Microsoft Office Small Busines

We have Microsoft Small Business 2007 on our home computer. We have the original product key package but not a disc. Can we load this onto a new laptop we bought or do we need to purchase another version of Office?

Just install it like you normally do. When it asks you for your product key, do it, always the first time you launch the software it will ask you if you want to activate the software. If you choose not to, you are limited by the amount of times you can run the software before activation. I dont know the exact amount of program launches allowed.
*******DISCLAIMER********
I am not an employee of BBY in any shape or form. All information presented in my replies or postings is my own opinion. It is up to you , the end user to determine the ultimate validity of any information presented on these forums.

Similar Messages

CS4 issues with Microsoft Office Small Business 2007? Other apps?

I recently purchased the CS4 upgrade and a new laptop. Last night after nearly 7 hours I finally got it all installed and working correctly. I had the versioncue.dll error which caused most of my pain. Anyway... I've been lurking on the forums since CS3 launched but passed on it due to all the issues I had read about it's installer, finally I felt I needed to take the plunge and upgraded my software (from MX2004 suite). My question is this.
Currently I have a very clean laptop with only:
Kaspersky 2009 and CS4 installed.
I'm looking to install Microsoft Office Small Business 2007 but I have a concern with the Small Business Manager SQL Server. From other post I've seen that the sql servers have conflicted with adobe applications, has anyone had any issues with this or should I be able to install it now without issue. I'm trying to pre-emptivly make sure I don't screw something up and have to install everything again from scratch.
My end goal would be to have: Kaspersky security suite 2009, CS4, MS office Small Business 2007, Paragon back up application. At that point I want to create a restore and if anything happened I'd have the bulk set up easily again.
Does anyone have any other no no's about what does and does not play well with CS4?
My Setup:
Gateway FX 7805u laptop
dual core centreno 2 2.26
4 gigs DDR3
Geforce 9800m gts 1 gb
320 gb 7200 harddrive - not sure on make
Vista 64
All drivers up to date except the new Nvidia drivers as they are still beta
Thank you in advance.

I should also have mentioned (ask) about the fact that when I first installed I had gotten all the way past the initial installer and to the updates so the suite had already been activated/registered.
After getting the versioncue.dll error it has you remove the suite and many folders pertaining to it. So after I did all that and reinstalled it automatically put my info back in for me (obviously one of the folders it doesn't have you move) and I don't recall it re-registering it again. I'm assuming I am fine with my activations and it only counted it once as it was the same machine with an uninstall/reinstall? Everything seems to be working ok, i'm just curious as to what it actually did? Did it take another activation or no? I'm planning on installing to my desktop as well as soon as I get the board/proc replaced, so i'm just looking down the road for potential issues.
Thanks again.

How do I remove the pre-installed Microsoft Office software from my T61 running XP-Pro?

I've reviewed the Lenovo support item on uninstall instructions but it does not say how to get the software off of my hard drive. Here's the Lenovo item.
To properly uninstall Microsoft Office 2007 Trial from the Lenovo preload, the following applications must be removed.
2007 Microsoft Office System
Activation Assistant for the 2007 Microsoft Office Suites
Business Contact Manager for Outlook 2007
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Small Business Connectivity Components
MS SQL Server 2005
MS SQL Server Native Client
MS SQL Server Setup Support Files
MS SQL Server VSS Writer
Uninstalling the Microsoft Office 2007 Office System will not remove all the components.
Uninstalling Business Contact Manager for Outlook will also uninstall MS SQL Server Components. During the uninstall routine, it will ask to delete the mail data file that contains the Business Contact Manager. Clicking OK, will remove the BCM, but not the SQL server apps, as the uninstall states.
From this point uninstall:
Activation Assistant,
MS Office 2003 Web Components
MS Office 2007 Primary Interop Assemblies,
MS Office Small Business Connectivity Components.
Then remove the MS SQL Server Components of server native client, server setup support files, and VSS writer.
Then remove the Activation Assistant shortcut from the desktop.
The first 3 apps listed are not installed because I have not run the activation assistant for the Office trial that came with the T61. Add/Remove programs has only these pre-installed apps:
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Small Business Connectivity Components
MS SQL Server 2005
MS SQL Server Native Client
MS SQL Server Setup Support Files
MS SQL Server VSS Writer
Is the activation assistant one of them? I want to inactivate it because it is occasionally triggered somehow. Besides unintalling those preinstalled apps, I want to take all of the Office components off of my hard disk.
Add/Remove also has these apps but I'm thinking they are not part of Office -- please correct me if I'm wrong
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Web Publishing Wizard 1.52
FYI, I am using Lotus Suite and OpenOffice.
How do I tidy this up without creating more trouble? Thanks in advance for suggestions.

lunagirl wrote:
The first 3 apps listed are not installed because I have not run the activation assistant for the Office trial that came with the T61. Add/Remove programs has only these pre-installed apps:
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Small Business Connectivity Components
MS SQL Server 2005
MS SQL Server Native Client
MS SQL Server Setup Support Files
MS SQL Server VSS Writer
Is the activation assistant one of them?
No, AFAIK should be listed as Microsoft Office Suite Activation Assistant
Rgds,
Ahti

OEM microsoft office

I ordered a Toshiba laptop with Microsoft Office Small Business 2007, but the idiots at Toshiba did not install it. It has been a total nightmare trying to work this out becuase Toshiba says it is a Microsoft issue and Microsft says it is a Toshiba issue. The product key I have from Toshiba is for an OEM version.
How do I get the software to install it on the machine? I can't download it from Microsoft without being charged. The OEM product Key won't work with a non-OEM product.
The biggest issue I have is that Toshiba's customer service refuses to just send me the software. Anyone have any suggestions?

Call them back and tell them if they don't supply what you ordered you are going to return the product for a full refund including all shipping costs. If they still balk contact your credit card company and have them start a dispute of the charges for not receiving what you paid for. Due to the terms of service agreement for this forum I am unable to go into details of what your other recourses are, but I'm sure you are intelligent enough to read between the lines and figure it out.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Office Small Business 2007 with BEx

Hi
The issue raised here was the BEx Analyzer gives an error message critical program error occured while trying to open reports. following are the components associated with this.
Version SAP GUI 7.10
patch level 7
Windows XP professional
Microsoft Office small business 2007
Visual J sharp
J2SDK 1.4
.Net 1.1 and patch
.Net 2.0
Interop assemblies for 2007
For office 2003 the installation complete with a success. I want to know is there a patch for office small business 2007.
urgent response please!
Thanking you.
Edited by: Lasitha Widyaratne on Aug 22, 2008 5:12 PM

You have not understood that I told you
Yes you are patch your SAP GUI itself, but you not patch your BW BI addons to this GUI , try to download patchs -->
https://service.sap.com/swdc -->
download --> support packages and patches -->Entry by Application Group --> SAP Frontend Components -->
BI ADDON FOR SAP GUI -->
BI 7.0 ADDON FOR SAP GUI 7.10
BW 3.5 ADDON FOR SAP GUI 7.10
Also the GUI last patch are 9 not 7, -->
ftp://ftp.sap.com/pub/sapgui/win/710/patches/
You not answer you try to start BEX 3.5 or 7.0 ??
The traces for 7.0 -->
C:\Documents and Settings\YOURUSER\Local Settings\Temp\BW\Analyzer\Traces
P.S. in any case i'm stop answering on this tread untill you have "13 unresolved" questions and no 1 point for users who trys to help you.....
Regards.

Microsoft Office 365 Small business Premium en us

This was not a free trial, I paid the fee which was asked of me, in return I should have got a reliable program to do my work, why do I have to spend hours trying to get it to work. I downloaded and installed the above program. When I was in
word I could not get it to print, I kept getting errors like it stopped responding, so I uninstalled and put in my old Office program as I needed to do printing, I need reliable software to do my work, what went wrong with it, why is it not compatible with
the system which is Windows 7, what is happening to internet explorer, it seems to be getting slower and slower whereas Google chrome is a hundred times faster which is what I have to do to get things done, is Microsoft trying to tell me something, my
laptop is only a year old. What is the difference between 32 bit and 64 bit, would have been better to install it in 32 bit?

Hi,
In most cases, install the 32-bit version of Microsoft Office. We recommend the 32-bit version of Office, because it helps prevent compatibility issues with most other applications, especially third-party add-ins. More
information about difference between 32 bit and 64 bit, please refer to
http://office.microsoft.com/en-in/support/choose-the-32-bit-or-64-bit-version-of-office-HA102840825.aspx .
The issue that you were facing seemed to be Word stopped responding when attempting to print. This kind of issue is always caused by some add-ins or the improper print driver. We can disable plugins temporarily and try to update or change the printer driver
to see if it helps.
A similar issue is addressed here, you can follow Max’s advice to see if this helps:
http://social.technet.microsoft.com/Forums/en-US/3f846804-ee08-41d5-9a5b-8803f2d1fe1c/microsoft-word-2007-stops-responding-when-i-try-to-print-something?forum=word
Issues like Internet Explorer gets slower, it may be affected by many reasons apart from Office, we may get more specific assistance from IE forum:
http://social.technet.microsoft.com/Forums/ie/en-US/home?forum=ieitprocurrentver
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support

I am trying to install an update of Microsoft office and I get a message that says. This application must be closed ETC..... I am running Parralell and I think it is there. The two programs are "Microsoft Database Daemon" "SyncServicesAgent"....

I am trying to install an update of Microsoft office and I get a message that says. This application must be closed ETC..... I am running Parralell and I think it is there. The two programs are "Microsoft Database Daemon" "SyncServicesAgent". How do I close these programs?

If the Office updates have to be run through Win in Parallels, there's not really a section here that covers that , because Neither Office or Parallels are Apple products. There is only a small chance that you'll find someone with BOTH your conditions who just happend to look into a forum on older iMacs.
Parallels has a forum here:
http://forum.parallels.com/forum.php
I think you'll get a faster response there.

If i download any file which is prepare on microsoft office 2007 . The file have been download without extension of the prog. Means if files name is "1,docx" when i download from firefox it download in that form "1". after download i have to rename and gi

If i download any file which is prepare on microsoft office 2007 . The file have been download without extension of the prog. Means if files name is "1,docx" when i download from firefox it download in that form "1". after download i have to rename and give the extension name is plz tell me the way that office files are compatible with it.
== This happened ==
Every time Firefox opened
== when i download the office files

In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Can't move "completed" items into folders using Outlook 2013 on a Microsoft Office 365 Home Premium Account using a work Exchange 2010 address

I've been in touch with several Microsoft support teams about this issue, and the latest move was to shove me off onto Pro support, but since I'm using a personal Office account, I'm hoping that through the community I can find a way to resolve this issue without
escalating through our IT department. I do not think this is an Exchange issues because I have previously used this product and method without resulting in this error on a Windows 7 32-bit AMD computer and a Windows 8 and 8.1 Professional 64-bit Intel computer.
Here's my current specs:
Windows 7 Professional 64-bit, service pack 1
AMD A6-5400 3.6 GHz
8GB RAM
Microsoft Office 365 Home Premium
Office updates automatically, version 15.0.4551.1512
About Outlook shows "Microsoft Outlook 2013 (15.0.4551.1511) MSA (15.0.4551.1508) 32-bit/Part of Microsoft Office 365 Home Premium"
Here's how to reproduce the issue:
1) Open View Settings
2) Select "Other Settings..."
3) Disable "Use compact layout in widths smaller than XX characters" and enable "Always use single-line layout"
4) Select "Columns..."
5) Under "All Mail fields" add "In folder"
6) Select any email
7) Context-menu -> Find Related -> Emails in this Conversation
8) Select "more"
9) Sort by folder
10) Select all messages from Inbox.
11) Use Outlook's preset "Done" function and select a destination folder
12) Watch Outlook fail to run "Done" and reset your UI without producing an error.
The first attempt to resolve this issue was to set up a new Outlook profile. This seemed to exacerbate the problem and resulted in Outlook providing an "Unknown error" before resetting the UI.
The second attempt to resolve this issue was to run "outlook.exe /resetnavpane". However, the nav pane does not appear immediately relevant to this issue.
The following similar steps also result in a crash, this time with an error:
11) Flag all select message as Complete.
12) Move all messages from Inbox to a destination folder.
This change in procedure results in the error "Cannot move the items. Some items cannot be moved. They were either already moved or deleted, or access was denied."
Help me, Microsoft Community. You're my only hope.

Import the calendar and contacts in Outlook.com. For contacts, export from Outlook as csv and import into Outlook by choosing the Other option (https://people.live.com/import/other?biciid=ImportCatalog)
You'll need to save the calendar as an ics file to import it. Select the calendar folder, the File, Save as an save as an ics.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Should I have installed Microsoft Office 2010 Filter Pack 64 bit with Ex 2013 SP1?

I have installed Exchange 2013 SP1 on a 2012R2 server, and all went well (I am at early stages of migration).
Following the pre-reqs listed here: https://technet.microsoft.com/en-us/library/bb691354%28v=exchg.150%29.aspx#WS2012
I installed Microsoft Unified Communications Managed API 4.0, Core Runtime 64-bit only.
Since then I have seen other articles suggesting that I install:
Microsoft Office 2010 Filter Pack 64 bit
Microsoft Office 2010 Filter Pack SP1 64 bit
Given I didn't notice any errors in the install, do I need to install those filter packs or is that outdated advice?
regards
Roga

Thanks for taking the time to post Ed
I did a bit more research and it appears that there is more than one view on this.
E.G. this blog
Why Exchange 2013 doesn’t need the Microsoft Office Filter Pack says:
"Exchange 2013 swaps MSSearch for the Search Foundation, a component shared with SharePoint 2013. The Search Foundation has no need of the Office Filter Pack because it includes its own filters. Unfortunately, until SP1 came along,
the Exchange 2013 Setup program overlooked this fact and stated that the Office Filter Pack was a prerequisite. Setup would install if the Office Filter Pack was missing, but who’s going to ignore a warning issued by Setup. In any case, that warning seems
to have finally been suppressed."
This blog
Planning and migrating a small organization from Exchange 2007 to 2013 (Part 10) has:
"After choosing the relevant setting needed to begin installation, the Exchange 2013 setup program will now perform readiness checks. Assuming these complete successfully, we'll expect to see just one warning.
This warning relates to the lack of the Office 2010 Filter Packs, which are not required for installation, and are only required to create Transport Rules for OneNote or Publisher files"
And this one
Exchange Server 2013 FAQ: Is the Office Filter Pack Required?
"The Exchange 2013 pre-requisites page on
TechNet, at the time of this writing, does include the Office Filter Packs as a step in the preparation of a server for Exchange 2013. What it doesn’t make clear is that they are not required.
The new Exchange Search already has support for indexing/searching Office file types, as well as a series of other file types including some third party formats such as PDF. You can see a full list
here.
So should you install the Office Filter Pack? If you want to stop seeing that warning message, then yes. If you want to take the approach of only installing required software on your servers, then no. Consider also that installing it means potentially having
to update it later on if there is a bug fix or a security issue."
The final para above is the approach that I have now taken, but if someone can give me a good reason to install office 2010 filter packs on Ex 2013 sp1 I'll revise my view
regards
roga

Design flaw in Microsoft Office 2004 - Anyone can get it for free!

Hello all.
This is going to sound a bit strange, but I've been in the pub today giving my new MacBook owning friend a lesson in the joys of Mac goodness. One of the best things was discovering that I could use Bluetooth to beam across some of my favourite freeware application from my PowerBook to his MacBook. All small stuff, usually in the 5 - 10 megabyte range. I sent him a solitaire game, some media viewers, all the usual non-Apple things that make a Mac even more useful to run. I know, nothing strange so far, but bear with me.
My friend volunteered the question of whether Bluetooth would time out during the transfer of large files. An experiment was needed. I was also curious to find out if larger applications would beam across and still work. After all, if a 5 megabyte freeware app works when copied from my applications folder to his, would a larger piece of commercialware work as well? I mean, it shouldn't right? As a recent Mac switcher myself (5 happy months) I thought it would be appropriate to try a Microsoft application. I bought my PowerBook second-hand and I inherited a copy of MS Office that I've never used (and never will).
So here is the curious thing. I used Stuffit to compress the entire Microsoft Office 2004 folder. Minus Entourage, which I had already deleted as being surplus to requirements, the SIT file weighed in at a whopping 250 megabytes. I was very impressed to find out that it transferred across in a little over half an hour. No timeout limitation for large file transfers, Macs rock. I was however, extremely disturbed to discover the that unzipped file played perfectly well on my friend's computer. To clarify, by just copying across the entire Microsoft Office 2004 folder he was now in possession of a free, activated, and 100% working copy of the program. Surely this can't be right? I know that piracy is a major issue, and for Microsoft to just allow people to copy across the entire application means that a single copy released on a fileshareing network would be usable by an unlimited number of people potentially.
I would like to stress that I absolutely do NOT endorse piracy in any way. This was just a drunken experiment to see what would happen, and I'm reporting it here so that Microsoft and Apple can close this loophole and make sure that future versions of the application can be protected. This application retails at £350 and a simple copy and paste of the entire folder means it is available free for the pirates out there. It is not fair that some people should get for free what others have to pay a premium rate for.
My friend has deleted the copied program from his computer as neither of us wish to indulge in illegal activity. This was just an accidental discovery made during a casual "what if?" experiment. We did a search on Google (we are still in the pub as I write) and I can't find any mention of this having been found before. I hope the forum admins can bring this to the attention of someone higher up as I'm sure that it will be of great interest. It is bad enough that some people crack open applications for use by the less scrupulous out there, but this application is able to be freely copied by all and sundry. It might as well have a big "steal me" sign posted on the boxes.
Um, I'm guessing that as it is a Microsoft application that it is their mistake right? Just another reason why I am no longer running a Windows computer if this is an example of their attention to detail. It is breathtaking that some people are paying a huge amount of money for a program that can just be copied and pasted between computers.

That is the way Microsoft Office 2004 works. It's a drag and drop install of the folder itself. (Although, it's usually done from the install CD, not someone else's computer.) Any missing support files (not entire applications like Entourage, though) will re-install themselves the first time an Office application is launched. This is how Microsoft designed it, so it would be simple to install and self-repairing. The registration information is saved, somewhere, inside that folder.
If you wanted to alert someone, you should probably tell someone at Microsoft.
-Doug

Pdf files open in microsoft office pictures and will not open

when trying to open a pdf file of pictures or an emailed document it goesinto microsoft office pictures...a blank screen appears with a small square in the center with the office picture logo and nothing opens

If you are on Windows, the easiest would be to run a repair install on Adobe Reader:
*Control Panel | Add/Remove Programs
*select Adobe Reader, then click on 'Change'
*click '>Next', select 'Repair', click '>Next'
This should repair your PDF file association.

Mac Office and Microsoft Office 2007

How do you open the Microsoft Office 2007 .docx in Office 2004 for Mac (Professional edition)?

Has anyone else had any similar problems?
Apparently the converter is really bad! MacFixit published this article on their own experiences:
OOXML Word 2007 converter (#3): Failure and mild success
Last week reported on the release of and misfortune with a newly released Mac OS X-compatible drag-and-drop OOXML converter (which can convert Word 2007 for Windows and Word 2008 for Mac OS X [when released]) documents to RTF (rich-text-format) documents, readable by Word 2004, Word v.X and other applications.
Our experience to the converter was poor, with a relatively simple Word 2007 document failing to convert at all with the error messages "There was an error opening the file. Conversion Failed."
Reader experience was somewhat mixed, with some reporting mild success but most sharing in our dismay.
Fails to convert at all One camp of users -- like our in-house trial -- is unable to convert files at all, receiving only error messages.
One user writes:
"Sadly for me, this doesn't seem to work at all on my computer. I get an error message every time I try to convert a file."
Converts some files Another group of users has success with some files but not others.
A reader writes:
"I tried it with a couple of different word .docx files and it worked on 3 out 8; not the best result, but then it's only a beta so perhaps it will get better in the future."
Success, or something like it Finally, some users had success converting files, though in nearly every case, there was some flaw apparent in the resultant file.
MacFixIt reader Neal Pann writes:
"I had recently received a docx file via email (in Mail) and saved that file to the desktop. After dragging and dropping the file on the converter, it quickly converted the file and everything looked exactly like the original with the exception that one of the graphics didn't convert. A 'block' taking up the same space of the graphic was there, just no graphic. I believe that is something that is noted in the notes that some graphics might not convert correctly."
MacFixIt reader Marcus adds:
"Install went smoothly on a MacBook Core Duo, 1G RAM, 10.4.9. Tested using a '.docx' document emailed from a 'Windows friend.' Document was very small and contained only one paragraph of less than 200 words. Worked whether double-clicking on document or dragging into OOXML window."
Alternatives Note that there are a number of alternatives to the official Microsoft Word 2007 converter that might provide better results for some documents. These include:
docXconverter
manual extraction
the built-in translators offered by NeoOffice

Teacher switching to Mac from PC--but worried about difficulty transferring Microsoft Office files?

Hey everyone,
I'm a high school English teacher, and recently my PC at home died after only two years. I'm really wanting to switch over to Apple products, but I'm not sure about the combination of machines to buy and I'm concerned about how easily my 3,000+ Microsoft Office-based files I use every day at work will be transferred to a Mac. I'd really appreciate any advice you may have about your experience using both types of machines!
Issue #1: The first thing I'm unsure about is what combination of machines to buy from Apple. I absolutely am getting an iPad, for the portability and because I love my Iphone but want a larger interface on which to use my educational apps. However, I'm really torn between getting a Mac Pro desktop or the much smaller, much more expensive, but much more portable Macbook Pro laptop. My husband is a gamer (he loves Starcraft!) and his only criteria for our new machine is that it will play his games. Both the Mac Pro and Macbook Pro have the capabilities to play the graphics-heavy game, but I don't know if I want to go back to a desktop computer after having the easy of a laptop at home for two years. Any profession swear one way or the other? Please give me your reasons for your preference! I'd love to hear.
Issue #2: The other thing I'm nervous about is transferring all of the 3,000+ files from my school PC to a Macbook or Mac so I can work on them at home and not have to haul the PC to and from school. I've transferred what I could to Google Drive, but I'm not keen on switch over to Drive completely because it doesn't give me the flexibility that working with Word does. I'd like to know how the transition from PC to Mac is when it comes to Word, PowerPoint, Publisher, and Excel files, since I'll be creating them on the PC at school and continuing work on the Macbook or Mac Pro at home. Is it difficult transition? Please let me know...again, I appreciate your responses.
Thanks very much,
Mrs. Tripp

I think you should purchase the MacBook Pro, because as you stated you are accustomed to using a laptop, or if you would like a desk-top consider the iMac over the Mac Pro (To much for your needs). Both computers can handle your requirements regarding the MS Office files you would need to purchase the Mac version of MS Office.
Starcraft will work on a Mac, another option you have with a Mac, it is possible to run Windows via BootCamp or a software solution like Parallels Desktop and VMWare.
This link will help you with the switch to Mac, http://www.apple.com/support/macbasics/
PS. Welcome to the club!

IMac Freezing & Microsoft Office for Mac

I took my 7 day old iMac back to the store I purchased from. After two days of solid testing, the techs there were unable to make my machine freeze or crash. This is after I experienced either a freeze or completely black screen/reboot every 2 to 5 minutes.
I brought the machine back to my office, fired it up and you guessed it...it froze. Here's the thing...the only software open was Microsoft's Entourage.
Yeah, I know...seems to go against all things good to have to load Microsoft products on a Mac, but my clients all use Office.
I uninstalled Entourage and so far so good...no crashing or freezing or black screens or anything.
I'm keeping a log of the software I have open for the next few days just in case the freezing happens again. That way, I'll know exactly what I have open at the time of the failure.
So I'm wondering if anyone else with a freezing iMac has Office 2004 loaded and could this perhaps be the culprit?

Hi Bee,
Thanks for the welcome. My original post about my iMac problems are over in the Freezing iMac thread. After talking with AppleCare, I decided to take my new machine back to the store I bought it. They are what I think called a boutique Mac store. Anyway, they have a 7 day return policy...get all your money back.
I was so frustrated with the freezing, crashing, black screens, I went in with the intent of returning it for a refund. This small neighborhood store has been averaging selling 3 iMacs a week for since these Alum ones were released. Mine is the only one they have heard of with these issues. They were mystified and were really curious about this problem.
Anyway, I uninstalled the trial software before installing my copy of Microsoft Office. So even though your suggestion is very thoughtful and helpful, it doesn't apply to my machine.
I'm going to continue to monitor and record what I'm doing, although if I have many more unproductive days due to this machine, I will simply have to return it. As I've posted before, I'm self-employed...no workey, no eatey.
I was just wondering since Office for Mac 2004 was written as universal and not specifically for Intel Macs, could they be the culprit...although it looks like the problem people are having is pretty wide and so most likely the software is not the problem. Just trying to grasp for an answer...

Microsoft Office Small Busines

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