My photos aren't being moved automatically from my iphone 5c to my laptop. i've tried making sure the email addresses match. how can i be sure? or is there another problem.

my photos aren't being transferred from my iphone 5c to my laptop. this option had been working on my 4s until just before i changed over to the 5c. i have tried making sure the email address on the phone and the laptop agree. perhaps i haven't done that correctly. or is there another problem?

Hi graylady66,
Welcome to the Support Communities!
Have you set up Photo Stream on your iPhone 5C? I can't tell what computer you have from your post, so I'll include all of the Photo Stream information for you:
iCloud: Photo Stream
http://support.apple.com/kb/PH2596
iCloud: Set up My Photo Stream
http://support.apple.com/kb/PH13693
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989http://support.apple.com/kb/TS3989
Cheers,
- Judy

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