Mobile number and telephone numbers not displying in lync contacts for other SIP domains.

Question

Hi everyone,
we recently migrated Lync 2010 to 2013, we have 2 SIP boc.bh and scys.gov.bh and local domain boc.local.
lync users for boc.bh not getting telephone numbers & mobile number on lync contact list, same happening for scys.gov.bh lync users they are not able to see any boc.bh lync user telephone number and mobile number on lync list.
but old with lync 2010 all users able to see all numbers in lync list.
recently we changed user UPN suffix for BOC.bh and scys.gov.bh to respective users.
there is no any error massage on lync servers.
manish yadav

Answer 1

Hi Manish!
On the Lync Server 2013 environment you can run the Lync PowerShell command: "Update-CsUserDatabase" after 5 minutes run the command: Update-CsAddressBook
Please after that run: "Invoke-CsManagementStoreReplication" wait for Lync replication with command: "Get-CsManagementStoreReplicationStatus" when Status for each server is appearing as True finally apply the following steps to test with
2 accounts:
Log off of the Lync client and delete the profile from:
%userprofile%\appdata\Local\Microsoft\Office\15.0\Lync
then execute the following command in the command prompt to add the registry that forces the Lync client to immediately download the address book:
reg add HKLM\Software\Policies\Microsoft\Office\15.0\Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f
Sign-in to users again to lync client and test between each other.
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