My hardrive just got diagnosed as 'faulty' even though its only 1year8months old!!! I had adobe bridge installed on the computer with many picture files that included raw images. How can I get these raw files back after computer died?

computer did not start up one day. it was a white screen
took it to a mac bar and they said the diagnosis was a faulty hard drive
I had backed up most of my images ( i am a photographer)
had not backed up atleast 6 files full of raw images!!!!
they suggested sending it to a data recovery specialist which would cost around $500!
I am not getting the answers I need on how, why, or what is going to be recovered or if raw picture files will be able to be saved.
Not sure what to do next because I dont have loads of extra money laying around to pay for something that should have not occured in the first place if I was actually sold a good computer.
payed $1095 for this imac and it only lasted just under 2 years. I feel cheated and scammed! Has any one else gone through this same thing?? what did you do?

If it is only 20 months old it is still covered by the 3-year Applecare.
You did take out Applecare didn't you?
I had backed up most of my images ( i am a photographer)
had not backed up atleast 6 files full of raw images!!!!
Why did you, as a photographer, not make several backups, not just one or a partial one, of your material?

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Ever since I got the "new & improved" Firefox, I have had all kinds of problems the latest of which has left me without toolbars. How can I get back to the previous version? edit
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