More EE incompetence

I have been a custiomer of EE/orange/t-mobile for years now, but not for much longer. I have 4 contracts but when they are finished I will be moving networks, as I can't risk taking out another contract with them. I had numerous phone calls from EE trying to get me to take out new contracts as i was a preffered customer. At the time i did not need a new contract but shortly after, my daughter neede one, so I phoned to ask about their "preffered customer deals" I was offered a very poor deal, and could get better from Carphone warehouse, they said they could not match. I signed up via carphone warehouse, authorising payment by direct debit. Shortly after taking out the contract, I received a first months bill, which said that if direct debit agreement had been set up, payment was not required. As I had set up a drect debit, I did not pay. One month later, I received a letter stating my account was in arrears, and details of the "overdue payment" had ben sent to the credit reference agencies. I was absolutely livind, as a direct deit was supposed to have been set up. I phoned EE, and they said yes, they had direct debit details. It turned out, they had just not bothered pasing these to my bank. They did try to say it ould be carphone warehouse to blame, but the originator i.e. EE has to set up the direct debit. She quickly told me that since the letter was sent there was another payment due, and it has to be paid within 2 days. She also refunded the first month's overdue payment, as a goodwill gesture. I paid the balance by card immediately. I was told that i would have to email their credit Referrals department about the "late payment" being reported to the Credit reference agencies.This is the reply I received, which does not even make sense: Thanks for your e-mail about the credit data we sent to your Equifax, Experian and Callcredit credit files. We have looked into this for you and can confirm that there late payment recorded which you are referring to.Sorry for any inconvenience caused, I hope this resolves your query. No it bloody well does not resolve my query.Firstly why take over a month to let me know there is a problem. Secondly, checking their records before sending information to the Credit Reference agencies, would have shown that there should have been a direct debit mandate, but that THEY had failed to set it up, adn the lak of payment was not my fault. So now, thanks to their incompetnece, I have a default on my credit rating, which could affect my ability to get credit in the future. reply that I could understand would have been a start. They really do take incompetence to a whole new level.

I did call, but was told I had to email the credit department., we that was the only way they could be contacted. I got a reply saying they would get back to me within 72 hours, and they keep phoning the mobile, which is my daughters, when she is in school, depite being told NOT to contact me on that number. They just keep ongetting it wrong.I will contact the relevant ombudsman after the appropriate period, and register a formal complaint

Similar Messages

Why do we bother - more BT incompetence

I had an appointment for Bt infinity installation for today - and I am pleased to say the engineer turned up.
This would be great except I isn't get my hub delivered!
After spending 30 minutes on hold on the phone I am told no one ever ordered one!
Can anyone at BT explain why they seem
Incapable of even the most basic jobs?
I am now sat with no broadband and no chance of getting it until after the bank holiday.
Unbelievable! unfortunately not - very believable for BT these days

Step1: Connect your pc/laptop into the modem using LAN1 port (LAN2 is disabled and not in use)
Step2: Open network and sharing centre on windows and click set up a new connection or network
Step3: Connect to the internet (the top option) then click make a new connection Broadband PPPoE
Step4: Username [email protected] and the password as broadband
Step5: Reboot PC or laptop

I am so disgusted with Verizon CS. Six hours over two days on the phone to upgade a phone and my plan. More to come, but I have names, and even a direct phone number to a "supervisor". I'll be posting more... The incompetence of EVERYONE (which is alm

I'll be posting all the details of this tomorrow.

So, I'm back, the OP.
As briefly as i can:
Two phone family, currently one smart, one dumb phone. The dumb is eligible for upgrade.
Call into V and spoke with "Anthony" to get info on what plan(s) I might consider as I upgrade the dump to a new iPhone 6. Currently an old "grandfathered in" Nationwide 700 plan. This was Friday Sept 19. Get some info, which I assumed to be correct, including the fact, his words not mine, that the "upgrade (device) fee" can be negotiable.
Before I had any first hand knowledge, I assumed that I'd better get a "second opinion" so I drove over to my local Verizon (corporate) store. Well, I got a different story, including the percentage of my employee discount on service, my employer gives a 20% discount and has for years, I have my current statement / bill in my hand. But no.... Verizon guy says that is wrong, its only 18%. I ask him about upgrade fee being negotiable. He says no, never. So what had I learned? That V guy on the phone from Friday was either lying or just ignorant.
Soooooo.... now its Tuesday, Sept 23. The "BIG" day, day of 3 hours 50 minutes on the phone with SEVEN different V people, all of them telling me something different about what plan(s) I'm eligible for, your employee discount is 17, no 18, no 20 percent. Yes we can negotiate an upgrade fee, no we can't... At one point, now a couple hrs into it I say I've had enough, I want to talk to a supervisor. "I'm sorry sir, supers can't come to the phone" WHAT? Well later, once I did speak to a first level supervisor and then a second level I of course found out that was wrong - more lies / misinformation? The supervisor took the name of that V CS rep and looked at my every growing call log and said that he would speak to the CS rep.
So, nearing the 3 hrs mark into my attempt to find out about plans and buy an upgraded phone for my plan I reach "Brian". I have his direct number. Apparently he is something more important that the past 6 people I've spoken to over the past thee hrs. I tell him: "EVERY SINGLE PERSON I've spoken to so far has told me something different, and or contradicted what the last person I've spoken to has said!!!!!" Yes you can have 2 single line plans, no you can't, to get this plan your upgrading device has to be on the "Edge" plan, no it doesn't, your employers discount applies to the bottom line, no it doesn't, only to the data, and on, and on, and on.
Sooooooo I tell Brian, "here's how its going to go... YOU are going to wave the upgrade fee. I don't care where the money comes from, V or right out of your pocket. I've been on the phone for now closing in on FOUR HOURS...."
Sooooo he agrees. I laugh and tell him, "You know, it has nothing to do with the money, not its all about screwing V as much as I can, and wasting yours and V's time."
He says, order your phone and plan this week and I'll call you Friday (today Sept 26) and then credit your account the fee.
Soooo yesterday (Sept 25) I call in to do just that, order the phone and plan, WHICH I was told really the only plan that would suit you would be a More Everything Plan. So, ok that's that.
I speak to a CS / Sales rep. I buy the phone and then we go on to the plan. I tell the rep THIS WHOLE LONG STORY, and it looks like we are heading towards the More Everything, BUT she says to me, "you know, you could do that Single Line plan for BOTH of your phones?" I say "WHAT????" I was told by two reps NO, and two reps "Well.... maybe". This plan gets me everything I want AND saves me $10 a mo.
Sooooo we go for that, BUT.... I can't change my plan (from current Nation Wide 700) to 2 two single line plans until I activate my new phone (which will be 4 weeks until I get it - iPhone 6), SOOOOO once it arrives I HAVE TO CALL BACK TO V and switch - how much fun will that be??? MORE time (hours?) with V.
So we agree.... The rep says I just have to transfer you to our automated system where you'll agree to terms and conditions.. Fine. Up comes the computer voice... and.... it says "hello.... you are upgrading your device (123) 555-1234 (it gives a real number), press 1 if this is correct." WHAT???? That is NOT the phone number of my device ***? The auto system gives me the option to press another number to "enter a different number", so I do, AND...... The call disconnects.
Now... If I could track down ANY ONE OF THE PAST 8 PEOPLE I'D SPOKEN TO OVER THE PAST TWO DAYS, YOU'D BE READING ABOUT ME - "Upset customer KILLS everyone at V". I AM SO ******* ****** OFF AT V... I'm now into 2 hrs today, plus the nearly 4 hrs the other day on the phone.
Soooooo.... I call back, have to tell the story again, this time to "Nick" in N.Y. Nick says just go on line to your account, you can accept the terms there. Well, what do you know.... It works, amazing.
But.... Nick says great and reads back the info on the phone I bought and says "...and I see you are on the More Everything Plan..." WHAT, STOP, STOP, STOP. I tell Nick, "Nope, I am not, I never agreed to that, I'm waiting, keeping my old plan for 4 weeks until I get the new phone, THEN I'm to call back (oh joy) to V and upgrade my plan"
Nick say's well you have the More Everything plan, and it is costing you $10 more a month, BUT I can't un-do it because there is a purchase (my phone) in progress... I am not BEYOND MAD. We are now at SIX HOURS TOTAL TIME ON THE ******* PHONE OVER TWO DAYS.
I ask to speak to Nick's supervisor. Melanie comes on the line. I, weather she wants to hear it or not, TELL HER THE ENTIRE STORY, that when (and GOD help him if he doesn't) Brian, the top end supervisor calls on Friday (today) to check on my experience buying the phone / upgrading the plan AND to credit my account the upgrade fee, I'm going to have to tell him about EVERYTHING THAT'S HAPPENED TODAY and about the TWO MORE HOURS ON THE PHONE. Melanie says, yes you do now have a More Everything... All I can do sir is apply a credit back to your account for the difference in cost between your old (what was my current) and the new More Everything (the plan I NEVER agreed to be on).
So, that is where we are as of now, Friday Sept 26 AM. "Brain" said he'd be calling by noon-ish Pacific time. I've got his direct number, and If I don't here from him by noon, his phone will be ringing off the hook very 30 seconds until he picks up.
My experience to simply upgrade one of the two phones on my plan and the plan itself HAS BEEN A NIGHTMARE. VERIZON is sooo SCREWED UP. NO TWO PEOPLE KNOW THE SAME INFO, and the INEPTITUDE displayed is sickening.

Biggest display of incompetence and awful customer...

Dear BT: CAN I PLEASE GET MY USERNAME AND PASSWORD SO THAT THE ENGINEER CAN INSTALL THE BROADBAND WHICH I ORDERED WELL OVER A MONTH AGO AND HAVE ENCOUNTERED NOTHING BUT DISMAL INCOMPETENCE EVER SINCE.
Here’s the whole story:
On Feb 10th I ordered Infinity from you. An engineer was scheduled for Feb 28th. I wasn’t fond of an 18 day wait when you were advertising connection within 5 days, but nevermind, I’ll live with it.
The 28th arrives – the engineer doesn’t.
I phone up. Apparently you told me the engineer was coming at that time, but you didn’t tell the engineer they were supposed to visit me. Oh well, shabby incompetence, but never mind, when’s the next date I can have? March 17th. Oh, great, 5 weeks instead of 5 days, still, you insisted this could not be sped up nor even any refunds given of the setup charges. Terrible customer service but what can I do, except wait for the 17th.
Here we are in mid March and I get a letter saying when the engineer comes they will need my username and password which have been sent in a separate letter.
Problem: they were never sent. I do not have this letter.
So I phone your support (0800 111 4567). I give the first woman my account number and customer reference and she said my account did not exist. Spectacular! She transfers me to another department (billing, I think) who confirm that my account does indeed exist, but tell me I need to ring the first number again to get my username and password.
I ring that number and choose “inquiry about an order”. I get a robot voice telling me the engineer is coming today, which I already know, and no option to speak to a human who could ACTUALLY HELP ME.
I hang up. I ring again and choose “technical problem”. By this time I have been on the line for approaching an hour, and explained about a hundred times that I cannot tell you my BT phone number because you have not yet connected me or given me one. I speak to another person who claims they cannot open my account details based on my account number, only based on my non-existent phone number.
I get transferred again. The new person tries to put me on hold and instead cuts me off.
So to summarise: you apparently can’t even operate your own telecomms equipment, let alone provide a telecomms service to a paying customer.
I note with wry amusement that although your “actually provide a service” department and your “provide support to people when you fail to provide a service” are uselessly incompetent beyond belief, your “register my direct debit and send me a letter confirming that you’re taking my money” department has operated flawlessly.
So, here’s the bottom line if you are from BT: CAN I PLEASE GET MY USERNAME AND PASSWORD SO THAT THE ENGINEER CAN INSTALL THE BROADBAND WHICH I ORDERED WELL OVER A MONTH AGO AND HAVE ENCOUNTERED NOTHING BUT DISMAL INCOMPETENCE EVER SINCE.
And the bottom line for anyone reading this *not* from BT should be perfectly obvious already: do not under any circumstances consider giving this woeful pack of jokers your money since it appears they are entirely incapable of actually providing it.

kersfieldrd wrote:
thanks for your help DS.
No probs
btw I am sorry if my irritated tone causes offense.
No need to apologise. I've been irritated on several occassions.....
I am just very frustrated,
I know the feeling
having waited so long, having taken time off work for engineers that dont appear, and so on, yet when I ring support nobody seems willing or able to actually help!
The forum mods'll sort this out.
I can only get people who tell me my account doesnt exist, or it does exist but they cant open it, and so on... really... I tell them my account number, they tell me my username, how hard can that possibly be?
Not very hard imho. There was a BT link I read earlier and you did the rigt thing by calling them
Perhaps it would it help expedite matters if I contacted Ofcom about this situation.
I'd personally give the mods a go, then there is one more route to take before going near Ofcom (imo)
If you use the form, ignore the bits that you can't fill in as you've not been issued with some of it yet
-+-No longer a forum member-+-

One More Rant as to Fios features and "improvements"

What kind of marketers does fios have that force their programmers to do such a horrid job?
my wife and i got up this morning. beautiful sunny morning, warm for the first time. we turned on the tv, and saw a show we wanted, so i hit record... as she was getting ready for the day, i saw one that we could watch with breakfast. so i paused the movie, and we went to make breakfast... made it, came back, went to watch the movie, fast forward to its start.
my wife then aks for the description of the movie... so you hit play, the menu comes up.. .
it goes away too fast and so she asked me to display it again.
i hit it, and now, for some screwed up reason, it throws me to on demand
i dont want on demand. on demand cant pause, the play back is bad, when its bad you cant restart and move to where you were, you cant skip, and the list goes on on how horrible its implemented.
but you dont have a choice.. your watching a movie from the beginig with full features, and now fios things you want to go to on demand to watch what your watching with reduced features... screwed up
but, when we get back to the channel to see the movie... its now fast forwarded to current time, and fios has deleted the lead time so you cant go back
in fact, fios does this alot... unlike directv, which says, if you save some movie time, dont delete it.
fios says, if you save some movie time too bad, we know better, we will delete it, and peeve you off, then force you to a free on demand of the same movie wiht fewer features.
but now... you go to the movie on demand, click the hd like you had and go to try to watch and what do you get? a completely unwatchable scrambled mess that cant play no matter how many times you try.
so isnt that great... we have a wonderful morning. save a bit of time to cook a great breakfast, sit down happy to watch, and voila... the fios programming is so horrid it ruins your morning... you dont get to watch what you want, you lose what you have, your now **bleep** off at the DVR and you know that as long as your stuck on crap city dvr programming, your going to hae to deal with this oer and over
the new feature to go watch what your already watching is insanely stupid and horrid..
why does fios think that you want to stop what you are watching with longer pause time, ability to go back wards and forwards.. .which is critical to be able to get rid of the audio artifacts that constantly come up and scramble the voice.
this is one reason my wife and i try to avoid watchnig on demand. it not only wont let you back up to get rid of the audio crud, but will lose your location... want to really have fun? watch a movie for an hour and a half be on the last 15 minutes, get audio artifacts scrambling the sound, and now you have to watch 1 and a half hours with commercials to get back to what you were just watching..
oh joy
not to mention another issue is that you pay for 75megs... and then fios takes the time to slowly move your speed down farther and farter unless you watch it and call and spend an hour getting what you paid for.... ie, their norm is to cheat you from what you pay for, to some lower rate and pocket the money.
right now, i pay for 75, i get 50, and sometimes it drops to 30...
why pay for 75, if you only get 50..
why have to keep calling to stop them from cheating you? i earn money when not calling fios.. .
and i know its a cheat as they never make a mistake in your favor.
you never ever subscribe to 50 and accidently get 75.
what a freaking mess..
my wife and i are disussion paying more to get away from this horrid thing.
and its been horrid this way for two years of our subscription
the idea that the DVR delete time you have saved sucks big time.
the fact your disk drive is too small to record everything so this doesnt happen sucks
the fact that they replace commercials with stuff that is connected to google and facebook really sucks
[i went online looked up some stuff and for months had to see the same commercial over and over for some scam options trading book i dont want, never wanted, was never interested in, etc... but i could not shut it off to see other commercials. even worse, they will do this after you buy the product in other cases. i was at work, needed to search for something, now that something my company purchased is unundating me with ads for something i already purchased!!!!]
the idea that fios changes the operation of the DVR then blames you for not knowing the changes, or being used to how it is and you been using it for years...
all that stuff is completely annoying... as is having to get a pin number to log in every time as passwords dont work right. i had to create a diferent forum id, as the system would not let me log in with the one i have... so i have to reregeister to post most times...
they would be the best company in the world if it wasnt for the idea that they leverage the great tech to mistreat their customers, give bad service, program the dvr with substandard choices of operation, cheat them out of bandwidth stealing time from their lives they wont get back to tell them to up it again.. (sorry, i am a programmer in researxh computing, its not hard to know how much bandwitth your delivering and compare that with the contract rate. if i didnt pay my bill, you would harm my credit, my family, and future... but you get to cheat the customer out of bandwith they pay for, and what happens? nothing...
of ourse this rant will go nowhere... why should it?
its not like they will refud me the money for bandwidth they didnt deliver (as i dont have the time to have some person who can barely program tell me to reboot hundred times and waste an hour before saying, its on our side. etc).
its not like they will change dvr programming to presere what you want, and not dump it cause they want to
the way i see it, the only reason for them to dump what your watching to see what your watching is so that they can fluff up the numbers on the on demand services when reporting growth to shareholders... ie. scamming the investors.
there is no other real reason to have that other than scamming or incompetence. and neither are good... are they?
dumping what people are watching for the same thing with less features cant be spun into a postive.. can it?
thats it for now...
rather than watch a movie this morning and being happy, we did not get to have that
in fact, we are thinking why bother with a service that constistently changes a good day into a bad day as a NORMALcourse of business?
[i have been a customer since their bell atlantic days... their tech is great, but this stuff really stinks and with their money and so forth, they could do a lot better... switching back to directv may be the only way to go as that dvr does not do the stupid horrid stuff that fios does, it preserves your shows, and overall, the software is much better, without any artifacts or scrambling all the time...
i suspect that i will lose this online name again... why not? they lost the other one and locked me out of that...

There are settings you can change or disable for some of the issues you mention. you should go into the menu's settings and explore. Turn off promotions, etc..

Incompetence/ Poor Communication Skills/ Onto my 4...

Hi hopefully these forum boards maybe more helpful than the complaints department.
This was my first complaint:
First cause for complaint I have with the service I have received was when I ordered on Friday 1st March via the Internet and was expecting an engineer on Friday 8th March so I took a day off work for this appointment. I rang up on the 6th March to check this appointment as the online account hadn't been updated and was told the order had failed apparently this is a common occurrence; so not much point in BT taking orders online if this commonly happens.
So I then proceeded to order my broadband again. Having done this I was told my order would definitely be completed on the 13th March so took a second day off work. The engineer was unable to complete my order due to a fault between two of the exchange cabinets.
After waiting 48 hours to hear back from BT a new installation date was then assigned without my consultation for 2nd April, nearly 3 weeks after the previous appointment.
I was then left a voicemail message on the 16th March saying BT would try and get me an emergency appointment and would ring back the following day which would be Saturday so presumed the gentleman that rang forgot it was the weekend next so waited till Monday but still no phone call back.
So I will have to take a 3rd day off to get the Internet package installed and finally my BT online account says that my phone line is installed and working, this is not the case as I have tried to use different phone handsets in the socket and neither are working.
Also if BT would like to contact me via my mobile number I will be available between 1pm and 2pm or after 6pm every evening.
The next problem I encountered after this was the staff members in BT's complaints department having an inability to read as they tried to contact me at around 12:30pm and 3pm on consecutive days, so nothing happened with this complaint.
So I carried on and I changed the date to the 4th April so I could 'finally' have my order completed... You've guessed it the work that was supposed to be have been completed between the first time BT bothered to turn up and today hasn't made a blind bit of difference and apparently the engineer is now going underground to fix another issue and again didn't consult me and now aren't coming until the 18th April apparently, will they even be able to install it at that time? So currently looking forward to my 4th day off for BT to come and fit my broadband (that will be 20% of my annual leave allowance).
Am I going to be stuck with this incompetence throughout my 18 month contract with BT? Has my 18 month contract even started? Is this the level of customer satisfaction that I am supposed to receive? I'm looking forward to receiving my bill because I'm sure they aren't going to forget to take that direct debit out of my account for delivering me nothing... Well except a homehub that to visitors to my flat could be tricked into believing I have Internet with.
Sorry to anyone who thinks I'm ranting a bit too much in this, just not happy and I feel this is unacceptable customer service, especially as they told me they were "pulling out all of the stops".
Sam,
Disgruntled BT Customer

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

BT's incompetence.

Who can I contact at BT to make a serious complaint about their service? I notified them in September of this year that my husband had died and that I would be continuing to run his business so could they change the name on the account? I was informed I would need to set up a new business account in my name - easy, you would think. Since then they have issued bills for the same number addressed to myself and my late husband (with different account numbers), when trying to correct the problems they issue new orders so now I have two account numbers in my name for the same line and the most recent bill does not include the 500 free land-line call minutes I was promised and because they had generated a new order it means that my original contract (started in September) has been replaced by a contract starting in November which ties me in to a 2 year deal from this date.
They have made what was already a sad, devastating time, even more traumatic. I have spent hours on the phone to their customer service line when I should have been able to spend the time with my children and I don't even have the satisfaction that it is sorted now.
I feel like contacting Watchdog and will be getting legal advice as I want to ensure that nobody else is subjected to this incompetence!

Marge2 wrote:
Who can I contact at BT to make a serious complaint about their service? I notified them in September of this year that my husband had died and that I would be continuing to run his business so could they change the name on the account? I was informed I would need to set up a new business account in my name - easy, you would think. Since then they have issued bills for the same number addressed to myself and my late husband (with different account numbers), when trying to correct the problems they issue new orders so now I have two account numbers in my name for the same line and the most recent bill does not include the 500 free land-line call minutes I was promised and because they had generated a new order it means that my original contract (started in September) has been replaced by a contract starting in November which ties me in to a 2 year deal from this date.
They have made what was already a sad, devastating time, even more traumatic. I have spent hours on the phone to their customer service line when I should have been able to spend the time with my children and I don't even have the satisfaction that it is sorted now.
I feel like contacting Watchdog and will be getting legal advice as I want to ensure that nobody else is subjected to this incompetence!
Hi Marge.
Extremely sorry to hear of your loss, and the completely useless and outrageous incompetence by BT support. It's disgraceful.
Hopefully a moderator will read your post soon and reply giving details how to contact them. They should be able to sort out the situation for you.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Can I put more than one user under one Apple ID account. I want to let other family members use imessage on their own Apple device. Or is there another way to get this end result?

Can I put more than one user under one Apple ID account. I want to let other family members use imessage on their own Apple device. Or is there another way to get this end result?

You can seach the net for solutions like this one http://appletvvpn.com/how-to-connect-apple-tv-2-to-vpn/ another idea is to use a PC as the control and fit that with a wireless card and set up a ad hoc wireless network that the Apple TV uses.

How large of a hard drive can I install on dual G5, and do I need more RAM?

I recently had a situation in which my dual-processor 2.0 G5 was completely refurbished by Apple repair-new logic board, both processors, video card, thermistor, all new. Finally it has been working well after a month of trips back and forth from the Apple store. I have two internal hard drives installed on my G5, both 300GB, one for OS applications, and one for audio. I am running out of space on my main hard drive, and so I recently purchased a Maxtor 1TB hard drive, now manufactured by Seagate, from Fry's. After having my G5 refurbished, I was having an issue with my Samsung 930B monitor going into sleep mode when I boot-up from a CD, but other than that G5 was working fine. I removed the main 300GB hard drive from slot #1 and put it into slot #2, from which I had removed my audio hard drive. I installed the Maxtor drive in slot #1 and reformatted it for Mac using my laptop with ATA/USB cables previously purchased for data transfer. This took about 14 hours as I used the "zeros" option. After that I hooked up the internal cables to both drives and tried to boot up from Leopard in order to install it on the Maxtor drive, but again my monitor went into to sleep mode. We went to the Apple store to try to see if there was an issue with the computer, but everything worked fine with their monitors and CD's, as well as my CD. So there is some kind of issue with my monitor, probably software as it works fine when booting up from the main hard drive, and also was fine when I did its self-test function. While at the Apple store, they installed Leopard from their hard drive which took about 30 minutes.
My problem is this: When I arrived home, I turned on my G5, which had been set to boot from my new Maxtor drive and complete the Leopard setup process, which we had decided to do at home as it would have taken another 20 minutes in the Apple store. The G5 turned on, chimed, I got the Apple screen with the wheel, but then after that my monitor goes into sleep mode. I can hear Leopard's setup intro playing through the speakers, but the screen is in sleep mode. So I reboot holding down the option key so I can boot up from my old (300GB) main hard drive, now in slot #2. This works and the monitor screen does not go to sleep. However, as I am browsing on the web to check for issues concerning this monitor, the G5 freezes, and I get a screen with black bars with writing in them and various technical language across the screen. This happened several times after rebooting. Finally I shut the computer down. I am going to try removing the new hard drive and putting both old ones back in and see if the G5 stops crashing. I think the monitor issue is a separate issue, and I am more concerned with the crashing, as previous to the new hard drive installation the G5 was working fine, monitor fine, other than the issue when booting up from a CD. Do I need more memory? Is the 1TB hard drive too large for my dual-processor 2.0 G5 and overloading it? Would I be better off with a 500GB drive? Would appreciate advice from persons with experience in this area. Thank you.

I have replaced my 5 year old G5 with a Mac Pro, as the G5 just had too many issues, even after replacing all major components (logic board, both processors, video card, etc.) Once I took out the 1 TB hard drive from my old G5, it stopped having the kernel panic issue. Nonetheless I had been through a lengthy repair process previous to this issue, so I didn't care to trust an older machine any longer, especially since being told by an Apple tech that the "new" parts were really just older parts stockpiled from a central location. Could be new, could be refurbished. Apple was kind enough to credit the money we had spent on the G5 repairs towards the purchase of my Mac Pro.

Item cost not found for one or more items - Inventory Posting

Good Day Mentors,
My user has encountered an error during Inventory Posting and its "Item cost not found for one or more items".
The specific Message ID from SAP's System Message Log is 10001287.
I found a similar post which addresses this error here.
But unfortunately it did not help me solve my user's problem.
I already checked if the items had a defined "Item Cost" in the Item Master Data Inventory Tab, and they all have "Item Cost" defined.
I'm not sure if this will help, but below is the Inventory Audit Report of one of the items that is throwing the "Item cost not found" error.
I am not a business consultant neither am I literate in accounting, so thanks for the patience.
SAP Version: 9.0 PL5
Valuation Method: Moving Average
Thanks in advance!
Sean

Hi Augusto and Raviraj,
I've already verified in our production database the points you made:
- Is the "Manage Item cost per warehouse" selected in the Basic Initialization Screen?
YES
- Is the "Manage Inventory by Warehouse" ticked/checked in the "Inventory Data" tab of the "Item Master Data" screen?
YES
* I apologize for not have been able to give this information upfront.
Anyway, the database only has one warehouse at the moment.
I've checked the items, like the item in the screen shot above, and it does have an item cost.
Below is the screenshot of the sample item from my original post,
Thanks in advance!
Sean

How do I get more text options in photoshop??

How do I get more text options in Photoshop? I have the basic package, but I would like more script options.
Thank you,
Maureen

I don't suppose you have a full CC subscription? It comes with a feature called Typekit which I love. Along with an ever increasing range of top quality fonts, it has the best font manager I have used, and excellent search facility.
The web is full of additional font sites like dafont
http://www.dafont.com/
Otherweise, Google is your friend
If you want Text Effects then Google will help you out there as well

Want more versatility with text options

I'm new to Aperture, and I checked with the Manual but have not found what I want.
I am making a book and have many pages that have paragraphs of text describing the photos. I can change fonts, type sizes, bold, italics, etc. But I would also like to change the text inset margins of the text boxes. Another adjustment I would like to make is to add line spacing between lines of text. I would like to add a little more vertical space between paragraphs, rather than using double line returns. Perhaps I am spoiled from using the many text adjustment features of QuarkXpress to do all my text editing.
Aperture is very sophisticated when it comes to photos, but it seems to lack the same versatility when it comes to text adjustments. Perhaps those adjustments are incorporated in Aperture, but I just can't seem to locate them.
Anyone know how to handle my test adjustment requests?

I second your request for more text formatting options in Aperture (and iPhoto). I'd settle for just the formating tools in Pages. In Aperture you can at least add multiple text boxes. I guess you could create an entire page in a page layout application then save it as a JPEG file then import it into your Aperture book project. Not sure what the quality would be like though.

More text options in Print Module

It's frustrating to be able to do just about everything in LR - but not quite. I'd like more text options for the printing module. For example, when I'm printing a limited edition print, I put the edition number in the bottom left corner, under the image, within the border of the print. The title goes in the middle, slighty larger font, and then possibly a watermark.
I can use the Identity Plate to create a nice looking title, but the Photo Info will only print in the middle with no options for positioning it anywhere else, or no options for other fonts.

I would second this proposal..... with a serious passion. I think it is unbelievable that Adobe will not provide us with the option to print the metadata with our images.
The current metadata print options are in the dark ages, a joke and an insult to anyone trying to put a proper caption on a printed image. For example, one cannot currently control the postion or font of a basic caption, never mind a considered template which might incorporate copyright, date, author, etc.. I also make folios (ala Lenswork). Unfortunately, a detour to PS also means that this must be done manually, rather than using a template. Adobe have all the tools to make this work, many of them are in the Slideshow module, so already the code is inside Lightroom. It is so sad that a company like Blurb can provide these tools free of charge in free software, but Adobe seem incapable of providing these basic features. I was disappointed they were not in version 1, frustrated when missing from version 2 and apoplectic when not in version 3. I might excuse the omission if I could build a template in PS which allowed me to place text from the metadata into a formattted page layout, but this is not possible either. So despite the fact I have purchased both Lightroom and Photoshop, and paid for upgrade after upgrade of both products, this basic facility is still missing.
I can only deduce that people in Adobe print images in two modes.
1) a lonely image in approx middle of the page with no text formatting or
2) an image in draft mode with a caption and a name plate and uncontolled other text in ad hoc placements (totally unsuitable for presenting to a client).
I would put this requirement ahead of so many other popular requests (even ahead of requests such as networked storage, soft proofing, etc). I can mention other software products who do a really good job of printing meta data with images, do serious work on sharpening, etc. for a fraction of the cost of the Lightroom / Photoshop combination. Becasue I am on an Adobe site I will not mention the names of these non Adobe products. If these small companies can solve this problem, surely Adobe can do so as well.
I also find that I cannot trust the page setup templates that I do create. It seems to me that many of the properties (ie page size, orientation, matt / gloss options) disappear without warning. I suspect this happens when I have problems printing to networked Epson printers (maybe others, but I only use Epson ...with Windows 7.) This is very frustrating when my template changes from Matt in to Gloss, with subsequent wasted of ink and frustration and lost time in correcting and re-updating the template.
Adobe, please finish the Print Module. I do not want any more glitzy updates to publishing to the most recent social media exchange medium. Can we not get basic printing working first.
(..... thanks for listening.....end of rant).

HT1423 I am adding more memory, should I replace the top two slots with the 4g memory modules, then place 2g memory modules on bottom slots. Does it even matter?

I am adding more memory, should I replace the top two slots with the 4g memory modules, then place 2g memory modules on bottom slots. Does it even matter?

I am adding more memory, should I replace the top two slots with the 4g memory modules, then place 2g memory modules on bottom slots. Does it even matter?

My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more.

My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more. Was working while watching a movie but when I pulled it out from the computer and put it back in the system would no longer mirrorr the screen on the TV.

The best option is an appointment at an Apple store genius bar. The evaluation will be for FREE!
Ciao.

More EE incompetence

Similar Messages

Maybe you are looking for