Need to set "Title", "Display Name" and "Name" fields to custom string property "RMA Number" for each instance of custom work item

Question

Hi,
We have a custom Work Item we use to track RMA's. I've created a string property called RMA Number which is also used as a key.
RMAs do not have titles or any other identifying properties other than the unique RMA number (think incident number).
I was wondering what the best approach would be to set these other fields ("Title", "Display Name" and "Name") to the RMA Number value (RMAXXX), as I'm currently investigating using a powershell script via a workflow.
Thanks,
Pietro

Answer 1

Hi Marcel,
I've come up with the following:
# Load the SMlets module
Import-Module SMlets
# Get the RMA Class
$RMAClass = Get-SCSMObject -Class (Get-SCSMClass -Name MyWorkItem$)
foreach ($RMA in $RMAClass)
$RMANumber = $RMA.RMANumber
$RMA | Set-SCSMObject -PropertyHashtable @{"DisplayName" = $RMANumber; “Title” = $RMANumber; ”Description” = $RMANumber; }
Is it possible to make it aware of which RMA work item executed it, and only update that one? Updating all the records each time a new one is created will cause some problems in the future.
Thanks,
Pietro