New Emails not in Bold

I use Verizon/Yahaoo email and most of my new emails are not arriving in my inbox in bold. New emails are unbolded or as if I've already read them. I have a Firewall and I have changed my password twice in the last few days and still I have this problem. Can anyone help?

Sorry to hear about the email troubles. I have sent you a private message to get more information about your account.
Anthony_VZ
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Hi Outlook Expert,
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New Emails not in Bold

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