No logon possible with "Administrator" Account

Hi,
since a few weeks it's not possible for me to log on with the Administrator account via the Explorer like http://<server>:<port>/irj or /nwa or /useradmin etc.
It's still possible to log on at the visual Administrator with the Administrator account.
But when i want to log on to the portal (/irj) the logon mask appears again after correct logon.
If I want to use an other account for logon after trying to logon with administrator account the message comes up, that "Authentication failed. User is already authenticated as a different user."
We are using EP 7.0 SPS 23 incl. actual patches.
User store is the UME DB + LDAP (read access)
Thanks in advance!
Kind regards
Roland

Hi Anja,
yeah i just checked out the note. But it doesn't fit to me. I neither get the mentioned error in the traces nor do i have a problem connection with other users except the ones with "administrator" in their name.
Additional info: I have the problem throughout my Portallandscape. So dev, qas and productive engine are affected. So it would be a big coincidence that all three ticketstores are corrupt or something like that.
Thanks anyway!
Kind regards
add. info:
I had a look what's in the security log of a portal system where the logon with the user "administrator" works and what's in the security log of the portals where i get the logon screen again.
Portal where it works:
LOGIN.OK
User: Administrator
Authentication Stack: ticket
Login Module                                                               Flag        Initialize  Login      Commit     Abort      Details
1. com.sap.security.core.server.jaas.EvaluateTicketLoginModule             SUFFICIENT  ok          false      false                
2. com.sap.engine.services.security.server.jaas.BasicPasswordLoginModule   REQUISITE   ok          true       true                 
3. com.sap.security.core.server.jaas.CreateTicketLoginModule               OPTIONAL    ok          true       true                 
Central Checks                                                                                true
Portal where it doesn't work:
LOGIN.OK
User: Administrator
Authentication Stack: ticket
Login Module                                                               Flag        Initialize  Login      Commit     Abort      Details
1. com.sap.security.core.server.jaas.EvaluateTicketLoginModule             SUFFICIENT  ok          false      false                
2. com.sap.engine.services.security.server.jaas.BasicPasswordLoginModule   REQUISITE   ok          true       true                 
3. com.sap.security.core.server.jaas.CreateTicketLoginModule               OPTIONAL    ok          true       false                
Central Checks                                                                                true
So you can see at the "createTicketLoginModule"        is the difference ==> ok true true | ok true false
Roland
Edited by: Roland Brandstetter on Sep 29, 2011 1:16 PM

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    Now I can't login to my administrator account or change the password. I could log into another account, but iTunes won't stay open. It opens for about 10 seconds then closes.
    So I'm assuming that the updates were a mac OSX update and an iTunes update.
    Does anyone know why this is happening and how to fix?
    Is there anyway to "undo" the most recent update?
    Any help would be appreciated.
    -jamendan

    Hi jamendan, and a warm welcome to the forums!
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    May even need to do an Archive and Install if you have room on the HD...
    http://docs.info.apple.com/article.html?artnum=107120
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

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