My phone is locked and wants a PIN. I never set a PIN. Do I have to reset and loose my info?

I never set up a PIN but my Phone is locked and requiring one. Do I have to loose everything and do a factory reset?

This is very strange Angela! Let's explore options to unlock your phone! What is your phone model, please?
AntonioC_VZW
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Hi Lrwill,
If the apps that are on your son's iPad were purchased under his Dad's Apple ID, then signing your Apple ID onto the iPad will not help you with updating those apps.
Also, if the iPad was sync'd with his Dad's iTunes library, then hooking it up to your computer/iTunes library, will require you to reset the iPad, and everything that was loaded under the other Library and Apple ID will be wiped out.
Can you provide a little more info about what was set up under which Apple ID and what iTunes library the iPad was sync'd with?
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GB

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