My 4th generation ipod doesn't come up in the itunes device list but as an icon on the desktop. How do we get music onto it?

There is a device icon on the desktop but all songs have been erased.
How do we get the songs onto the ipod if it doesn't come up in the itunes device list?

iPod appears in Windows but not in iTunes

Similar Messages

  • Apple TV doesn't show up in my iTunes devices list

    Hey, I tried to post this question an hour ago but apparently my crappy 2.16 GHz intel 2 core duo iMac with 3 GB, 667 MHz DDR2 SDRAM can't handle anything else while it is pointing out in iMovie '09 that none of my HD video is stable enough to take advantage of the stabilization feature.
    Anyway, here's my second attempt at seeking assistance for the most pressing of the many complications I am faced with as a Mac user.
    I can no longer see my Apple TV in the list of devices in iTunes on my iMac. This happened after I downloaded the most recent software update for my Apple TV, and after my step-father-in-law hooked me up with a home entertainment system. I have noted below with "CHECK!" the tasks I have performed in my attempts to maintain a love affair with Apple:
    Verify that you have the latest version of iTunes installed. CHECK!
    Verify that you have the latest version of Apple TV software installed. CHECK!
    Verify Apple TV is powered and properly connected to your television and you can navigate the Apple TV interface. CHECK!
    Verify Apple TV is properly connected to your network and the network is properly configured. When configuring Apple TV, if you do not see your wireless network, exit the selection screen by pressing the Menu button then go back in and the software will rescan. DUMB THIS ONE DOWN, APPLE. HOW DO I VERIFY APPLE TV IS PROPERLY CONNECTED TO MY NETWORK? WHY NOT SAY, "CHECK THAT APPLE TV SHOWS UP IN THE iTUNES DEVICES LIST" AS A TROUBLESHOOTING OPTION WHEN SOMEONE SAYS THAT THEIR PROBLEM IS THAT THEIR APPLE TV DOESN'T SHOW UP IN THEIR iTUNES DEVICES LIST". THAT'D BE HELPFUL.
    Verify network connectivity on Apple TV by playing a movie trailer in Movies > Trailers. CHECK (BUT *** IS THAT "BIG MAN JAPAN" MOVIE TRAILER ABOUT?)
    Verify that the computer you are using can access the iTunes Store. CHECK!
    If you're using Apple TV in a school or office environment, make sure Apple TV is on the same network segment as your computer (check with your network administrator) or else iTunes won't see Apple TV. NOT APPLICABLE
    For more information on how to properly set up your Apple TV, see the Apple TV Users Guide. UH, I BOUGHT THIS THING 1.5 YEARS AGO. DO I NEED TO REALLY GO BACK TO THAT?
    Restart iTunes (Quit or Exit and then reopen iTunes). CHECK!
    Reconnect Apple TV to iTunes OH THANKS. THIS IS GOOD ADVICE. *** DO YOU MEAN BY RECONNECT APPLE TV TO iTunes?
    If that doesn't address the issue, then:
    Reset HOW?
    Restart your computer. CHECK!
    Rejoin network (wireless) and/or Restart your network router ***? HOW? WHERE TO I CLICK?
    Reinstall iTunes OH SNAP! I'LL DO THAT IF NOBODY HAS ANY BETTER ADVICE.
    If you have Mac OS X 10.5 (Leopard), click here for information on configuring Firewall. SHOOTSKIE, I WILL NEED TO GO BACK TO THE WEBSITE TO CLICK THAT LINK.
    For Mac OS X 10.4 and earlier, make sure UDP port 5353 (Bonjour) is open on your firewall. If you use Windows Firewall, follow the steps here. SHOOTSKIE, AGAIN, NEED TO GO TO WEBSITE TO CLICK LINK, BUT I AM HOOKED UP THROUGH A WIRED CONNECTION DO I STILL NEED THIS STUPID PORT STUFF?
    Otherwise, if you use other firewall software or hardware, check the software documentation on how to open UDP port 5353. IT IS SO COMPLETELY, RIDICULOUSLY LAME THAT "OPEN UP UDP PORT 5353" EVEN NEEDS TO BE PART OF THE INSTRUCTIONS FOR GETTING MUSIC FROM YOUR COMPUTER ONTO YOUR TV."
    If you use Windows, try disabling services and startup items that may be conflicting. UHH, WHY WOULD I EVER HAVE WINDOWS? I SPEND 10-12 HOURS A DAY ON WINDOWS AT WORK, CRASHING MAYBE ONCE EVERY FEW WEEKS. I SPEND 30-60 MINS A DAY ON MY iMAC, CRASHING 1-2 TIMES A DAY. SERIOUSLY THOUGH, WINDOWS ***** TOO. TECHNOLOGY *****. PERIOD.

    Hi everyone. I am typing here on my brand new 24-inch iMac. So far it's great! However, the issue I had with the Apple TV is unrelated to the iMac itself, and I wanted to let everyone know what the solution was to my Apple TV issue.
    Until early this Sunday morning when I discovered this solution, my iMac would not sync with the Apple TV. This problem began after the most recent Apple TV software update. I neglected to mention in my previous posts that my Apple TV was connected to the Internet via an Ethernet connection.
    Prior to the most recent software update, I believe that my Apple TV communicated wirelessly with my iMac and via an Ethernet connection to the iTunes store. With the latest Apple TV update, the sync between the iMac and the Apple TV does not work if the Apple TV is connected to the Ethernet. My solution was as follows:
    1. Disconnect the Ethernet cable from the Apple TV. Do not reconnect.
    2. Restore Apple TV to the factory settings. I'm not in front of my Apple TV at the moment but navigating through the Apple TV menu to reset the settings was fairly straightforward for me.
    3. After resetting the factory settings and following the instructions, I was able to see the Apple TV in my computer's iTunes, but I was stuck with the super old software version from summer '07 when I bought this thing (i.e. before you could rent movies or watch anything in HD on the Apple TV).
    4. Look for the software update on the Apple TV (again, fairly intuitive by navigating the menu on your TV) and download/install the latest update.
    5. If your problem was due to having your Apple TV connected to the Ethernet, I think this should do the trick! It should now show up on your computer's iMac and it should automatically start syncing your iTunes content although I did have to direct it to sync my photos.
    p.s. Does anyone know how I can let Apple know that this issue exists with the latest Apple TV update? The guys at the Genius Bar at the mall I went to in Pleasanton, CA couldn't find any notes in their knowledge database about issues with the latest Apple TV software update and I think it's important that Apple knows about this.
    p.s.s. I think Apple should make all of us, their consumers, more aware of how to let Apple know about these issues because this issue was so frustrating and throughout the whole troubleshooting process I felt very helpless and would have felt so much more positive about Apple if I just had a forum in which I could let Apple know I was having this issue (above and beyond this user forum through which I ended up losing much of my iTunes album artwork after following one person’s advice).
    So if that forum exists, please let me know and let's brainstorm as to how to get more people like me to be aware of that forum so other people don't experience the same frustrations I have experienced.
    p.s.s.s. I haven't tried reconnecting my Apple TV to the Ethernet in my home. While it will probably be slower to rent and download movies wirelessly, I don't care that much as I'm thinking I will start renting movies through Netflix instead and just use the Apple TV to watch my homemade videos on my TV.
    But I am curious, why does Apple charge so frickin' much to rent a movie on the Apple TV? $4.99 for an HD movie? Everyone who has NetFlix tells me it is sooooo much cheaper and very easy to use. And to be honest, this makes me mad. Not that there is a cheaper option for renting movies/TV shows. That makes me happy. What makes me mad is that Apple charges so much to rent a movie when it doesn’t benefit them and it doesn’t benefit me. I think Apple does a lot of good things, but I think being able to rent (or even better, to subscribe to) media that you can watch (almost) instantaneously in your home is the wave of the future and still relatively new. If Apple wants to make money off of this service in the long term, they need to start by offering movies for super cheap, even taking a loss off the price they pay the production companies if they have to, because right now it's still all about adoption (i.e. getting as many people as Apple possibly can to think about renting a movie or *please please* a TV show through Apple ).
    So I guess I feel like it's a lose-lose for Apple and me. Through Apple, to rent a movie (or *please please* a TV show) I will pay much more than I would with Netflix. But if Apple can walk away with an untarnished reputation after creating a special headphone input into their original iPhone device to make extra money out of nothing, then maybe they can do no wrong and we just need to keep blindly giving them our moolah? Can somebody please let me know how I could get a better job or at least a raise so that I can give Apple all of the money they are trying to squeeze out of me?
    p.s.s.s.s. I am soooo sorry Apple, but the other day when I was at your store looking for the Firewire adaptor I needed to transfer files from my Firewire 400 on my old iMac to my new iMac via the Firewire 800 adaptor, I just couldn’t stomach the huge markup. I imagine you guys make a ton of money by ridiculously marking up your accessories over what one could pay elsewhere.
    I know the rest of your consumers are happy to pay $50 for buying the cable in your store and I would like to apologize right now for using your in-store computers to search for the alternative pricing which I found for $19.99. I don’t believe any of your other customers saw me doing this, but if they did, please accept my sincere apologies. In the current economic environment, reputation is everything and it would be unfortunate for all of us if the Apple masses felt they were being taken advantage of.
    Wow, I think I’ve got some issues with Apple that I need to work out. Anyone know a good therapist?

  • My iPod will not show up in the Itunes device list plus I get an error message

    Hello!
    My iPod will not show up in the Itunes device list plus I get an error message
    " One or more devices is getting too much power from the USB wire" or sumptin like that.
    I've tried this with two wires, so the problem is not there.
    I reseted the iPod to factory settings but it didn't help.
    Anyone??

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another USB port and computer
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • How can I get music onto my 2nd gen iPod Touch?

    My mum recently gave me her old iPod, a 2nd gen. My sister tried to upgrade it up to iOS 5 but couldn't.
    Every time I plug my iPod into charge it pops up in iTunes saying, "This iPod cannot be used because it requires iTunes version 10.1 or later. Go to www.itunes.com to download the latest vesion of iTunes."
    Alls well saying that, but my problem is I'm running on version 10.4.11 Snow Tiger on a MacBook Pro.
    When I go to download the iTunes it states that I need version 10.6.11 Snow Leopard.
    My mother and sister both have Snow Leopard and Snow Lion but they will not let me use their iTunes.
    What I need to know if there is anyway that I can get music onto my iPod without purchseing songs from the iTunes store.
    Can anyone help?
    Regards,
    inezkazan.

    I realized that.
    This has been an outstanding problem for many months.
    All I would like to know is if I can put music onto it atall..
    Thanks.

  • HT4623 My iPod doesn't says I'm up to date with a iOS of 6.1.3. How can I get the ios7 update?

    I need help getting the availability to download the ios7 and I have like the 5th version iPod touch

    Thinking is not quite the same as knowing...
    Tylrlewis wrote:
    I think I have a 5th generation iPod ...
    Identify iPod Models
    https://discussions.apple.com/message/22334578

  • How do I get music onto my ipod with the new itunes?

    I have a new ipod, and the new itunes. I cant find any itunes version information, but it downloaded on the 27/9/13
    The old itunes showed your library and ipod icons on the left, and I could simply drag music onto the ipod icon.
    With the new itunes, there is no ipod icon to drag music too.  I certainly dont want to put all my music onto ipod, or have it pick songs randomly.  I have way too much music for itunes, I basically drag some albums to itunes, copy them to the ipod, then delete them from itunes.  I have to do this for 2 reasons, one is that my music is spread over various places, and usually when you plug in an external drive it gives it a different letter, so you "lose" music, and secondly because much of my music doesnt have correct tags because I ripped it from my CDs before there was internet databases (yes I’m old).
    Any ideas how I get an album from a HD onto my ipod?
    Does anyone else find itunes inexplicably unintuitive?

    Hi hobbss,
    It sounds like you may want to show the sidebar in iTunes.  You can access it again by following this:
    iTunes 11: Frequently used features
    http://support.apple.com/kb/HT5649
    Show Sidebar - Choose View > Show Sidebar (this feature will display iTunes features on the left side of the application including Library, Store, Shared, Genius, and Playlists).
    Also, here is an article with information on how to sync media to your iPod:
    iTunes: Syncing media content to iPod
    http://support.apple.com/kb/ht1351
    Cheers,
    - Ari

  • My new iPod Touch is iOS 6.0.1 but will not update to 6.1.3.  I have attempted the OTA and the iTunes update methods but both are not updating the iOS.  Am I doing something wrong?

    I meant to mention that it is a 16gb 4th gen iPod.

    Yup.  Some unknown error according to the message and an error code that does not list on the Apple support pages.  I am updated on Windows 7, iTunes, and have no other USB devices connected.  I tried to follow any other advice that Apple listed but nothing helped.  The OTA update acts like it is updating and even reboots the device but once it is fully booted, I check and it still says current version 6.0.1 and the check update still shows that 6.1.3 is available.  I am giving up and taking it back to Sam's where I bought it yesterday for a full refund.

  • How do I get music onto my nano ipod

    Bought a new nano ipod at Staples yesterday.   It has taken me over 6 HOURS to get the darn thing registered.  I am seriously ready to return this if things continue in this vein.  No support, no manual, no help, no info on how to use this item. 
    I now have 4 songs in my itunes library - 1 is a free itunes download, and 3 are from my computer, they were in the 'sample music' folder.  Not spending another cent until I figure out this thing. 
    So I sign in to itunes, my ipod syncs and . . . NO MUSIC is on it. I have now spent 2 hours trying to move these songs over, to no avail. 
    Can someone please point me to step by step instructions for using this item?    Yes, I HAVE found the online users manual, which is totally useless in trying to set up an apple ID, an itunes ID, and I've done everything it says to move the songs with no success.
    I can't tell you how many times I had to fill in the info for the new account, link to PayPal, and now, every time I do anything it again asks for my email and password.  How many times does this go on?  There is something seriously wrong with the way this is going.

    This is what the online manual says:
    By default, iTunes syncs songs on iPod nano automatically when you connect it to your
    computer. When iTunes is finished, you can disconnect iPod nano.
    Well, I have not changed any default settings, at least not knowingly.  And the songs do not move.  As for disconnecting, you have EJECT the ipod and THAT took me over 45 minutes to figure out.  Seems there is a sidebar which does not show and you have magically know to use control-S to get that sidebar showing.

  • How do I get music onto my iPod touch from my iTunes

    I recently got a Mac book air and when I plug in my iPod touch, it syncs into iTunes and everything but I can't put songs on it. I tried restoring it but it did nothing.

    When you plug your iPod in, click the iPod and then the "Music" tab. Make sure you have it set to sync all songs or if you only want selected/checked sonds, make sure you have the correct songs checked.

  • My 4th Generation iPod Touch Will Not Back-Up On iTunes

    My iPod Touch will not back up. I have the newest version of iTunes and my iPod Touch is running iOS 6 and sometimes it won't sync or even be recongnized as a device. iTunes says my last back up was on August 27th, and I've synced it multiple times since then. It is critical that I find a solution soon, because if the last backup was on the 27th, that means the software backed up is 5.1.1, and I'm selling my current iPod on eBay and it ships next week as I await the new iPod Touch and I need to restore from that backup! I cannot start as a new iPod Touch. Any solutions?

    Type " Apple Mobile Device service" into the search bar at the top of this screen next to "Support" and see if the resulting articles help.

  • I have music that is only on my ipod touch and i would like to get it on my iphone, but it will not let me.  How do i get music from my ipod to my iphone?

    I just got an iphone and i want to put my music on it, i have some music that is only on my ipod touch but it wont let me take the music from my ipod and put it on my iphone.  How am i supposed to do this?

    Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.

  • Computer Crashed,how do I get music back into itunes w/o erasing Ipod?

    My computer crashed, and I had to get a new hard drive. I was able to save all of my music on cd, and it is all still currently on my Ipod. I have downloaded Itunes again, but how do I upload all the music on my ipod into Itunes without it automatically erasing my Ipod when I plug it in? Am I able to save my play lists when I reload my music to Itunes?
    Dell PC   Windows XP  

    If you are using the iPod in manual update mode it is safe from being accidentally erased when you connect to an empty iTunes after reinstalling your operating system. However if your iPod is set to automatically update you will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press *No*. Pressing "Yes" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual.
    You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows hold down the Shift + Ctrl keys (on a Mac hold down the Option and Command (⌥ and ⌘) keys). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer. Then go to Preferences>iPod and check the "Manually manage songs and playlists" box: Managing Your Songs Manually
    While you can't sync your music back from an iPod to iTunes, if you want to check this out, there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
    If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the files from an iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward and will copy songs and playlists.
    iPod Access Mac and Windows Versions
    YamiPod Mac and Windows Versions
    PodUtil Mac and Windows Versions
    iPodCopy Mac and Windows Versions
    PodPlayer Windows Only
    iGadget Windows Only
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again.

  • How do I get music and movies from iPod to my computer?

    Hi How can I put all of my music and movies that are on my iPod onto my computer? They were all on my computer before but became erased. Thanks!

    If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows Versions
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows Versions
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    If your iPod is set to update automatically you need to take care connecting to an empty iTunes. You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7 installed hold down the Control and Alt keys (or Shift + Ctrl keys in older versions). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes 7 Keyboard Shortcuts for Windows
    Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • PC hard disk replaced. How do I get music from iPod back onto PC

    My pc hard disk crashed. I replaced it and reinstalled Windows XP. I have lost all the music I had on my laptop. I don't want to reload from CD's again and I don't want to loose the music I downloaded.
    Can I get the music from my iPod mini back onto my computer and if so, how?

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows Versions
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows Versions
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • I have an Ipod touch 4th generation 8gb and it comes on but does not go past the apple logo

    I have an ipod touch 4th generation 8gb and it comes on but does not go past the apple logo.  What do I need to do?

    This problem happened to me a month ago. The way I used to fix it:
    1. Go it DFU Mode. For going into that, check this page.
    2. Connect your iPod to your PC which has iTunes and iTunes will detect your iPod in recovery mode.
    3. Press Shift + Restore if you have the .ipsw firmware file downloaded on your windows PC or just click Restore and follow the instructions to download the firmware file.
    4. Wait and finally you're done!

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