My daughters Ipod touch is disabled for 22,427,950 minutes. Does anyone know how to fix this? It also goes to black screen when in use, even when battery is charged.
My daughters Ipod touch is disabled for 22,427,950 minutes. Does anyone know how to fix this problem? The screen also goes to black when using it, even if battery is fully charged.
Thanks
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?
You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.
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My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod. Does anyone know how to fix this problem??
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?
Hi alexanderfrommilton,
First try reinstalling itunes. -
After updating to iOS 6 my iPod Touch 4th.Gen is virtually unusable ... does anyone know how to sue Apple since they gave no warning about iOS 6 being for iPad optimisation and a killer for iPods ? Before I throw away my iPod Touch does anyone know if Apple intends to rectify their obnoxious disregard for iPod users by issuing another 'upgrade' which will allow iPods to work without the constant system crashes that iOS 6 has caused ?
Contact a lawyer if you want to sue.
Otherwise try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have Pandora and Slacker Radio installed on my ipod touch. When I touch the icon to open these, it opens for a second and then closes. Does anyone know how to fix this?
- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store -
I upgraded my iPod 1st Generation from 1.1.5 to iOS 3.1.3. through iTunes. After it went through the upgrading process, I received the error message, "iPod could not be restored. An unknown error occurred (6). I went to another PC and was able to restore to the original version. However, I would like to be able to upgrade to 3.1.3 so that I can buy some Apps that requires 3.1.3. Does anyone know how to fix this or have any suggestions? Thanks.
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
http://support.apple.com/kb/TS3694#error6 -
my ipod crashes anytime i tap on music or video, does anyone know how to fix that problem???
When I use it on my laptop there is no problem the songs and videos are there but when i use the ipod directly they just don't appear... :SIt sounds like the iPod has a software issue. I would try the following troubleshooting tips:
1. Reset the iPod: reset the iPod by holding the sleep/wake and home buttons simultaneously for 10-15 seconds until the screen goes black then shows the Apple logo.
2. Make sure the iPod is on the latest version of the software, if it's not then update it.
3. If the iPod is on the latest version of the software or the software update didn't resolve your issue then restore the ipod to factory settings, which will put a new version of the system software on your iPod.
More info on backing up and restoring can be found here:
http://support.apple.com/kb/ht1414
Hope this helps! -
My iphoto quites unexpectedly everytime I open it and says closes while using the eOkaoFr.dylib plugin. Does anyone know how to fix this? iphoto won't stay open for more than 1 minute at a time. Help anyone?
Is there a crash log? If so post the first 100 or so lines o fit
Do you know what the ofending plugin is? and where it came from?
LN -
I am semi-retiring my old mac mini and want to use it as a hard drive for my macbook pro. Does anyone know how to do this?
1. Remove the drives, install them in external enclosures.
2. Use a Firewire cable to connect to your computer. Boot the mini into Target Disk Mode - Transferring files between two computers using FireWire -
When launching PS I get an error 150:30 "licensing for this product has stopped working". Does anyone know how to fix this? downloaded very recently from Creative Cloud
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
Aperture 3.1.2 When exporting files to Finder is creating a folder for each file, that means export 200 files is creating 200 folders for each files. Does anyone knows how to fix this. Thanks
No. This is NOT true. I've been battling with this for a couple hours.
I choose Export>Versions
choose
Subfolder Format: Project Name
no custom subfolder
Name Format: Current Version Name.
Aperture creates project folders for each image and names them Projects1, Projects2, Projects3 etc.
To be sure, I have no project named Projects
x
This particular Aperture library has 16 projects. you can see in the screen grab it's created more than 30 folders
If I uncheck the Subfolder, that is say NONE, I just get images and images and images, not in their project folders (of course, because I've said NONE, so why would it put them in project folders?)
I just want to export the entire library and have the versions placed in folders named by the projects from which they came.... ez enough, no? -
My Ipod mini will not sync. I get the message "a duplicate file name was specified". Does anyone know how I can fix this so I can download my new music? Thank you
Was the iPod setup via iTunes on this computer?
Setup via wifi?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method -
Hi, I am looking for assistance on how to reset the passcode on my ipad. It is asking for a passcode & then I enter what I thought it was and it doesn't accept & disables the ipad for 15 mins. Any guidance would be greatly appreciated ast the call centre is currently closed. Thanks Peter
If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the
Back Up option. If you have just backed up the device, it is not necessary
to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore or have forgotten your restrictions passcode, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
Didn't realise there would be a question box as well as title and it would take ages to write out again, so...
Does anybody know what to do when an iPod refuses to connect to VPN?
ThanksThanks for the response,
I have tried 3 vpns so far, hotspot shield, spot flux and onavo extend.
All 3 can be downloaded and installed as I can surf the Internet fine.
The problem occurs when trying to install the profile to run the VPN. The certificate shows as authenticated so I add profile, and in the VPN settings tab I can see the current VPN profile, but swiping the VPN swiper to on results in a spinning wheel for a period and then it gives up and VPN returns to off.
For the record, hotspot shield works fine on my mac computer.
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