My iTunes account says error 13019 after it has recognized all of the music and I have tried everything that is on this website and everything i can find about how to fix it; I even created in under a new administrator. Any suggestions how to fix it?

My iTunes account says "The iPod "Madison " cannot be synced. An unknown error has occured (13019)" after it has recognized all of the music and has went through every song and it said "Copying  (song)   to "Madison"....." and then after it has went through all of my songs (492) it says the error message. I have tried everything that is on the Apple iTunes website about it, I have created the music account under a new administrator, I've tried everything. What do i do?

I found something that worked.  I had never come across "recovery mode," but found reference to it, how to do it. http://www.ichilton.co.uk/blog/iphone/getting-the-iphone-ipod-touch-into-recover y-mode-48.html
Put the ipod touch in recovery mode and then restored it, setting it up as a new Ipod, rather than restoring from the backup.  Given how much trouble I'd had, I suspected that the backup might be corrupted anyway.
That seems to have resolved everything completely.

Similar Messages

  • TS2830 Every time I try to sync my ipod it come up with "error 13019" I have tried every help option on this website and my sisters ipod sync's normallly. What can I do?

    Ipod comes up with ERROR 13019

    (copied from here)
    Resolution
    Update to the latest version of iTunes. The latest version of iTunes can be downloaded from this page. If updating to latest version of iTunes does not resolve the issue, continue: Error occurs while syncing music
    The error will most commonly occur while syncing music. This issue can be resolved by following these steps:
    Select the device name in iTunes under Devices.
    Click the Music tab and under the Sync music option, choose Selected playlists.
    Deselect the Voice Memos playlist.
    Click Apply and then click Sync.
    If the above steps do not resolve the issue, check the device and the iTunes library for duplicate voice memos. If you find any duplicate voice memos, delete the duplicates and then sync.If those steps do not resolve the issue, then follow these steps:
    Select the device name in iTunes under Devices.
    Click the Music tab and deselect the Sync Music option.
    Click Apply and then click Sync.
    After the sync is complete, reselect the Sync Music option.
    Click Apply and then click Sync.
    Test in a new user account
    If the steps above do not resolve the issue, attempt to sync with iTunes while logged in as a new admin user. Follow these steps to create a new administrator user:
    Windows XP, Windows Vista, and Windows 7
    Mac OS X
    From the Apple menu, choose System Preferences.
    Choose View > Accounts.
    Click the "+" (you may need to authenticate to be able to click this).
    Give the new user account a name and short name and enter a password.
    Select the checkbox for "Allow user to administer this computer". This makes the user an admin user.
    Click Create Account.
    Log out and then log in to the new account.
    If the error does not occur in the new user account, other content is causing the error. Proceed to the next section.
    If the error does occur in the new user account, the issue may be caused by content downloaded or created on the device, such as podcasts and voice memos. Removing content from the device may address the issue.
    Error occurs while syncing other content
    If the error occurs while syncing content other than music (applications, podcasts, and so on), perform the same steps as above, but deselect the content that stops the sync. Deselect one type of content, then attempt to sync. Continue until you sync without error. Deselect Apps last, since restoring your Apps would take longer than restoring other content.

  • HT201209 My friend has sent me a code that doesn't work with a US based itunes account (says UK only).  I'd love to hear the music he has bought for me. Is there any way to change this?

    Please help me work out a way to redeem a voucher sent by my friend for some music -- saying it's only in UK based accounts that it's redeemable.

    You cannot redeem codes from one country in another. Must be redeemed in the same country where it was purchased.

  • How can I fix error 13019 WITHOUT having to delete all of my music??

    Yesterday, out of nowhere, my iTunes started displaying error 13019.
    Some songs were fine, but now it's every time I try to put somethingonto my iPod!
    I tried the apple support site but nothing helped.
    It's not that they don't appear on the iPod site on iTunes, it's when I disconnect it that it happens: the files don't exist all of a sudden!
    Please, if you know a way to fix this error WITHOUT having to delete all of my music and playlists, please help me.
    I just don't wanna start all over again for the third time!!!
    -Aliice

    Copy the entire itunes folder from the old computer to the new computer.

  • I have just gone on my itunes account and found all of my music missing, I have not syncronised my ipod for 3 months and went to update tonight and cannot find any of my music that I have down loaded or purchased, help.

    I have just opened my itunes account and have lost all of my music, including music i have downloaded from disc and purchased music it appears to have happened in the last 2 months. can anyone help. When i did a check on my account it came up with the list of all my purchased music  but just dont know where it has gone. i have not synchronised my ipod classic for about 3 months.Help..........

    Content is permanently tied to the account that it was purchased with.
    Simply plug the iDevice into the computer and sync the content you want.

  • Why can I not make any in app purchases?  The two games I have tried are game of war fire age and candy crush.  They both tell me that my device cannot connect to iTunes.  I've tried on my iPhone 5s as well as my iPad mini2.

    I've tried restarting both devices, I've reinstalled the apps, I've reset both devices, I've logged out and back in, and I've tried on both wifi and cellular.  Any help would be appreciated.

    Also, I have purchased other apps and music on iTunes since the problem started.

  • I need to delete programs that have been duplicated after the software update has been done.  The computer won't delete them.  Anyone else having this problem and if so, how do I delete the old program after it's been updated.

    After upgrading software, it appears the old software isn't deleted.  My computer hard drive is almost full so I need to delete a ton off of my computer.  When checking the software that can be deleted I noticed I can the old software hasn't been deleted.  How can a person do this?  Any suggestions on how to quickly dump some programs.

    Sig is right — reclaiming space on your hard drive should be a matter of looking for the largest files you can delete, not starting with applications. I have 200+ applications on my hard drive, and altogether they occupy less than 14GB of space. Just a handful of them — Acrobat Pro, iPhoto, Aperture, Illustrator, Photoshop, InDesign and Adobe Media encoder — are larger than 500MB apiece, and if I disposed of all of those, I'd only get 5.6GB back. My Utilties folder contains 78 apps, and it only amounts to 1.1 GB.
    If you have any feature-length movies on your hard drive, those should be the first things you trash or move to an external drive.

  • ITunes states that my credit card security codes are invalid, but they are correct! I know for a fact that the information I've put in is correct, and I have tried three different credit cards; two visa, and one Amex. Same problem for others in 2008-now.

    How can I fix this problem? I've tried signing out and back in.
    I owe them $1.29 too, from a song, so I cannot select "none" as a payment.
    I'm not buying an iTunes giftcard, either.... HELP!
    I can't even download any free apps, or update my apps.
    Any ideas?

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

  • I cant download itunes programme for my samsung rv510 laptop, it says error occurs after I try to instal the 10.7 version? What do I need to do?

    I cant download itunes programme for my samsung rv510 laptop, it says error occurs after I try to instal the 10.7 version? What do I need to do?

    .dmg.part is not a complete file..  It usually indicates that the entire file has not been downloaded yet.  Are you sure you downloaded the entire file?   (i recommend updating itunes through  > Software Update
    Alternatively, you can download it from here: http://support.apple.com/kb/DL1614

  • After updating ipod touch to ios5 the ipod toch has stopped responding to work, can't even turn it off.it remains sync...when i connect to itunes it says error 0sE8000065. any solution?

    after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even  turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Also see:
    iOS: Not responding or does not turn oniOS: Not responding or does not turn on

  • My iTunes account says that it cannot locate the original file for all of my songs.  My iPhone still has all the music and is able to play the songs, if I sync and backup my iphone will the songs be replaced with the empty copies from my itunes library?

    So basically I tried to back up my itunes library to my external hard drive and when I followed the instructions and then went to play a song it said Orginal file cannot be found. It said that for all of the songs. I'm not sure how to fix what I did, I already tried consolidating and all of that stuff and it didn't locate the files.  I'm guessing that I somehow deleted the original songs along the way.  I synced my iPhone without knowing what I did and surprisingly all of the music is still on my phone.  So now that I've completely screwed up my iTunes account, I need to know how to get all my music back onto my iTunes account and have that library only on my external hard drive, not my computer. Everything looks fine on my iTunes besides the fact that it cannot locate the files but what I'm afraid of is me syncing and backing up my iPhone and then being left with no music because it syncs to the empty songs.  How can I fix this? and if I can't fix my iTunes library is there anyway for me to still be able to backup my iphone and all the music on it, without erasing my music?

    Well I'm not sure if I correctly backed up my itunes library because when trying to open itunes from that back up it keeps saying original file not found. Okay this is going to sound confusing but bear with me.  I "backed up" my itunes, meaning I just dragged and dropped the iTunes folder into my external hardrive, and then I changed the destination on iTunes to open from my external hardrive.  It was working fine when I did that, however I did that just on my own, I didn't know about consolidating the files or any of that so I hadn't done that before copying the folder to my external hard drive. I can't remember but I'm pretty sure I deleted the iTunes folder after I had copied it to my external hardrive. So I did that and it was working fine, I was able to open my itunes with my external hardrive.  BUT yesterday I thought that I hadn't done it correctly because I didn't consolidate the files and all that, so I wanted to be more thorough and do that, I followed the steps to do that but when I did that I think it got all the files from my computer and not from my external hard drive so it basically didn't find anything on my computer because I had deleted them. And like an idiot, I replaced the iTunes folder on my external hard drive (the one I did correctly the first time), with the one I did wrong. So I believe I pretty much deleted all the music files from both my external hard drive and my computer. Please correct me if I'm wrong?
    I believe getting all my music back on my itunes is a lost cause. BUT I still have all my songs and stuff on my iPhone. My question is, if I plug my phone into my computer and sync it, will it erase all my songs from my phone? A little more info, my iTunes still has the names and stuff of all my songs, they just can't be played because the files are missing, my iPhone doesn't need to erase and sync when I plug in my phone because it's already synced to my computer. What I'm afraid of is when I plug in my phone to backup and sync, will it erase my music because it can't find the files on my computer or external hard drive anymore? Or will it just leave the songs because they're already there (on my phone) and only sync the new songs that I've downloaded? I just need to know is my iTunes still going to be functional as far as me being able to backup my phone?
    I have a lot of songs purchased from iTunes but a lot (like 60%) are from CDs that I no longer have. So re-downloading my music would only account for 40% of my library.

  • Whenever I try to log in to my iTunes, it says error 50 and won't let me log in

    I just bougt Macbook Pro 13' and itunes worked just fine at first.
    But later on that day, i tried to log in to my itunes to listen to itunes radio,
    it won't even let me log in.
    instead when i type my id/password to log in to itunes, it says error -50, try it later.
    also when i try to use itunes radio on my iphone 5s, it signs in but when i hit play, it doesn't play and just keep skipping songs.
    please let me know how to solve this.

    Having the exact same problem after updating to Mavericks and 11.1.2 iTunes on my Macbook Air.
    I can connect to App Store and iBooks, and the iTunes store also loads when I open it. But I am unable to login and get unknown error -50 all the time.
    Anyone able to help?

  • HT1212 Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed?

    Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed? I do not think it has been synced with a computer before.

    Disabled
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.
    Otherwise y will have to restore and thus erase the iPod
    You can restore from backup
    If not in backup then:
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe from the restored iPod via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    -iPod touch Deleted Photo Recovery Tips You Should Know
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

    Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?

    Are you using a proxy server to access the net?
    Or another cause could be that your router thinks it's in its home country (probably china)
    I just don't know how to fix it. There's a way but I don't know enough to advise.
    You could try googling your router model and 'wrong country' or keywords like that and see if something comes up.

  • TS3212 when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

    when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

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