My old computer crashed before I could de-install cloud - how do I get it on my new computer?

I got Creative Cloud through my school last semester. Just a month ago, my computer crashed and I had to have my hard drive replaced, losing my entire creative cloud. I got a new computer and tried to reinstall cloud but when I put in my depemption it says that its already been redeemed. Which, I would expect, since I was never able to deactivate cloud on my last harddrive.
How do I go about getting the programs onto my computer now?

You simply sign in with your Adobe ID in CC app. There is no need to run the redemption procedure just for a reinstall. If you need to reset activations, contact support by web chat.
Mylenium

Similar Messages

  • Computer Crashed before I could make backup.

    My computer crashed before I could make a backup of my library. Can I some how recover on a different computer without a backup?
    Message was edited by: truthhunter87
    Message was edited by: truthhunter87

    Do you at least have your music, videos, photos etc on an ipod?

  • My computer crashed before I could unsync my iPod!

    Alright, so, my computer crashed before I could unsync my iPod from the iTunes installed on it and before I could save my music to CD. It's now dead and long gone-- a hopeless cause.
    IS THERE ANY WAY TO MOVE THE MUSIC FROM MY IPOD TO MY NEW LAPTOP?
    And to transfer the new things on my laptop to my iPod?
    Someone PLEASE help.

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 installed hold down the Shift + Ctrl keys. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes 7.3 Keyboard Shortcuts for Windows
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Transfer iTunes Store purchases using iPod
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Mac and Windows
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • How do I get entire library onto new computer without old ipod (stolen) or old computer (died)? When I plugged in my new ipod 5th gen, it only synced purchases.

    How do I get entire library onto new computer without old ipod (stolen) or old computer (died)?  I just bought an ipod 5th gen and when I plugged it in, it only synced purchases.

    You restore the media to your new computer using the backup you made of your old computer before it died. You did backup your computer, right?

  • I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted

    I have a new computer running os10.9. my old computer ran cs5.5(upgrade version). I am trying to get CS5.5onto my new computer. when i load cs5.5 towards the end of the install it asks for the cs5.5 serial number. i put that in and everything is accepted but then it asks for a serial number for a full version of a product which men is design premium cs3 but it doesn't give me that product as a choice from the drop down menu. it only gives me adobe master collection cs3. why when i have purchased all these different upgrades can i now not use them and how can i sort this out. i need cs5.5 on my new computer.

    Contact Adobe support:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • My computer crashed and dont have itunes backed up, how can I get itunes restored.

    my computer crashed and dont have itunes backed up, how can I get itunes restored.

    Your media is only where you put it.
    If you have failed to maintain a backup, then you may seriously be out of luck.
    Apps can be redownloaded as many times as you like.
    If you are in the US and running iTunes 10.3 or later, then it is possible to redownloaded music via iCloud from the purchase history in iTunes.
    Outside the US, you can try contacting iTunes customer support.  Just keep in mind they are under no obligation to assist simply because the customer failed to maintain backups of the customers purchased content.

  • I bought a new computer, I have Adobe Creative suite 5.5  How to download Adobe software to the new computer if I did it through the mail a few years ago?   Thank you

    I bought a new computer, I have Adobe Creative suite 5.5
    How to download Adobe software to the new computer if I did it through the mail a few years ago?
    Thank you

    Answered via PM reply.

  • I own CS6, I am upgrading my computer.  How do I get this onto the new computer when it arrives?

    Having purchased the download version of CS6, how do I get this onto the new computer?
    Thanks,
    Peter

    Download your installer from here
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    and enter your serial number when asked.
    Gene

  • My computer crashed and all my itunes were gone, how do i get them back?

    My computer had crashed and all my iTunes are gone, how do I get my songs back, without having to purchase the songs again

    Try this:
    http://docs.info.apple.com/article.html?artnum=93313

  • My old computer crashed. I want to move the music files from my iphone to my new computer. Have tried many things which dont work.

    My old computer crashed.  I have the data on a flash drive but some of the music was purchased under an old appleID so it won't sync. I am trying to move the music from my iphone to the new computer but I am not having any luck.  Suggestions?

    iTunes includes an option to transfer all iTunes content that was purchased/downloaded from the iTunes Store from an iPod or iOS device, but this is for iTunes content that was purchased/downloaded from the iTunes Store only.
    To transfer the music from the flash drive that was purchased from the old Apple ID will require authorizing your new computer with that Apple ID with iTunes. The same for music or any other iTunes content on your iPhone that was purchased from the iTunes Store with that Apple ID.
    With the iPhone connected to iTunes and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
    You will need to authorize your new computer with iTunes with each Apple ID that was used to purchase/download any iTunes content purchased from the iTunes Store on the iPhone with the Apple ID.

  • TS1368 Old computer crashed, how do I get i Tunes onto new computer

    Old computer crashed, how do I get all i Tunes songs onto new computer?

    See Recover your iTunes library from your iPod or iOS device. Even if you don't have one there is the possibility of recovering from the old hard drive even if the system won't start, a link on how to recover your qualifying store purchases, and backup advice for the future.
    tt2

  • HT202213 My computer crashed.  My Ipod is registered to that account - now that I have a new computer w/library how do I get the device to recognize this new library?

    My Computer crashed.  My ipot was registered to that account.  Now that I have a new computer/ITunes Library
    how do I get my shuffle to sync with it?

    follow the steps given here...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • I don't have a song library, as my old computer went blank, how do I get this on my new computer

    I'm looking to have a song library on my new computer, because the old computer went blank, I have a 2nd generation nano IPOD, that works, I tryed going into apple but they want a date I purchased this out dated model, and I don't remember what can I do about both problems

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • Laptop Stolen, now How can I get Ipod working with new computer/disable old

    My laptop with my itunes was stolen. I still have my IPOD 30GB.....
    I have a new computer, and I think I can download Itunes to it and hook up the ipod and it will be able to load ipod content to the new computer???
    Also I am worried, what about the old computer, do i need to DeAuthorize it? How would I do that since I don't have it in my possession?
    Thanks for any help!!!!

    *what about the old computer, do i need to DeAuthorize it? How would I do that since I don't have it in my possession?*
    You can't deauthorise a computer you no longer have access to on it's own. However once you reach the limit of 5 authorisations you have the option once a year to deauthorise them all in one go and start over: About iTunes Music Store Authorisation and Deauthorisation
    *I have a new computer, and I think I can download Itunes to it and hook up the ipod and it will be able to load ipod content to the new computer???*
    If your iPod is set to update automatically you need to take care connecting to an empty iTunes. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Mac and Windows
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • COMPUTER CRASH LOST MY-ITUNES HOW DO I GET IT ON MY NEW COMPUTER??

    my computer with my i-tumes crashed and i got a new computer and i cant my i-pod to be recognized as the main user. it shows up as a "device" So i cant burn disks or play my music unless my i-pod is hooked up

    do you know how we can contact or e-mail apple. is your i-pod showing up as a device when you plug it in?

Maybe you are looking for

  • Can i merge users on the same iMac

    i've just got my first mac. I migrated files from old pc. This has created another user. Can I merge the two?

  • How can I get the music I bought on my computer sync on my ipod ?

    Hi ! I have a problem since yesterday. I have an iPod Touch 5 since christmas 2012. I bought yesterday 2 full albums from iTunes on my computer, when i try to sync it nothing happens. Everything is synced (apps, other music for my computer, not bough

  • Has anyone an Intermittent Problem sending mail from Mac OS X (10.6.8)?

    I have a Mac mini operating on Mac OS X(10.6.8) Snow Leopard. In the last couple of weeks I have been having intermittent problems sending mail from Mac MAIL, especially if I hit the reply button.  It whirls around for ever and then tells me to 'Try

  • SCCM 2012 R2 Reporting error

    hi all, some report I can open and others I get an error: Microsoft.Reporting.WinForms.ReportServerException An error has occurred during report processing. (rsProcessingAborted) Stack Trace:    at Microsoft.Reporting.WinForms.ServerReportSoapProxy.O

  • Excel Connection Manager input only getting SALES$ and NOT SALES

    Hello,  I am creating a SSIS package to import a Excel file to SQL server and create a table.  On Excel connection manager once I've selected the Excel file, on the bottom Name of the Excel sheet I am getting SALES$ and NOT SALES.  Could anybody advi