New itunes wont recognise iphone

recently had a virus on my computer so i wped everything. Re-installed itunes but now my phone wont sync because itunes doesnt even detect that its plugged in. Also will everything on my phone get wiped as the new itunes has nothng on it yet as i cleaned my whole system after it was infected. Please somebody HELP!

Yes, your iphone will be wiped.
Use your backup copy of your computer to put everything back on your computer.
You can try reinstalling itunes on top of the current itunes to address the recognition problem.

Similar Messages

  • New itunes wont sync iphone

    i had to get a new hardrive which has wiped off my itunes i redownloaded it but now it wont sync songs i have put on my itunes to my iphone, it syncs it but nothing goes on it, what do i do?

    For managing audio and video contents of the iPod and iPhone you can find some lighter and faster alternatives to iTunes. An overview of some iPod managers can be found here: [IPod/iPhone/iPad To Computer Transfer & Backup Software Reviews|http://iphoneipodipadreviews.blogspot.com/2010/12/ipodiphoneipad-transf er-backup-software.html]

  • ITunes wont recognise iPhone

    iPhone 5s model A1457.
    I have two Windows 7 64 bit laptops, one has iTunes 11.4 running, the other has the latest iTunes 12.0.1
    iOS was 7.something and I stupidly tried to update overthe air to 8.1.2
    Something went wrong and it is stuck in recovery mode.
    Recovery screen (iTunes logo + cable picture) lasts only for a couple seconds before it turns off.
    Cable seems to work because it worked for other iPhones I have used.
    If I open iTunes, connect the cable to my laptop, then connect the other end to my phone, the phone turns on and then goes to the recovery screen.
    iTunes does not recognise the phone.
    Since I cannot do anything else with the phone, it will turn back off in a couple seconds.
    Already reinstalled itunes the proper way (uninstall programs in order - restarted laptop - reinstalled)
    Checked device manager. I believe the phone should appear under "portable devices" or something but "portable devices does not appear in device manager.
    Also, I believe there is supposed to be something under "Universal Serial Bus controllers", but I can't see anything related to the phone.
    Tried using different USB ports, but that doesn't work. (also note: unplugging the cable from the phone all turns it on and shows the recovery screen for several seconds before turning off)
    Did something that involved turning off itunes, disabling then enabling apple mobile support (or something like that), then turning iTunes back one - didn't work

    I somehow managed to fix it.
    Solution:
    It seems that iTunes could only recognise my phone if I plugged it in a certain way.
    With the phone in one hand, I used my other hand to hold the cable (with thumb+ side of index finger) just under the head of the usb end.I then pushed the cable in (towards the phone). Without bending the cable, I slowly adjusted my hand till it worked. I knew this worked because I heard the notification sound from my pc.
    This wasn't an issue of getting the right cable because I have used other cables which worked on other phones but not mine (this leads me to believe the port (hole) of my phone is slightly deeper than usual. that said i usually dont have this problem of needing to push the cable in to get it to work. I do however have a problem of getting cables that work (which could be relevant). My trusty one (which isnt actually trusty) works if i move it about and orientate it in a way that it works i.e. its very tempermental
    well anyway....
    Knowing all this, I held the phone in my armpit (to free up a hand), and again reoriented the hand holding the usb cable while pushing in towards the phone such that it worked (heard the notification sound from my laptop). with my other hand I started the process of restoring the ios on the pc.
    NOW I HAD TO BE CAREFUL. If I moved out of position (even a little bit) the phone would disconnect and the restore would fail, so I had to painstakingly stay in position for the whole restore process. It took about 4 attempts but I succeeded in the end. You should watch out, even if itunes is still "extracting" the ios file my phone could still disconnect (i would only know if it disconnected when i get a failure message after it finishes extracting). i had to hold still throughout the extracting, the iphone checks, the actual iphone restoring process (where you see the loading bar on the phone) etc. after the extracting period, the notification sounds my pc makes when i plug something in went off occasionally which worried me, but i still kept still and in position throughout till i succeeded. so you cant necessarily trust the sounds completely
    The restoring my backup process was not as painstaking. I plugged everything in, wiggled the cable a little till i could see my phone in itunes, then just restored the backup easily.
    my hand aches from holding the cable for so long but i have succeeded in the end. I don't believe I have ever seen advice like what I have mentioned on the internet so i hope this will help everyone who seem to have tried everything without success

  • Camera is detected but itunes wont recognise iphone- driving me batty!

    Hi- please help- I am, ready to throw the phone at the wall!
    I have:
    Iphone 3GS, Itunes 10, Windows XP.
    I have not yet updated to IOS4.
    I can transfer pics to the pc, so I assume the usb etc is all good.
    I open itunes and my phone does not show in the list.
    I have tried every troubleshooting thing I could find-
    I have reinstalled itunes.
    I have changed cables.
    I ahve turned off, rebooted etc. many times-
    Nothing works- it has been happening for a while now...
    I am not incredibly techy- but can follow instructions
    Please help! I am over it!

    http://support.apple.com/kb/TS1495

  • Help, Itunes wont recognise Iphone 4s

    When I connect my Iphone 4s to my PC iTunes doesnt recognize it. I followed a lot of tutorials online but when I try to install the Apple Mobile Device USB Driver it gives me a code 37 error. I have no idea what else to do, can anyone help me?

    Try Here > http://support.apple.com/kb/TS1538

  • Itunes wont recognise iphone 5 after io6 update

    have tried re installing itunes, re starting both the phone and the computer

    Done. For what ever reason. I didn't change anything but it works now

  • My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    Hello ashbyy123,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Have a nice day,
    Mario

  • I have updated my laptop , iphone and ipad to io7 ans 11.1, Itunes wont' recognise either peice of equipment, cannot sync a tjhng, any suggestions?

    I have updated my laptop , iphone and ipad to ios7 ans 11.1, Itunes wont' recognise either peice of equipment, cannot sync a thing, any suggestions?

    only http://support.apple.com/kb/ts1538. also check the lightning to usb cord.

  • Itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

    itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

    Check first if your iTunes is up-to-date. If it's updated, try using a different cable or try plugging it to a different USB port.

  • ITunes wont sync iPhone (unknown error)

    iTunes wont sync iPhone... gives unkown error -50

    Have you figured out a solution yet? Mines doing the same thing (but its showing a different error message.) My pc wont recognize it either! it says the device has malfunctioned =(

  • I get itunes "error 0x800000A" (itunes wont connect Iphone 4)

    I get itunes "error 0x800000A" (itunes wont connect Iphone 4)

    In the course of your troubleshooting to date, have you worked through the following document?
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC

  • How do I shuffle songs in a genre in the new iTunes on an iPhone or iPad?

    How do I shuffle songs in a genre in the new iTunes on an iPhone or iPad?

    I was at the Apple store today and one of their "geniuses" confirmed it is not possible to shuffle songs in one specific genre. He had not noticed this himself, and after trying to do it on my iPod, he tried it on his iPhone, and that did not work either. He told me the best he could do was tell his boss. This of course, does not help much, but we can always hope they fix the issue sometime soon.

  • Itunes wont recognise new iphone

    I am trying to sync my iphone to a new computer (i've already synced to one) and it wont recognise it. What do i do - how do i sync it?

    http://www.apple.com/support/iphone/assistant/itunes/

  • Itunes wont recognise my iphone 5

    Ive just got my iphone 5 back from being serviced and tunes wont recognise my 'fixed' iphone 5s.  All my data was backed up to itunes on my pc and i need to restore it to the phone.  Help!!!!

    does it show up in my computer as a camera or not at all?
    have you tried connecting to other computers to see if it's detected there to verifcy that the conector is not damaged and causing the device not to be recognized by the computer?

  • Itunes/laptop wont recognise Iphone

    My itunes/laptop wont recognise my Iphone 4s since Itunes update. It would let me charge and makes a funny noise when I try to connect. I've deleted Itunes and restarted again, rebooted my phone, reset it, and checked my firewall and still nothing..

    That just happened to me too which caused my iphone to restore.  Now its locked.  My apple id isn't working to restore my phone.
    Message was edited by: Amanda025

Maybe you are looking for

  • Where did catalog paths go in File Open Recent in Lr3??

    In Lr 1 & 2, File >> Open Recent shows you a list of your recently-opened catalogs, INCLUDING the path for each one.  I just upgraded to Lr 3 and only see the catalog NAMES are listed under Open Recent... and no paths.  I don't see any option to turn

  • XSLT hard tranformation

    Hi to all. I have a problem. I have an .aspx page (asp.net) in which I generate (by code) a dynamic number of web addresses. The format of these addresses is: http://hostname/field1/field2/pagename.aspx?id=idValue where field2 is not always the same.

  • Standby db: continue manualluy alter database register logfile

    Hi, in my standby db 10.2.0.4, on linux platform, some archive log are not register properly and i need to perform the register logfile manually. Which test a can i do to solve this problem? Thank you.

  • Need help updating an old driv

    I need to update my sound driver for a Dell desktop that's a couple years old. When I tried to check into the correct download I was directed to a page that said there weren't any updates for my driver. I know this is not correct. I currently have SB

  • Setup Dependencies

    This question is regarding the the interdependent setups between applications or with in application. How does iSetup handle that? Is that sequence logic is inbuilt into application? A simple example is HR Locatons and Organizations. In organization