Microsoft Explorer crashin frequently (Windows 8.1)

HI,
My explorer crashes frequently since the last update. I get the runtime error. Here is log from event viewer -
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: msvcrt.dll, version: 7.0.9600.16384, time stamp: 0x5215f944
Exception code: 0x40000015
Fault offset: 0x0000000000055326
Faulting process id: 0x2628
Faulting application start time: 0x01cf6994bef025ea
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\msvcrt.dll
Report Id: aae98e0e-d5af-11e3-be8b-6036dda535fb
Faulting package full name:
Faulting package-relative application ID:

If the error persists it may be useful to obtain a user mode dump of the crash and see if a third party module is actually causing the crash.
You can configure Windows to create user-mode dumps. Create a System Restore Point first.
If you copy and paste the following in Notepad and save as a .reg file, then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\
00,6d,00,70,00,73,00,00,00
After Explorer (explorer.exe) crashes, can you then make the .dmp file available (provide link) via a public folder on OneDrive or similar site?
Here's a couple of links on using OneDrive (SkyDrive):
http://windows.microsoft.com/en-ca/skydrive/add-photos-files-faq
http://windows.microsoft.com/en-ca/onedrive/share-file-folder
More info on collecting user-mode dumps:
http://msdn.microsoft.com/en-us/library/bb787181(VS.85).aspx

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    Last Write Time:    6/12/2014 8:42:04 AM
    Process Name:    explorer.exe : C:\Windows\explorer.exe
    Process Architecture:    x64
    Exception Code:    0xC0000005
    Exception Information:    The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
    Heap Information:    Present
    System Information
    OS Version:    6.1.7601
    CLR Version(s):    4.0.30319.18444
    Modules
    Module Name    Module Path    Module Version
    explorer.exe    C:\Windows\explorer.exe    6.1.7601.17567
    ntdll.dll    C:\Windows\System32\ntdll.dll    6.1.7601.18247
    kernel32.dll    C:\Windows\System32\kernel32.dll    6.1.7601.18409
    KERNELBASE.dll    C:\Windows\System32\KERNELBASE.dll    6.1.7601.18409
    advapi32.dll    C:\Windows\System32\advapi32.dll    6.1.7601.18247
    msvcrt.dll    C:\Windows\System32\msvcrt.dll    7.0.7601.17744
    sechost.dll    C:\Windows\System32\sechost.dll    6.1.7600.16385
    rpcrt4.dll    C:\Windows\System32\rpcrt4.dll    6.1.7601.18205
    gdi32.dll    C:\Windows\System32\gdi32.dll    6.1.7601.18275
    user32.dll    C:\Windows\System32\user32.dll    6.1.7601.17514
    lpk.dll    C:\Windows\System32\lpk.dll    6.1.7601.18177
    usp10.dll    C:\Windows\System32\usp10.dll    1.626.7601.18454
    shlwapi.dll    C:\Windows\System32\shlwapi.dll    6.1.7601.17514
    shell32.dll    C:\Windows\System32\shell32.dll    6.1.7601.18429
    ole32.dll    C:\Windows\System32\ole32.dll    6.1.7601.17514
    oleaut32.dll    C:\Windows\System32\oleaut32.dll    6.1.7601.17676
    EXPLORERFRAME.dll    C:\Windows\System32\EXPLORERFRAME.dll    6.1.7601.17514
    duser.dll    C:\Windows\System32\duser.dll    6.1.7600.16385
    dui70.dll    C:\Windows\System32\dui70.dll    6.1.7600.16385
    imm32.dll    C:\Windows\System32\imm32.dll    6.1.7600.16385
    msctf.dll    C:\Windows\System32\msctf.dll    6.1.7600.16385
    uxtheme.dll    C:\Windows\System32\uxtheme.dll    6.1.7600.16385
    powrprof.dll    C:\Windows\System32\powrprof.dll    6.1.7600.16385
    setupapi.dll    C:\Windows\System32\setupapi.dll    6.1.7601.17514
    cfgmgr32.dll    C:\Windows\System32\cfgmgr32.dll    6.1.7601.17514
    devobj.dll    C:\Windows\System32\devobj.dll    6.1.7600.16385
    dwmapi.dll    C:\Windows\System32\dwmapi.dll    6.1.7600.16385
    slc.dll    C:\Windows\System32\slc.dll    6.1.7600.16385
    GdiPlus.dll    C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\GdiPlus.dll    6.1.7601.18455
    secur32.dll    C:\Windows\System32\secur32.dll    6.1.7601.18443
    sspicli.dll    C:\Windows\System32\sspicli.dll    6.1.7601.18443
    propsys.dll    C:\Windows\System32\propsys.dll    7.0.7601.17514
    winsta.dll    C:\Windows\System32\winsta.dll    6.1.7601.17514
    CRYPTBASE.dll    C:\Windows\System32\CRYPTBASE.dll    6.1.7600.16385
    comctl32.dll    C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll    6.10.7601.17514
    WindowsCodecs.dll    C:\Windows\System32\WindowsCodecs.dll    6.2.9200.16810
    profapi.dll    C:\Windows\System32\profapi.dll    6.1.7600.16385
    apphelp.dll    C:\Windows\System32\apphelp.dll    6.1.7601.17514
    clbcatq.dll    C:\Windows\System32\clbcatq.dll    2001.12.8530.16385
    EhStorShell.dll    C:\Windows\System32\EhStorShell.dll    6.1.7600.16385
    cscui.dll    C:\Windows\System32\cscui.dll    6.1.7601.17514
    cscdll.dll    C:\Windows\System32\cscdll.dll    6.1.7601.17514
    cscapi.dll    C:\Windows\System32\cscapi.dll    6.1.7601.17514
    ntshrui.dll    C:\Windows\System32\ntshrui.dll    6.1.7601.17755
    srvcli.dll    C:\Windows\System32\srvcli.dll    6.1.7601.17514
    IconCodecService.dll    C:\Windows\System32\IconCodecService.dll    6.1.7600.16385
    cryptsp.dll    C:\Windows\System32\cryptsp.dll    6.1.7600.16385
    rsaenh.dll    C:\Windows\System32\rsaenh.dll    6.1.7600.16385
    RpcRtRemote.dll    C:\Windows\System32\RpcRtRemote.dll    6.1.7601.17514
    SndVolSSO.DLL    C:\Windows\System32\SndVolSSO.DLL    6.1.7601.17514
    hid.dll    C:\Windows\System32\hid.dll    6.1.7600.16385
    MMDevAPI.dll    C:\Windows\System32\MMDevAPI.dll    6.1.7600.16385
    timedate.cpl    C:\Windows\System32\timedate.cpl    6.1.7601.17753
    atl.dll    C:\Windows\System32\atl.dll    3.5.2284.0
    actxprxy.dll    C:\Windows\System32\actxprxy.dll    6.1.7601.17514
    ntmarta.dll    C:\Windows\System32\ntmarta.dll    6.1.7600.16385
    Wldap32.dll    C:\Windows\System32\Wldap32.dll    6.1.7601.17514
    shdocvw.dll    C:\Windows\System32\shdocvw.dll    6.1.7601.18222
    linkinfo.dll    C:\Windows\System32\linkinfo.dll    6.1.7600.16385
    userenv.dll    C:\Windows\System32\userenv.dll    6.1.7601.17514
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    tiptsf.dll    C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll    6.1.7601.17514
    authui.dll    C:\Windows\System32\authui.dll    6.1.7601.18276
    cryptui.dll    C:\Windows\System32\cryptui.dll    6.1.7601.17514
    crypt32.dll    C:\Windows\System32\crypt32.dll    6.1.7601.18277
    msasn1.dll    C:\Windows\System32\msasn1.dll    6.1.7601.17514
    urlmon.dll    C:\Windows\System32\urlmon.dll    11.0.9600.17126
    api-ms-win-downlevel-ole32-l1-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll    6.2.9200.16492
    api-ms-win-downlevel-shlwapi-l1-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll    6.2.9200.16492
    api-ms-win-downlevel-advapi32-l1-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll    6.2.9200.16492
    api-ms-win-downlevel-user32-l1-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll    6.2.9200.16492
    api-ms-win-downlevel-version-l1-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll    6.2.9200.16492
    version.dll    C:\Windows\System32\version.dll    6.1.7600.16385
    api-ms-win-downlevel-normaliz-l1-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll    6.2.9200.16492
    normaliz.dll    C:\Windows\System32\normaliz.dll    6.1.7600.16385
    iertutil.dll    C:\Windows\System32\iertutil.dll    11.0.9600.17126
    wininet.dll    C:\Windows\System32\wininet.dll    11.0.9600.17126
    api-ms-win-downlevel-advapi32-l2-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll    6.2.9200.16492
    ieframe.dll    C:\Windows\System32\ieframe.dll    11.0.9600.17126
    api-ms-win-downlevel-shell32-l1-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll    6.2.9200.16492
    xmllite.dll    C:\Windows\System32\xmllite.dll    1.3.1001.0
    mpr.dll    C:\Windows\System32\mpr.dll    6.1.7600.16385
    wkscli.dll    C:\Windows\System32\wkscli.dll    6.1.7601.17514
    netutils.dll    C:\Windows\System32\netutils.dll    6.1.7601.17514
    drprov.dll    C:\Windows\System32\drprov.dll    6.1.7600.16385
    ntlanman.dll    C:\Windows\System32\ntlanman.dll    6.1.7601.17514
    davclnt.dll    C:\Windows\System32\davclnt.dll    6.1.7601.18201
    davhlpr.dll    C:\Windows\System32\davhlpr.dll    6.1.7600.16385
    stobject.dll    C:\Windows\System32\stobject.dll    6.1.7601.17514
    batmeter.dll    C:\Windows\System32\batmeter.dll    6.1.7601.17514
    wtsapi32.dll    C:\Windows\System32\wtsapi32.dll    6.1.7600.16385
    es.dll    C:\Windows\System32\es.dll    2001.12.8530.16385
    prnfldr.dll    C:\Windows\System32\prnfldr.dll    6.1.7601.17514
    winspool.drv    C:\Windows\System32\winspool.drv    6.1.7601.17514
    DXP.dll    C:\Windows\System32\DXP.dll    6.1.7601.17514
    Syncreg.dll    C:\Windows\System32\Syncreg.dll    2007.94.7600.16385
    ehSSO.dll    C:\Windows\ehome\ehSSO.dll    6.1.7600.16385
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    nsi.dll    C:\Windows\System32\nsi.dll    6.1.7600.16385
    winnsi.dll    C:\Windows\System32\winnsi.dll    6.1.7600.16385
    nlaapi.dll    C:\Windows\System32\nlaapi.dll    6.1.7601.17964
    AltTab.dll    C:\Windows\System32\AltTab.dll    6.1.7600.16385
    wpdshserviceobj.dll    C:\Windows\System32\wpdshserviceobj.dll    6.1.7601.17514
    PortableDeviceTypes.dll    C:\Windows\System32\PortableDeviceTypes.dll    6.1.7600.16385
    pnidui.dll    C:\Windows\System32\pnidui.dll    6.1.7601.17514
    QUTIL.DLL    C:\Windows\System32\QUTIL.DLL    6.1.7601.17514
    wevtapi.dll    C:\Windows\System32\wevtapi.dll    6.1.7600.16385
    PortableDeviceApi.dll    C:\Windows\System32\PortableDeviceApi.dll    6.1.7601.17514
    cscobj.dll    C:\Windows\System32\cscobj.dll    6.1.7601.17514
    srchadmin.dll    C:\Windows\System32\srchadmin.dll    7.0.7601.17514
    Actioncenter.dll    C:\Windows\System32\Actioncenter.dll    6.1.7601.17514
    wintrust.dll    C:\Windows\System32\wintrust.dll    6.1.7601.18205
    mssprxy.dll    C:\Windows\System32\mssprxy.dll    7.0.7600.16385
    bthprops.cpl    C:\Windows\System32\bthprops.cpl    6.1.7601.17514
    api-ms-win-downlevel-shlwapi-l2-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll    6.2.9200.16492
    dhcpcsvc6.DLL    C:\Windows\System32\dhcpcsvc6.DLL    6.1.7601.17970
    ws2_32.dll    C:\Windows\System32\ws2_32.dll    6.1.7601.17514
    dhcpcsvc.dll    C:\Windows\System32\dhcpcsvc.dll    6.1.7600.16385
    credssp.dll    C:\Windows\System32\credssp.dll    6.1.7601.18409
    npmproxy.dll    C:\Windows\System32\npmproxy.dll    6.1.7600.16385
    dfshim.dll    C:\Windows\System32\dfshim.dll    4.0.40305.0
    mscoree.dll    C:\Windows\System32\mscoree.dll    4.0.40305.0
    mscoreei.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll    4.0.30319.18408
    clr.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll    4.0.30319.18444
    MSVCR110_CLR0400.dll    C:\Windows\System32\MSVCR110_CLR0400.dll    11.0.50938.18408
    wlanapi.dll    C:\Windows\System32\wlanapi.dll    6.1.7600.16385
    wlanutil.dll    C:\Windows\System32\wlanutil.dll    6.1.7600.16385
    WWanAPI.dll    C:\Windows\System32\WWanAPI.dll    6.1.7600.16385
    wwapi.dll    C:\Windows\System32\wwapi.dll    8.1.2.0
    QAGENT.DLL    C:\Windows\System32\QAGENT.DLL    6.1.7601.17514
    FXSST.dll    C:\Windows\System32\FXSST.dll    6.1.7600.16385
    FXSAPI.dll    C:\Windows\System32\FXSAPI.dll    6.1.7601.17514
    FXSRESM.dll    C:\Windows\System32\FXSRESM.dll    6.1.7600.16385
    winmm.dll    C:\Windows\System32\winmm.dll    6.1.7600.16385
    wdmaud.drv    C:\Windows\System32\wdmaud.drv    6.1.7601.17514
    ksuser.dll    C:\Windows\System32\ksuser.dll    6.1.7600.16385
    avrt.dll    C:\Windows\System32\avrt.dll    6.1.7600.16385
    msacm32.drv    C:\Windows\System32\msacm32.drv    6.1.7600.16385
    msacm32.dll    C:\Windows\System32\msacm32.dll    6.1.7600.16385
    midimap.dll    C:\Windows\System32\midimap.dll    6.1.7600.16385
    mlang.dll    C:\Windows\System32\mlang.dll    6.1.7600.16385
    gameux.dll    C:\Windows\System32\gameux.dll    6.1.7601.18020
    wer.dll    C:\Windows\System32\wer.dll    6.1.7601.18381
    msiltcfg.dll    C:\Windows\System32\msiltcfg.dll    5.0.7600.16385
    msi.dll    C:\Windows\System32\msi.dll    5.0.7601.17807
    UIAnimation.dll    C:\Windows\System32\UIAnimation.dll    6.2.9200.16492
    SyncCenter.dll    C:\Windows\System32\SyncCenter.dll    6.1.7601.17514
    imapi2.dll    C:\Windows\System32\imapi2.dll    6.1.7601.17514
    hgcpl.dll    C:\Windows\System32\hgcpl.dll    6.1.7601.17514
    provsvc.dll    C:\Windows\System32\provsvc.dll    6.1.7601.17514
    samlib.dll    C:\Windows\System32\samlib.dll    6.1.7600.16385
    sxs.dll    C:\Windows\System32\sxs.dll    6.1.7601.17514
    ieproxy.dll    C:\Program Files\Internet Explorer\ieproxy.dll    11.0.9600.17126
    sfc.dll    C:\Windows\System32\sfc.dll    6.1.7600.16385
    sfc_os.dll    C:\Windows\System32\sfc_os.dll    6.1.7600.16385
    devrtl.dll    C:\Windows\System32\devrtl.dll    6.1.7600.16385
    msutb.dll    C:\Windows\System32\msutb.dll    6.1.7600.16385
    wscinterop.dll    C:\Windows\System32\wscinterop.dll    6.1.7600.16385
    wscapi.dll    C:\Windows\System32\wscapi.dll    6.1.7601.17514
    wscui.cpl    C:\Windows\System32\wscui.cpl    6.1.7600.16385
    werconcpl.dll    C:\Windows\System32\werconcpl.dll    6.1.7601.17514
    framedynos.dll    C:\Windows\System32\framedynos.dll    6.1.7601.17514
    wercplsupport.dll    C:\Windows\System32\wercplsupport.dll    6.1.7600.16385
    msxml6.dll    C:\Windows\System32\msxml6.dll    6.30.7601.18431
    hcproviders.dll    C:\Windows\System32\hcproviders.dll    6.1.7600.16385
    prnntfy.dll    C:\Windows\System32\prnntfy.dll    6.1.7600.16385
    puiapi.dll    C:\Windows\System32\puiapi.dll    6.1.7600.16385
    printui.dll    C:\Windows\System32\printui.dll    6.1.7601.17514
    puiobj.dll    C:\Windows\System32\puiobj.dll    6.1.7601.17514
    NetworkExplorer.dll    C:\Windows\System32\NetworkExplorer.dll    6.1.7601.17514
    StructuredQuery.dll    C:\Windows\System32\StructuredQuery.dll    7.0.7601.17514
    NaturalLanguage6.dll    C:\Windows\System32\NaturalLanguage6.dll    6.1.7601.17514
    NLSData0009.dll    C:\Windows\System32\NLSData0009.dll    6.1.7600.16385
    NLSLexicons0009.dll    C:\Windows\System32\NLSLexicons0009.dll    6.1.7600.16385
    thumbcache.dll    C:\Windows\System32\thumbcache.dll    6.1.7601.17514
    psapi.dll    C:\Windows\System32\psapi.dll    6.1.7600.16385
    EhStorAPI.dll    C:\Windows\System32\EhStorAPI.dll    6.1.7601.17514
    SearchFolder.dll    C:\Windows\System32\SearchFolder.dll    6.1.7601.17514
    tquery.dll    C:\Windows\System32\tquery.dll    7.0.7601.17610
    msoshext.dll    C:\Program Files\Common Files\Microsoft Shared\OFFICE12\msoshext.dll    12.0.6600.1000
    msvcr80.dll    C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\msvcr80.dll    8.0.50727.6195
    msxml5.dll    C:\Program Files\Common Files\Microsoft Shared\OFFICE11\msxml5.dll    5.20.1103.0
    sbdrop.dll    C:\Program Files\Windows Sidebar\sbdrop.dll    6.1.7600.16385

    looks like a serious problem
    might need to use a spare disk and a clean install of windows and check the hardware closely
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    Hardcore Games Legendary is the Only Way to Play!

  • I am trying to convert a PDF file to Word, and the microsoft explorer window keeps shutting down?

    Microsoft Explorer keeps shutting down during the conversion of a PDF file to Word and gives me an error message regarding the Adobe web page.  It keeps circling back to the PDF conversion window and will not allow the process to continue.  What can I do to continue the PDF conversion process?

    Please try the solution presented in this document: http://forums.adobe.com/docs/DOC-1831
    We're sorry to hear you're having trouble!
    -David

  • Just want to say that's Block pop-up windows it's realy need to fix not work ever i think in Microsoft explorer it's work good but in firefox else new virsion Firefox4 it's not work right so please yts have to fix it it's so many important addon

    just want to say that's Block pop-up windows it's realy need to fix not work ever i think in Microsoft explorer it's work good but in firefox else new virsion Firefox4 it's not work right so please yts have to fix it it's so many important addon

    [Quote]
    Waiting for Tidbits and Elector to grace my post with there constant negativity and start a war of words as usual... since they love stirring the pot and angering the Windows Phone Community every time they reply to posts.  I just can't believe they spend that much time here on the forums replying if they are not a paid Verizon employee or a paid basher from a competing platform.
    [/Quote]
    Well I found nothing wrong in your post. So why even make a statement like the quote I included?
    Once more I am a retired government employee. So I have the time to post. Or has my rights been taken away to voice an opinion?
    Your posts was great you were not whining about your rights to file complaints to the FCC or FTC etc. One of the best I have read.
    And I am not trying to sway you from your phone choice. If you looked at my avitar it shows apple iphones. But I use and have used androids and not Windows phones.
    However your numbers of windows phone users all leaving over the issue is miniscule in the number of users of Android and iOS devices.
    I have written many times I wish all the devices get updated like iOS devices do. But at present that is not happening
    No bashing, no adversarial post just a little common sense is all I use.
    And again your post was great.
    Good Luck

  • Firefox has suddenly gone wrong. I was successfully running both Firefox and Internet Explorer 8 on Windows 7. I auto-accept upgrades including the most recent Firefox upgrade and the suggested upgrade to Adobe Flash 10.1. But after this, Firefox stopped

    Firefox has suddenly gone wrong. I was successfully running both Firefox and Internet Explorer 8 on Windows 7. My laptop is new and has plenty of RAM and HDD. I auto-accept upgrades including the most recent Firefox upgrade and the suggested upgrade to Adobe Flash 10.1. But after this, Firefox stopped working and does not work when I re-load Firefox 3.6. Also IE8 now works very slowly and does not locate major websites like Microsoft without a 'can't find the website message' and having to pressing Return a second time. When I do get to the Mozilla website and click on the button to try to download Firefox 3.6.6, I get this message "Oops! Internet Explorer could not find mozilla3.snt.utwente.nl". Can you help with what has gone wrong? As it stands, I can't use Firefox at all. Note: because Firefox did not work after the upgrade, I've downloaded the IE8 version of the Adobe Flash 10.1. What I really want is to be able to use both Firefox and IE8. But is this possible if they use different versions of Adobe Flash?
    == This happened ==
    Every time Firefox opened
    == About 2-3 days ago ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C)

    I have been having the same problem as the original poster. After upgrading to Ffx 3.6.6, the program asks you to upgrade to Flash Player Plugin 10.1. I download and installed 10.1 only to find videos weren't loading.
    In my case, the problem is the previous installation of Flash Player (9.0.47) was somehow messing things up. To fix this, because I already had Flash plugin 10.1 installed I had to uninstall 10.1 using the uninstaller from adobe and then manually remove any files related the old flash player plugin 9.0.47
    Here is a run-down of my process:
    0. To check if you have a previous installation of the Flash Plugin lurking around, in Firefox go to Tools -> Add-ons -> Plugins (tab). At this point you may seen both Flash plugins.
    1. Proceed to uninstall Flash Plugin 10.1. Adobe provides an uninstaller here: http://kb2.adobe.com/cps/141/tn_14157.html
    ( you have to make sure you have nothing running when you execute the installer).
    2. On my Mac (sorry I don't know what it is in Windows) I searched the hard drive for any files/folders with "Shockwave". I found a folder called "Shockwave 10". It wasn't removed by Adobe's uninstaller. For safety I deleted it and then emptied the trash.
    3. I then went to My HD -> Library -> Internet Plugins.
    Remove the file and folder named "Flash player.old"
    4. Restarted; ran the Adobe Flash Player 10.1 installer. Restarted again.
    5. Opened up ffx and double checked the plugins list (see step 1). Version 10.1 is installed and available. Went to problem sites to test it out and Success!
    Hope this helps.

  • How to install internet explorer 8 in windows 8 pc.

    how to install internet explorer 8 in windows 8 pc.

    Hi,
    Internet Explorer 8 is not compatible to install in Windows 8/8.1 PC.
    As Rob suggested, we could use Internet Explorer 10 (In Windows 8) or Internet Explorer 11 (In Windows 8.1) developer tools to emulate IE8,
    Using the F12 developer tools; Or build a Virtual Machine.
    Besides, here is the download page:
    Internet Explorer 8
    http://www.microsoft.com/en-us/download/internet-explorer-8-details.aspx
    Best regards
    Michael Shao
    TechNet Community Support

  • Firefox prevents connection to UK Yahoo mail. Internet Explorer 11 on Windows 7 works just fine.

    Firefox prevents connection to UK Yahoo mail. Internet Explorer 11 on Windows 7 works just fine.
    ''Email address removed. Please do not post sensitive information and follow [[Forum rules and guidelines]]''

    Clear the cache and remove cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
    *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

  • Cannot see Inetnet explorer 8 for windows xp

    hi all,
    In wsus, I cannot see windows internet explorer 8 for windows XP". I cannot see options update rollups in the left side of wsus.
    synchronizing is working fine.
    this is WSUS 2012 server. I also cannot see in windows update catalog also. so I cannot import.
    what can be the reason.
    thank you in advance.
    --parkar
    UAE

    Is it in Declined status?
    It is KB944036, and it *used* to be visible, but maybe it has been archived (WinXP is about to reach EOL...)
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/bbe32955-3f0d-44d0-b98f-ab1159d3eb5a/deploying-ie8-as-a-software-update-using-sccmwsus?forum=configmgrsum
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Internet Explorer 10 problem, Windows 8

    on my start screen, internet explorer works, but when i pin it to the taskbar, the one on the task bar does not work. When i click on the one on the task bar, internet explorer pops up and everything seems fine, but there is no website. The page is just
    a blank white, and i cant go to any other websites. The options are also grayed out except for file and safety. I cant find a way to fix it, i couldve tries reseting it, but the internet options are already grayed out!

    on my start screen, internet explorer works, but when i pin it to the taskbar, the one on the task bar does not work.
    It may help if you described your procedure for doing that.  E.g. as IECUSTOMIZER notes you could be pinning a website rather than pinning the  iexplore.exe  program.   So, I would say first make sure that you are creating an icon
    for the program, e.g. do a search for  iexplore.exe  (that whole filename including its extension) right-click that and see if you have the option to Unpin from the Taskbar.   If not your Taskbar icon will be something other than what you
    may have intended.
    The options are also grayed out except for file and safety.
    That description sounds familiar...
    C.f.
    http://answers.microsoft.com/en-us/ie/forum/ie10-windows_8/internet-explorer-10-on-windows-8-totally-dead/64ea4294-fc87-4a0d-bcc8-eb88662638ec 
    HTH
    Robert Aldwinckle

  • I live in the Atlanta area.  I use Internet Explorer and have Windows 7.  I can't play You Tube videos.  I keep getting this message: An error occurred, please try again later.  Please help!

    I live in the Atlanta area.  I use Internet Explorer and have Windows 7.  I can't play You Tube videos.  I keep getting this message: An error occurred, please try again later.  Please help!

    First, confirm that ActiveX Filtering is configured to allow Flash content:
    https://forums.adobe.com/thread/867968
    Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
    You can try to work around these issues by using Compatibility View:
    http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
    If that is too inconvenient, using Google Chrome may be a preferable alternative.

  • Internet Explorer Crashing over Windows XP SP2

    Hi all,
    I have a problem with Internet Explorer 6.0. I've developed a web page that has an applet (without user interface) and an ActiveX developed with C++. My problem is that sometimes when I push a button that invokes an applet method, Internet Explorer crash and a window shows that Internet Explorer has caused a serious error.
    I am using JRE 1.5.0_03, Internet Explorer SP2 and Windows Xp Professional SP2.
    Can anybody tell me what could be the problem?.
    Best Regards.
    Antonio

    Hi here is the error:
    # An unexpected error has been detected by HotSpot Virtual Machine:
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c9110f3, pid=2964, tid=3772
    # Java VM: Java HotSpot(TM) Client VM (1.5.0_02-b09 mixed mode, sharing)
    # Problematic frame:
    # C [ntdll.dll+0x10f3]
    --------------- T H R E A D ---------------
    Current thread (0x02dd5a08): JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3772]
    siginfo: ExceptionCode=0xc0000005, writing address 0x0727ff74
    Registers:
    EAX=0x00000000, EBX=0x2b3a44d0, ECX=0x0723f884, EDX=0x0727ff6c
    ESP=0x0723f894, EBP=0x0723f8cc, ESI=0x0727ff58, EDI=0x0727ff6c
    EIP=0x7c9110f3, EFLAGS=0x00010246
    Top of Stack: (sp=0x0723f894)
    0x0723f894: 6d0d7b09 0727ff6c 02dd5a08 02dd5ac4
    0x0723f8a4: 6d0c7ea3 02dd5a08 2ab51d70 2b3a44d0
    0x0723f8b4: 20aeb258 00000000 0723f8a8 0723fde4
    0x0723f8c4: 6d0f3240 00000000 0723f900 0434899c
    0x0723f8d4: 02dd5ac4 0723f910 00000001 20aeb258
    0x0723f8e4: 0723f8dc 00000000 0723f910 2b3a5430
    0x0723f8f4: 00000000 2b3a44d0 0723f910 0723f930
    0x0723f904: 04342923 00000000 04346449 20aeb258
    Instructions: (pc=0x7c9110f3)
    0x7c9110e3: 24 00 00 00 00 90 90 90 90 90 8b 54 24 04 33 c0
    0x7c9110f3: ff 4a 08 75 26 89 42 0c f0 ff 4a 04 7d 03 c2 04
    Stack: [0x07140000,0x07240000), sp=0x0723f894, free space=1022k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [ntdll.dll+0x10f3]
    j sun.awt.windows.WComponentPeer._dispose()V+0
    j sun.awt.windows.WComponentPeer.disposeImpl()V+23
    j sun.awt.windows.WObjectPeer.dispose()V+42
    j java.awt.Component.removeNotify()V+211
    j java.awt.Container.removeNotify()V+38
    j java.awt.Container.removeNotify()V+38
    j java.awt.Container.removeNotify()V+38
    j java.awt.Frame.removeNotify()V+51
    j java.awt.Window$1DisposeAction.run()V+105
    j java.awt.Window.doDispose()V+16
    j java.awt.Window.dispose()V+1
    j sun.awt.AppContext$4.run()V+16
    J java.awt.event.InvocationEvent.dispatch()V
    J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
    J java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z
    J java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V
    v ~RuntimeStub::alignment_frame_return Runtime1 stub
    j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
    j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
    j java.awt.EventDispatchThread.run()V+9
    v ~StubRoutines::call_stub
    V [jvm.dll+0x818e8]
    V [jvm.dll+0xd4989]
    V [jvm.dll+0x817b9]
    V [jvm.dll+0x81516]
    V [jvm.dll+0x9c1d6]
    V [jvm.dll+0xfeeab]
    V [jvm.dll+0xfee79]
    C [msvcrt.dll+0x2a3b0]
    C [kernel32.dll+0xb50b]
    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.awt.windows.WComponentPeer._dispose()V+0
    j sun.awt.windows.WComponentPeer.disposeImpl()V+23
    j sun.awt.windows.WObjectPeer.dispose()V+42
    j java.awt.Component.removeNotify()V+211
    j java.awt.Container.removeNotify()V+38
    j java.awt.Container.removeNotify()V+38
    j java.awt.Container.removeNotify()V+38
    j java.awt.Frame.removeNotify()V+51
    j java.awt.Window$1DisposeAction.run()V+105
    j java.awt.Window.doDispose()V+16
    j java.awt.Window.dispose()V+1
    j sun.awt.AppContext$4.run()V+16
    J java.awt.event.InvocationEvent.dispatch()V
    J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
    J java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z
    J java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V
    v ~RuntimeStub::alignment_frame_return Runtime1 stub
    j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
    j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
    j java.awt.EventDispatchThread.run()V+9
    v ~StubRoutines::call_stub
    --------------- P R O C E S S ---------------
    Java Threads: ( => current thread )
    0x0428a708 JavaThread "Thread-17" [_thread_blocked, id=3088]
    0x0430c3d8 JavaThread "TimerQueue" daemon [_thread_blocked, id=2196]
    0x07312d40 JavaThread "Thread-16" [_thread_blocked, id=236]
    =>0x02dd5a08 JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3772]
    0x04229bd8 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3456]
    0x04221440 JavaThread "AWT-Shutdown" [_thread_blocked, id=1664]
    0x0430b290 JavaThread "TimerQueue" daemon [_thread_blocked, id=3372]
    0x073f5cd0 JavaThread "TimerQueue" daemon [_thread_blocked, id=3964]
    0x042253e8 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2312]
    0x04221870 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2732]
    0x04220420 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2720]
    0x02e530c8 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3336]
    0x02d96ce8 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2276]
    0x02df6be8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2028]
    0x02dbfd60 JavaThread "Finalizer" daemon [_thread_blocked, id=2284]
    0x02dbfaa0 JavaThread "Reference Handler" daemon [_thread_blocked, id=2320]
    0x02df4a78 JavaThread "main" [_thread_in_native, id=2988]
    Other Threads:
    0x02e13418 VMThread [id=2316]
    0x02e03e58 WatcherThread [id=1916]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread: None
    Heap
    def new generation total 576K, used 168K [0x20ad0000, 0x20b70000, 0x21230000)
    eden space 512K, 24% used [0x20ad0000, 0x20aefd40, 0x20b50000)
    from space 64K, 64% used [0x20b60000, 0x20b6a598, 0x20b70000)
    to space 64K, 0% used [0x20b50000, 0x20b50000, 0x20b60000)
    tenured generation total 1408K, used 1278K [0x21230000, 0x21390000, 0x26ad0000)
    the space 1408K, 90% used [0x21230000, 0x2136faa0, 0x2136fc00, 0x21390000)
    compacting perm gen total 8192K, used 1917K [0x26ad0000, 0x272d0000, 0x2aad0000)
    the space 8192K, 23% used [0x26ad0000, 0x26caf540, 0x26caf600, 0x272d0000)
    ro space 8192K, 62% used [0x2aad0000, 0x2afd8018, 0x2afd8200, 0x2b2d0000)
    rw space 12288K, 46% used [0x2b2d0000, 0x2b85c620, 0x2b85c800, 0x2bed0000)
    Dynamic libraries:
    0x00400000 - 0x00419000      C:\Archivos de programa\Internet Explorer\iexplore.exe
    0x7c910000 - 0x7c9c6000      C:\WINDOWS\system32\ntdll.dll
    0x7c800000 - 0x7c901000      C:\WINDOWS\system32\kernel32.dll
    0x77be0000 - 0x77c38000      C:\WINDOWS\system32\msvcrt.dll
    0x77d10000 - 0x77da0000      C:\WINDOWS\system32\USER32.dll
    0x77ef0000 - 0x77f36000      C:\WINDOWS\system32\GDI32.dll
    0x77f40000 - 0x77fb6000      C:\WINDOWS\system32\SHLWAPI.dll
    0x77da0000 - 0x77e4c000      C:\WINDOWS\system32\ADVAPI32.dll
    0x77e50000 - 0x77ee1000      C:\WINDOWS\system32\RPCRT4.dll
    0x77730000 - 0x7789c000      C:\WINDOWS\system32\SHDOCVW.dll
    0x77a50000 - 0x77ae5000      C:\WINDOWS\system32\CRYPT32.dll
    0x77af0000 - 0x77b02000      C:\WINDOWS\system32\MSASN1.dll
    0x76890000 - 0x76914000      C:\WINDOWS\system32\CRYPTUI.dll
    0x76bf0000 - 0x76c1e000      C:\WINDOWS\system32\WINTRUST.dll
    0x76c50000 - 0x76c78000      C:\WINDOWS\system32\IMAGEHLP.dll
    0x770f0000 - 0x7717c000      C:\WINDOWS\system32\OLEAUT32.dll
    0x774b0000 - 0x775ed000      C:\WINDOWS\system32\ole32.dll
    0x597f0000 - 0x59844000      C:\WINDOWS\system32\NETAPI32.dll
    0x77180000 - 0x77227000      C:\WINDOWS\system32\WININET.dll
    0x76f20000 - 0x76f4d000      C:\WINDOWS\system32\WLDAP32.dll
    0x77bd0000 - 0x77bd8000      C:\WINDOWS\system32\VERSION.dll
    0x773a0000 - 0x774a2000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
    0x7c9d0000 - 0x7d1ee000      C:\WINDOWS\system32\SHELL32.dll
    0x58c30000 - 0x58cc7000      C:\WINDOWS\system32\comctl32.dll
    0x5b150000 - 0x5b188000      C:\WINDOWS\system32\uxtheme.dll
    0x75f30000 - 0x7602c000      C:\WINDOWS\system32\BROWSEUI.dll
    0x20000000 - 0x20013000      C:\WINDOWS\system32\browselc.dll
    0x77b10000 - 0x77b32000      C:\WINDOWS\system32\appHelp.dll
    0x76f90000 - 0x7700f000      C:\WINDOWS\system32\CLBCATQ.DLL
    0x77010000 - 0x770e0000      C:\WINDOWS\system32\COMRes.dll
    0x41000000 - 0x41014000      C:\ARCHIV~1\Google\GOOGLE~1\GOOGLE~3.DLL
    0x60000000 - 0x6001e000      C:\ARCHIV~1\Google\GOOGLE~1\GoogleDesktopAPI2.dll
    0x62000000 - 0x62034000      C:\ARCHIV~1\Google\GOOGLE~1\GoogleDesktopResources_es.dll
    0x77230000 - 0x772ce000      C:\WINDOWS\system32\urlmon.dll
    0x77fc0000 - 0x77fd1000      C:\WINDOWS\system32\Secur32.dll
    0x779f0000 - 0x77a45000      C:\WINDOWS\System32\cscui.dll
    0x765b0000 - 0x765cd000      C:\WINDOWS\System32\CSCDLL.dll
    0x778f0000 - 0x779e7000      C:\WINDOWS\system32\SETUPAPI.dll
    0x10000000 - 0x1000e000      C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    0x7c340000 - 0x7c396000      C:\WINDOWS\system32\MSVCR71.dll
    0x01060000 - 0x01070000      C:\ARCHIV~1\FlashGet\jccatch.dll
    0x76980000 - 0x76a31000      C:\WINDOWS\system32\SXS.DLL
    0x011b0000 - 0x0123c000      C:\WINDOWS\system32\shdoclc.dll
    0x01240000 - 0x01516000      C:\WINDOWS\system32\xpsp2res.dll
    0x75dd0000 - 0x75e61000      C:\WINDOWS\system32\mlang.dll
    0x71a50000 - 0x71a5a000      C:\WINDOWS\system32\wsock32.dll
    0x71a30000 - 0x71a47000      C:\WINDOWS\system32\WS2_32.dll
    0x71a20000 - 0x71a28000      C:\WINDOWS\system32\WS2HELP.dll
    0x43000000 - 0x43005000      C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopNetwork1.dll
    0x44000000 - 0x4401a000      C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopNetwork2.dll
    0x719d0000 - 0x71a10000      C:\WINDOWS\system32\mswsock.dll
    0x66740000 - 0x66799000      C:\WINDOWS\system32\hnetcfg.dll
    0x76ea0000 - 0x76edc000      C:\WINDOWS\system32\RASAPI32.DLL
    0x76e50000 - 0x76e62000      C:\WINDOWS\system32\rasman.dll
    0x76e70000 - 0x76e9f000      C:\WINDOWS\system32\TAPI32.dll
    0x76e40000 - 0x76e4e000      C:\WINDOWS\system32\rtutils.dll
    0x76b00000 - 0x76b2e000      C:\WINDOWS\system32\WINMM.dll
    0x7d1f0000 - 0x7d4a2000      C:\WINDOWS\system32\msi.dll
    0x76630000 - 0x766e4000      C:\WINDOWS\system32\USERENV.dll
    0x71a10000 - 0x71a18000      C:\WINDOWS\System32\wshtcpip.dll
    0x77c40000 - 0x77c63000      C:\WINDOWS\system32\msv1_0.dll
    0x76d20000 - 0x76d39000      C:\WINDOWS\system32\iphlpapi.dll
    0x72250000 - 0x72255000      C:\WINDOWS\system32\sensapi.dll
    0x0ffd0000 - 0x0fff8000      C:\WINDOWS\system32\rsaenh.dll
    0x7d4b0000 - 0x7d793000      C:\WINDOWS\System32\mshtml.dll
    0x74650000 - 0x74677000      C:\WINDOWS\System32\msls31.dll
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    Just having the same issue there, which is real not fun, I have not tried to contact them, but looking at  your experience I am not sure if I should.
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