Microsoft Explorer crashin frequently (Windows 8.1)
HI,
My explorer crashes frequently since the last update. I get the runtime error. Here is log from event viewer -
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: msvcrt.dll, version: 7.0.9600.16384, time stamp: 0x5215f944
Exception code: 0x40000015
Fault offset: 0x0000000000055326
Faulting process id: 0x2628
Faulting application start time: 0x01cf6994bef025ea
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\msvcrt.dll
Report Id: aae98e0e-d5af-11e3-be8b-6036dda535fb
Faulting package full name:
Faulting package-relative application ID:
If the error persists it may be useful to obtain a user mode dump of the crash and see if a third party module is actually causing the crash.
You can configure Windows to create user-mode dumps. Create a System Restore Point first.
If you copy and paste the following in Notepad and save as a .reg file, then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\
00,6d,00,70,00,73,00,00,00
After Explorer (explorer.exe) crashes, can you then make the .dmp file available (provide link) via a public folder on OneDrive or similar site?
Here's a couple of links on using OneDrive (SkyDrive):
http://windows.microsoft.com/en-ca/skydrive/add-photos-files-faq
http://windows.microsoft.com/en-ca/onedrive/share-file-folder
More info on collecting user-mode dumps:
http://msdn.microsoft.com/en-us/library/bb787181(VS.85).aspx
Similar Messages
-
Explorer crashes frequently on two Windows 7 64 machines
Hi,
I have two users on the network who are experiencing frequent crashes of Windows Explorer. In all cases the crashes are being caused by invalid write I have been collecting crash dumps and trying to analyze them in Visual Studio 2013, but without
success.
Is it still possible to upload a crash dump for analysis by Andre or another Microsoft expert?
I'm pasting a sample dump summary below. So far the Exception information has always involved an invalid write operation.
Dump Summary
Dump File: explorer.exe.3236.dmp : C:\DowTemp\explorer.exe.3236\explorer.exe.3236.dmp
Last Write Time: 6/12/2014 8:42:04 AM
Process Name: explorer.exe : C:\Windows\explorer.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Present
System Information
OS Version: 6.1.7601
CLR Version(s): 4.0.30319.18444
Modules
Module Name Module Path Module Version
explorer.exe C:\Windows\explorer.exe 6.1.7601.17567
ntdll.dll C:\Windows\System32\ntdll.dll 6.1.7601.18247
kernel32.dll C:\Windows\System32\kernel32.dll 6.1.7601.18409
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.1.7601.18409
advapi32.dll C:\Windows\System32\advapi32.dll 6.1.7601.18247
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.7601.17744
sechost.dll C:\Windows\System32\sechost.dll 6.1.7600.16385
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.1.7601.18205
gdi32.dll C:\Windows\System32\gdi32.dll 6.1.7601.18275
user32.dll C:\Windows\System32\user32.dll 6.1.7601.17514
lpk.dll C:\Windows\System32\lpk.dll 6.1.7601.18177
usp10.dll C:\Windows\System32\usp10.dll 1.626.7601.18454
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.1.7601.17514
shell32.dll C:\Windows\System32\shell32.dll 6.1.7601.18429
ole32.dll C:\Windows\System32\ole32.dll 6.1.7601.17514
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.1.7601.17676
EXPLORERFRAME.dll C:\Windows\System32\EXPLORERFRAME.dll 6.1.7601.17514
duser.dll C:\Windows\System32\duser.dll 6.1.7600.16385
dui70.dll C:\Windows\System32\dui70.dll 6.1.7600.16385
imm32.dll C:\Windows\System32\imm32.dll 6.1.7600.16385
msctf.dll C:\Windows\System32\msctf.dll 6.1.7600.16385
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.1.7600.16385
powrprof.dll C:\Windows\System32\powrprof.dll 6.1.7600.16385
setupapi.dll C:\Windows\System32\setupapi.dll 6.1.7601.17514
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.1.7601.17514
devobj.dll C:\Windows\System32\devobj.dll 6.1.7600.16385
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.1.7600.16385
slc.dll C:\Windows\System32\slc.dll 6.1.7600.16385
GdiPlus.dll C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\GdiPlus.dll 6.1.7601.18455
secur32.dll C:\Windows\System32\secur32.dll 6.1.7601.18443
sspicli.dll C:\Windows\System32\sspicli.dll 6.1.7601.18443
propsys.dll C:\Windows\System32\propsys.dll 7.0.7601.17514
winsta.dll C:\Windows\System32\winsta.dll 6.1.7601.17514
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.1.7600.16385
comctl32.dll C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll 6.10.7601.17514
WindowsCodecs.dll C:\Windows\System32\WindowsCodecs.dll 6.2.9200.16810
profapi.dll C:\Windows\System32\profapi.dll 6.1.7600.16385
apphelp.dll C:\Windows\System32\apphelp.dll 6.1.7601.17514
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.8530.16385
EhStorShell.dll C:\Windows\System32\EhStorShell.dll 6.1.7600.16385
cscui.dll C:\Windows\System32\cscui.dll 6.1.7601.17514
cscdll.dll C:\Windows\System32\cscdll.dll 6.1.7601.17514
cscapi.dll C:\Windows\System32\cscapi.dll 6.1.7601.17514
ntshrui.dll C:\Windows\System32\ntshrui.dll 6.1.7601.17755
srvcli.dll C:\Windows\System32\srvcli.dll 6.1.7601.17514
IconCodecService.dll C:\Windows\System32\IconCodecService.dll 6.1.7600.16385
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.1.7600.16385
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.1.7600.16385
RpcRtRemote.dll C:\Windows\System32\RpcRtRemote.dll 6.1.7601.17514
SndVolSSO.DLL C:\Windows\System32\SndVolSSO.DLL 6.1.7601.17514
hid.dll C:\Windows\System32\hid.dll 6.1.7600.16385
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 6.1.7600.16385
timedate.cpl C:\Windows\System32\timedate.cpl 6.1.7601.17753
atl.dll C:\Windows\System32\atl.dll 3.5.2284.0
actxprxy.dll C:\Windows\System32\actxprxy.dll 6.1.7601.17514
ntmarta.dll C:\Windows\System32\ntmarta.dll 6.1.7600.16385
Wldap32.dll C:\Windows\System32\Wldap32.dll 6.1.7601.17514
shdocvw.dll C:\Windows\System32\shdocvw.dll 6.1.7601.18222
linkinfo.dll C:\Windows\System32\linkinfo.dll 6.1.7600.16385
userenv.dll C:\Windows\System32\userenv.dll 6.1.7601.17514
msftedit.dll C:\Windows\System32\msftedit.dll 5.41.21.2510
msls31.dll C:\Windows\System32\msls31.dll 3.10.349.0
tiptsf.dll C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll 6.1.7601.17514
authui.dll C:\Windows\System32\authui.dll 6.1.7601.18276
cryptui.dll C:\Windows\System32\cryptui.dll 6.1.7601.17514
crypt32.dll C:\Windows\System32\crypt32.dll 6.1.7601.18277
msasn1.dll C:\Windows\System32\msasn1.dll 6.1.7601.17514
urlmon.dll C:\Windows\System32\urlmon.dll 11.0.9600.17126
api-ms-win-downlevel-ole32-l1-1-0.dll C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll 6.2.9200.16492
api-ms-win-downlevel-shlwapi-l1-1-0.dll C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll 6.2.9200.16492
api-ms-win-downlevel-advapi32-l1-1-0.dll C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16492
api-ms-win-downlevel-user32-l1-1-0.dll C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll 6.2.9200.16492
api-ms-win-downlevel-version-l1-1-0.dll C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll 6.2.9200.16492
version.dll C:\Windows\System32\version.dll 6.1.7600.16385
api-ms-win-downlevel-normaliz-l1-1-0.dll C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16492
normaliz.dll C:\Windows\System32\normaliz.dll 6.1.7600.16385
iertutil.dll C:\Windows\System32\iertutil.dll 11.0.9600.17126
wininet.dll C:\Windows\System32\wininet.dll 11.0.9600.17126
api-ms-win-downlevel-advapi32-l2-1-0.dll C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll 6.2.9200.16492
ieframe.dll C:\Windows\System32\ieframe.dll 11.0.9600.17126
api-ms-win-downlevel-shell32-l1-1-0.dll C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll 6.2.9200.16492
xmllite.dll C:\Windows\System32\xmllite.dll 1.3.1001.0
mpr.dll C:\Windows\System32\mpr.dll 6.1.7600.16385
wkscli.dll C:\Windows\System32\wkscli.dll 6.1.7601.17514
netutils.dll C:\Windows\System32\netutils.dll 6.1.7601.17514
drprov.dll C:\Windows\System32\drprov.dll 6.1.7600.16385
ntlanman.dll C:\Windows\System32\ntlanman.dll 6.1.7601.17514
davclnt.dll C:\Windows\System32\davclnt.dll 6.1.7601.18201
davhlpr.dll C:\Windows\System32\davhlpr.dll 6.1.7600.16385
stobject.dll C:\Windows\System32\stobject.dll 6.1.7601.17514
batmeter.dll C:\Windows\System32\batmeter.dll 6.1.7601.17514
wtsapi32.dll C:\Windows\System32\wtsapi32.dll 6.1.7600.16385
es.dll C:\Windows\System32\es.dll 2001.12.8530.16385
prnfldr.dll C:\Windows\System32\prnfldr.dll 6.1.7601.17514
winspool.drv C:\Windows\System32\winspool.drv 6.1.7601.17514
DXP.dll C:\Windows\System32\DXP.dll 6.1.7601.17514
Syncreg.dll C:\Windows\System32\Syncreg.dll 2007.94.7600.16385
ehSSO.dll C:\Windows\ehome\ehSSO.dll 6.1.7600.16385
AudioSes.dll C:\Windows\System32\AudioSes.dll 6.1.7601.17514
netshell.dll C:\Windows\System32\netshell.dll 6.1.7601.17514
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.1.7601.17514
nsi.dll C:\Windows\System32\nsi.dll 6.1.7600.16385
winnsi.dll C:\Windows\System32\winnsi.dll 6.1.7600.16385
nlaapi.dll C:\Windows\System32\nlaapi.dll 6.1.7601.17964
AltTab.dll C:\Windows\System32\AltTab.dll 6.1.7600.16385
wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll 6.1.7601.17514
PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll 6.1.7600.16385
pnidui.dll C:\Windows\System32\pnidui.dll 6.1.7601.17514
QUTIL.DLL C:\Windows\System32\QUTIL.DLL 6.1.7601.17514
wevtapi.dll C:\Windows\System32\wevtapi.dll 6.1.7600.16385
PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll 6.1.7601.17514
cscobj.dll C:\Windows\System32\cscobj.dll 6.1.7601.17514
srchadmin.dll C:\Windows\System32\srchadmin.dll 7.0.7601.17514
Actioncenter.dll C:\Windows\System32\Actioncenter.dll 6.1.7601.17514
wintrust.dll C:\Windows\System32\wintrust.dll 6.1.7601.18205
mssprxy.dll C:\Windows\System32\mssprxy.dll 7.0.7600.16385
bthprops.cpl C:\Windows\System32\bthprops.cpl 6.1.7601.17514
api-ms-win-downlevel-shlwapi-l2-1-0.dll C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll 6.2.9200.16492
dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL 6.1.7601.17970
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.1.7601.17514
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 6.1.7600.16385
credssp.dll C:\Windows\System32\credssp.dll 6.1.7601.18409
npmproxy.dll C:\Windows\System32\npmproxy.dll 6.1.7600.16385
dfshim.dll C:\Windows\System32\dfshim.dll 4.0.40305.0
mscoree.dll C:\Windows\System32\mscoree.dll 4.0.40305.0
mscoreei.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll 4.0.30319.18408
clr.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 4.0.30319.18444
MSVCR110_CLR0400.dll C:\Windows\System32\MSVCR110_CLR0400.dll 11.0.50938.18408
wlanapi.dll C:\Windows\System32\wlanapi.dll 6.1.7600.16385
wlanutil.dll C:\Windows\System32\wlanutil.dll 6.1.7600.16385
WWanAPI.dll C:\Windows\System32\WWanAPI.dll 6.1.7600.16385
wwapi.dll C:\Windows\System32\wwapi.dll 8.1.2.0
QAGENT.DLL C:\Windows\System32\QAGENT.DLL 6.1.7601.17514
FXSST.dll C:\Windows\System32\FXSST.dll 6.1.7600.16385
FXSAPI.dll C:\Windows\System32\FXSAPI.dll 6.1.7601.17514
FXSRESM.dll C:\Windows\System32\FXSRESM.dll 6.1.7600.16385
winmm.dll C:\Windows\System32\winmm.dll 6.1.7600.16385
wdmaud.drv C:\Windows\System32\wdmaud.drv 6.1.7601.17514
ksuser.dll C:\Windows\System32\ksuser.dll 6.1.7600.16385
avrt.dll C:\Windows\System32\avrt.dll 6.1.7600.16385
msacm32.drv C:\Windows\System32\msacm32.drv 6.1.7600.16385
msacm32.dll C:\Windows\System32\msacm32.dll 6.1.7600.16385
midimap.dll C:\Windows\System32\midimap.dll 6.1.7600.16385
mlang.dll C:\Windows\System32\mlang.dll 6.1.7600.16385
gameux.dll C:\Windows\System32\gameux.dll 6.1.7601.18020
wer.dll C:\Windows\System32\wer.dll 6.1.7601.18381
msiltcfg.dll C:\Windows\System32\msiltcfg.dll 5.0.7600.16385
msi.dll C:\Windows\System32\msi.dll 5.0.7601.17807
UIAnimation.dll C:\Windows\System32\UIAnimation.dll 6.2.9200.16492
SyncCenter.dll C:\Windows\System32\SyncCenter.dll 6.1.7601.17514
imapi2.dll C:\Windows\System32\imapi2.dll 6.1.7601.17514
hgcpl.dll C:\Windows\System32\hgcpl.dll 6.1.7601.17514
provsvc.dll C:\Windows\System32\provsvc.dll 6.1.7601.17514
samlib.dll C:\Windows\System32\samlib.dll 6.1.7600.16385
sxs.dll C:\Windows\System32\sxs.dll 6.1.7601.17514
ieproxy.dll C:\Program Files\Internet Explorer\ieproxy.dll 11.0.9600.17126
sfc.dll C:\Windows\System32\sfc.dll 6.1.7600.16385
sfc_os.dll C:\Windows\System32\sfc_os.dll 6.1.7600.16385
devrtl.dll C:\Windows\System32\devrtl.dll 6.1.7600.16385
msutb.dll C:\Windows\System32\msutb.dll 6.1.7600.16385
wscinterop.dll C:\Windows\System32\wscinterop.dll 6.1.7600.16385
wscapi.dll C:\Windows\System32\wscapi.dll 6.1.7601.17514
wscui.cpl C:\Windows\System32\wscui.cpl 6.1.7600.16385
werconcpl.dll C:\Windows\System32\werconcpl.dll 6.1.7601.17514
framedynos.dll C:\Windows\System32\framedynos.dll 6.1.7601.17514
wercplsupport.dll C:\Windows\System32\wercplsupport.dll 6.1.7600.16385
msxml6.dll C:\Windows\System32\msxml6.dll 6.30.7601.18431
hcproviders.dll C:\Windows\System32\hcproviders.dll 6.1.7600.16385
prnntfy.dll C:\Windows\System32\prnntfy.dll 6.1.7600.16385
puiapi.dll C:\Windows\System32\puiapi.dll 6.1.7600.16385
printui.dll C:\Windows\System32\printui.dll 6.1.7601.17514
puiobj.dll C:\Windows\System32\puiobj.dll 6.1.7601.17514
NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll 6.1.7601.17514
StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll 7.0.7601.17514
NaturalLanguage6.dll C:\Windows\System32\NaturalLanguage6.dll 6.1.7601.17514
NLSData0009.dll C:\Windows\System32\NLSData0009.dll 6.1.7600.16385
NLSLexicons0009.dll C:\Windows\System32\NLSLexicons0009.dll 6.1.7600.16385
thumbcache.dll C:\Windows\System32\thumbcache.dll 6.1.7601.17514
psapi.dll C:\Windows\System32\psapi.dll 6.1.7600.16385
EhStorAPI.dll C:\Windows\System32\EhStorAPI.dll 6.1.7601.17514
SearchFolder.dll C:\Windows\System32\SearchFolder.dll 6.1.7601.17514
tquery.dll C:\Windows\System32\tquery.dll 7.0.7601.17610
msoshext.dll C:\Program Files\Common Files\Microsoft Shared\OFFICE12\msoshext.dll 12.0.6600.1000
msvcr80.dll C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\msvcr80.dll 8.0.50727.6195
msxml5.dll C:\Program Files\Common Files\Microsoft Shared\OFFICE11\msxml5.dll 5.20.1103.0
sbdrop.dll C:\Program Files\Windows Sidebar\sbdrop.dll 6.1.7600.16385looks like a serious problem
might need to use a spare disk and a clean install of windows and check the hardware closely
Corsair Carbide 300R with window
Corsair TX850V2 70A@12V
Asus M5A99FX PRO R2.0 CFX/SLI
AMD Phenom II 965 C3 Black Edition @ 4.0 GHz
G.SKILL RipjawsX DDR3-2133 8 GB
EVGA GTX 6600 Ti FTW Signature 2(Gk104 Kepler)
Asus PA238QR IPS LED HDMI DP 1080p
ST2000DM001 & Windows 8.1 Enterprise x64
Microsoft Wireless Desktop 2000
Wacom Bamboo CHT470M
Place your rig specifics into your signature like I have, makes it 100x easier to understand!
Hardcore Games Legendary is the Only Way to Play! -
Microsoft Explorer keeps shutting down during the conversion of a PDF file to Word and gives me an error message regarding the Adobe web page. It keeps circling back to the PDF conversion window and will not allow the process to continue. What can I do to continue the PDF conversion process?
Please try the solution presented in this document: http://forums.adobe.com/docs/DOC-1831
We're sorry to hear you're having trouble!
-David -
just want to say that's Block pop-up windows it's realy need to fix not work ever i think in Microsoft explorer it's work good but in firefox else new virsion Firefox4 it's not work right so please yts have to fix it it's so many important addon
[Quote]
Waiting for Tidbits and Elector to grace my post with there constant negativity and start a war of words as usual... since they love stirring the pot and angering the Windows Phone Community every time they reply to posts. I just can't believe they spend that much time here on the forums replying if they are not a paid Verizon employee or a paid basher from a competing platform.
[/Quote]
Well I found nothing wrong in your post. So why even make a statement like the quote I included?
Once more I am a retired government employee. So I have the time to post. Or has my rights been taken away to voice an opinion?
Your posts was great you were not whining about your rights to file complaints to the FCC or FTC etc. One of the best I have read.
And I am not trying to sway you from your phone choice. If you looked at my avitar it shows apple iphones. But I use and have used androids and not Windows phones.
However your numbers of windows phone users all leaving over the issue is miniscule in the number of users of Android and iOS devices.
I have written many times I wish all the devices get updated like iOS devices do. But at present that is not happening
No bashing, no adversarial post just a little common sense is all I use.
And again your post was great.
Good Luck -
Firefox has suddenly gone wrong. I was successfully running both Firefox and Internet Explorer 8 on Windows 7. My laptop is new and has plenty of RAM and HDD. I auto-accept upgrades including the most recent Firefox upgrade and the suggested upgrade to Adobe Flash 10.1. But after this, Firefox stopped working and does not work when I re-load Firefox 3.6. Also IE8 now works very slowly and does not locate major websites like Microsoft without a 'can't find the website message' and having to pressing Return a second time. When I do get to the Mozilla website and click on the button to try to download Firefox 3.6.6, I get this message "Oops! Internet Explorer could not find mozilla3.snt.utwente.nl". Can you help with what has gone wrong? As it stands, I can't use Firefox at all. Note: because Firefox did not work after the upgrade, I've downloaded the IE8 version of the Adobe Flash 10.1. What I really want is to be able to use both Firefox and IE8. But is this possible if they use different versions of Adobe Flash?
== This happened ==
Every time Firefox opened
== About 2-3 days ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C)I have been having the same problem as the original poster. After upgrading to Ffx 3.6.6, the program asks you to upgrade to Flash Player Plugin 10.1. I download and installed 10.1 only to find videos weren't loading.
In my case, the problem is the previous installation of Flash Player (9.0.47) was somehow messing things up. To fix this, because I already had Flash plugin 10.1 installed I had to uninstall 10.1 using the uninstaller from adobe and then manually remove any files related the old flash player plugin 9.0.47
Here is a run-down of my process:
0. To check if you have a previous installation of the Flash Plugin lurking around, in Firefox go to Tools -> Add-ons -> Plugins (tab). At this point you may seen both Flash plugins.
1. Proceed to uninstall Flash Plugin 10.1. Adobe provides an uninstaller here: http://kb2.adobe.com/cps/141/tn_14157.html
( you have to make sure you have nothing running when you execute the installer).
2. On my Mac (sorry I don't know what it is in Windows) I searched the hard drive for any files/folders with "Shockwave". I found a folder called "Shockwave 10". It wasn't removed by Adobe's uninstaller. For safety I deleted it and then emptied the trash.
3. I then went to My HD -> Library -> Internet Plugins.
Remove the file and folder named "Flash player.old"
4. Restarted; ran the Adobe Flash Player 10.1 installer. Restarted again.
5. Opened up ffx and double checked the plugins list (see step 1). Version 10.1 is installed and available. Went to problem sites to test it out and Success!
Hope this helps. -
How to install internet explorer 8 in windows 8 pc.
how to install internet explorer 8 in windows 8 pc.
Hi,
Internet Explorer 8 is not compatible to install in Windows 8/8.1 PC.
As Rob suggested, we could use Internet Explorer 10 (In Windows 8) or Internet Explorer 11 (In Windows 8.1) developer tools to emulate IE8,
Using the F12 developer tools; Or build a Virtual Machine.
Besides, here is the download page:
Internet Explorer 8
http://www.microsoft.com/en-us/download/internet-explorer-8-details.aspx
Best regards
Michael Shao
TechNet Community Support -
Firefox prevents connection to UK Yahoo mail. Internet Explorer 11 on Windows 7 works just fine.
''Email address removed. Please do not post sensitive information and follow [[Forum rules and guidelines]]''Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware -
Cannot see Inetnet explorer 8 for windows xp
hi all,
In wsus, I cannot see windows internet explorer 8 for windows XP". I cannot see options update rollups in the left side of wsus.
synchronizing is working fine.
this is WSUS 2012 server. I also cannot see in windows update catalog also. so I cannot import.
what can be the reason.
thank you in advance.
--parkar
UAEIs it in Declined status?
It is KB944036, and it *used* to be visible, but maybe it has been archived (WinXP is about to reach EOL...)
http://social.technet.microsoft.com/Forums/systemcenter/en-US/bbe32955-3f0d-44d0-b98f-ab1159d3eb5a/deploying-ie8-as-a-software-update-using-sccmwsus?forum=configmgrsum
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
Internet Explorer 10 problem, Windows 8
on my start screen, internet explorer works, but when i pin it to the taskbar, the one on the task bar does not work. When i click on the one on the task bar, internet explorer pops up and everything seems fine, but there is no website. The page is just
a blank white, and i cant go to any other websites. The options are also grayed out except for file and safety. I cant find a way to fix it, i couldve tries reseting it, but the internet options are already grayed out!on my start screen, internet explorer works, but when i pin it to the taskbar, the one on the task bar does not work.
It may help if you described your procedure for doing that. E.g. as IECUSTOMIZER notes you could be pinning a website rather than pinning the iexplore.exe program. So, I would say first make sure that you are creating an icon
for the program, e.g. do a search for iexplore.exe (that whole filename including its extension) right-click that and see if you have the option to Unpin from the Taskbar. If not your Taskbar icon will be something other than what you
may have intended.
The options are also grayed out except for file and safety.
That description sounds familiar...
C.f.
http://answers.microsoft.com/en-us/ie/forum/ie10-windows_8/internet-explorer-10-on-windows-8-totally-dead/64ea4294-fc87-4a0d-bcc8-eb88662638ec
HTH
Robert Aldwinckle -
I live in the Atlanta area. I use Internet Explorer and have Windows 7. I can't play You Tube videos. I keep getting this message: An error occurred, please try again later. Please help!
First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative. -
Internet Explorer Crashing over Windows XP SP2
Hi all,
I have a problem with Internet Explorer 6.0. I've developed a web page that has an applet (without user interface) and an ActiveX developed with C++. My problem is that sometimes when I push a button that invokes an applet method, Internet Explorer crash and a window shows that Internet Explorer has caused a serious error.
I am using JRE 1.5.0_03, Internet Explorer SP2 and Windows Xp Professional SP2.
Can anybody tell me what could be the problem?.
Best Regards.
AntonioHi here is the error:
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c9110f3, pid=2964, tid=3772
# Java VM: Java HotSpot(TM) Client VM (1.5.0_02-b09 mixed mode, sharing)
# Problematic frame:
# C [ntdll.dll+0x10f3]
--------------- T H R E A D ---------------
Current thread (0x02dd5a08): JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3772]
siginfo: ExceptionCode=0xc0000005, writing address 0x0727ff74
Registers:
EAX=0x00000000, EBX=0x2b3a44d0, ECX=0x0723f884, EDX=0x0727ff6c
ESP=0x0723f894, EBP=0x0723f8cc, ESI=0x0727ff58, EDI=0x0727ff6c
EIP=0x7c9110f3, EFLAGS=0x00010246
Top of Stack: (sp=0x0723f894)
0x0723f894: 6d0d7b09 0727ff6c 02dd5a08 02dd5ac4
0x0723f8a4: 6d0c7ea3 02dd5a08 2ab51d70 2b3a44d0
0x0723f8b4: 20aeb258 00000000 0723f8a8 0723fde4
0x0723f8c4: 6d0f3240 00000000 0723f900 0434899c
0x0723f8d4: 02dd5ac4 0723f910 00000001 20aeb258
0x0723f8e4: 0723f8dc 00000000 0723f910 2b3a5430
0x0723f8f4: 00000000 2b3a44d0 0723f910 0723f930
0x0723f904: 04342923 00000000 04346449 20aeb258
Instructions: (pc=0x7c9110f3)
0x7c9110e3: 24 00 00 00 00 90 90 90 90 90 8b 54 24 04 33 c0
0x7c9110f3: ff 4a 08 75 26 89 42 0c f0 ff 4a 04 7d 03 c2 04
Stack: [0x07140000,0x07240000), sp=0x0723f894, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x10f3]
j sun.awt.windows.WComponentPeer._dispose()V+0
j sun.awt.windows.WComponentPeer.disposeImpl()V+23
j sun.awt.windows.WObjectPeer.dispose()V+42
j java.awt.Component.removeNotify()V+211
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Frame.removeNotify()V+51
j java.awt.Window$1DisposeAction.run()V+105
j java.awt.Window.doDispose()V+16
j java.awt.Window.dispose()V+1
j sun.awt.AppContext$4.run()V+16
J java.awt.event.InvocationEvent.dispatch()V
J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
J java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z
J java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
V [jvm.dll+0x818e8]
V [jvm.dll+0xd4989]
V [jvm.dll+0x817b9]
V [jvm.dll+0x81516]
V [jvm.dll+0x9c1d6]
V [jvm.dll+0xfeeab]
V [jvm.dll+0xfee79]
C [msvcrt.dll+0x2a3b0]
C [kernel32.dll+0xb50b]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WComponentPeer._dispose()V+0
j sun.awt.windows.WComponentPeer.disposeImpl()V+23
j sun.awt.windows.WObjectPeer.dispose()V+42
j java.awt.Component.removeNotify()V+211
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Container.removeNotify()V+38
j java.awt.Frame.removeNotify()V+51
j java.awt.Window$1DisposeAction.run()V+105
j java.awt.Window.doDispose()V+16
j java.awt.Window.dispose()V+1
j sun.awt.AppContext$4.run()V+16
J java.awt.event.InvocationEvent.dispatch()V
J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
J java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z
J java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0428a708 JavaThread "Thread-17" [_thread_blocked, id=3088]
0x0430c3d8 JavaThread "TimerQueue" daemon [_thread_blocked, id=2196]
0x07312d40 JavaThread "Thread-16" [_thread_blocked, id=236]
=>0x02dd5a08 JavaThread "AWT-EventQueue-3" [_thread_in_native, id=3772]
0x04229bd8 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3456]
0x04221440 JavaThread "AWT-Shutdown" [_thread_blocked, id=1664]
0x0430b290 JavaThread "TimerQueue" daemon [_thread_blocked, id=3372]
0x073f5cd0 JavaThread "TimerQueue" daemon [_thread_blocked, id=3964]
0x042253e8 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2312]
0x04221870 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2732]
0x04220420 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2720]
0x02e530c8 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3336]
0x02d96ce8 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2276]
0x02df6be8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2028]
0x02dbfd60 JavaThread "Finalizer" daemon [_thread_blocked, id=2284]
0x02dbfaa0 JavaThread "Reference Handler" daemon [_thread_blocked, id=2320]
0x02df4a78 JavaThread "main" [_thread_in_native, id=2988]
Other Threads:
0x02e13418 VMThread [id=2316]
0x02e03e58 WatcherThread [id=1916]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 576K, used 168K [0x20ad0000, 0x20b70000, 0x21230000)
eden space 512K, 24% used [0x20ad0000, 0x20aefd40, 0x20b50000)
from space 64K, 64% used [0x20b60000, 0x20b6a598, 0x20b70000)
to space 64K, 0% used [0x20b50000, 0x20b50000, 0x20b60000)
tenured generation total 1408K, used 1278K [0x21230000, 0x21390000, 0x26ad0000)
the space 1408K, 90% used [0x21230000, 0x2136faa0, 0x2136fc00, 0x21390000)
compacting perm gen total 8192K, used 1917K [0x26ad0000, 0x272d0000, 0x2aad0000)
the space 8192K, 23% used [0x26ad0000, 0x26caf540, 0x26caf600, 0x272d0000)
ro space 8192K, 62% used [0x2aad0000, 0x2afd8018, 0x2afd8200, 0x2b2d0000)
rw space 12288K, 46% used [0x2b2d0000, 0x2b85c620, 0x2b85c800, 0x2bed0000)
Dynamic libraries:
0x00400000 - 0x00419000 C:\Archivos de programa\Internet Explorer\iexplore.exe
0x7c910000 - 0x7c9c6000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c901000 C:\WINDOWS\system32\kernel32.dll
0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll
0x77d10000 - 0x77da0000 C:\WINDOWS\system32\USER32.dll
0x77ef0000 - 0x77f36000 C:\WINDOWS\system32\GDI32.dll
0x77f40000 - 0x77fb6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77da0000 - 0x77e4c000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e50000 - 0x77ee1000 C:\WINDOWS\system32\RPCRT4.dll
0x77730000 - 0x7789c000 C:\WINDOWS\system32\SHDOCVW.dll
0x77a50000 - 0x77ae5000 C:\WINDOWS\system32\CRYPT32.dll
0x77af0000 - 0x77b02000 C:\WINDOWS\system32\MSASN1.dll
0x76890000 - 0x76914000 C:\WINDOWS\system32\CRYPTUI.dll
0x76bf0000 - 0x76c1e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c50000 - 0x76c78000 C:\WINDOWS\system32\IMAGEHLP.dll
0x770f0000 - 0x7717c000 C:\WINDOWS\system32\OLEAUT32.dll
0x774b0000 - 0x775ed000 C:\WINDOWS\system32\ole32.dll
0x597f0000 - 0x59844000 C:\WINDOWS\system32\NETAPI32.dll
0x77180000 - 0x77227000 C:\WINDOWS\system32\WININET.dll
0x76f20000 - 0x76f4d000 C:\WINDOWS\system32\WLDAP32.dll
0x77bd0000 - 0x77bd8000 C:\WINDOWS\system32\VERSION.dll
0x773a0000 - 0x774a2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7c9d0000 - 0x7d1ee000 C:\WINDOWS\system32\SHELL32.dll
0x58c30000 - 0x58cc7000 C:\WINDOWS\system32\comctl32.dll
0x5b150000 - 0x5b188000 C:\WINDOWS\system32\uxtheme.dll
0x75f30000 - 0x7602c000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20013000 C:\WINDOWS\system32\browselc.dll
0x77b10000 - 0x77b32000 C:\WINDOWS\system32\appHelp.dll
0x76f90000 - 0x7700f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77010000 - 0x770e0000 C:\WINDOWS\system32\COMRes.dll
0x41000000 - 0x41014000 C:\ARCHIV~1\Google\GOOGLE~1\GOOGLE~3.DLL
0x60000000 - 0x6001e000 C:\ARCHIV~1\Google\GOOGLE~1\GoogleDesktopAPI2.dll
0x62000000 - 0x62034000 C:\ARCHIV~1\Google\GOOGLE~1\GoogleDesktopResources_es.dll
0x77230000 - 0x772ce000 C:\WINDOWS\system32\urlmon.dll
0x77fc0000 - 0x77fd1000 C:\WINDOWS\system32\Secur32.dll
0x779f0000 - 0x77a45000 C:\WINDOWS\System32\cscui.dll
0x765b0000 - 0x765cd000 C:\WINDOWS\System32\CSCDLL.dll
0x778f0000 - 0x779e7000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x1000e000 C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x01060000 - 0x01070000 C:\ARCHIV~1\FlashGet\jccatch.dll
0x76980000 - 0x76a31000 C:\WINDOWS\system32\SXS.DLL
0x011b0000 - 0x0123c000 C:\WINDOWS\system32\shdoclc.dll
0x01240000 - 0x01516000 C:\WINDOWS\system32\xpsp2res.dll
0x75dd0000 - 0x75e61000 C:\WINDOWS\system32\mlang.dll
0x71a50000 - 0x71a5a000 C:\WINDOWS\system32\wsock32.dll
0x71a30000 - 0x71a47000 C:\WINDOWS\system32\WS2_32.dll
0x71a20000 - 0x71a28000 C:\WINDOWS\system32\WS2HELP.dll
0x43000000 - 0x43005000 C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopNetwork1.dll
0x44000000 - 0x4401a000 C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopNetwork2.dll
0x719d0000 - 0x71a10000 C:\WINDOWS\system32\mswsock.dll
0x66740000 - 0x66799000 C:\WINDOWS\system32\hnetcfg.dll
0x76ea0000 - 0x76edc000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e50000 - 0x76e62000 C:\WINDOWS\system32\rasman.dll
0x76e70000 - 0x76e9f000 C:\WINDOWS\system32\TAPI32.dll
0x76e40000 - 0x76e4e000 C:\WINDOWS\system32\rtutils.dll
0x76b00000 - 0x76b2e000 C:\WINDOWS\system32\WINMM.dll
0x7d1f0000 - 0x7d4a2000 C:\WINDOWS\system32\msi.dll
0x76630000 - 0x766e4000 C:\WINDOWS\system32\USERENV.dll
0x71a10000 - 0x71a18000 C:\WINDOWS\System32\wshtcpip.dll
0x77c40000 - 0x77c63000 C:\WINDOWS\system32\msv1_0.dll
0x76d20000 - 0x76d39000 C:\WINDOWS\system32\iphlpapi.dll
0x72250000 - 0x72255000 C:\WINDOWS\system32\sensapi.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x7d4b0000 - 0x7d793000 C:\WINDOWS\System32\mshtml.dll
0x74650000 - 0x74677000 C:\WINDOWS\System32\msls31.dll
0x74680000 - 0x746aa000 C:\WINDOWS\System32\msimtf.dll
0x746b0000 - 0x746fb000 C:\WINDOWS\System32\MSCTF.dll
0x76340000 - 0x7635d000 C:\WINDOWS\system32\IMM32.DLL
0x325c0000 - 0x325d2000 C:\Archivos de programa\Microsoft Office\OFFICE11\msohev.dll
0x75c00000 - 0x75c6e000 C:\WINDOWS\System32\jscript.dll
0x67310000 - 0x6734f000 C:\WINDOWS\System32\iepeers.dll
0x72f80000 - 0x72fa6000 C:\WINDOWS\System32\WINSPOOL.DRV
0x45000000 - 0x4500c000 C:\Archivos de programa\Google\Google Desktop Search\gzlib.dll
0x75d50000 - 0x75dc1000 C:\WINDOWS\System32\mshtmled.dll
0x71aa0000 - 0x71ab2000 C:\WINDOWS\system32\MPR.dll
0x75f10000 - 0x75f17000 C:\WINDOWS\System32\drprov.dll
0x71bb0000 - 0x71bbe000 C:\WINDOWS\System32\ntlanman.dll
0x71c70000 - 0x71c87000 C:\WINDOWS\System32\NETUI0.dll
0x71c30000 - 0x71c70000 C:\WINDOWS\System32\NETUI1.dll
0x71c20000 - 0x71c27000 C:\WINDOWS\System32\NETRAP.dll
0x71b90000 - 0x71ba3000 C:\WINDOWS\System32\SAMLIB.dll
0x75f20000 - 0x75f29000 C:\WINDOWS\System32\davclnt.dll
0x72ca0000 - 0x72ca9000 C:\WINDOWS\system32\wdmaud.drv
0x77ba0000 - 0x77ba7000 C:\WINDOWS\system32\midimap.dll
0x76ee0000 - 0x76f07000 C:\WINDOWS\system32\DNSAPI.dll
0x76f80000 - 0x76f86000 C:\WINDOWS\system32\rasadhlp.dll
0x6c2c0000 - 0x6c2f5000 C:\WINDOWS\System32\dxtrans.dll
0x76ae0000 - 0x76af1000 C:\WINDOWS\System32\ATL.DLL
0x6d940000 - 0x6d94a000 C:\WINDOWS\System32\ddrawex.dll
0x736e0000 - 0x73729000 C:\WINDOWS\System32\DDRAW.dll
0x73b40000 - 0x73b46000 C:\WINDOWS\System32\DCIMAN32.dll
0x6c300000 - 0x6c35a000 C:\WINDOWS\System32\dxtmsft.dll
0x6d590000 - 0x6d5a1000 C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
0x5f1f0000 - 0x5f207000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6d400000 - 0x6d417000 C:\Archivos de programa\Java\jre1.5.0_02\bin\jpiexp32.dll
0x76f70000 - 0x76f78000 C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d468000 C:\Archivos de programa\Java\jre1.5.0_02\bin\jpishare.dll
0x6d640000 - 0x6d7c5000 C:\ARCHIV~1\Java\JRE15~1.0_0\bin\client\jvm.dll
0x6d280000 - 0x6d288000 C:\ARCHIV~1\Java\JRE15~1.0_0\bin\hpi.dll
0x76bb0000 - 0x76bbb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d610000 - 0x6d61c000 C:\ARCHIV~1\Java\JRE15~1.0_0\bin\verify.dll
0x6d300000 - 0x6d31d000 C:\ARCHIV~1\Java\JRE15~1.0_0\bin\java.dll
0x6d630000 - 0x6d63f000 C:\ARCHIV~1\Java\JRE15~1.0_0\bin\zip.dll
0x6d000000 - 0x6d166000 C:\Archivos de programa\Java\jre1.5.0_02\bin\awt.dll
0x738c0000 - 0x73990000 C:\WINDOWS\system32\D3DIM700.DLL
0x6d240000 - 0x6d27d000 C:\Archivos de programa\Java\jre1.5.0_02\bin\fontmanager.dll
0x6d1f0000 - 0x6d203000 C:\Archivos de programa\Java\jre1.5.0_02\bin\deploy.dll
0x6d5d0000 - 0x6d5ed000 C:\Archivos de programa\Java\jre1.5.0_02\bin\RegUtils.dll
0x6d3e0000 - 0x6d3f4000 C:\Archivos de programa\Java\jre1.5.0_02\bin\jpicom32.dll
0x6d4c0000 - 0x6d4d3000 C:\Archivos de programa\Java\jre1.5.0_02\bin\net.dll
0x6e9c0000 - 0x6e9cc000 C:\WINDOWS\system32\corpol.dll
0x73250000 - 0x73255000 C:\WINDOWS\system32\SOFTPUB.DLL
VM Arguments:
jvm_args: -Xbootclasspath/a:C:\ARCHIV~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\ARCHIV~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_02 -Djavaplugin.nodotversion=150_02 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\ARCHIV~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\ARCHIV~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\ARCHIV~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\ARCHIV~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_02 -Djavaplugin.nodotversion=150_02 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\ARCHIV~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>
Environment Variables:
PATH=C:\ARCHIV~1\Java\JRE15~1.0_0\bin;C:\Archivos de programa\Internet Explorer;;c:\oracle\ora92\bin;C:\Archivos de programa\Oracle\jre\1.3.1\bin;C:\Archivos de programa\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Archivos de programa\Symantec\pcAnywhere\;.
USERNAME=avazquez
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht
Memory: 4k page, physical 523760k(223540k free), swap 1279236k(963540k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_02-b09) for windows-x86, built on Mar 4 2005 01:53:53 by "java_re" with MS VC++ 6.0 -
Explorer crash on windows 8.1
windows explorerkeeps crashing. I have set debug options to produce a dump as followed:
Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,44,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpType"=dword:00000002
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe]
"GlobalFlag"=dword:02000100
"PageHeapFlags"=dword:00000003
Now I want to analyze this dump.
Can I please send you the dump file to listmethis
dump, to see what component has a problem?Hi,
Let's first try shellex to disable non-Microsoft related extensions of Windows Explorer to check the issue:
1. Download ShellExView v1.41 from the following link
http://www.nirsoft.net/utils/shexview.zip
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.
2. Extract "shexview.zip" file and open shexview.exe. It will scan the registry for all the shell extensions.
3. Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard.
4. Click the "Disable Selected Items" on the toolbar and click Yes.
5. Restart your computer and check if the issue is resolved.
If the issue persists, then test the issue in Clean Boot and Safe Mode, and let me know the results.
If we still fail to fix this issue, please help to upload the crash dump file here for further research.
Please upload them to a file sharing service like Skydrive or "Rapidshare" and put a link to them in your reply.
Also, you can try to analyze dump by yourself if you would like to:
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Keep post.
Kate Li
TechNet Community Support -
Where do i find microsoft explorer 7 for mac book pro?
where can i download microsoft explorer 7 for Mac Book Pro 15'', (Intel)?
Internet Explorer (which I assume you are refering to) is no longer available for Mac, and won't work on recent Mac OS.
Latest version was Internet Explorerr 5 and was a PowerPC application, and therefore required Rosetta to work.
I'm afriad virtualisation or some sort of WinAPI translator is your only way. You can also always dual-boot your Mac with Windows via Boot camp. -
Compatibity of Explorer 11 and Windows Vista?
any problems with Vista and Explorer 11?
kevj wrote: IE 11 only runs on Windows 8 or higher, according to Microsoft...:
http://windows.microsoft.com/en-us/internet-explorer/ie-system-requirements#ie=ie-11 ...The dropdown next to "Internet Explorer 11" lists earlier IE versions, including "Internet Explorer 11 for Windows 7". Almost missed it myself. If I'm reading the info correctly, IE9 is the latest that runs on Vista. -
I have just tried to created the ISO of the operating system I am using for last 5 years, Windows 7 Ultimate. I remembered that on Microsoft website are quick links dedicated exactly for that purpose. However, when page loaded I've seen this:
The Page or File You Requested Could Not Be Provided
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
HTTP Error 404 - File or directory not found.
If you purchased your Microsoft Windows software from another source, but have the software key provided by Microsoft, you can download the Windows operating
system from the following website:
Windows Downloads
When I have clicked on the download link it took me to the webpage which seemed everything going for it. 3-step guide, including the product code and language. Brilliant! I thought, until after filling all the details I have clicked on 'Next-Verify
Product Key' than I faced a message:
Validating your product key. This may take several minutes. Do not refresh the page or select back, doing so will cancel
the request.
When finished, a message pop up: that the language provided is not compatible with the product key - try different language. Interesting, I am using this product last five years but is not compatible with English? I must have been a fairy then
to be able to make it work for all these years. Then it got better.
I have tried it again with a different message in the end:
System Error
We encountered a problem with the product key you provided. Please visit the Microsoft Support Contact Us page
for assistance. Refer to Message Code 715-123130.
So I have contacted Microsoft. Contacting Microsoft is an experience itself and half.
Being Microsoft certified, I used the link provided for IT Pros. I click the link provided and the page started loading..... and still loading now....
So I have decided to call the customer support as you would normally do with any other organisation. To actually get to the phone number, illogically placed, took me a few loops around MS website. Once called, I got to speak to very efficient lady on reception
who kindly switched me to the Technical Support. That's going well, I thought.
Once the connection has been made, I felt that MS technical support is based in submarine 3 miles under water in Japanese sea. All I could hear was the very familiar sound of water of modern Voice over IP connection dated back in 2003 and a male voice (but
by the sound of it it might have been a whale) asking me my name. Unsurprisingly, the connection was interrupted several times when I tried to describe my issue I am having, and eventually I was disconnected.
Still not put off, I made another attempt to contact MS customer service. This time I have been talking to a woman, seemed a little bit closer, maybe Bristol waters? Still in the submarine but not so deep. Also here I was asked my name AND surname; then
I have described my intentions and the difficulty I am having in succeeding it. The woman on the phone didn't get at all what I was saying. I had to literally spat out word by word what the problem is. (Luckily, I have many years of experience supporting IT
users over 60 years of age so it didn't take so long to explain it to her.) My thought just was, oh my God, how can she help if she didn't even understand the issue. Then the phone went completely dead for 10 mins. When it came back to life, I could hear clear
sound of fishing boat passing by until a voice, I assume the same woman, apologised for the delay. And now - the best is coming:
1) I was informed that the website is being tested, under construction and that doesn't work properly.
Comment: How can Microsoft, one of
leading organisation in technology, do testing of website 'live'? Quite clearly, that is BS.
2) I was advised to obtain the ISO image from 3rd Party website!!!! On question if she can give me the link to any 3rd party website the answer was NO.
Comment: Seriously, so here we are in 21st Century, dealing with almost the GOD in IT and the recommended solution is - to obtain help for the God's product from UNKNOWN 3rd Party. Brilliant! If this is the case, where Microsoft is exactly heading to???
3) She cannot tell me when the issue of non-working website will be sorted and I should go and buy the copy of Windows; than I will be able to do the ISO.
Comment: Well, that's what I call a professional advise from Microsoft representative. The fact that I do have the physical copy was totally ignored, the fact that I have been running the system for several years have been totally ignored the whole point
of this exercise (to cut down the time making ISO using Microsoft website) was totally ignored.
When I started asking questions to clarify what has been said I have been continuously interrupted.
To my question whether MS customer service representative have been trained to interrupt customers I have been told that I am talking over her. I asked her name, which she told me but I didn't catch and therefore I have asked if she could spell it. On that
point she hung up.
Well done Microsoft! And now I want to know just one reason why I should buy your products when the support, in case of problems, is not existent.
Does anyone know where I can get a decent customer service that can resolve my issue better than smudge it ?
Thank you.
Lenka Novakova
Microsoft Certified IT Professional Enterprise Administrator
Microsoft Certified Solutions AssociateJust having the same issue there, which is real not fun, I have not tried to contact them, but looking at your experience I am not sure if I should.
My key comes from the back of a laptop o so I guess that would be a W7
OEM, and that could explain why you can't download a ISO from their website, would that also your case ?
Also could it be because we are attempting to get the ISO after the product became EOL ?
http://windows.microsoft.com/en-us/windows/lifecycle
Maybe I will give a go with the customer care people and maybe I will get a right answer ;)
Will keep you posted
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