No logical forward declared in action {0} in Web Channel

Hello
We are getting this error (No logical forward declared in action ) in CRM Web Channel when we are trying to retrieve a service order.
Any Ideas????

Hello,
I would guess that this maybe due to come config in your struts-config.xml
I would check the f tansaction type that is been used and the transaction category
The only transaction category working with ICSS are:                                   
- BUS2000116                                                                       
- BUS2000120                                                                       
- BUS2000112                  
Regards
Mark

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