My Macbook Pro is too slow!
I am only running Firefox, Papers2 and Pages and 3.99GB of my 4GB ram is being used up. A detailed description of my system I took with EtreCheck is below.
There is a kernel task that is using a lot of my memory, does anyone know what this is ?
I hope someone can help me !
Best,
Problem description:
my computer is too slow!
EtreCheck version: 2.0.10 (97)
Report generated 2 November 2014 08:09:22 CET
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 4:17:44
Disk Information: ℹ️
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (94.22 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Incompatible Software/InterCheck.app
[not loaded] com.sophos.kext.sav (7.1.1) Support
/Incompatible Software/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (6.0 12106.692267) Support
[not loaded] com.parallels.kext.prl_hypervisor (6.0 12106.692267) Support
[not loaded] com.parallels.kext.prl_netbridge (6.0 12106.692267) Support
[not loaded] com.parallels.kext.prl_usb_connect (6.0 12106.692267) Support
[not loaded] com.parallels.kext.prl_vnic (6.0 12106.692267) Support
/Library/Extensions
[loaded] org.virtualbox.kext.VBoxDrv (4.1.8) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.8) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.8) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.1.8) Support
/System/Library/Extensions
[not loaded] com.haier.driver.evdo (1.0.6) Support
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[invalid?] com.cisco.anyconnect.gui.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.adobe.versioncueCS3.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.mozy.backup.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.sophos.autoupdate.plist Support
[invalid?] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.akamai.client.plist Support
[running] com.spotify.webhelper.plist Support
[invalid?] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
Citations UNKNOWN (missing value)
iTunesHelper UNKNOWNHidden (missing value)
Google Notifier UNKNOWN (missing value)
EvernoteHelper UNKNOWN (missing value)
Skype UNKNOWN (missing value)
Google Notifier UNKNOWN (missing value)
Mozy Status UNKNOWN (missing value)
iAntiVirus UNKNOWNHidden (missing value)
TTSL Olive VME101 Dialer UNKNOWN (missing value)
SOHOCalendarsService UNKNOWN (missing value)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
SophosUIServer Application (/Library/Sophos Anti-Virus/SophosUIServer.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.16 Support
OfficeLiveBrowserPlugin: Version: 12.3.2 Support
RealPlayer Plugin: Version: Unknown
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.4 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 9.5.5 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 Support
Move_Media_Player: Version: npmnqmp 071503000004 Support
Picasa: Version: 1.0 Support
Safari Extensions: ℹ️
Evernote Web Clipper
Save to Pocket
Feeder
3rd Party Preference Panes: ℹ️
AppTrap Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
MacFUSE Support
Xmarks for Safari Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 74
Oldest backup: 2011-09-30 09:35:52 +0000
Last backup: 2014-10-29 15:40:43 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
23% storeagent
10% WindowServer
1% mds_stores
1% sysmond
1% plugin-container
Top Processes by Memory: ℹ️
442 MB firefox
146 MB Finder
139 MB mds_stores
125 MB installd
107 MB WindowServer
Virtual Memory Information: ℹ️
479 MB Free RAM
1.40 GB Active RAM
1.00 GB Inactive RAM
916 MB Wired RAM
1.21 GB Page-ins
114 MB Page-outs
RAM usage as such is not your problem since Mavericks is designed to use as much as is available. Read this:
http://support.apple.com/kb/HT5890
Since you have Parallels installed, a RAM increase would be beneficial.
Ciao.
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The problem is not specific to an application. It is slow regardless of what I am doing, even when first staring up and logging in.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
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You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook Pro 2011 too slow for FCPX?
I have a MB Pro 2011 i7, 2 ghz processor and recently upgraded to 16gb ram for my video editing. im using fcpx but I didn’t see much difference when in terms of speed when I upgraded my ram from 4-16gb when I’m using this program. I was just wondering if this is because of my processor?
Ram Does not speed up any process, but it alowes you to work with bigger files 16 gb (HUGE FILES) The program itself will not run noticebly faster by upgrading the ram. The processor does all the thinking. (making things a tiny bit faster tho) Video editing is all about the processor.
That's why a processor cost 3-400$ and a 16gb ram cost about 60..
But then, you could upgrade your harddrive to a SSD! THAT my friend would certainly speed up every process in your computer, From boot time, to end time!
You can go a LOONG way with a 256gb SSD if you work with files up to 200gb, But you would have to have a external harddrive to store your files!
SSD: http://www.amazon.com/Samsung-Electronics-sata_6_0_gb-2-5-Inch-MZ-7TD250BW/dp/B0 09NHAEXE/ref=sr_1_1?ie=UTF8&qid=1353334079&sr=8-1&keywords=Samsung+ssd+256
External HD: http://www.amazon.com/Seagate-Expansion-Desktop-External-STBV3000100/dp/B00834SJ U8/ref=sr_1_4?ie=UTF8&qid=1353334112&sr=8-4&keywords=external+hd
NAS: http://www.amazon.com/Iomega-35887-StorCenter-diskless-Network/dp/B007DAJWXQ/ref =sr_1_24?s=electronics&ie=UTF8&qid=1353334196&sr=1-24&keywords=NAS+4tb Then buy 4 or 6 tb harddrives and put them inside.
Also keep in mind: A i7 DESKTOP processor is about 40% faster than a i7 Laptop Processor
Hope this helped -
my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?
Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
Is too much of the system memory tied up? If so, what can I do to free some up? -
2010 Macbook pro is running slow in Mavericks. Do I need more than 4gb ram?
My late 2010 13" 2.4Ghz Intel Core 2 Duo Macbook Pro is running slow since upgrading to Mavericks. I currently only have 4gb of ram. When I boot up It takes quite awhile (nearly 5 minutes or more) before the system is usable. Or it takes almost as long to switch to another user. Once I let it sit, it runs fine. I'm mostly using Safari and possibly MS Word at any given time. I looked at the Activity monitor and I believe I'm using aboiut 3.6 - 3.9gb of physical memory and over 4gb of virtual memory. Swap is using 0 at all times.
Do I need more RAM? Wipe my drive and do a fresh install? I'm reluctant to do the latter, because I don't want to have to reinstall all of my apps (even witha TM backup).
Thanks allThanks Linc for any help-
Hope I didn't paste too much. Uninstalling CleanMyMac has already helped some. Here goes:
2/3/14 12:14:36.075 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.076 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.083 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.084 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.085 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.085 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.152 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.152 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.153 AM secd[356]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.153 AM secd[356]: securityd_xpc_dictionary_handler Keychain Access[395] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
2/3/14 12:14:36.346 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x2fd] flags: 0x8 binding: FileInfoBinding [0x48b] - extension: jpg, UTI: public.jpeg, fileType: ????.
2/3/14 12:14:36.349 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:48 scale: 1
2/3/14 12:14:40.061 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x231] flags: 0x8 binding: FileInfoBinding [0x3e1] - extension: pdf, UTI: com.adobe.pdf, fileType: ????.
2/3/14 12:14:40.062 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: pdf, UTI: com.adobe.pdf, fileType: ???? request size:48 scale: 1
2/3/14 12:14:40.883 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x3fb] flags: 0x8 binding: FileInfoBinding [0x15f] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: WXBN.
2/3/14 12:14:40.884 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: WXBN request size:48 scale: 1
2/3/14 12:14:42.496 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x191] flags: 0x8 binding: FileInfoBinding [0x409] - extension: xls, UTI: com.microsoft.excel.xls, fileType: ????.
2/3/14 12:14:42.555 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: xls, UTI: com.microsoft.excel.xls, fileType: ???? request size:48 scale: 1
2/3/14 12:14:42.799 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x281] flags: 0x8 binding: FileInfoBinding [0x32f] - extension: doc, UTI: com.microsoft.word.doc, fileType: W8BN.
2/3/14 12:14:42.926 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xa03] flags: 0x8 binding: FileInfoBinding [0x903] - extension: doc, UTI: com.microsoft.word.doc, fileType: W8BN request size:48 scale: 1
2/3/14 12:14:46.228 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x51b] flags: 0x8 binding: FileInfoBinding [0x343] - extension: htm, UTI: public.html, fileType: TEXT.
2/3/14 12:14:46.229 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xc03] flags: 0x8 binding: FileInfoBinding [0xb03] - extension: htm, UTI: public.html, fileType: TEXT request size:48 scale: 1
2/3/14 12:14:46.756 AM com.apple.IconServicesAgent[407]: main Failed to composit image for binding VariantBinding [0x51f] flags: 0x8 binding: FileInfoBinding [0x299] - extension: xml, UTI: public.xml, fileType: TEXT.
2/3/14 12:14:46.762 AM quicklookd[409]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xe03] flags: 0x8 binding: FileInfoBinding [0xd03] - extension: xml, UTI: public.xml, fileType: TEXT request size:48 scale: 1
2/3/14 12:14:59.191 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:14:59.321 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:15:00.358 AM WindowServer[141]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
2/3/14 12:15:01.036 AM WindowServer[141]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.68 seconds (server forcibly re-enabled them after 1.00 seconds)
2/3/14 12:15:36.961 AM NetAuthSysAgent[447]: handleStreamError: stream error domain: posix error: 60
2/3/14 12:15:50.059 AM SecurityAgent[470]: MacBuddy was run = 0
2/3/14 12:15:50.123 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:15:52.153 AM parentalcontrolsd[475]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
2/3/14 12:15:52.733 AM SecurityAgent[470]: User info context values set for JASON
2/3/14 12:15:52.983 AM SecurityAgent[470]: Login Window login proceeding
2/3/14 12:15:53.237 AM sandboxd[101]: ([474]) storeagent(474) deny file-read-data /Users/JANINE/Library/Preferences/com.apple.WebFoundation.plist
2/3/14 12:15:53.244 AM WindowServer[141]: Session 256 is switching to console
2/3/14 12:15:53.255 AM Dock[397]: CGSCopyDisplayUUID: Invalid display 0x003f003d
2/3/14 12:15:53.256 AM Dock[397]: uuid_callback_master: failed to retrieve UUID for display 0x003f003d (1001) (invariant failure)
2/3/14 12:15:53.272 AM WindowServer[141]: Session 256 retained (2 references)
2/3/14 12:15:53.281 AM WindowServer[141]: Session 257 released (1 references)
2/3/14 12:15:53.488 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
2/3/14 12:15:53.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:15:55.308 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
2/3/14 12:15:55.338 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
2/3/14 12:16:08.120 AM spindump[462]: Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001607_Bielski-MacBook-Pr o.diag
2/3/14 12:16:09.114 AM spindump[484]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001609_Bielski-MacBook-Pr o.diag
2/3/14 12:16:10.401 AM spindump[486]: Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-02-03-001610_Bielski-MacBook-Pr o.diag
2/3/14 12:16:32.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:17:52.335 AM warmd[19]: [__warmctl_evt_desktop_up_block_invoke:499] Desktop up bcstop timer fired!
2/3/14 12:20:52.788 AM SecurityAgent[491]: MacBuddy was run = 0
2/3/14 12:20:52.926 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:20:55.909 AM SecurityAgent[491]: User info context values set for XXXXXX
2/3/14 12:20:56.362 AM SecurityAgent[491]: Login Window login proceeding
2/3/14 12:20:56.735 AM WindowServer[141]: Session 257 is switching to console
2/3/14 12:20:56.765 AM WindowServer[141]: Session 257 retained (2 references)
2/3/14 12:20:56.766 AM WindowServer[141]: Session 256 released (1 references)
2/3/14 12:20:57.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:20:57.290 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
2/3/14 12:20:57.974 AM parentalcontrolsd[499]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
2/3/14 12:20:58.773 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
2/3/14 12:20:58.900 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
2/3/14 12:21:14.958 AM com.apple.preference.security.remoteservice[511]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:14.978 AM com.apple.preference.security.remoteservice[511]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:15.247 AM WindowServer[141]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
2/3/14 12:21:16.084 AM Dock[397]: find_shared_window: Invalid depth WindowID 0xbb
2/3/14 12:21:16.520 AM com.apple.preference.security.remoteservice[511]: Bogus event received by listener connection:
<error: 0x7fff7eaebb50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7eaebe60> { length = 18, contents = "Connection invalid" }
2/3/14 12:21:17.004 AM WindowServer[141]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 2.76 seconds (server forcibly re-enabled them after 1.00 seconds)
2/3/14 12:21:25.403 AM System Preferences[502]: view service marshal for <NSRemoteView: 0x7ff1c9440660> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x60800066bd80 {NSDebugDescription=The connection was invalidated from this process.}
timestamp: 00:21:25.402 Monday 03 February 2014
process/thread/queue: System Preferences (502) / 0x10b346000 / com.apple.NSXPCConnection.user.endpoint
code: line 2940 of /SourceCache/ViewBridge/ViewBridge-46/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
domain: communications-failure
2/3/14 12:21:27.128 AM com.apple.preferences.users.remoteservice[515]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:27.147 AM com.apple.preferences.users.remoteservice[515]: assertion failed: 13B42: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
2/3/14 12:21:27.914 AM com.apple.preferences.users.remoteservice[515]: Bogus event received by listener connection:
<error: 0x7fff7eaebb50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7eaebe60> { length = 18, contents = "Connection invalid" }
2/3/14 12:21:35.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:22:03.403 AM launchservicesd[53]: Application App:"System Preferences" asn:0x0-41041 pid:502 refs=7 @ 0x7fd3e3c62950 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x44044 pid=522 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100019/0x186b3 queue
2/3/14 12:22:03.403 AM WindowServer[141]: [cps/setfront] Failed setting the front application to System Preferences, psn 0x0-0x41041, securitySessionID=0x186b3, err=-13066
2/3/14 12:23:24.677 AM SecurityAgent[527]: MacBuddy was run = 0
2/3/14 12:23:24.793 AM WindowServer[141]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2/3/14 12:23:28.985 AM SecurityAgent[527]: User info context values set for JASON
2/3/14 12:23:29.193 AM SecurityAgent[527]: Login Window login proceeding
2/3/14 12:23:29.446 AM WindowServer[141]: Session 256 is switching to console
2/3/14 12:23:29.471 AM WindowServer[141]: Session 256 retained (2 references)
2/3/14 12:23:29.471 AM WindowServer[141]: Session 257 released (1 references)
2/3/14 12:23:29.677 AM airportd[63]: _doAutoJoin: Already associated to “XXXXXXX”. Bailing on auto-join.
2/3/14 12:23:29.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 ****
2/3/14 12:23:30.726 AM parentalcontrolsd[537]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
2/3/14 12:23:31.491 AM WindowServer[141]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
2/3/14 12:23:31.542 AM WindowServer[141]: Display 0x04273140: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
2/3/14 12:24:08.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5400 **** -
My MacBook Pro gets very slow while doing work like watching movies and using net .. video gets lag very often and while surffing on net it gets very slow ...
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
HT1338 why my macbook pro is running slow now ?
why my macbook pro is running slow ?
Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
Sluggish Finder - Bunch of icons on your desktop? An overcrowded desktop slows down your Mac. Get rid of needless Finder calculations - Open a window in Finder/View/Show View Options: ensure "Calculate All Sizes" option is unchecked.
Internet related - It's likely that your broadband connection is the bottleneck. You can check your speed on http://www.speedtest.net to see how fast your connection is. If your web browser specifically performs slowly, quit and relaunch it. If browser remains sluggish, empty its cache. Safari/Empty Cache Firefox/Preferences - select the Network tab of the Advanced preferences and click the "Clear Now" button in the "Offline Storage" area.
Application related - Launch "Activity Monitor" - Applications/Utilities - click the CPU heading and see what float to the top. If an application takes up a large chunk of CPU and won't let it go, it could be dragging down your Mac's performance. Quit it by clicking the Quit Process button at the top of the Activity Monitor window.
Too little ram - max out your ram. -
My macbook pro is very slow after installing mountain lion
my macbook pro is very slow after installing mountain lion? Is anyone else having this issue?
If you don't use an SSD and bump your RAM up to 8 Gb's you may experience slow speeds, but I noticed slow speeds with your general configuration in SL.
one thing you should consider right now is, Spotlight is Reindexing your hard drive, that takes time and resources, (resources which you don't necessarily have to spare).
If you continue feeling like your performance is slow, you have a few options with this computer (I have the same one).
the express card slot can house a wintec SSD drive. That little door on the side of your machine is pure gold for a really quick solution for speeding up your machine. I have one in mine right now i'm using as a scratch disk for CS6 but I used to boot from it, and the speed boost was out of this world.
You could take out the internal HDD and put in a new SSD (I have a Vertex 4 from OCZ) it is completely over kill but my experience is pretty fast and I keep up with the later MBP models colleagues have.
There are some other options for you like taking out the optical drive (however I don't know if I'm supposed to talk about that here). Google Data Doubler.
You need to also set it to always use the 9600 chipset, this will increase performance a lot too. to do this go to system preferences>energy saver>Better Performance. This switches the video card to the better one and makes a world of difference.
Lastly, your RAM. after an EFI Firmware update, our computer support up to 8GBs of RAM. Do it!
Late 08 MBP 2.53 GHZ 9600 chipset 8gb ram, Vertex 4 SSD -
MacBook Pro is running slow and All applications getting not responding..
MacBook Pro is running slow and All applications getting not responding after every 30 seconds. I have tested by hardware test nothing wrong with hardware. I am worried Because I am totally stuck with my macbook pro Help me Please !!! I have tested by creating guest account and also new account as administrator. same thing happened. apps running. I opened activity monitor and watched carefully when any app stucked, In activity monitor there is in front of ap name following text appeared : (Not Responding) in red color. 129GB free memory, 4 GB RAM Core i3 MacBook Pro 13 inch.
Instant help needed..
Thanks in ADVANCE !!!First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
MacBook Pro Lag, running slow and to much time to start.
Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 52
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Microsoft Microsoft Nano Transceiver 1.1
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
136% Spotlight
13% WindowServer
5% Safari
4% SpotifyWebHelper
3% NotificationCenter
Top Processes by Memory: ℹ️
318 MB java
163 MB com.apple.WebKit.WebContent
137 MB mds_stores
137 MB Google Chrome
129 MB Mail
Virtual Memory Information: ℹ️
484 MB Free RAM
3.83 GB Active RAM
3.24 GB Inactive RAM
1.03 GB Wired RAM
2.45 GB Page-ins
213 KB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 07:42:25 AM Self test - passed
Apr 13, 2015, 03:18:21 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 52
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Microsoft Microsoft Nano Transceiver 1.1
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
136% Spotlight
13% WindowServer
5% Safari
4% SpotifyWebHelper
3% NotificationCenter
Top Processes by Memory: ℹ️
318 MB java
163 MB com.apple.WebKit.WebContent
137 MB mds_stores
137 MB Google Chrome
129 MB Mail
Virtual Memory Information: ℹ️
484 MB Free RAM
3.83 GB Active RAM
3.24 GB Inactive RAM
1.03 GB Wired RAM
2.45 GB Page-ins
213 KB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 07:42:25 AM Self test - passed
Apr 13, 2015, 03:18:21 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details] -
MacBook Pro is running slow. Please help!
Hello,
My MacBook Pro is slow to boot up, slow to open applications, and takes awhile to process actions (like clicking a link or selecting a field in which to type). I have posted an Etresoft snapshot of my system in hopes that perhaps it can help diagnose the problem. If possible, I would like to increase the over all speed of my system. I believe some of the errors are due to failed/corrupt apps that launch on start up, but I am not sure. Any help that this community can offer would be very helpful.
Thanks!
Problem description:
MacBook Pro is very slow.
EtreCheck version: 2.1.8 (121)
Report generated February 15, 2015 at 1:33:33 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 629
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:42:33
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 269.00 GB (116.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk0s4) /Volumes/Untitled : 50.21 GB (28.08 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 500.11 GB
EFI (disk1s1) <not mounted> : 210 MB
My Book (disk1s2) /Volumes/My Book : 499.76 GB (17.66 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ips (3.5f1 - SDK 10.6) [Click for support]
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[failed] com.lexmark.hbnlistener.plist [Click for support] [Click for details]
[failed] com.lexmark.hostinfoupdater.plist [Click for support] [Click for details]
[loaded] com.lexmark.hostregister.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp UNKNOWN (missing value)
Citations Application (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper UNKNOWN (missing value)
Canon IJ Network Scanner Selector2 UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Music Manager UNKNOWN Hidden (missing value)
SAVDiskMountNotify UNKNOWN (missing value)
ScanNotification UNKNOWN (missing value)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.0 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
Safari Extensions: ℹ️
Reddit Enhancement Suite
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync [Click for support]
Flash Player [Click for support]
Growl [Click for support]
MusicManager [Click for support]
Symantec QuickMenu [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 269.00 GB Disk used: 152.18 GB
Destinations:
My Book [Local]
Total size: 499.76 GB
Total number of backups: 12
Oldest backup: 2014-05-06 04:22:17 +0000
Last backup: 2015-02-15 20:27:58 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 152.18 GB X 3)
Top Processes by CPU: ℹ️
92% Folder Actions Dispatcher
8% WindowServer
6% coreservicesd
5% mds_stores
3% mds
Top Processes by Memory: ℹ️
258 MB SymDaemon
236 MB LiveUpdateDaemon
112 MB Dropbox
112 MB com.apple.WebKit.WebContent
109 MB Folder Actions Dispatcher
Virtual Memory Information: ℹ️
265 MB Free RAM
1.61 GB Active RAM
1.11 GB Inactive RAM
667 MB Wired RAM
15.71 GB Page-ins
275 MB Page-outs
Diagnostics Information: ℹ️
Feb 15, 2015, 01:33:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133324_[redacted].crash
Feb 15, 2015, 01:32:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133225_[redacted].crash
Feb 15, 2015, 01:31:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133158_[redacted].crash
Feb 15, 2015, 01:31:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133124_[redacted].crash
Feb 15, 2015, 01:30:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133054_[redacted].crash
Feb 15, 2015, 01:30:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133026_[redacted].crash
Feb 15, 2015, 01:29:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132958_[redacted].crash
Feb 15, 2015, 01:29:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132932_[redacted].crash
Feb 15, 2015, 01:28:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132858_[redacted].crash
Feb 15, 2015, 01:28:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132833_[redacted].crash
Feb 15, 2015, 01:28:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132808_[redacted].crash
Feb 15, 2015, 01:27:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132743_[redacted].crash
Feb 15, 2015, 01:27:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132717_[redacted].crash
Feb 15, 2015, 01:25:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132559_[redacted].crash
Feb 15, 2015, 01:25:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132533_[redacted].crash
Feb 15, 2015, 01:25:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132507_[redacted].crash
Feb 15, 2015, 12:22:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122241_[redacted].crash
Feb 15, 2015, 12:21:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122135_[redacted].crash
Feb 15, 2015, 12:21:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122100_[redacted].crash
Feb 15, 2015, 12:20:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122029_[redacted].crash
Feb 15, 2015, 12:18:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121850_[redacted].crash
Feb 15, 2015, 12:15:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121552_[redacted].crash
Feb 15, 2015, 12:14:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121410_[redacted].crash
Feb 15, 2015, 12:11:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121159_[redacted].crash
Feb 15, 2015, 12:10:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121046_[redacted].crash
Feb 15, 2015, 12:09:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120919_[redacted].crash
Feb 15, 2015, 12:07:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120742_[redacted].crash
Feb 15, 2015, 11:53:29 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-02-15-115329_[redacted].crash
Feb 15, 2015, 11:48:33 AM Self test - passed
Feb 15, 2015, 01:24:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132440_[redacted].crash
Feb 15, 2015, 01:32:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133254_[redacted].crash
Feb 15, 2015, 01:26:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132652_[redacted].crash
Feb 15, 2015, 01:26:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132626_[redacted].crash
Feb 15, 2015, 12:22:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122211_[redacted].crash
Feb 15, 2015, 12:19:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121953_[redacted].crash
Feb 15, 2015, 12:18:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121808_[redacted].crash
Feb 15, 2015, 12:05:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120503_[redacted].crash
Feb 15, 2015, 12:00:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120056_[redacted].crashHope this helps.
https://discussions.apple.com/thread/6466590
Remove Norton software. -
My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?
EtreCheck version: 2.1.8 (121)
Report generated April 6, 2015 at 13:30:31 GMT+3
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 510
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:59:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (410.99 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Downlite [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.extensis.FMCore.plist [Click for support] [Click for details]
[running] com.f31898d9029420d2.agent.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[not loaded] com.f31898d9029420d2.daemon.plist [Click for support]
[running] com.f31898d9029420d2.helper.plist [Click for support]
[running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.quark.quarkupdate.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.bittorrent.uTorrent.plist [Click for support]
[failed] com.jdibackup.JustCloud.autostart.plist [Click for support] [Click for details]
[failed] com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]
[running] com.mackeeper.MacKeeper.Helper.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: ℹ️
AdBlock
Adblock Plus
MacVeXe
macfest
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Quark Update Preferences [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% WindowServer
4% mds_stores
4% Safari
4% mds
1% SystemUIServer
Top Processes by Memory: ℹ️
481 MB Safari
271 MB MacKeeper Helper
163 MB Finder
105 MB mds_stores
105 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
91 MB Free RAM
1.77 GB Active RAM
1.61 GB Inactive RAM
700 MB Wired RAM
861 MB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Apr 6, 2015, 01:27:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-06-132703_[redacted].crash
Apr 6, 2015, 12:28:23 PM Self test - passed
Apr 6, 2015, 01:27:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-06-132716_[redacted].crash
Apr 4, 2015, 12:46:41 PM /Library/Logs/DiagnosticReports/JustCloud_2015-04-04-124641_[redacted].hang -
My macbook pro is running slower than normal, is there a way to speed it back up?
Lately my Macbook pro has been slowing way down. This primarily happens when working in Photoshop (or at least that is where I notice it most) and if I shut down then start back up it is slightly faster. I am an old PC guy and have only been on a Mac for a year now. With PC's you could clean out a cache or do some other things to "clean out the system". Is there something I can do on the Mac to bring the working speed back up to where it was when I bought the system? I have already cleaned out the trash and I transfer most of my images and large file to an external drive so I have over 1/2 my HD space still available.
Memories Photography PNW wrote:
Is there something I can do on the Mac to bring the working speed back up to where it was when I bought the system?
1: Max out your RAM. Crucial.com has a excellent method to make sure you get the exact RAM specifications and tells you the amount of RAM slots available (you have two, both filled with the default RAM) Buy your RAM wherever you like of course once you get the information.
2: If you have a more recent machine, OtherWorld Computing has 16GB of RAM available for $1500 if your game. That would most certainly speed up Photoshop as it wouldn't have to swap the extra memory to the hard drive (slow). I don't know who else sells 16GB of RAM at this time.
3: You can install a 500GB OCZ Vertex SSD drive and use that as the boot drive, your Photoshop will most certainly scream. But the fastest 500GB OCZ Vertex SSD on the market is $1800. Apple's is slower (needs a new Mac) and is about $1500. You could go with a smaller/faster SSD, but lack significant storage space. SSD's are not 100% erasable and have limited write capacity. You could opt for a 7,200 RPM hard drive replacement and gain some more speed and large storage capicity without breaking the bank.
4: You can run ALL the maintenance and cleaning aspects of the free OnyX and reboot, that will perform the "cache cleaning" your looking for and perhaps solve something that is messed up and slowing your machine down, but it's not a significant performance enhancer.
Since your a new Mac user, there is a lot of free "extras" including OnyX, that a Mac user might have great need for, included in this list.
(as always I receive no compensation for any site or product mention, all below are free/donationware)
VLC (plays anything)
Perian (installs additionalQuicktimecodecs)
FlipForMac (Windows media in Quicktime)
TheUnarchiver(unpacks just about everything)
Carbon Copy Cloner (clonesbootdrive to another HFS+j drive, hold option bootable)
2 free 3D games - NexiuZClassic and Cube 2 Sauerbraten
LibreOffice (freeofficesuit, reads/writes Office files
Gimp (free image editor)
OnyX (free maintainenceandcleaning)
Pacifist (opens DMG filesforextraction)
Mactracker (inforonApple products)
NTFS Mounter (for WindowsNTFSdrives)
EasyFind(deep search)
TimeMachineEditor
TinkerTool
ClamXav (free anti-virus)
Caffine (keeps yourMacawake)
Browswerplug-in check (especially for Flash!) -
My macbook pro is going slow lately
My macbook pro is going slow lately, it takes longer time to just open a finder window or a simple photo or word document or pdf document. Everything in general goes slower than before.
I don´t know what to do to fix this and have the macbook pro run as it used to before.
Thank you
EtreCheck version: 2.0.4 (89)
Report generated 15 de octubre de 2014 12:18:07 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 6 days 0:19:43
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (158.28 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
[loaded] com.koingosw.MacCleanse4Helper.Scheduler.plist Support
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iAntiVirus AplicaciónHidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% Google Chrome
3% WindowServer
2% hidd
0% sysmond
0% netbiosd
Top Processes by Memory: ℹ️
137 MB Google Chrome
110 MB Google Chrome Helper
82 MB Finder
56 MB WindowServer
54 MB mds_stores
Virtual Memory Information: ℹ️
855 MB Free RAM
1.28 GB Active RAM
593 MB Inactive RAM
1.16 GB Wired RAM
15.93 GB Page-ins
1.06 GB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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