My TV show purchases don't play correctly. When I click on them, a black screen with no audio plays. The timecode for the show runs, but I don't see or hear anything besides that black screen. Help!
My TV show purchases don't play correctly. When I click on them, a black screen with no audio plays. The timecode for the show runs, but I don't see or hear anything besides that black screen. Help!
Have you tried resetting the iPad:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Similar Messages
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Many of the internet radio stations that I usually listen to are no longer working. When I click on them, they either get stuck in connecting or just jump to the next station below. What gives?
Same thing here. Always listened to 96.9 The Eagle but not anymore. Skipped to the next station down.
This is one of many. What's going on?
Maybe Apple can tell us!!!! -
A few days ago, I copied text from an iBook onto my text notebook. When I went to my kindle on my ipad and attempted to share a quote from it onto Facebook it pasted the previous quote from my iBook. I can't copy and paste anything except that quote. HELP
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
When I go in to my iphoto library of photos I can see all my photos but when I click on them to view the frame just shows all black with no photo. Any idea whats wrong.
And
What version of iPhoto?
What has recently changed?
How are you accessing your photos in Preview?
Remember we know nothing about your computer or workflow except what yhou tell us so providing answers to our questions makes a giant different in our ability to help without just making wild guesses
LN -
ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?
Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
If not successful, then time for an appointment at the Genius Bar of an Apple store. -
i installed win 7 on my mac book, and the sound driver was installed successfully, but i don't hear any sound, please help
Is the volume muted? Click on the volume icon in the system tray to see if it shows as muted. If that's the case, I know of a workaround to fix this because if you unmute the speakers now, the condition will come back when you reboot your computer. I don't know the exact steps off the top of my head at the moment as I'm not in front of my machine. Check this first and reply if muting was the problem and I will detail the steps needed to fix the problem.
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When I play videos or TV shows on itunes for my PC, a black screen comes up and there's sound for a few seconds, but it stops and the counter skips to -11...
Welcome to Apple Discussions!
Does this happen with all videos?
Do purchased songs play fine on your iPod?
Does the sample video here (for the iPod) work?
Quicktime: Sample Files
Is the software on your computer and iPod up to date?
iTunes
iPod Updater
Update iPod's Software
Have you tried the Five Rs
btabz -
I'm trying to set up Family Sharing. My settings show that the people I chose are there but I don't see any shared information. How do I access the shared info? All computers are using Yosemite 10.10.1 and are new 13" MacBook Pros.
Hi wmcknigh,
Welcome to Apple Support Communities.
The article below should help you resolve the issue with shared content not appearing after setting up Family sharing on the MacBook Pros.
If you don't see your family's shared content - Apple Support
Cheers,
-Jason -
I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
It has an "!" To the left of the song title in my library
My worry is that if I sync my iPad/iPhone then I will lose the track on those also!If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
tt2 -
I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
Why does say"To play the selected item, you must install a later version of the Adobe Flash Player. To download the Adobe Flash Player, go to the Adobe website." when I have the latest Version of it and it's just Black screen with no audio and Video? (Powerpoint Presentation 2013)
You asked your question on the wrong forum. Try one for the Flash Player
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How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.
The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2 -
when i move a clip into the top project screen, it cuts off about an inch of video. im trying to make a chin face video so i need that inch. any help?
1) Make sure that your project is in the same aspect ratio as your camera. If your camera shoots 16:9. make a 16:9 project.
2) Check the clip inspector for the clip in your project to see if Image Stabilization is turned on. Stabilization works by zooming in, so you may want to turn it off. -
I bought my iPhone5 4 months ago and now the camera is not working, it only displays black in the screen. I've tried reset, restore for how many times but still the problem is not being resolve. Any help from you Apple team?
There is no Apple here, this is a user to user forum. When you said you restored, then you restore as NEW?
If you restored as New and still the problem persiist, then it time to take a trip to the Apple store.
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