MG5500 isn't detected by Mac but air print works.

I can't scan as it keeps telling me the printer cannot be detected non of the canon utilities will detect the printer. I can only print via air print.

jrbg5,
I forgot to mention... when I tried?my ZEN?on my son's PC and Laptop, both of which work fine with his ZEN, that both of those machines are running Win2k ... not XP SP2.
The only XP PC in my house is my tower running XP MCE2005 SP2.BTW...thinking back, the USB cable may have stopped charging around the time I installed my Creative Web Cam. It got me thinking about driver conflicts, but since my ZEN doesn't work on the other PC's ... I'm lost as what to do next.

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External HD can't be detected on Mac but on WinXP

I have an external HD ( NTSF ) running USB 2.0. It can't be detected on Mac but it's okay on WinXP side ( BootCamp ). I have tried all USB sockets behind but no use. As I remember, it used to work but I haven't used it for awhile & now can't be detected.
What else should I check or do ?

my iMac has the USB hard disk problem like yours too. but the case may be different, the situation is as below:
1). All 3 USB ports on Back of my iMac can not recognize my Old USB HD(80G, Fat32), but it worked before. and difference is they all works well with my other 2 USB HDs(40G, 320G), flash disks, digital camera, and phone.
2). the HD can be find in System INFO. but not at Finder and Disk Utilities.
3). the Old HD can be recognized at my Keyboard's USB port, but very slow.
4). the Old HD works well under Windows(bootcamp) and my dell notebook
5). my OS is 10.4.10 now.
6). I remember, I once switch off Disk power before normal eject it first, and several long time usages(render movies over 4 hours of continuous usage)
7). I tried "USB probe" and reset PRAM by command-option-p-r after power on. but no luck.
8). I tried reformat it to both FAT32 and MAC Format, but they don't work too.
9). I tried replace the HD with other one (80G Fat32, I have two Hard Disk sharing with One USB Case), no luck again.
I'm very frustrated, because I'm not sure if new apple patch(if it will be one day) will fix my problem. since mine is a little different from yours and many others in this furom...

Downloaded Canon printer/scanner drivers for Canon PIXMA MP520 and MX860 on Mac Book laptop, and they worked. However, when I downloaded the same two drivers on Mac Book Air, neither worked.

Downloaded Canon printer/scanner drivers for Canon PIXMA MP520 and MX860 on Mac Book laptop, and they worked. However, when I downloaded the same two drivers on Mac Book Air, neither worked.

I wasn't aware that VueScan charged a yearly license.
You simply launch Image Capture and if the scanner is recognized it will be listed in the SHARED list in the left display column. Select the scanner name and the app will start an overview scan. You will also see a list of scanning options in the right display column (resolution, paper size, file output format, etc.
The above description is when everything is working correctly, which has been the case for me.
Good luck.

I downloaded an app on my Mac but it only works on an IPad. Is there anyway to get a refund so I can get the right one?

I downloaded an app on my Mac but it only works on an IPad. Is there anyway to get a refund so I can get the right one?

When downloading apps from a Mac, any apps downloaded in iTunes are for iOS devices.
For Mac Apps use the App Store app.
You can connect iTunes Store Support but I doubt they will give you a refund.
http://www.apple.com/support/itunes/contact/

Since downloading Yosemite Flash Player not working. Have downloaded Flash Player for Mac, but still not working. Is there a fix for this? Thanks.

Since downloading Yosemite Flash Player not working. Have downloaded Flash Player for Mac, but still not working. Is there a fix for this? Thanks.

1. System Preferences > Flash Player > Advanced > Delete All
     Press the "Delete All" button.
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
   Download it first.
   The next step is important.
   Click Safari in the menubar and select “Quit Safari”.
   If it doesn’t quit, Force Quit it.
   Press command + option + esc keys together at the same time. Wait.
   When Force Quit window appears, select the application if not already.
   Press Force Quit button at the bottom of the window. Wait.
   Application will quit.
    Follow the prompts and install it.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.

Copies are very bad, just faint lines. i thought i needed new ink but the printer works fine

copies are very bad, just faint lines. I thought I needed new ink but the printer works fine

copies are very bad, just faint lines. I thought I needed new ink but the printer works fine

TS2972 I can see the song titles in itunes shared library on my new imac but songs will not play. I have a pc with wifi network that the main music library is on. tried saving songs from pc to an external drive then to new mac but thats not working eithe

attempted to transfer itunes music from pc to new imac. didn't work. apple suggest using sharing method. main library of music is on pc. did those steps and shared library shows up on mac but when you click on the song to play it doesn't play or maybe ther is no content? any suggestions?

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

DNS not resolving on one Mac but the other works fine in same local network

Snow Leopard is doing something strange to the DNS or the permission to ping.
I have 2 Macs on the same local network, connect through the same ISP (verizon FIOS). One has no problem resolving any domain, but the other is constantly not resolving some domains.
The problem progresses like this:
* All of a sudden, DNS is not resolving from Ethernet (when it did perfectly well a minute ago).
* Then I switched to wireless (using the same LAN), and it resolved fine.
* Then it failed completely a few minutes later.
* Then I reboot my Mac, and it seemed to clear that, and worked for a day.
* Then it failed again in both Ethernet and Wireless; rebooting does not fix it.
* I cleared all the caches using Onyx, did "dscacheutil -flushcache", zapped the PRAM, reinstalled 10.6.2 combo update, repaired the permission, nothing works.
* Since the unresolved domain is my own domain, I changed the nameserver, and waited for it to propagate to see if that may be the problem, since it appeared that it is not resolving the A Record, and I waited 72 hours, and it is not resolved or propagating to the local DNS, but it worked perfectly well on my other Mac within the same network.
* Then I added other DNS, such as google DNS 8.8.8.8 or openDNS servers to it, but it didn't fix anything.
* Then I "ping" either the unresolved domain or my own Mac .local, and it gave me the error "permission denied". (Whereas I have no problem pinging my own Mac or the unresolved domain in my other Mac that works!).
* Then I "sudo ping" the unresolved domain or my own Mac, and it pinged perfectly well.
* Then I tried "ping6" my own Mac or the unresolved domain on the broken Mac, and it worked fine!
* Also, I used http://network-tools.com to ping it, and noticed that during the trace, somewhere along the route through te7-2.dsr02.dllstx3.theplanet.com and po2.car04.dllstx5.theplanet.com, it timed out along the route, so I don't know if the timeout could have been causing the reject, but I doubted, because "sudo ping" locally will get through but "ping" does not.
So I think I traced the Snow Leopard DNS problem as follows:
* Why does "ping6" works, but "ping" permission is denied unless the user is root?
* I tried to "chmod 4755 ping" but it won't let me.
* Is it because DNS is resolving using IPv6 but not IPv4?
* Or is Snow Leopard somehow screwed up the permission to access ping or similar DNS service?
* Why DNS has no problem in one Mac but caused problem on the other Mac, even though they are in the same local network?
* The only difference between the Macs maybe because I have Parallels installed in the Mac that failed to resolve DNS (with the extra Parallels Shared Ethernet), which may be interfering with it, but I tried to turn Parallels Shared Ethernet off, and it did not fix the problem.
Can anyone help or have any idea that I can fix this nagging bug with DNS? The DNS had worked before, but it simply quit working all of a sudden, and nothing can resurrect it.
Thanks.

Shut down Parallels and restart w/o letting any of Parallels TCP/IP stack resurrect itself. So many network issues with VM solutions. See if the problem persists. Create a new account and ping from there. Are your search domains manually entered on the 10.6 box?

Internet and usb disk sharing fine for Mac but doesn't work for XP

I have a new Macbook, and I also bought the Airport Extreme and a 500gig usb drive to share over the network with our Windows XP desktop. Everything works fine in the Mac, but not in the XP machine. It connects just fine to the base station, but there is no internet connection and it does not connect to the drive. The drive shows up in Bonjour but when I enter the password the error it gives me is that I need to have NetBIOS enabled. I made sure NetBIOS was enabled and still doesn't work. Uninstalled and reinstalled all the software... same problem. Could there be an issue with the network card on the windows computer? Any other suggestions?
The XP machine connected just fine to the internet the first day I had the airport extreme set up, but the next morning there was no interent connection. It works just fine connecting to the neighbor's wireless.

I am having trouble understanding what you are saying.
Microsoft Office can't run on the iPad, only on the Mac. There should be a 25-digit product key you are asked to enter when you run the installer disc. This code is found on the box it came in. If you are not being prompted to enter this code, try to re-run the installer.

Airprint won't work on iphone 5, but same printer works fine on ipad

I have an iphone 4 (iOS6 10A403) and an iPad 2 (iOS6 10A403) and a HP Laserjet pro 400 MFP M475dw, which support airprint. Printing works fine when I use my iPad, it found the printer and it prints, no problem. But my iPhone doesn't find this HP printer. I have switched the iPhone off and on, switched the printer off and on, but the result remains the same, the iPhone simply doesn't seem to know that there is a printer that it can print to. All else works normal, WLAN and 3G are no problem, bluetooth also works fine.The printer is connected as well, both LAN and wireless. Using the printer only through WLAN didn't make any difference. I have no clue where to look. Anyone?

i have had tis problem with both my 4S and my iphone 5 - I have a time capsule/airport express which has 2 networks - my normal one and a guest network - sometimes ive noticed my iphone will switch to using the guest network on its own - then i cant print from my phone to my HP airprint printer which is on my regular network - switching the iphone back to my regulaar network solves the problem
i dont know if this is relevant to the problem being reported - oddly my iPad never seems to switch networks on its own so i havent noticed any printing problems from it

MY IMAC is from mi-2011; it should have the air play recopie video : I can not see it on my mac but air play is wirking only for audio; I can not watch the screen of my Imac on my TV Why?

My Imac should be able to get the recopie video via Air play because it is from Mid 2011.
Nothing work except the audio : Why?

No way for us to know for sure (without similar product/issues) but the
HP Support site suggests that with the current Mavericks OS X 10.9.x
their drivers should be available through Apple Software Updates:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Product-Support-using- Apple-Software-Updates-for-new-OS-X/td-p/3086229
However that may be limited to certain models of printers or scanners that
already had been known to be working under OS X as of that date in a
prior OS X (such as 10.8.5, 10.7.5, 10.6.8, etc) with earlier product support.
•Drivers and Downloads for Printers, Scanners, & More - HP Support:
http://www8.hp.com/us/en/drivers.html
A link to Mac OS X Support's List Printer & Scanner software (HP+ Other)
•OS X: Printer and scanner software available for download
HP Officejet t65 All-in-One Printer
{According to this page, your old printer has only Windows & Linux drivers
but you may or may not look into third-party driver support through such
sites as Gimp; though unlikely to be available with Mavericks, or Yosemite}
•HP Support Forum - Home:
http://h30434.www3.hp.com/psg/?lang=en&cc=us
You may be able to get a deal on a new printer as they are rapidly obsoleted.
PS: edit to add... there was a Gutenprint driver reference for T65 Printer here:
Mac OS X 10.5: Included printer drivers
Yet a driver for ancient Leopard 10.5.x may not be suitable for Mavericks 10.9.x
but the Gutenprint lead may be helpful to locate whatever may exist; or not.
https://www.google.com/?gws_rd=ssl#q=gutenprint+mavericks
Good luck & happy computing!
edited

Internal 3TB Cavier Green WD Hard Disk not detect on mac but detected on Windows (Parallels

I bought a 3TB Cavier Green Western Digital and I have a Astone external 3.5 case. I attached both of this together and hook up USB to my Mac mini. It seems like my Disk Utility doesn't detect my 3TB at all, at first I thought my hard drive has a problem. So I open up Windows 8 on my Mac running Parallels and try it, It works perfectly and detected on Windows via Parallels and apprently it also detected on my Dell Inspiron Laptop. So I don't know what happen to Mac, it seems like Mac OS X doesn't want to detect the 3TB at all. Is there anything I can do?

I can guarantee you that it work seamlessly on Windows with the same enclosure, Windows 8 running Paralles on my Mac and Windows 7 on Dell Inspiron showing me 2794.52GB. I am running Mountain Lion 10.8.2. I already check the System Profiler on my Mac where you click the System Report>USB. It can be detect, but not detail. I will try to run Terminal app in few days and will update you again. I emailed Western Digital. At the moment, this is what they ask me to do.
Please connect your drive onto a working computer with pure Windows environment and perform an "Extended Test" to test your drive for problems using Data Lifeguard Diagnostics for Windows. Kindly go to the link below if you need assistance:
http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=940
Please provide us the screenshot of the test result so we may verify the cause of the issue.
The "Extended Test" is going to take me 53 hours.
Do you think the next update 10.8.3 will help me? Because I read about BootCamp able to support 3TB hard drive.

B110a not detected by mac book air

I have recently changed my router and my macbook air is unable to locate my b110a , but whereas my PC has connected to the router through wireless. I have updated my software and dowloaded the latest driver too.Please help me establish a wireless connection between my mac and b110a.

Hi sindhujiju,
Welcome to the HP Forums!
I understand that your Mac is unable to locate your HP Photosmart plus b110a, and I am happy to help you with this issue!
For further assistance, I will need to know:
The version of the Mac Operating System. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please see this printing guide. Print Jobs are Stuck in the Print Queue.
Hope to hear from you, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HT1349 I BOUGHT THE MICROSOFT OFFICE FOR MAC BUT DOESN'T WORK, HOW I CAN ACTIVATE?

THERE'S A THE NUMBERS OF THE PACKAGE I'VE BOUGHT FROM MICROSOFT, BUT WHEN I NNTENT TO USE PPS, POR EXAMPLE, APPEAR A SIGN TELLS: YOU DOESN'T HAVE PERMISSION FOR USE THIS SERVICE.
PLEASE, HELP ME TO ACTIVATE IN MY APPLE PRODUCTS SUCH IPAD 2 GSM, MACBOOK AIR'S(2).
I WILL APPRECIATE YOUR HELP AND SUPPORT IN THIS MATTER
MARIO V FALAK

I am having trouble understanding what you are saying.
Microsoft Office can't run on the iPad, only on the Mac. There should be a 25-digit product key you are asked to enter when you run the installer disc. This code is found on the box it came in. If you are not being prompted to enter this code, try to re-run the installer.

Ipod worked on mac but won't work on my pc

Hello.. i first connected my brand-new 30gb ipod video on a friend's pc, running on windows. itunes detected it.
then i used it on a mac, and it showed in itunes too. now that i'm back home it won't show on itunes on my pc, but i can see it in my computer. could it be because the last time i used it was on a mac?
i've tried the five r's and every other solution proposed on the support pages.
the software cd provided was the newest version of itunes and same for ipod updater (2006-06-28).
mediamonkey found it but it's not as good as itunes and
help...please...i'm desperate...
Windows XP

Ok, I did this (found on these forums here: http://discussions.apple.com/thread.jspa?threadID=418926&tstart=15) and it fixed the problem:
"If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC"

MG5500 isn't detected by Mac but air print works.

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