My keyboard is not working, especially the letter a. I need to set up a new password but i'm unable to type the letter a. is there any way we can do it online to get access to my documents?

my keyboard is not working, especially the letter a. I need to set up a new password but i'm unable to type the letter a. is there any way we can do it online to get access to my documents?

my passwors begins with the lettera

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I bought an iphone 5 in December. However my iPhone does not support 1700 HSPA . The current iphone 5 does. Is there any way I can trade my iPhone to get the current iPhone since they are both iphone 5?

I bought an iphone 5 in December. However my iPhone does not support 1700 HSPA . The current iphone 5 does. Is there any way I can trade my iPhone to get the current iPhone since they are both iphone 5?

No, you have to sell yours and buy the new iPhone 5 with the proceeds.
Please do not double post. Asking many times does not change the answer.
Message was edited by: ckuan

A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?

A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?
I suggested contacting Compub in Nassau St as the info is priceless and worth the trouble of trying to regain?
Any thoughts? The poor lady is very distress

If she has backed up her iPhone she can replace that iPhone and set up the new iPhone from her backup.
You can put the iPhone that went into water into a plastic baggie with either new silica gel packets (preferred) or raw rice and let it sit for 4 - 5 days. After that time remove the phone and connect it to power for at least a half hour. While it is still connected to power reset it by holding down the power and hold button, wait for the Apple logo then let go of the buttons. Might take several tries. If it revives immediately back it up.

After upgrading to OS Mavericks, I realized that the Partition for Windows is gone. I have really important data on this drive without a back up. Is there any way I can get this data before reformatting. Is there any third party software for receiving the

After upgrading to OS Mavericks, I realized that the Partition for Windows is gone. I have really important data on this drive without a back up. Is there any way I can get this data before reformatting. Is there any third party software for receiving the data or any possible way? Money is not a limitation to this fix. Please help!!!

sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

I have purchased a mac mini only to find I am unable to run Logic pro 9 , is there any way this can be achieved? It has been suggested that I partition the drive and install a copy of an older operating system to run the Logic Pro, is this feasible?

I have purchased a mac mini only to find I am unable to run Logic pro 9 , is there any way this can be achieved? It has been suggested that I partition the drive and install a copy of an older operating system to run the Logic Pro, is this feasible?

BDAqua wrote:
....but some other new Macs will boot frome a clone of 10.6.8...
Only with a whole lot of effort and instability. As the new Minis have
hardware (HD4000, USB 3.0, etc.) that is totally unsupported in old OSes.
The only option would be to see if it would work by installing in a virtual machine
running 10.6.8. I'm sure there will be some performance hit but whether it would
be enough to be unusable is the question.

Me and my partner have just brought a new MacBook. We both have individual iTunes and iCloud accounts, is there any way we can access both accounts on one computer?

Me and my partner have just brought a new MacBook. We both have individual iTunes and iCloud accounts, is there any way we can access both accounts on one computer?

Set up 2 accounts one for each of you.

I accidentally created an iCloud account using the wrong email address for my username - I already have an iCloud account with a different email address username. Is there any way I can merge these accounts?

I just upgraded my MacBook from OS X 10.6.8 to Mountain Lion so that I could stream from my other devices (iPhone and iPad) to my MacBook. After making it through the upgrade process, I realized that I used the wrong email address for my iCloud username when starting up on the MacBook. My iPhone, iPad, and iTunes are under my Hotmail email address and I accidently used my Gmail email address for the MacBook. Is there any way I can merge these two icloud accounts together? I tried changing my account information to add the other email address, but wasn't allowed because another account was using the name (duh). If I can't merge them, how could I change the MacBook from the Gmail address to the Hotmail address so that all my devices are on the same icloud account? It'd be nice if I could keep the free 5GB of storage that comes with my purchase of the software, but I'd rather lose the storage than not be able to stream.

To change accounts on your Mac, go to System Preferences, sign out of the current account, then sign into the new account. When you sign out of the current account it will delete synced data from your Mac. Assuming your data (such as contacts, calendars, etc.) is in the other iCloud account, it will be synced to your Mac when you sign into this account.

IPod touch got stolen didn have findmyipod touch turned on is there any way I can make sure they don get in my emails

Someone stole my iPod touch and I'm afraid they will get in my email from my iPod touch is there any way I can find my iPod touch or erase my info from it from my laptop I have my serial number

These are your only options.
http://support.apple.com/kb/HT2526?viewlocale=en_US
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

My husband and I use the same apple ID, I have just started using an iPhone and deleted all his contacts from my phone. He hadn't backed up his iPhone but my iPad is backed up to iCloud. Is there any way I can retrieve his contacts from there?

My husband and I use the same apple ID. I started using a new iPhone and deleted his contacts from my phone which has also deleted them from his phone. He hasn't backed up his phone but my iPad is backed to iCloud. Can I retrieve the contacts from this?

In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.

Is there any way i can alter my macbook to get the keyboard to light up?

I recently bought my MacBook and didn't know that lit up keyboard was an option. i am so disappointed, is there anything i can do aside from replacing it to get a light up keyboard?

If you have a unibody model, it's probably possible, but it would be costly to replace the keyboard.
There are flexible LED lights you can get that plug into the USB port. They don't take much power and shine on your keys.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

I had my 4S backed up to iTunes but not iCloud. I recently got a new 4S and the store transferred my pictures, but 150 of them didn't transfer over. Is there any way I can see the pictures from my first phone on my computer since I had had it backed up?

None of the pictures show up on Iphoto either

If you are logged in to icloud with your same Apple ID. Go to setting on your phone>Photos & Camera and turn ON my Photo Stream.

Is there any way I can get rid of the noise my iPod makes when I plug it in to charge without turning the volume of the whole IPod (4th Generation) down?

I have a 4th generation IPod touch. Today I downloaded the new iOS 6.0.1 and I have a question. Is there any way I can get rid of the noise when I plug it in to charge? I had it set that way before, and I can't seem to figure out how I did it. I found when I turned down the over all volume it gets rid of it, but I don't want to change the over all volume. Thanks so much for you help and Happy Holidays.

If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

The product that I purchased is not working!!!! I need help and I've been stuck in your "Contact us loop" for the last few days and I'm getting frustrated. How do I contact you for HELP!

The product that I purchased is not working!!!! I need help and I've been stuck in your "Contact us loop" for the last few days and I'm getting frustrated. How do I contact you for HELP!

Probably the best place to start is the right forum for your product. This is the forum for Distiller Server, a long dead product used by big companies, and probably not what you have. If you can't find the right forum, please let us know the FULL name of what you paid for (please check your invoice, as Adobe have many similar products), and we can perhaps direct you. Good luck!

We had a MacBook Pro stolen from our home when we were out of town and I am pretty sure we never activated the LoJack type of function on it not sure if its called lojack but you get what I am saying is there any way we can activate such hardware/app now

to
We had a MacBook Pro stolen from our home when we were out of town and I am pretty sure we never activated the LoJack type of function on it not sure if its called lojack but you get what I am saying is there any way we can activate such hardware/app now so we can possibly recover our laptop? Any one who can point us in the right direction that would be great and we would be very grateful. Thanks So Much

Lojack for laptops - if that is the product you purchased and installed, you will need to read the user manual or contact the manufacturer as it is 3rd party. You did file a police report right?

On iTunes 11, how can I access home sharing if the music is from a CD? Is there any way I can download these songs if (A) I no longer have the CD, or (B) I do not want to pay $25 a year for iTunes Match?

On iTunes 11, how can I access home sharing if the music is from a CD on a different computer using Home Sharing? Is there any way I can download these songs if (A) I no longer have the CD, or (B) I do not want to pay $25 a year for iTunes Match?

Yes, you can copy songs that you ripped from a CD to your Home Sharing computer.
Turn on Home Sharing first on both computers. To do that, go to File > Home Sharing > Turn on Home Sharing. Enter your Apple ID and password.
Now go to your computer that you want to copy the songs to and connect to your Home Share. You can do that by clicking on the popover button located at the left top corner right below the play control buttons. Click on it and scroll to the bottom until you see your Home Share and select it.
Go to Music in your Home Share. Select the songs that you want to copy in your Home Share and click Import at the bottom right corner.

My keyboard is not working, especially the letter a. I need to set up a new password but i'm unable to type the letter a. is there any way we can do it online to get access to my documents?

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