My computer is on but it has no battery life. There is an X through the battery display on the top of my menu bar. What should I do?
My computer is on but it has no battery life. There is an X through the battery display on the top of my menu bar. What should I do?
Welcome to the Apple Support Communities
Try resetting the SMC > http://support.apple.com/kb/HT3964 If it doesn't work, take your MacBook Air to an Apple Store or reseller, because your battery doesn't work
Similar Messages
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I had installed adobe Cs5 on previous laptops but and those laptops are damaged now I want to use the same serial on another laptop what should I do?
Well, what is your problem?
If you are entering your serial number and being told you have used up your activations, you will need to contact Adobe to have your activation count reset
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I've recently purchased an album, but it has not fully download.there is two songs missing. How can I download these two tracks? Please.
iTunes Store > Purchased > Music > Not on this computer.
tt2 -
And disconected the plug many times, but nothing has worked. I'm in Brazil and bought the phone
My iPhone 4 is interpreting that the headset is conected even if it isnt. I've already reset it, conected and disconected the plug many times, but nothing has worked. I'm in Brazil and bought the phone in Canada. Does it have a garantee? Is there anything I'm missing in adjusting my iPhone?
It may not be your computer telling you this, it is probably the company providing the shows to you over the Internet. If that is the case, no setting on your computer can change it because the media company is going by your network address (IP address), which is where your Internet modem (cable or DSL) connects to the outside Internet. If the location of your Internet connection appears to be outside the US (even if it is mistake), media companies that distribute shows under contracts with geographical restrictions may lock you out.
If you use a service like a VPN service, you may have the ability to use IP addresses from other countries so that you can appear to be connecting from there. But it takes some setting up. -
I updated iOS 7 and my contacts were ok then they suddenly disappeared a few weeks after updating. I have no idea if it has anything to do with iOS 7 but when I email someone the contacts are there. When I open the app they are gone. What happened?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID. The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists. How do I update the iCloud Apple ID on my iPhone? When I try to get the old passwork through forgot my password, the reply is that there is no account that exists.
Try the following....
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID. -
i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
I have just bought a MacBook Air OS X,10,7.2 from a friend but she has forgotten her password. any clues how to reset the password, please help. I can't personalise my MacBook until I reset it.
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
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My MBA 13" Late 2010 displayport to TV has stopped working, is there a way to troubleshoot the port? Have tried several different ways of trying, but TV still reads "No Signal" while the TV changes resolution as if it were sharing it's screen?
Hi garyducati,
If you are having issues with the video out on your MacBook Air, you may find the following article helpful:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Regards,
- Brenden -
I lost my iphone but the battery has died. Is there any way to see the last known location of my phone before it shut down?
No
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My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...
Jahnavi,
two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
> Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
> Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link. -
I tried to follow the instruction of buying iphone apps without a credit card. I follow the steps and I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?
When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ? -
I paid for the entire second season of Homeland but only 4 episodes have downloaded. I have an email confirming my purchase and giving me a receipt number, so what should I do now?
If you click the Store > Check For Available Downloads menu option on your computer's iTunes does that download them and/or do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (TV programmes won't show in all countries) ? If other TV programmes show there but not those then check to see if they are hidden : http://support.apple.com/kb/HT4919
If the above doesn't find any extra episodes (and I assume that there are more than those 4 episodes available in your country's store) then you could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have a 4th gen 20G ipod whose hard drive has died. Are replacement hard drives available through the apple store?
I don't think Apple will do that repair for you, because the iPod is too old. I believe the hard drive type used in 4th gen and older iPods is no longer produced. There may be non-Apple shops who can do the repair, but they may be using a working part salvaged from a used iPod.
If you want to do the repair work yourself, and you are good at such things, this web site has repair guides
http://www.ifixit.com/Device/iPod_Original
(There are probably also YouTube videos on the topic.)
NOTE: There are two hard drive physical sizes. The thick version has two platters, and corresponds to the "thick" iPods (with double storage capacity). A 4th gen 20GB model should be the thin version. The hard drive used in iPods up to 4th gen should work interchangeably, but 5th gen and later iPods use a different type.
I have a 4th gen iPod that started out as a 20GB. The hard drive failed, so I put a compact flash card on an adapter in there. The adapter is like this one (I bought it a few years ago so it's probably not the same seller)
http://www.ebay.com/itm/NEW-Compact-Flash-CF-SSD-To-Toshiba-IPod-1-8-inch-Adapte r-Black-/121174875639
The compact flash card is standard; I bought the cheapest one. I currently have an 8GB card in there, but prices have come down, so I may get a 64GB card soon. It works great with the 8GB card. No more hard drive spin-up delay. Battery lasts longer. It's lighter. And it should be more shock resistant.
The only mod I needed to make on the adapter was to bend over two pins 90º, where you place a jumper to set the drive to "master." The adapter plus CF card is actually smaller and thinner than just original 1.8-inch Toshiba hard drive; I used some thin foam packing material (cut to the right shape) to take up the excess space and ensure the adapter and card did not become disconnected.
The 4th gen iPod has excellent sound, compared to some later iPods. -
when i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program.
i am using office2007 with windows7 premium home edition. i have checked file associations., all DDE settings. i have even tried this in safe mode. the same thing happens. please note once i see the error. i can then go back to the file click on
it a second time and it WILL open. AND i can open any file if i open excel and and find the file from there. i uninstalled and re-installed office 2007 from scratch. And i checked the compatibility mode (all un-checked) still the problem persisits. this is
a real PITA. anyone have any solution for this? Thanks
ken yanowHi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support
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