Nobody Help for customer service .... !!

我買了iPAD 2 但耳機被卡在內斷了,唔幫我整,又話要收錢....被蘋果欺騙了!!
I've bought an "iPad 2" in a month & my ear phone plug just crashed in the jack socket ... NO one can help for fix & need for payment .....
<Edited by Host>

But They say that is are human's user problem , it's not under warranty ..... & if i need to fix that problem , I need to PAY $2400- for change a new one ..... haha , My ipad 2 just bought one mouth & only $3888- ....
That's is are joking ..... ??

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Need help for customer service management for changing ship to party addres

Hi All,
I Have a bapi that will be called from web application craete service notification .
business requirement is to change the shipping parner details with addition of name that
will be notify person.I follwed this approach.
1.Call the BAPI BAPI_SERVNOT_CREATE to create service notification.
2.Call the BAPI_SERVNOT_SAVE to save.
3.BAPI_TRANSACTION_COMMIT
4. Called function module ADDR_GET to get the address details of the ship to party.
5.ALL FUNCTION 'ADDR_INSERT'to insert the modified address to sam memory.
6.CALL FUNCTION 'ADDR_NUMBER_GET' to get the address no that will create a adrnr in sap
table adrc.
7.Called function module PM_PARTNER_UPDATE to update parten table that is ihpa.
8.At last called the function module CALL FUNCTION 'ADDR_MEMORY_SAVE to save the
address.
Now the problem is when i open the transaction IW52 to see the notification created it
has not the changed data but has standard ship to party detail.
but there is an entry in adrc table for address created but when i see IHPA table the
adrnr is not assigned to the notification no.
Information is required thanks

Hi Venkat
Go to <b>VA02</b>, change the ship to party as SH02 on top screen itself so that it will be defaulted for all line items.
Now make changes for rest of the items.
But ensure that no subsequent document (delivery) is generated for any of the line items for which you are trying to change which is NOT possible.
Thanks
G. Lakshmipathi

Process flow for customer services

Hi ,
I want to know the process flow for customer services.Means when customer return the product for repair or replacement,then how we run the complete process in system.What is the various tcode for this process.
Please ASAP
Regards
Prabudh

Have a look at this [link|http://help.sap.com/saphelp_crm40/helpdata/en/b0/87e20ee4f20148acc496c5525f4399/content.htm] if it for any help. couldn't find anything better
Regards

Why don't Adobe have a contact for customer services - the "chat' person ignored this question an impressive 5 times .

Anyone else tried? Elements just does not work properly on Macs and when I asked for help, I was told that help isn't available for my old version so I'd have to upgrade. Like an idiot, I eventually did and found the new version even worse. I looked for customer service contact and ..... nothing. Only option was for their "chat" - so asked them - told there was no email, I couldn't get a refund as I had bought it from Amazon! person was unbelievably unhelpful and wouldn't answer any questions, despite being repeated many times.
Anyone got any idea how to complain to Adobe - or should I just do what everyone else does and download full photoshop illegally?

We're just other customers like you, so your guess about why adobe does anything is just as good any of ours would be.
However, PSE works fine on macs for a great many people, so if you could explain the problem maybe someone here could help you.

ESRI SAP For customer service

Has anyone had experience integrating SAP with ESRI for customer service work within a utility? I am seeking lessons learned from an implementation such as this.
[GIS example|<a href="http://www.freeimagehosting.net/">[img]http://www.freeimagehosting.net/uploads/264f444180.jpg[/img]</a>]

EP2005 wrote:
Where do I even start! I called about 4 times had issues with my dial tone on my phone. Had the same customer service rep attend my call did not help at all but dislike her attitude and her way of customer service very rude and unprofessional. I had the same issue happen to me before and did not have this entire drama go on like this, but my issue was taken care off right there and then. Her name was alissa or elissa one of those I was very upset then she hanged up on me. I called back this time i had a man for a representative and he then transfers the call to the same rep female and she raised her voice at me. I was hanged up once more i called again asked to speak to the supervisor another customer service female rep did the same thing and said she'll help me and was testing my phone line and while I was using my cell to call her she hanged up again. I've never been so disappointed with comcast after all the years I've been using their service.. now I would have to decide if i still want to keep using their cable services.To report this and get your services repaired try this: Send an email to: [email protected]
Include all of your information, full name, service address, phone numbers where you can be reached easily, as well as the phone number associated with your account, your account number, and details about all the issues you have been having. Also include a link to this post.

Resource Related Billing for Customer Service

Dear Gurus,
Kindly explain the step by step configuration of RRB for Customer Service in SD.
Points will be rewarded for the answers.
Thanks & Regards,
PIPPERA

Hi,
The following will be steps in RRB.
1. Set up DIP profile configuration in ODP1 & link your debit memo request doc type here.
2. Link all the activity types/material/GL a/c here.
3. Configure your item category, and assign the DIP profile there.
Run DP90 to do RRB, It will create the debit memo request.
For further details you can go thru the below link:
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/SDBILRB/SDBILRB.pdf
Thanks

Contact info for customer service?

I purchased a FormsCentral Teams plan for my nonprofit. The product is great, but the customer service is the worst I've ever experienced. I'm getting triple-billed and I seem to have also lost my Teams plan in the process. The representatives on the "chat" were completely unhelpful, and, after waiting an hour for customer service on the phone, the person I spoke to was barely comprehensible and, in any event, said someone would have to get back to me and never did.
Does anyone have an e-mail address for Customer Service? Perhaps if I spelled out the problems in one e-mail it would work better. Or should I just write an old fashioned letter to corporate HQ?

I agree. I am having an impossible time with a simple form, and am finding no documentation and no customer service. I would love it if someone would help me out. Customer service, please email me if you see this post.

Installation Nightmare and no help from customer service

I just spent July 2, 3, 5 from 11a-6p and Saturday July 6 from 8-2 waiting for installation of my fios service in my new apartment. When i called them to let them know I was moving they insisted it was available at my new location. When the tech got there at 2 on 7/2, the wiring was not done in the apartment and they needed the help of another type of guy who works for a sub contractor. They called that tech, who said he was coming by the end of the day and he never showed up. This happened again on Wednesday and Thursday. I spent three days of my summer vacation in my house with three kids waiting for someone who had no intention of coming. I called customer service three times and finally got a supervisor on Saturday am who told me they could not tell me if that outside contractor was ever going to show up. They apologized, but thats it. I asked to cancel my service and they were shocked. I had no service anyway. So they transfer me to a relief agent, who was also sympathetic, but told me the chances of the outside contractor showing up were slim and none and that they could schedule me for the end of the following week. That would make it two weeks with no phone/internet/tv but even worse, my vacation was over. I can't even describe how upset I am about losing precious time with my three small children. They finally showed up as I was walking out the door with the three kids to go to the beach and they came walking in. I have not received any kind of help from customer service other than for them to tell me they have no control over their subcontrator. I don't know what to say other than it was a total nightmare. For what I pay for service for the past five years I expected a lot more of them

Ihotka, if you have a problem w/QT's refund process you should post your concerns over @ QuickTime Feedback.

How do you get a human being from Apple for customer service? This is the worst customer support ever seen!

How do you get an actual human being to speak with at apple to help with customer service?

The Apple Support COMMUNITIES is a user-operated apple-run page where users of the COMMUNITY help other people the best they can. Apple employees do not have anything to do with this page apart from own the servers and design it. If you want to speak to Apple then go to their Customer Support here: http://www.apple.com/uk/support/contact/
Remember, this isn't a customer support page, it's a community forum based on using Apple products. If you wish to refer to Apple employees then this is the wrong website.
Hope this helps.
- bi9scuit

Reg : F4 help for custom fields in ALV report

hi friends..
in my internal table i have fields including 1 custom field..
DATA : BEGIN OF i_final OCCURS 0,
pernr LIKE p0000-pernr,
begda LIKE p0000-begda,
plans LIKE ZPOSITION-plans, (custom)
werks LIKE pspar-werks,
end of i_final.
i want to display this i_final table in alv. for that i genetrate one fieldcatalog
PERFORM fcat USING:
                  'I_FINAL' 'PERNR' 'P0000' 'PERNR' '15' 'X' '',
                  'I_FINAL' 'BEGDA' 'P0000' 'BEGDA' '10' 'X' '',
                  'I_FINAL' 'PLANS' 'ZPOSITION' 'PLANS' '8' 'X' '',
                  'I_FINAL' 'WERKS' 'PSPAR' 'WERKS' '14' 'X' ''.
in custom table zposition, i maintain serch help for custom field "PLANS".
then i used reuse_alv_grid_display.. for all the std fields along wit custom fields
i got f4 all std fields but for my custom i am not getting the f4 help
how can i get the F$ help for this custom fields Zposition-plans..
plz give some idea

Hi
In that Ztable against the field
PLANS give the check table name as <b>T528B</b>
then it will automatically give the search help
or you can create your own search help(elementary) and add to that field
Reward if useful
regards
Anji

How to assign search help for custom cost centre field in SRM 7.0

Hi Experts!!
We are currently working in SRM 7.0.As per our business requirement, in account assignment tab we need to use a custom
cost centre field (ZCOST_CENTRE) instead of standard cost centre field.It is observed that for standard cost centre field there is a standard web-dynpro search-help assigned where it will return the F4 search help values from backend.
Can any one of you please help me how can I assign the search-help for the custom cost centre field. Is there any FM to call the backend cost centre search help for custom field or any other way how can I achieve this?
Thanks in advance.
Regards,
Kalyani

kalyani,
i can see your requirement in below way..
as it just reads: you need to assign the standard cost center help to a z cost center field in component /SAPSRM/WDC_UI_DO_ACC.. which actually is fetched though the component /SAPSRM/WDC_UI_BACKEND_SH
so, if you see the component controller of SAPSRM/WDC_UI_DO_ACC you will see the component
USAGE_SH_F4 /SAPSRM/WDC_UI_BACKEND_SH
USAGE_SH_F4 /SAPSRM/WDC_UI_BACKEND_SH INTERFACECONTROLLER
so you can replicate the same functionality for your z field.
but can you clarify one thing.. why are you going for this z field in place of standard field ?

Search Help for Custom field in Sourcing Cockpit

Hi SRM Experts,
I added custom field "rush order" in the Structures as per requirement. I added code in MODIFY_SCREEN function module. Search help is working for "rush order" in Process Purchase Orders (to search PO) and Check Status (Searching Shopping Cart). But it is not working in sourcing cockpit. Please guide or suggest me is there any additional settings or programming is required to have search help for custom fields in Sourcing Cockpit.
Thanks a lot in advance.
Thanks,
Koyya

Hi SRM Experts,
Please let me know any suggestion on this issue.
Thanks a lot in advance.
Thanks,
Koyya

Need F4 Help for custom container element based on partner type

Hi Friends
I am displaying customer details in custom container .In that custom container I have a field Partner number,Partner type etc etc..
I included F4 help for partner number field, In that I referenced the following field.Now its coming perfectly.
wa_cat1-f4availabl = 'X'.
wa_cat1-ref_table = 'KNA1'.
wa_cat1-ref_field = 'KUNNR'.
But as per my requirement, customer wants to get the different F4 help when the partner type eq "Contact Person".
Rest of the partner type(Ship to party, Sold to party,Reseller, End user) should show the above one.
So I dont know, where I have to change, because in the field catelod level there is no option to control particular type in the column.
Kindly help me on this.
Thanks
Gowrishankar

Hi Jose
Thanks for your Input.I created Event Receiver than Defined and implemented a method to get F4 help for customer number and email id field.Already F4 help is available for Email ID.Now I want to Include the F4 help for partner number field, it will call the search help based on partner type.I can able to get the partner number field search help, but F4 help is not working for email id.
I am not sure some whee its over writing some values or I am not sure.If I comment partner number F4 help class, I can able to get the F4 help for email address.
Plz guide to me to fix the same.
Thanks
Gowrishankar

Recource scheduling table for customer service

Hello,
does anyone of you use a alternative Recource scheduling table for customer service, beside the SAP integrated Recource scheduling table ? Are there other recource scheduling table known ?
Jürgen

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

F4 help for Customizing Transport Request Field....

Hi,
I need a Function Module for F4 help for Customizing Transport Request field. I have used the below FM but I ma able to get only Customizing TR for only Login User Name only but not other Users. How to get the Customizing TR which are created by other Users(Owner is diferent from Login Owner).
PARAMETERS: p_cts TYPE e070-trkorr OBLIGATORY.
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_cts.
PERFORM get_cts CHANGING p_cts.
*&      Form get_cts
FORM get_cts CHANGING p_cts.
TYPE-POOLS trwbo.
DATA: lv_cts TYPE trwbo_request_header.
To Get only custimzing requests
CALL FUNCTION 'TR_REQUEST_CHOICE'
    EXPORTING
      iv_request_types     = 'W'
    IMPORTING
      es_request           = lv_cts
    EXCEPTIONS
      invalid_request      = 1
      invalid_request_type = 2
      user_not_owner       = 3
      no_objects_appended = 4
      enqueue_error        = 5
      cancelled_by_user    = 6
      recursive_call       = 7
      OTHERS               = 8.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    CALL FUNCTION 'POPUP_DISPLAY_MESSAGE'
      EXPORTING
        titel = 'Transport'
        msgid = sy-msgid
        msgty = sy-msgty
        msgno = sy-msgno
        msgv1 = sy-msgv1
        msgv2 = sy-msgv2
        msgv3 = sy-msgv3
        msgv4 = sy-msgv4.
ENDIF.
Pass the selected TR to selection screen
IF sy-subrc = 0.
    MOVE lv_cts-trkorr TO p_cts.
ENDIF.
ENDFORM.                    " get_cts
Regards,
Deepthi.

Instead of using FM 'TR_REQUEST_CHOICE', you can have direct database select on table E070 and E071.
In E070, the field TRFUNCTION determine the customizing and workbench request.
K->     Workbench Request
W->     Customizing Request

Nobody Help for customer service .... !!

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