My mom's iPad 2 is not able to be re-activated after I restore it for my brother, it's new owner. Help?
My mom is giving her old iPad (iPad Second Generation) to my older brother (a new apple user, hehe). However, after I restored everything he wasn't able to activate it, because it asks him to type the first my mom's Apple Id (s•••••@me.com). The is that she had a few problems with her first id and I deleted it for her. I hope so... Then, I've created a new Apple Id and for some reason the iPad does not accepts, it doesn't say the id or password is wrong, it just doesn't accept it.
And now, after a few tries, guess what. Her Apple Id is blocked. I know... :`(
So, what am I suppose to do??
Please help. ^^
She needs to reset her password for that Apple ID (the original one that was used for iCloud's Find My iPad feature), then you can enter it again.
iCloud: Activation Lock
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This article explains the process.
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Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
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Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
ThanksYou got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars -
i recently buyed totally unlocked sprint iphone which was legally contract free and i am using that phone in india but i am not able to send sms .everything is working fine except sending sms. i have tried everything plz help me !! i have tried everything i.e. reset iphone /hard reset/network setting reset /sms service no i have also changed but i am still not able to send sms.. please help me as i am really worried .. thank you !!
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Hi,
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