My Itunes will not open up. I get the lovely 'Itunes has encountered ....'

"..a problem and has to close" message.
I've searched around a few times and haven't found any solution on here. But I think I might have found another issue because now my Quick-time (Though I barely use it.) isn't working either. Below I have copy-and-pasted the errors that show up.
I have:
-Reinstalled itunes
-Un-Installed Bonjour.
-Ran a Malwarebytes scan (which is still scanning but nothing so far)
Who can help me? Please.
QuickTime:
EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.66.71.0
P3 : 4ba1a755 P4 : QuickTimePlayer.dll P5 : 7.66.71.0 P6 : 4ba1a74a
P7 : 00005b6d P8 : c0000409 P9 : 00000000
Itunes:
AppName: itunes.exe AppVer: 9.1.1.12 ModName: ntdll.dll
ModVer: 5.1.2600.5755 Offset: 0001b21a

The ntdll.dll/BEX combo you're getting usually does indicate malware. Usually Malwarebytes picks up whatever beasties are causing it, but in some cases it hasn't helped.
One thing that has been working in cases when malwarebytes hasn't touched things has been downloading a copy of Microsoft Security Essentials updating definitions and running a full scan with that:
http://www.microsoft.com/security_essentials/
Does the MSE scan get your iTunes and QuickTime launching again?

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