My temporary account will not let my purchased account start. I try to open a PDF and I get an ad to buy!
My one month trial copy of Adobe Pro XI expired. I purchased Adobe Pro XI for a year. Now I cannot get to my purchased account because the ad to buy Adobe Pro appears on the screen and blocks it until I try to purchase and Adobe tells me that I have an account and can download it again?
Hi,
You need to sign-in with your Adobe ID and password.
Please let me know that What is the exact prompt, you are getting on your screen after opening the Acrobat application?
Regards,
Rahul
Similar Messages
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I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.
Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that ! -
I have money on my account but it will not let me purchase music can someone help? pls
I have loaded an itunes gift card to my itunes account and it will not let me purchase any music can anyone help with this
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
If someone could help out, it would be greatly appreciated
AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message? -
I forgot my security questions and it will not let me purchase anything
I forgot my security questions and it will not let me purchase anything
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96117) -
Ive purchased a lot of lifes on candy crush back to back and it will not let me purchase anymore, what do I do?
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
my phone will not let me purchase things from the app store and it says I should contact support when I try
Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB -
Wanted to load an app onto my wife's ipad. BUT, the program keeps saying I've already purchsaed it and will not let me purchase again. I've tried everything I can think of. Now looking at wiping ipad competely and starting over but not sure that'll help. Between the time I purchased the app and now, I had to change password's w/Apple (Stupid system in the first place IMO) and it doesn;t liek new password
I can find the app, but the free version only. I paid for the upgrade ($1.99) on my ipad and now I want to add it (or buuy it) for my wife's ipda, but it will not allow me
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Version 5.0 on a MAC will not let me switch between tabs. I can open a new tab, but when I try to go to a different tab, it just shows me the contents of the tab most recently opened. Help!
Also, pop up blocker works for some time and then just stops working. I have to close and restart Firefox to get it to work again. Help!I had the same problem, but with Firefox 4.0. My first thought was to update Firefox (after of course restarting FF), but that didn't help it and I had the same problem.
Among others, I had an extension installed and enabled called Tile Tabs 4.10 that I thought could feasibly creating this problem. So I went into my add-ons manager and disabled it, restarted Firefox and the tabs worked properly again. Unfortunately, the Tile Tabs extension is my favorite Firefox add-on and I use it almost every day for managing my web work tasks. I went to the add-on page for Tile Tabs and saw that there was a notice that version 4.10 didn't work properly on Mac OS, and to install version 4.9 of the extension. I saw they had a new, not-yet-reviewed version 4.11 that addressed the Mac OS problem, installed it, and everything seems to be working properly.
I have no idea why all of a sudden I had this problem, as I hadn't updated Firefox or the Tile Tabs extension recently. Also, obviously this might not address your problem, especially if you don't have that add-on installed and enabled. But our problem started at the same time for both of us it appears based on your post time, so its probably not coincidence.
But its worth a look, and you might want to check out other extensions if you don't have Tile Tabs that could be causing the problem. -
Installed iTunes on a 1TB drive designated H:. Bought a 3TB drive designated G:. Downloaded iTunes update. On "Run" command, it will not let me change the destination drive, so it registers an error, and will not update. App freezes, windows says to upgrade it.
I went to Edit>Preferences>Advanced, G: is showing as the destination drive.
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When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.
You need to get a new copy of the PDF.
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When I try to open a pdf file I get the message: "The file is damaged and could not be repaired." I've downloaded the latest reader, but that has made no difference. I use a Mac 10.8.2. Any suggestions or info?
Does this happen with every PDF file or a specific one ? Maybe the file is really damaged.
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HELP!
I have a fully functioning imac running snow leopard fine (recently upgraded to it) because of flash and java issues on browsers seemed I needed to get on to Lion or Mountain Lion so I upgraded the RAM to 2.5GB and now it will not let me upgrade maybe because my model seems to be a late 2006 and not a 2007 imac, cannot understand why it will not let me do this or provide a solution for me to upgrade what I need? Can anybody help, assist or advise?Also it says this:
L2 Cache: 4 MB
Memory: 2.5 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B09
SMC Version (system): 1.9f4
Serial Number (system): W8******VUV
Hardware UUID: 00000000-0000-1000-8000-0017F2C63410
Thank you for assistance, Apple wanted me to pay 35 uk pounds to talk to them!
<Edited By Host> -
The in app purchase in Garage Band 10 will not work for me. What do I need to do to purchase extra sounds ?
There is no accept button showing in my purchased items it shows Garageband installed.
ThanksHi Brushfo149,
Thanks for visiting Apple Support Communities.
If you're not able to purchase content in GarageBand, try the steps in this article:
GarageBand for Mac (v10.0): Unable to complete in-app purchase
http://support.apple.com/kb/TS5275
When trying to make an in-app purchase from GarageBand for Mac (v10.0) you might be unable to complete the purchase. This can happen if you haven't accepted the app from the Mac App Store.
To resolve the issue:
Quit GarageBand.
Open the Mac App Store.
Sign in using the Apple ID you used to set up the computer.
Click the Purchases tab.
Click the Accept button next to GarageBand.
Open GarageBand.
You should now be able to make in-app purchases.
All the best,
Jeremy -
ITunes version 11.1.3 will not let me purchase music
I just downloaded iTunes 11.1.3 after updating my laptop to OSX Lion 10.7. I was able to redeem my gift card no problem but it will not let me buy any music. I enter my password to buy the song but nothing happens afterwards.
Can anyone help?Trouble-shooting FaceTime
http://support.apple.com/kb/TS3367
Trouble-shooting iMessage
http://support.apple.com/kb/ts2755
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