My Mac is a lemon, but I want it to be an Apple.
Hello All:
A few months ago, I purchased a Mac Powerbook G4 12". It is my first Mac purchase, and I love it! However, I have been having very weird issues with it. When I first got the comptuer, I turned it on a few days after the purchase and it would stall when attempting to load the OS. The friend that I bought it from was a nice guy, so he deduced that it was a bad harddrive, and replaced it. It began to work a lot better, but I would still get weird problems: my iTunes library would fail to come up, it would take a few tries to install updates and some software, and I even uninstalled an application and my sound drivers just disspeared...
Anyways, I updated to OSX 10.4.11 and my sound came back and my iTunes library started sticking around, so everything was all gravy. Then, being the extreme nerd I am, I installed World of Warcraft (I know, I know). My Mac didn't like the discs I was giving it, so I downloaded the installer, and after several days of wrestling with the computer, I finally got it all installed and updated and started playing it. It was working fine, but now the game crashes A LOT. It takes 5 tries sometimes just to get logged in and stay logged in without the game crashing. When it crashes, it says something along the lines of "Assertion failed" and gives a specific file and memory location of the cause of the crash.
Now, I thought this was only for WoW, but the other day I was playing a game in my web browser, and it also crashed several times before letting me play, which leads me to believe that either the video memory or RAM is bad. Does anyone else have any ideas?
I appreciate your response and am glad you made your way through this monster post!
My G4 has lost and crashed so many times. I think its the worst system I have ever used. I had a recalled battery for months and never recieved a notice about having a recall. I have had New logic board, Hard drive, Erase and re install 3x. Bought Office with an ex GF and when it crashed I lost that with no way of getting it again, The bar was NOT helpful or understanding. My F12 and eject keys wouldnt work so i brought it in for a fix and they said it had heavy water damage???
Shelled out another 150$ for that, On top of having apple care.
I brought it into MOA apple store for ANOTHER erase and re-Install (SPinning bar load-up) They later called me and said it was fixed. WHen i got home NOTHING was fixed same as it was before!!
If i had 10$ for every hour Ive sat in that **** store I would be able to buy another MAC, Not only the countless hours of transport from work-school-home to the store. I wasted several hours in commute for the MOA incident and didnt even have my problem resolved.
The most recent crash I was surfing the web and checking email and social networks the bottom right side was extremely HOT! it kept crashing with the black screen and freezing up. I took the battery out, let it cool off and sure enough the next day it just booted to a ? screen. I think all this is because of those faulty batterys.
This is getting way to old as much money as this company makes they should either re-imburse me or set me up with a new MAC. The day i purchased my computer (for school) My bill totalled 4,800 with software, ipods, mac, etc.
I have been trying to get my father to purchase one for home because they CAN be very user friendly (when they work).
He called customer support a couple crashes ago and he suggested they fix this problem and replace it (like good ALL good companies do!) and the support guy said "oh you want a new one, well just buy it" - Are you effen kidding me!!!??
If They had any respect for their customers they A- wouldnt have said that! and B- Done whats right, That being a replacement.
I dont have the time or money to keep up this horrible G4, Its a horrible situation and needs to be fixed. I have never gone to the Genius bar with a problem and left in UNDER 2 hours. One day I was there for 6 HOURS, YES 6 hours!! More staff is all i can say.
Anyone else been treated like **** by this company?
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