My Iphone 3 gs is restarting, and a screen to connect to Itunes. When I connect, and restoration, in order to process the information appears: "An unknown error occurred in the restoration (-1)". Help me please!
My Iphone 3 gs is restarting, and a screen to connect to Itunes.When I connect, and restoration, in order to process the information appears: "An unknown error occurred in the restoration(-1)". Help me please!
That is a baseband error. Has your phone ever been illegitimately unlocked? If so, that problem happens. If you haven't jailbroken/unlocked, visit your local Genius Bar.
Similar Messages
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i forgot the password of my iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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i am unable to restore my iphone 4s " screen showing USB cable arrow showing to connect to iTunes" when i connect to itunes it after asking restore (step 3 without going to step 4) starts updating itunes with no effect to screen which is still showing usb and itunes symbols
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
my ipod is disabled and say connect to iTunes when i connect to computer it say enter the pass cod but the ipod browser it's not showing ..any one can help me please, ty
Place the iPod in Recovery mode and then restore
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i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz
Sounds like you broke it.
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when i sync my ringtone to my phone, it pop up a message" unknown error occurred -54", please help me!! thank you!!!
http://www.lmgtfy.com/?q=The+iPhone+couldn%27t+be+restored.+An+unknown+error+occ urred+(12)
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I get "We could not complete your iTunes Store request. An unknown error occurred (4002) Can any person help me with this on, please?
Turning off iTunes Match and Genius and then turning them back on appears to have worked for some people e.g.
https://discussions.apple.com/message/22059685#22059685
https://discussions.apple.com/message/18427550#18427550 -
The iphone iphone could not be restored an unknown error occurred(9) pleas i need help
the iphone iphone could not be restored an unknown error occurred(9) pleas i need help
i phone 5Hi there vienna.hassan,
You may find the troubleshooting steps in the article below helpful.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
-Griff W. -
I cant open my iphone, its showing that ( iphone is dsabled, connect to itunes) when i connect to itunes its showing message on computer screen that ( itunes could not connect to the iphone, because it is loked with passcode. you must enter your passcode on your iphone to connect with itunes.
appreciatedPlace the iPod in recovery mode and then restore the iPod to factory defaults/new iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck
we have same problem bro .. i dont know what to do.
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hi,
i cannot perform any syncs / back ups (including mobile me) on my imac other than old ipods.
i recieve this message
"An unknown error occurred while performing a sync operation. Please check your account and network settings, then try again".hi,
i cannot perform any syncs / back ups (including mobile me) on my imac other than old ipods.
i recieve this message
"An unknown error occurred while performing a sync operation. Please check your account and network settings, then try again". -
I got a error message when I sync my iPhone 5. The message saids "An unknown error occurred (-50)"
Restart your computer and your iPhone. If that doesn't resolve it see this thread: https://discussions.apple.com/thread/2264793
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I am trying to register as a developer in UK and it shows this:
Apple Developer Program Enrollment
We are unable to process your request.
An unknown error occurred. Please try again.
If i click in try again it takes me to company(i am an individual) and it does it again and againI have this same issue. What's frustrating is it puts me in an endless loop. Says to contact them but when I click any contact link it cycles me back to the problem.
I can not access my developer account and do not know why and have no way to contact apple because ...looop... I can not access my developer account. Please help.
Thanks,
Darren -
Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
my phone goes in to recovery mode and flash logo connect to itune, when i connect to itune the msg disply update software and i click that than dwnld software to itune, when software dwnld and installing to my phone after sometime msg disply "errore no. 21" and software not install to my phone
From TS3694:
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
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