButton = CrystalReportViewer1.EnableParameterPrompt;
                CrystalReportViewer1.AllowedExportFormats = (int)(ViewerExportFormats.PdfFormat | ViewerExportFormats.ExcelFormat | ViewerExportFormats.XLSXFormat | ViewerExportFormats.CsvFormat);
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                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "STORE", Session["storeParam"]);
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                        reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "ToDate", Request.QueryString["todate"]);
                else if (Request.QueryString["t"] == "3")
                    reportSource.DataDefController.ParameterFieldController.SetCurrentValue("", "SKU", Request.QueryString["sku"]);
                else
                    //Unknown report type alert
                    success = false;
                return success;

    Thanks Don for your response,
    I'm new to the SCN spaces and my content has been moved a couple of times already.
    In response to your questions
    The runtime is installed on the web application server, if by that you mean the machine hosting the created .NET SDK application.
    My question was whether it was also required on the Crystal Server 2011 (I.E. the main enterprise server with CMS and Report management and I guess RAS and all that). I figured this would remain untouched and queries would simply be made against it to retrieve/view reports e.t.c
    If install of the SDK on Crystal Server 2011 is indeed required should I expect any interruption to any of the core services after a restart. I.E. I'm hoping that none of the SDK objects would interfere with the existing server objects (in SAP Business Objects)Reason I ask is I note that much of the SDK install directories are similar to the existing Crystal Enterprise Server 2011 (Product 14.0.0)
    Is this temp folder to be manually created/configured or is it created by the application automatically to perform tasks. Or are you referring to the default C:\Windows\Temp directory and so saying that the application would try to use this for print and export tasks?Once I'm sure which I'd give the app pool user permission
    Printing is to be client side but I figured by default (with the Crystal Report Viewer) it would simply pool and print from the user's printer. This is how it works with the previously used URL reporting approach (viewrpt.cwr). Therefore a user can print the document from wherever they are with their own printer.We don't intend on printing from the server machine, but are you suggesting that a printer must be installed on server (which one web or enterprise server) for any client side printing to work.
    App pool is running in 32 bit mode
    Initially didn't get anything useful from fiddler but I'd try and look closer on your suggestion.
    It's also possible that some of my questions are a misunderstanding of APP vs RAS vs WEB, so please feel free to clarify. Currently I see the Web server as simply the created .NET SDK Application and RAS (Crystal Server 2011 e.t.c) as the existing fully established Application server which I simply pool for information.
    Thank you for your patience and advice,

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