My macbook air no bare paginas de internet y ya llame a la empresa que proporciona el servicio y dice que todo trabaja bien. por que mi mac no abre paginas?

my macbook air no bare paginas de internet y ya llame a la empresa que proporciona el servicio y dice que todo trabaja bien. por que mi mac no abre paginas?

sarafromchile wrote:
Sorry is in Spanish
I introduce myself my name is Sara Rojas, Curico graphic designer, on Friday 29 April, I took my macbook to the technical service team of Kennedy Avenue for a change 'top case' and a display problem. $ 30,000 charged me for a diagnosis, just to know what was the real problem that had the screen, I said that was delayed a couple of days to deliver this diagnosis, recently and after several phone calls to local, on Friday May 6 I gave a reply and a budget for the replacement of an investment board (problem of the screen) choose to accept the budget, considering we're talking about one of the largest and most important companies in the world, which means they are responsible and compliant, I commented that the replacement could take up to 20 days to arrive in Chile as the U.S. asked. But today, 30 May, having spent over a MONTH since my team reached the offices of the service STILL NOT READY TO HAVE MY NOTEBOOK despite repeated calls by phone to request as soon as possible under the same (and taking all paid for and that they could not order the parts without prior cancellation). just hide behind cheap explanations as' the replacement has already been requested, has not yet reached. " for me as a designer the notebook is my working tool and 1 month seems more than enough time to respond to the service that already paid.
is possible for a company of that size is not layers of responding to your customers?PÉSIMO EL SERVICIO DE MACONLINE CHILE.

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MacBook Air + Time Capsule frequently dropping internet connection

I too have been having frequently dropped wireless connections between my MacBook Air (MBA) and my Time Capsule(TC). My TC is connected to a cable modem and I also have an Airport Extreme Base Station (AEBS) at a different part of my house which is used to extend my network connecting via ethernet to a PC running VISTA, and wirelessly to a printer and an older MacBook. I also connect wirelessly to my home network with two iPhones, a Squeezebox 3 with a server running on the PC. I have an Apple TV and a Squeezebox 2 connected to my TC via ethernet.
When my connection drops I will either see a Time Capsule disconnect message or if I am surfing the web, the browser just hangs. The wireless ICON strength is still pegged a the max level. None of my other devices (wireless or ethernet) connected to the TC or the other AEBS seem to drop their internet connections. I can re-establish the connection on my MBA by either turning off my MBA's Airport wireless and then turning it back on or by running the network diagnostics. The latter method usually shows green lights for all but the "Internet" and the "Server" which will have yellow lights. Usually when I select my wireless network and press continue, it will prompt for my WPA2 password which I have to reenter even though I always check the box for it to remember the password in the keychain.
After reading the various discussions on disconnect problems and trying the various "solutions" I was still having the disconnect problem.
Last night, I decided to turn off my Time Capsule and was then able to maintain an internet connection for considerably longer than before. Perhaps it was one of the other "solutions" that caused that. After turning my TC back on, the disconnect problem reoccurred within about 5 minutes.
Next, I did my too frequent Time Capsule remedy which was to disconnect the power and then reconnect the power. (Seems like some of these devices (APPLE TV included) could use power switches.) I then deleted the .sparsebundle backup file on the Time Capsule. I was then able to restart Time Capsule backup and things have been running uninterrupted for over 12 hours...still backing up (20GB in 12 hours? Doesn't seem very fast!). I can report back later if this actually "fixes" my disconnect problems in the future. I am dubious that it will.
I have several questions about the MBA and the TC/Time Machine backup operation.
1.) I often forget about the TC when I close the lid on my MBA and haul it off to work. At work (connecting via ethernet), I will eventually get a TC disconnect error. But I am wondering if there are points in the backup process where a random disconnect will cause some sort of TC corruption. What is the recommended way of handling this? Should I always stop the Time Machine backup before turning off my MBA? (A nuisance if so!)
2.) What is happening when the TC backup operation stops functioning and hangs up the MBA's internet connection? (I see lots of messages logged in the system log when this happens; but, of course, I don't have much of a clue of which ones are normal and which are not normal. I could send a copy of the logs when it happens next (I am assuming it will).
Also one other anecdote. A few months back, I had taken another AEBS to my work to use during a training conference. My MBA kept dropping its connection while the other PC laptops in the room maintained their connections...(very embarrassing!). Maybe one of the other "solutions" would have fixed the problem or maybe if I had just turned off my Time Machine backup it would not have disconnected. I will repeat that exercise when I get a chance now that I have some things to try.
It seems pretty clear to me from my own experiences and the discussion reports of others that the disconnect problem lies in the MBA's wireless internet connection software or the configuration of it. It seems like it is having difficulty recovering from various wireless connection "mishaps".

Folks, I was having a very similar problem for the last 6 months. My connection was fine until June 2008, after which my Macbook and my Time Capsule would constantly conflict. If I rebooted or reset the TC, or the MB, things would be fine for a few minutes or sometimes a few hours and the problem would recur soon thereafter. About a month ago, I had to do a clean reinstall and the problem vanished for about 5 days, after which it reappeared. My MB never had a problem at work, or at someone else's home or with other routers, only with TC. Apple sent me a new TC, then they replaced my Airport card but the situation did not change ... UNTIL ABOUT AN HOUR AGO.
An hour ago, I called Apple for the nth time in the last 6 months, and the rep heard me out (just like the previous n-1 reps). He then asked me to to System Preferences --> Accounts --> Login Items and asked if Real Player Downloader showed up in my list. Indeed it did. He asked me to remove it, and told me that Apple had just figured out that the Real Player downloader was recently found to be causing a drop in the connection between Macbooks and the TC (as well Airport Express).
The problem I've been having baffled everyone. All the previous reps, the guys at the Genius Bars, nobody had a clue. Joe (the rep I spoke with this morning) seemed very confident that the removal of the Real Player Downloader from the list of login items would resolve the problem. So far, so good. My connection seems solid (its only been an hour, but earlier it would drop after 5 minutes of use).
I hope my problem that (literally!) used up hundreds of hours of my time has been finally resolved. I hope this solution will work for at least some of you as well. What gives me hope is that this solution is logically consistent with the history of my problems. I probably first downloaded Real Player in June 2008. And when I did a clean install, I remember downloading Real Player a few days after the reinstall. So I'm pretty hopeful that my issue has been finally resolved.
Shame on Real Player for putting out a defective piece of software. And thank you Joe!

Tethering Macbook Air to Iphone 5s for Internet

HI All
I'm currently trying to tether my Macbook Air to my Iphone 5s so that I can connect to the Internet via 3g if I'm working away from a wifi spot.
I understand from the shop that this is possible, but I can't seem to get it to work
When I connect via the macbook, I find the phone OK and I then get prompted for a security code verification, which matches fine.
However, the connect is not then made.
When I click on the macbook under bluetooth settings/devices, it shows the device as unconnected. When I click to connect, it comes up with the message;
Connection unsuccescful, 'Graeme's Macbook Air' is not supported, and then only gives the option "forget device"
I've unpaired and repaired it a couple of times, but repeats with the same message

look for your phone under wifi, not bluetooth.
make sure you have hotspot turned on, on the phone.
does the blue connection bar ever appear on the phone.
I use my Air all the time in the backwoods with the iphone wifi hotspotting, its very handy and usually foolproof (it didnt used to be a couple years ago however)

Macbook Air only connects to the internet for a few seconds at a time.

My 2013 Macbook Air (10.8.5) will only connect to the internet for a few seconds. It recognizes the wifi, but will just timeout when trying to access a website. If I turn Wifi off and then back on, it will work for another few seconds, only for the same issue to come up. I've tried EVERY SINGLE troubleshooting tip I could find and nothing works. I've renewed DCHP, rebooted my Mac, rebooted the router, network diagnostics, everything. I've scanned with Sophos multiple times and nothing has been detected. My 2007 MacBook Pro works just fine on the network as well as my roommates Macbook and my Apple TV. I have no clue how to fix it and am praying someone knows what to do. Please help!

Start by getting rid of "Sophos," which is worse than useless.
Remove the Sophos product by following the instructions on this page, and also this one, if applicable. If you have a different version, the procedure may be different.
Back up all data before making any changes.

Macbook air freezes after login on internet

Hi
I'm having an issue with a student's macbook Air, running 10.6.7 fully updated.
What happened is it was working fine, she was just having a website pop up issue, so I ticked the "Auto Proxy Discovery" setting, like all other macbooks.
Then I quit Safari and opened it again, it loaded some of the Apple page and beach balled. I can move the mouse but everything else is frozen, cannot force quit, so had to hold down the power button. The same thing happens in Firefox. The kicker is that it all works in Safe Mode and I can browse to a website just fine. (All students are required to login to the proxy server)
It works fine in normal mode if I'm just using Word or anything not requiring internet.
She has had this problem before, but it was fixed by the previous IT guy and she did say it ran out of power last night and shutdown. This just seems so strange!
Thankyou for any help in advance.
Pierre

Ok I have an update which is most interesting.
The student said it worked fine at home over the weekend. They brought it to school today and bam, as soon as they log onto the network it will freeze if it gets any internet traffic. I cancelled the proxy login when opening Safari then it froze after 3 seconds, but I still believe it's internet traffic related.
I turned it off and back on, but didn't log onto the network just yet and it works fine, obviously getting no http traffic.
I guess when I couldn't find the power button like a normal macbook it decided not to like our school

Does the macbook air work with bell wireless internet?

im thinking about buying a macbook air but i need to know if it works with bell wireless internet

My understanding is that the BWI uses an 802.11b wireless standard that is perfectly compatible with the built-in reception that the MBA has.
Is there anything that would lead you to doubt the compatibility?

Why my brand-new macbook air getting so slow on internet connection?

My mba getting so slow all the sudden, it take me at least 20 sec to get on Google page. anybody can tell me what is wrong?

Have to say comparing this thread to many others that it isn't just the internet and wireless connection. I'm just about ready to throw my new Macbook in the garbage as this has been an ongoing issue since I bought it. And it's not the connectioon as anyone else coming in to our home is able to connect easily, Google TV runs just fine, the only device with issues is the MacBook. The hours I waste waiting for pages to load or trying to reconnect are numerous. Very dissappointed.
While this thread had a happy outcome, most of the others are like my situation where the problem doesn't get resolved. If the standard PCs and windows can work fine why doesn't a Mac. I feel duped and dumped twice as much money into a device that doesn't work as good as the less expensives laptops with Windows.
Frustrated

All of my Macbook Air menu bar icons are gone!

I was just playing some chess, and i closed my macbook and put it in my case, and when i got back to it to check the time, all of the icons were gone! I need my icons =\

Mac's have OS X. not iOS. That said:
Try moving your cursor to the bottom of the screen to see if the launch bar reappears. You may have hidden it by accident.

My MacBook Air keeps disconnecting from the internet. Can some one please help me fix it.

It says that my wi-fi is still up but i wont load any pages.

Hello there, NicholasFromDawsonville.
The following Knowledge Base Article is a great resource for help with troubleshooting Wi-Fi:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Having trouble with connecting my iphone and macbook air using bluetooth for internet tethering

Hi,
I am facing an issue connecting my iPhone5 to my Macbook Air using bluetooth primarily for internet tethering - personal hotspot.
Every time I try to pair my iPhone with the Macbook Air, I get the error on the iPhone that 'the device that I am trying to connect is not supported'.
Can anyone provide assistance to me on resolving this issue.
Thankyou,
Ashwani

You can't resolve it using bluetooth because it is not a feature you can use here are the supported files for bluetooth http://support.apple.com/kb/ht3647
YOu will have to contact your carrier and enable personal hotspot as suggested by questionaire.
Understanding hotspot http://support.apple.com/kb/HT4517

Windows 8.1 on Macbook Air connecting to Time Capsule

I have installed Windows 8.1 on a separate partition of my MacBook Air. My Time Capsule (2 TB) is visible when I boot to iOS X, however, when I boot to WIndows, it doesn't show in the Network devices list even though the MacBook Air is connected to the Internet through the Time Capsule's wireless network. Does anyone have any suggestions of how to make the Time Capsule available under WIndows? I have turned on Network Discovery and file sharing in Windows.
Thanks for your time.

It is very helpful to install airport utility for windows.
Although rather out of date it adds bonjour for windows and other small apps which help.
Then in standard Windows Explorer, type the TC IP address directly into address bar.. thusly.
\\10.0.1.1
Now you will need to find out the IP of the TC.. that should now be available in the airport utility you have just installed.
If it refuses to open the issue is firewall .. turn it off.. or it is network is set to work or public location not home.. reset it to home.

My new macbook air does not recognize my line in for recording. Please advise

I plug into a soundboard from a church and record with a line in on my macbook - or at least I did. My old one recognized the line in under sounds but this new one doesn't seem to acknowledge??? Help

Hi Brad Mason,
Welcome to the Apple Support Communities!
I am glad that your MacBook Air can connect to the internet using your Time Capsule but I can understand the frustration of not being able to print or back up using Time Machine either. For setting up your printer, I would suggest working through the first attached article.
Mac Basics: Printing in OS X - Apple Support
For making sure that your computer is set up and backing up to Time Machine correctly, I suggest reading over and working through the next attached article.
Mac Basics: Time Machine backs up your Mac - Apple Support
If after verifying that your computer is set up with your printer and Time Capsule correctly you are still having issues, please let me know what errors you receive or what happens when you attempt to print or back up your computer.
Cheers,
Joe

Factory reset for macbook air 2012???

I was given a macbook air and I would like to factory reset it but I dont know how. he doesnt remember any old passwords and ive never used a mac. the OS X UTLITIES panel appears when I turn it on . I just wanna bring it back to "right out of the box" status. help! lol id really appreciate it

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number onthis page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

What the last OS X to macbook air A1237 ?

What the last OS X to macbook air A1237 ?

10.7.5 is that last installable version.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

Why is my macbook's bookmarks bar and browsing history on my daughters separate laptop when her browser is open under her user account

when my daughter logs in to safari on her macbook, my favorites bar and my internet history from my macbook show up - how can i stop this ?

Eddy is right, if you still want iCloud on her laptop under your name (for instance so you can still 'find her mac' from YOUR account or you use 'notes' among your family), then go into 'system preferences' then 'icloud' on HER machine and deselect Safari.
Note, though, that your daughter could still re-enable Safari sync later and see your history.
If you really want to keep browsing history 'clean' but have a unified iCloud account, I would disable it on her machine but also surf 'privately' on my device to make sure that my browsing history isn't avaiable to others.

My macbook air no bare paginas de internet y ya llame a la empresa que proporciona el servicio y dice que todo trabaja bien. por que mi mac no abre paginas?

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