My keyboard on macbook pro (laptop) is acting weird. One key is not responding at all. Have verified using Keyboard viewer and some other keys are printing the unresponsive character at random.
my keyboard on macbook pro (laptop) is acting weird. One key is not responding at all. Have verified using Keyboard viewer and some other keys are printing the unresponsive character at random. "z" is the unresponsive character.
Is it a damaged keyboard ?
The laptop is just 2 months old, will Apple replace it with a new one if its indeed a damaged keyboard or just repair, I use it for official purposes so being without a laptop is not much of an option.
No one here works for Apple, so we don't know what Apple might or might not do. If it's a genuine defect, they will of course repair it under warranty. It is not their responsibility if it effects your ability to work or not, so that's on you.
If, however, they determine that the key is problematic as a result of your misuse of the laptop, then everything is on you. And trust me, if they find a glob of dried up beer or coffee there, they will charge you.
Your only choice is to take it in for repair.
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final cut pro x - lion - mbp 2011 2.0 15 - not responding at all since latest update. Can't open or edit projects, loading window that pops us when you click the app (as it loads) does not go away, says loading compressor support, paralyzed. Have tried reinstalling, default settings etc
Appreciate suggestion, working on deadline. Thanks.Here is the start of the crash report:
Process: Final Cut Pro [20568]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.0.1 (185673)
Build Info: ProEditor-185670300~1
App Item ID: 424389933
App External ID: 4138831
Code Type: X86-64 (Native)
Parent Process: launchd [102]
Date/Time: 2011-11-11 20:41:32.201 -0800
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 192058 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 157161 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: DD542B2F-58A0-482E-AAFA-ECADEC76F562
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000280000003
VM Regions Near 0x280000003:
CG shared images 00000001cbf62000-00000001cc182000 [ 2176K] r--/r-- SM=SHM
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Application Specific Information:
objc[20568]: garbage collection is OFF -
Hi
Can someone please advise if it is possible to connect my Apple MacBook Pro 13.3" to a WiFi Printer, as I am connected to the Internet through Telstra Wireless broadband.
Is it possible by using Airport Express or some other way?
Thanks1.Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
Safari > Preferences > Extensions
3. Turn off proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273 -
I have Dragon Dictate but did not notice until now that the earphone jack is only for listening so I cannot dictate using headphones and the mic on the computer is not good enough for that. A friend gave me a USB card that says 3D Sound on top; it is a plastic case, charcoal gray in color and side jacks to connect headphone and mic. Connected to computer but it does not do a thing. Any ideas on how to make it work?
You are not supposed to connect a pair of speakers(as in left and right in a stereo pair)to two separate out jacks on the sound card.the place on the card where headphones/speakers with the mini jack goes is the right place.
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I tried to reload Aperture 3 on my newly replaced hard drive and was unsuccessful because I used the wrong S/N twice.
See this knowledge base article:
Troubleshooting Professional Application Serial Numbers http://support.apple.com/kb/TS2005
Try to remove your System ID file(s) and enter your serial number(s) again:
The System IDs are located here:
/Library/Application Support/ProApps/
If present, remove the file Aperture System ID, then launch the Aperture and enter your serial number.
Regards
Léonie -
This started happening around the beginning of this year. I contacted Apple Support and they worked with me on-line and over the phone. It happened again the next day. After it happened about 20 more times, I took it into the Apple Store and they decided to reinstall the OS. Since then, it has happened about 10 more times.
This has happened with and without attached devices or flash drives. It has happened on different wi-fi networks. It generally happens when I am navigating with the track pad or with a mouse. I don't recall ever leaving the room and returning to find the gray screen. In other words, it happens shortly after I have moved the cursor. I've noticed the pinwheel usually appears before the gray screen.
Any suggestions?Talbott Jones wrote:
I've noticed the pinwheel usually appears before the gray screen.
Bad sectors on the hard drive or failing drive, pinwheels usually means there is a delay of some sort from either the network or the storage drive, but not exclusive.
If you reboot to gray screen, hold the shift key down while rebooting, that may get you back in
Run through 1-16 here and get back to me if this is assisting you
mention your results and what you did
Step by Step to fix your Mac -
Recently i have updated my iphone 4 to latest 4.3.5 update using itunes... from the time i have updated... i am facing problems... like touch sensitivity... like cant attend the call at one swipe... cant use any applications at the corner of the screen... some times i touch message icon... it moves to next page... some times in the applications without touching the screen in the app the features get activated... is it the problem with the software update or my iphone is having any problem with screen...
please let me know what should i do...Do the basic troubleshooting steps described in the User Guide, Appendix B:
Restart phone
Reset phone
Restore in iTunes using a backup
Restore as a new iPhone, without using a backup.
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf
Also, remove any screen protector.
If none of the above works, there is a hardware problem that needs evaluation by Apple or whoever provides iPhone warranty service in your country. -
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i all ready tried download the update again and again .... because i read somewhere in apple support that the update should be of more than 70mb but mine is of 60 or 58mb . Suggest me a way to update .If you use Software Update it will designate the 10.7.1 specific for your model, and may miss somethings. It is better to download the update straight off Apple's website. Mind you, unless you know your software is not compatible with 10.7.2 or later, I recommend at minimum upgrading to 10.7.3. That's where I found to be my happy medium with. Run repair permisssion with Applications -> Utilities -> Disk Utility when you are finished. If you have any third party cache cleaning software remove it. Especially remove MacKeeper if that got installed using these directions since it has given people more headaches than any. The only utility you need is a backup utility. And periodically let the machine stay awake running screen saver instead of energy saver. This will keep the logfiles clean. The combo updates are better than the delta updates. Combo updates do multiple updates at once.
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AirDrop transfer between Mac mini (late 2012) and MacBook Pro (late 2008) works only one way. I see both machines on both airdrop windows. Firewalls on both machines are set exactly the same way, and with Network Browser set to allow. Can send a file from Mac mini to MacBook, but not the other way. Never get a window asking to accept on the Mac mini.
Found no useful documentation on AirDrop anywhere in the whole support site.Maybe this will work. From an Apple support article.
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Why wont my macbook pro send emails. I can receive but not send
why wont my macbook pro send emails. I can recieve them not send
Go to your email provider's setup page and check what the settings for the SMTP server are supposed to be. Most good providers will even have instructions on how to set up Mac Mail.
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I've recently spilt a little bit of water on my Macbook Pro 13" and some of it went into the keyboard, the first thing I did was get paper towels and dry it off, everything is except now the speakers sound different, and a little bit lower in volume, basically the speakers just sound weird, there's no word to describe it, I can't really hear any bass from my speakers
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
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contact Apple for in shop diagnostics and cost estimation ....possible parts replacement. -
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Creative Cloud Help | Creative Cloud / Common Questions
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Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine." -
can this device be used as an external hard drive with a macbook pro laptop and use files on the airport time capsule?
If you mean an AirPort base station other than the Time Capsule, it doesn't have internal storage.
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I do not wish Firefox Start Page to automatically load when I turn on my computer. the help I sought gave suggestion(s) for a desktop computer to go to start menu and run a system configuration to deselect Firefox as startup - I have a Macbook Pro laptop and haven't been able to figure out where I can do the same - need assistance please
Look in System Preferences > Accounts > Login Items and remove Firefox from that list.
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How do I know what files to remove from my Macbook Pro laptop?
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