My imac wont startup after upgrating to mavericks

first the following screen appears, because the computer was not shut down properly:
and upon startup i see the following screen and it restarts with first screen
im hoping that someone can help!
Thank you very much

Hi nataliciz,
Thanks for visiting Apple Support Communities.
The information in this article can help with handling the screen you're seeing (which is called a "kernel panic":
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Troubleshooting a recurring kernel panic
Diagnosing a recurring kernel panic can be difficult. If you need help with this process, consider bringing your Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for help.  If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
Tip: To help diagnose recurring kernel panics, record the date and time it occurs, and any information that appears with the kernel panic message.
Was the computer starting up, shutting down, or performing a particular task when the recurring kernel panic happened?
Is the kernel panic intermittent, or does it happen every time you do a certain thing? For example, were you playing a particular game, or printing at the time?
Does it occur only when a certain external device is connected, or a device is connected to a certain port?
Isolate hardware or software as the cause of the issue
To try to figure out if the issue is related to software or hardware, use the computer with a fresh installation of OS X on an external drive.
Start the Mac from OS X Recovery.
If a kernel panic still occurs when started from Recovery, there is likely a hardware issue. See the "Hardware troubleshooting" section below for additional information.
Open Disk Utility and use "Repair Disk" on your Mac's internal hard drive (named Macintosh HD by default).
Important: If Disk Utility is unable to repair the internal drive, you should back up your important data immediately and if possible, reformat the drive. Consider bringing the Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for further diagnosis. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
Best,
Jeremy

Similar Messages

  • Intel imac wont start after changing permission

    intel imac wont start after i changed my hard drive permission to let me read and write, then i clicked apply to all enclosed files.i turned it off no problem. then it never started up again in os x. the grey screen with apple logo appears,then after a minute it restarts, and will keep doing that if i let it. i can start up in windows xp, but i dont know how to do anything in windows xp that will affect os x. i can use the hard drive in target mode, but i cant figure out how that can help me. i use a macbook to view target disk. ive spent hours looking through help and support. finally i do not have the os install disks. PLEASE HELP!

    My apologies for the inept instructions.
    Restart normally. Open Terminal in the Utilities folder. Paste the commands in the Terminal application to avoid typos:
    sudo su
    Press RETURN. Enter your admin password when prompted.  It will not be echoed to the screen. Press RETURN again. Now paste each of the following at the prompt and press RETURN after each.
    chown root:admin /Applications
    chmod 0775 /Applications
    chown root:admin /Library
    chmod 1775 /Library
    chown root:admin /System
    chmod 0775 /System
    chown root:admin /Users
    chmod 0775 /Users
    chmod -R -N /Applications
    chown -R :admin /Applications/*
    Again, my apologies.

  • My MacBook Air wont startup after login

    my MacBook Air wont startup after login???

    Try to boot your computer in Safe Mode: restart and hold the shift key down.
    This can take some time, so be patient.
    Explanation here: http://support.apple.com/kb/ht1564
    If thyis leads to the computer booting, you can restart without holding the shift key down.

  • Lightroom CC wont startup after installation on mac

    lightroom CC wont startup after installation on both my mac's, it only hows a splash screen at startup.
    I have tried to restart the computer
    Anybody know what to do ?

    I'm having the same issue and the log out and back in trick is not working for me.
    I've just installed and when I try and launch the application, i see the splash screen for a split second and then the application crashes.
    It is happening on both of my Retina MacBook Pros.
    One is: Late 2013 Retina 15" MBP - 2.6 i7 - 16GB RAM - 1TB SSD - NVIDIA GeForce GT 750M 2GB
    The other is Early 2013 Retina 15" MBP - 2.7 i7 - 16GB RAM - 256 SSD - NVIDIA GeForce GT 650M 1GB
    Same behavior on both.
    I've uninstalled and reinstalled. I've trashed pref files. Not sure what else to do.

  • HT1750 Imac wont load after turning it on, all i get is a blue screen. Serial number: W8*****X85

    imac desktop wont load after turning it on, all i get is a light blue screen. I ve tried to unplug the computer and wait awhile before turning it back on but i still get the light blue screen. Please help
    <Edited By Host>

    Start up using your original install discs by inserting the disc and holding the C key while rebooting. Run Disk Utility to repair the drive and restart. If everything goes ok run Software Update again.

  • 20 inch imac wont startup or re-install OS

    hi folks
    i had been off work for 4 weeks due to a knee op and on my return i was informed my 20 inch imac wont start up.
    it chimes then the grey apple appears, but the circular bar at the bottom just keeps ticking away, nothing at all, even left it for 15 minutes.
    So i tried the command option PR, second chime went fine, then the same thing.
    So i launched from the install CD, this gave me the option to reinstall my OS and archive the old one, retaining all my user settings, i opted for this and it failed to install twice, saying i should retry the installation.
    any ideas?
    i am contemplating using it as a T target disc and grabbing my necessary files then re-formatting.

    hopefully they mean expedite rather than escalate? but who knows with apple support!
    Basically I wondered the same as you, what if we only had one mac????
    I guess i would be mac-less and they would resolve things, i think it is under warranty still.
    T mode is achieved by pressing T upon startup, this turns your mac into an accessible hard drive via firewire, you are in T (transfer i think) mode once the firewire logo floats around the screen and this enabled me to grab everything essential and stick it on my MBpro.
    T mode is also an option when first installing, and transfers everything over from an old or alternate mac, internet connnections, applications, network settings, the lot, it is absolute genius compared to the old mac days!
    If your machine is stil under warranty then the least they can do is replace it if they cannot fix it!!!!

  • Imac keeps crashing after update to Mavericks. What can I do?

    After updating to Mavericks my mac crashes a lot. Also my thunderbolt LaCie 2big is corrupted. I cannot write to it.
    Also my macbook has strange problems after update: itunes does not start anymore.
    Mail is acts weird. Unread counts not up to date, postboxes not right a.s.o.

    Hi BBruins11,
    If you are having issues with an external HDMI display after a recent upgrade to Mavericks, you may find the troubleshooting steps outlined in the following article helpful:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Regards,
    - Brenden

  • IMac G4 wont startup after untangling cable mess

    Hey all,
    I had a go at untangling a vast jungle of a cable mess last night by my dad's old iMac G4. He went to turn it on this evening only to find that it wouldn't turn on, we checked the fuse in the plug as well as swap it out for another and still no luck. When plugging the power cable into the socket on the back of the computer we occasionally get the 'spark' sound you get when plugging things in, so its clear there is power going to the socket. Is it possible the power switch on the back has gone? And if so how many banks am i going to need to rob to fund a repair?

    If you had to unplug the power cable as part of the detangle process, I suspect you have a dead internal battery, or "PRAM" battery. That battery maintains settings while the computer is off wall power but, given a life of 3-5 yeras, one that's dead when the computer is unplugged can makethe computer forget a lot of stuff, like where its startup disk is located.
    The battery in the iMac G4 is not considered a user-serviceable part as it requires a level of disassembly not normally undertaken by amateurs. If you feel you have the expereince or inclination, google "G4 iMac takeapart" for instructions on how to get to the innards. Understand that failure to follow the reassembly instructions accurately can result in overheating that kills the computer.
    You can often get around the need to replace the PRAM battery in a situation like yours:
    Start with the OPTION key pressed (if you are using an Apple keyboard). Keep holding until you see icons onscreen indicating startup discs. You may have to wait several minutes before being able to select a disk. However, once you do, the computer should start properly as long as you leave it on wall power.
    Start from a system install/restore CD or DVD, or from any Mac-bootable optical disk. Once the computer is running, use System Preferences > Startup Disk to select your internal hard drive.
    Cold-start the computer while holding command + option+ p + r and keep holding that key combo until you hear three startup chimes. That resets the PRAM and hopefully will point the computer to it proper startup volume.

  • Imac wont boot after long time without restart

    Hi
    I've got a two month old new Imac 21,5" with fusion drive 1TB, i had it just before mavericks was launched..
    i update to mavericks. All was fine, But i allmost never shut down, or restart the imac.
    After some time, I did for a reason i dont remember, had to restart the imac. while booting, it was stuck on the grey screen.. i wasn't able to get it started up, not in safe mode, not after disk repair.. i think i might have tried all the little tricks to get it running again...
    luckily i did have a time machine back up...
    after installing this back up, everything was fine again..
    until 2 weeks later, for some reason i had to reboot again.. and again, it was stuck.. only thing to get the imac working again.. reinstall from time machine back up
    after this , it tried rebooting everyday, and the imac kept working..
    after a few days, i forgot to reboot for a few days.. and what did you think.. the imac is stuk again.. so while reinstalling the time machine back up. I am writing this. anyone else having this rather strange problem.. if i restart the imac now and then i keeps working.. if i dont after a few days, and i do reboot the imac.. is wont boot anymore..
    Any suggestions are welcome
    greetings

    The long tone is an indication that a firmware update is installing. Do you get a progress bar at the bottom of you screen after letting the power button go?
    Have you reset the PRAM? (cmdalt+PR when you restart the machine)
    Also repair permissions when the machine is up and running.

  • IMac wont boot after file transfer from Windows laptop

    Hi folks,
    I am looking for some advice if anyone can help?
    Sunday evening I transferred asome data off an old knackered Windows laptop via my home network. During the transfer, my 2013 iMac 27" started to really slow down and became unresponsive (i tried to cancel the data transfer and restart). In the end I have to force shut down by holding the power button in. Now, upon reboot of the machine, it won't get passed half way of the progress bar - and I've left it an hour at the most and given up.
    I have attempted a verify and repair in Disk Utility, and even though I have managed to Verify Disk and Repair Disk, they took an absolute age to get through - I was chatting to an Apple Customer Care person, and they told me to chat back once it was done, which was probably 20-30mins after I started.
    I then went on to Verify Disk Permission, which I left running for around 2 hours until it finished, and then moved onto Repair Disk Permissions, of which I cancelled after about 4 hours worth of it doing not a lot!
    When I try and boot, it gets to a stage where the hdd is making a repetitive noise, as if it is stuck in a loop somehow.
    I am running Yosemite 10.10.1, and have reset the PRAM to no avail.
    I am fearing the worst tbh, but my main concern is the data on the drive - any tips on how to attempt to recover that data - or to fix the drive itself?
    Thanks
    Andy

    The correct way to restart in Safe Mode is when you hear the "Bong" sound hold down and continue to hold down the Shift key until a progress bar appears. Here are Apple's instructions on how to correctly restart in Safe Mode.
    I would recommend that you also look over Gray screen appears during startup.

  • Imac wont start after electricity went off, no power surge. Apple Hardware Test ,no trouble found, please can anyone help,thanks ,Andy

    Hi, please can anyoner help. I had a power cut at home and went to switch the imac back on and all i can get is a  grey screen, a chime and a circle going around but no blue screen when I start up .I have tried pressing the power button for ten seconds with it switched off .Tried installing back up discs and after about an hour it comes up with an error that caused installation to fail and to contact the software manufacturer,   tried again and the same happened. Tried apple hardware test and test results say no trouble found so am trying the extended test .any help would be great, thanks,Andy. 

    Try resetting the smc and pram.
    To reset the smc
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    To reset pram
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • IMac wont startup (grey screen of death??)

    Hi my iMac G5 wont start up. When I power on I only get as far as the first all grey screen. The fans are running continiously until I have to shut it down. I tried inserting the recovery disk after rebooting but no joy (and now I can't eject the recovery disk).
    Any ideas?

    1. Have you tried the SMU reset? (Disconnect every cable from the back of the computer and leave for a few minutes; then reinsert power cable while holding power button in and hold power button in for at least 10 seconds; then release power button and press it again to power on the Mac).
    2. Do you have OS X installed on an external HD ? If so, power on and hold down the Option key - if you get the screen with your eHD listed with OS X across it, then click that and see if it boots from that.
    If neither of these work, and you've tried Safe Boot, and the Install disk, then it may turn out to be the logic board :-( (if it was your HD you should get as far as a grey screen displaying a folder with a blinking ? ).

  • IMac wont respond after boot. Bad softwareupdate on may 17. 2006?

    After using Software Update this morning with several updates, including security update and firmware update (SMC).... my iMac stops responding appr. 30 sec. after boot. I can move the mouse arround, but keyboard and mouseclick doesn't work. Anyone else with the same problem?
    The problem started after software update but BEFORE the SMC update.
    Any suggestions ???? Please help!

    I have the same issue and tried all the things suggested here, and here:
    http://docs.info.apple.com/article.html?artnum=106464#symp1
    and here,
    http://docs.info.apple.com/article.html?artnum=106214
    but it still leaves me with a blue screen on startup. Any other suggestions?
    Thanks!

  • Imac wont boot after 10.8.5

    white screen after update. 2012 imac 27". was originally leopard i think. actually third time the same machine has done this on updates since lion installed. Last two times took full erase and re-install to get started. Boots fine in safe mode. disc utility runs fine although repair permisions shows a ton of itunes issues that wont clear in safe mode. Boot in R mode and they show to clear but show up again after restart. Ready to go Office Space on this thing.  nothing connected. add on software is Quickbooks and office only

    updates
    jan 6 - erased drive, reinstalled 10.6 using disc, update software. gets to 10.8 and white screens on restart. disc utilities agian, repair disc-no errors, repair permission has a few that wont go away
    jan 7 - erased drive, reinstalled 10.6 using disc - works great, update software to 10.6.8 - works great, download and install 10.9.1 - white screen, agian with disc utility etc, also tried internet recovery
    jan 8 - wiped drive again. downloaded discmaker x and bought new 8gb jump drive. download full version installer 10.9.1. make bootable disc. restart and boot from disc. installs and restarts to finish install. then grey screen
    i dont know what else to try here. ive called several local places and left msg's. im currently doing the erase thing again but this time with secure 3x overwrite option.
    drive is 1TB ST31000528AS
    since 10.9.1 install there are two other drives showing up on disc utility.
    disk 2 - OS X Install ESD
    disk 3 - OSX X base system

  • My Macbook Pro wont startup after installing OS X MOUNTAIN LION

    I just installed os x mountain lion on my laptop and it keeps rebooting itself with an error message, it wont let me do anything else? please help

    If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Safe mode is slower than normal, and some things won’t work at all.
    Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
    If you're able to boot, launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
    Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Maybe you are looking for

  • GR/IR clearing in PO

    Hi In the PO history tab, there is a field called "GR/IR clearing value in local currency". Please advise what is the significance of this field & where does it reflect. If the total value of this field is not zero (e.g. in IR); will there be any pro

  • Af:table inside detailStamp facet is slow

    Hi All, I am using JDeveloper 11.1.1.6. In my page i have an af:table and inside the table i have a facet="detailStamp" which contains one more af:table. I am having a button which opens the detailstamp facet of the selected row of the outer table. A

  • There's a hidden accelerometer in the N95

    There's a hidden accelerometer in N95's - could be interesting! http://research.nokia.com/projects/activity_monitor There is an application that uses this to its advantage: http://www.bysamir.fr/rotateme/ Only problem is that its not 'signed'. If any

  • Photos App Not Displaying Small Images, Is There a Workaround?

    I have an iPhoto album of icons (25x25 and 32x32 images) which I use in mock-up applications on my iPad (such as Blueprint and iMockups). The images display fine in iPhoto on the computer but when I sync them to my iPad, the Photos app shows them all

  • How to recover datafile in Oralcle 10g...? No backups and No archive log

    All, I need to recover the datafile 2 which is for undo tablespace and it is in recover state and i need to recover the data files now . But the bad thing is We dont have backup at all and we dont have archive logs (Archive log disabled in the databa