My mac air won't start up.it is frozen right before the log on screen. It shut down fine the time before, what should I do? Does it have a safe mode like windows?

My Mac book air wont start up.it is freezing up right before the log on screen. It shut down properly. I cant figure out what could of caused this. Any advice would be greatly appreciated.

Hi Justin,
Are you getting to the Login screen? Or is freezing up on a blue screen? Are you still at the gray screen? Run any updates recently?
You can try Safe Boot/Mode and see if that does anything - http://support.apple.com/kb/ht1455
The next step would be to try and verify/repair Disk Permissions, but you'll need access to another computer for DVD/CD sharing or an external DVD drive.

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