My 3GS iphone refuses to leave the icon of the usb connecting to the itunes logo. I was trying to update to the latest ios. suggestions?
my 3GS iphone refuses to leave the icon of the usb connecting to the itunes logo. I was trying to update to the latest ios. suggestions?
http://support.apple.com/kb/ht1414
If that doesn't work, try putting your phone to DFU mode.
Instructions here: http://www.iclarified.com/entry/index.php?enid=1034
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I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get the facebook app on my phone to even open. Any ideas? I already tried shutting the phone off and restarting, but it didn't change anything. Thanks for any suggestions that will help.
Do you have the latest FaceBook app version installed?
If so, try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. -
I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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I have an iPhone 4, upgraded to the latest iOS software. Now, cannot send messages to non-iPhone users. No other settings have been changed. Thoughts?
Hello wbaker252,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Have a nice day,
Mario -
I was trying to update my ipod to iOs 5 but I have forgotten the backup password
I was trying to update my ipod to iOs 5 but I have forgotten the backup password help please?
You need to restore your iPod to factory defaults/new iPod. That is the only choise.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.
Above from:
http://support.apple.com/kb/HT4946 -
I was trying to update my Ipad to IOS 8, the screen is all black with the apple logo on it and the progress bar is stuck.
I can't turn it off, and when i connect it to itunes, it doesn't displayTry putting the iPad in restore mode and see if iTunes recognizes it. The steps are below:
Turn your iPad off.
Hold down the Home button and plug it into your computer. Keep holding the Home button until you see a screen telling you to connect to iTunes.
iTunes should show you a popup saying that there is an iPad that is in Recovery Mode and needs to be restored before you can use it. Click OK.
Click on Restore iPad -
Has anyone had WiFi connectivity issues at home with their iPhone 5 after accepting the recent IOS 8.0.2 update?
Yes, despite being it an iPhone5 (8.0.2) attempting to connect to an Airport Express.
In my case the iPhone "connects" to Airport Express 2nd generation, but no Internet packages are available; Airport Utility shows the Airport Express as not connected to the Internet; but the iMac, MBP, Motorola phone, Samsung Smart TV and HP printer connect without any trouble.
The actual issue is the DHCP :
sometimes the iPhone gets none, and
when an address is assigned it just doesn't work,
even renewing the address won't work all the times,
switching off and on the WiFi won't work all the times neither,
going on Airplane mode, then back won't work all the times.
Solutions attempted and failed:
Reseting and reconfiguring Airport Express;
Reseting iPhone;
Switching off and on the iPhone;
Setup the DHCP renewal for every 5 days;
Meditation and stark visualisation;
Other possible patch not yet attempted : setting fixed IP addresses
All suggestions received resemble Windows' "Plug & Pray"
I gave up after reading several notes around the WWW complaining about it.
Last credible suggestion : wait for 8.0.3 or 8.1, whichever fixes the issue first. -
I have a new Apple ID and I can't change it for my iCloud. It keeps asking me to sign into iCloud with my old email address an it doesn't work because I changed it. What do I do ?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Hi!! I was updating my iPhone 4s to ios 6 and It got stuck on the recovery mode and I had to do a company restore!!
Unfortuntately I lost all my photos including images of my daughters birth of which I had not taken a backup
Is there any possibility of recovering the same? my wife is going to kill me!!No backup, nothing to recover.
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When i tried updating my iphone 4 to the latest IOS version 7.1.1 it was updating until the end of the update where it had an icon which said connect to itunes. When i try connecting to itunes on my laptop it still doesnt program, by the way my itunes has the latest updae. Why is this? How can i fix it?
Hey there Raymondd2014,
It sounds like you had been updating the phone and now it is in recovery mode. Take a look at this info first:
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
If you are unable to get out of Recovery Mode, use the following article to restore your device with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you don't see your device in iTunes follow these steps for Windows.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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What is the latest iOS for iPhone 3GS and will there be another update
What is the latest iOS for iPhone 3GS and will there be another update or is it iOS 6.1.3 and no more
The 3GS is not listed in the supported list for iOS7. Unless Apple comes out with a major bug fix, 6.1.3 will likely be the last update for it.
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why my iphone are not responding after i update the latest ios? and the screen displaying itunes icon
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is the easiest way to do this
Glenn,
I tried upgrading to leopard, even bought the software and brought it home but it wouldn't let me. So i went back to apple, gave them the specifications of the machine and been told my machine is simply too old for leopard. This is incredible to me because it really isn't THAT old (i think just a little over 6 years maybe) and yet i'm left out on the curb when it comes to using newer apple products. I understand technology moves on but the mindset that i am supposed to dump a perfectly working machine after a couple of years or face not being able to use any other apple product is counter to what thought apple was about. -
My Iphone 3GS went into recovery mode while I was trying to update to the iOS 6.1.2
My Iphone 3GS went into recovery mode while I was trying to update to the iOS 6.1.2
I need help fast. I'm on call and this is my only phone.It finally restored. I saw that a couple folks said they kept trying and finally got restored. So I decided to keep trying and retrying while I researched the techno routes folks described--DFU, tinyumbrella, and scary programming processes. I decided I'd rather put my sim chip in one of our old iphones and take mine to a shop than suffer through a bunch of complication. I switched to Apple b/c I got tired of playing programmer. I digress. After a few minutes itunes would drop my phone from dashboard yet continued showing the checking with Apple...status. So I repeatedly force-quit itunes, restarted phone, unplugged and plugged back into computer. Each time I'd do whatever itunes prompted then walk away. After about an hour of this, for no apparent reason, it went directly into recovery. Didn't lose any photos but did have to reinstall most of my apps. It has to be an Apple network issue related to this particular upgrade.
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