New Install - 7 days on upload Half speed

Hello mods of the forum, As you can clearly see from the screenshot below please do not touch my download speed its Exquisite but my upload speed is between 8 and 9 Mbps instead of about 16, could someone please have a look see at whats going on.
Thanks

Still slow upload speeds after 9 days ... By slow i do mean with a 20 meg profile and to be blunt i can jump from my house to the cab still half speed on upload
FAQ
1. Best Effort Test:  -provides background information.
Download Speed
71.84 Mbps
0 Mbps
77.43 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 71.84 Mbps
 For your connection, the acceptable range of speedsis 12 Mbps-77.43 Mbps .
 Additional Information:
 IP Profile for your line is - 77.43 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
8.28 Mbps
0 Mbps
20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 8.28Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Please visit FAQ section if you are unable To understand the test results.

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