NTP alert in logs

We have a critical NTP alert in the logs. UCCX is configured to pull NTP from CUCM1(primary) and CUCM2(sub). It is failing to pull time from CUCM2.
I haven't done a "utils NTP restart" yet because I wasn't sure if it would affect service.CUCM2 has a good NTP status.
Here is the output of the "Utils NTP Status" command from UCCX.
admin:utils ntp status
ntpd (pid 18134) is running...
     remote           refid      st t when poll reach   delay   offset jitter
==============================================================================
*CUCM1      192.5.41.40      2 u 971 1024 377    0.341    0.418   0.496
CUCM2      .STEP.          16 u    - 1024    0    0.000    0.000 4000.00
synchronised to NTP server (CUCM1) at stratum 3
   time correct to within 91 ms
   polling server every 1024 s
Current time in UTC is : Thu Jan 10 22:24:35 UTC 2013
Current time in America/Chicago is : Thu Jan 10 16:24:35 CST 2013
Any help would be appreciated. Also if someone know if I can do a "utils ntp restart" during the day, would be great.
thank you
KG

First of all, subscriber call managers always point to primary cucm for time and that can't be changed. So, you are not really gaining much by having cucm2 as a ntp server.
Is ntp synced on the primary cucm to a external ntp server or not?
Yes, you can restart ntp without effecting anything during the day.
Remember if you are running 8.x on VMware, changing the ntp server address will change the license Mac hash.
Sent from Cisco Technical Support iPhone App

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If auditing is enabled in Oracle, does it generate Audit log or it inserts into a SYS. table?
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Sent from Cisco Technical Support iPhone App

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Hi there, have looked all over and not yet found the answer to my query. I have a database instance running at 10.2.0.4.0. There is a rougue alert-{ORACLE_SID}.log created in $ORACLE_HOME/dbs directory when an instance is started. Show parameter background_dump_dest points to the correct directory - $ORACLE_ADMIN/$ORACLE_SID/bdump wether using spfile or pfile. To confirm what is happening I shutdown the instance and deleted both alert logs from the two locations and restarted the instance. Again two alert logs were created. Can anyone please advise why this is happening. I have found threads suggesting that logs are created in $ORACLE_HOME/dbs as default if parameters are not set correctly, but this is creating an alert log in two locations at startup.
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Wed Jul 24 09:29:19 2013
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Shared memory segment for instance monitoring created
Picked latch-free SCN scheme 3
Autotune of undo retention is turned on.
IMODE=BR
ILAT =30
LICENSE_MAX_USERS = 0
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ksdpec: called for event 13740 prior to event group initialization
Starting up ORACLE RDBMS Version: 10.2.0.4.0.
System parameters with non-default values:
processes                = 250
__shared_pool_size       = 92274688
__large_pool_size        = 4194304
__java_pool_size         = 4194304
__streams_pool_size      = 0
nls_language             = ENGLISH
nls_territory            = UNITED KINGDOM
sga_target               = 327155712
control_files            = /oradata/10.2.0/DBAASS06/DBAASS06ctrl01.ctl, /oradata/10.2.0/DBAASS06/DBAASS06ctrl02.ctl
db_block_size            = 8192
__db_cache_size          = 218103808
compatible               = 10.2.0.4.0
log_archive_dest_1       = LOCATION=/oradata/10.2.0/DBAASS06/archive
log_archive_format       = DBAASS06%t_%s_%r.dbf
db_file_multiblock_read_count= 16
undo_management          = AUTO
undo_tablespace          = UNDO
remote_login_passwordfile= EXCLUSIVE
db_domain                = bctn.wheatley-associates.co.uk
utl_file_dir             = *
job_queue_processes      = 10
background_dump_dest     = /orahome/app/oracle/admin/DBAASS06/bdump
user_dump_dest           = /orahome/app/oracle/admin/DBAASS06/udump
core_dump_dest           = /orahome/app/oracle/admin/DBAASS06/cdump
session_max_open_files   = 20
sort_area_size           = 65536
db_name                  = DBAASS06
db_unique_name           = DBAASS06
open_cursors             = 300
pga_aggregate_target     = 31457280
PMON started with pid=2, OS id=13977
PSP0 started with pid=3, OS id=13979
MMAN started with pid=4, OS id=13981
DBW0 started with pid=5, OS id=13983
DBW1 started with pid=6, OS id=13985
LGWR started with pid=7, OS id=13987
CKPT started with pid=8, OS id=13989
SMON started with pid=9, OS id=13991
RECO started with pid=10, OS id=13993
CJQ0 started with pid=11, OS id=13995
MMON started with pid=12, OS id=13997
MMNL started with pid=13, OS id=13999
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Wed Jul 24 09:30:01 2013
Setting recovery target incarnation to 2
Wed Jul 24 09:30:01 2013
Successful mount of redo thread 1, with mount id 3614370965
Wed Jul 24 09:30:01 2013
Database mounted in Exclusive Mode
Completed: ALTER DATABASE   MOUNT
Wed Jul 24 09:30:01 2013
ALTER DATABASE OPEN
Wed Jul 24 09:30:01 2013
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Wed Jul 24 09:30:01 2013
ARC0: Archival started
ARC1: Archival started
LGWR: STARTING ARCH PROCESSES COMPLETE
ARC1 started with pid=16, OS id=14165
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Thread 1 opened at log sequence 14
Current log# 2 seq# 14 mem# 0: /oradata/10.2.0/DBAASS06/DBAASS06_redo02.log
Successful open of redo thread 1
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Wed Jul 24 09:30:01 2013
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Wed Jul 24 09:30:01 2013
ARC0: Becoming the heartbeat ARCH
Wed Jul 24 09:30:01 2013
SMON: enabling cache recovery
Wed Jul 24 09:30:01 2013
Successfully onlined Undo Tablespace 1.
Wed Jul 24 09:30:01 2013
SMON: enabling tx recovery
Wed Jul 24 09:30:01 2013
Database Characterset is WE8MSWIN1252
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where NUMA PG = 1, CPUs = 12
replication_dependency_tracking turned off (no async multimaster replication found)
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QMNC started with pid=17, OS id=14167
Wed Jul 24 09:30:01 2013
Completed: ALTER DATABASE OPEN
[oracle@el64dev03 bdump]$
There is also a trace file created -
[oracle@el64dev03 bdump]$ cat dbaass06_lgwr_13987.trc
/orahome/app/oracle/admin/DBAASS06/bdump/dbaass06_lgwr_13987.trc
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
ORACLE_HOME = /orahome/app/oracle/product/10.2.0/db_1
System name:    Linux
Node name:      el64dev03.bctn.wheatley-associates.co.uk
Release:        2.6.32-300.39.2.el5uek
Version:        #1 SMP Wed Dec 19 14:56:59 PST 2012
Machine:        x86_64
Instance name: DBAASS06
Redo thread mounted by this instance: 1
Oracle process number: 7
Unix process pid: 13987, image: [email protected]
*** 2013-07-24 09:30:01.622
*** SERVICE NAME:() 2013-07-24 09:30:01.622
*** SESSION ID:(275.1) 2013-07-24 09:30:01.622
Maximum redo generation record size = 156160 bytes
Maximum redo generation change vector size = 150676 bytes
tkcrrsarc: (WARN) Failed to find ARCH for message (message:0x10)
tkcrrpa: (WARN) Failed initial attempt to send ARCH message (message:0x10)
in $ORACLE_HOME/dbs/alert_DBAASS06.log shows -
[oracle@el64dev03 dbs]$ cat alert_DBAASS06.log
Wed Jul 24 09:29:19 2013
Adjusting the default value of parameter parallel_max_servers

Thanks for the reply. The cloned database source looks like it uses spfile on startup on the test box, but as I hadn't checked this at the time it was cloned, the spfile was not copied over, so I'm assuming it would have used the default init.ora created which had the correct dump dest defined. As for the new database, it was created from scratch, so I don't see why this should not work correctly. Unfortunately as I am new to this establishment, I have no history as to how Oracle was installed on either machine or how any of the other databases were created, though I do understand that many may have been cloned.
So while I can't speak for the databases that already existed on the Dev box, it seemed weird that they all appeared to be doing the same thing. So I found one that hadn't been started for a while for which there was no historic alert log in dbs and started it to see what happened. It had no spfile, started with pfile and did not create a rogue log. I created an spfile and restarted and still no rouge log. I ran show paremeters and compared to another similar database that had a rougue log, DASSEN02 v DASSEN04 and the only differences were with the instance name and all the files (bdump, cdump etc) existed correctly. Had a further look ref RMAN as some but not all databases had snapcf files in the dbs directory, but again some that had snap files had rougue alert files and others didn't. Also double checked file permissions on the bdump directory, no issues there. Unexplained issues really do bug me, but I think I'll just have to live with not knowing for now, till I have a spare few hours to look at again.

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So, I set my SHORTP_POLICY to 168 (7 fdays), and within ADRCI, if I just type "purge" (or purge -age 60 -type alert), should it not purge the alert logs (I assume it will do both the log.xml and alert_<SID>.log files????).
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I've read that and a few other related articles. Those are for the database ADR homes, which i'm relatively comfortable with:
You goto ORACLE_BASE for the database oracle user (ie. /u01/app/oracle), cycle through all results in adrci exec="show homes", and do a purge -age XXXXX. Either that, or wait the 7-day rolling purge period in which ADR automatically purges for a SHORTP policy (30 days) or the LONGP policy (365 days).
I'm talking about the grid user. That means the +ASM instance's logs, CRS data/logs, the listener, and scan_listener entries.
my general understanding is for the grid user, adr homes typically reside under:
/u01/app/grid (which is the typical ORACLE_BASE)
/u01/app/11.2.0/grid/log (which is the typical ORACLE_HOME/log)
.. but there are a ton of other things.
MOS 1368695.1 spells out the clusterware log locations and some of their archival policies:
<GRID_HOME>/log/$HOST/alert$HOST.log
<GRID_HOME>/log/$HOST/client
<GRID_HOME>/log/$HOST/racg*
<GRID_HOME>/log/$HOST/srvm
<GRID_HOME>/rdbms/audit
<GRID_HOME>/log/diag/*
I've been told by ora support that these dir's are not auto-rotated.. have to be manually handled by the DBA. Some of these dir's under $GRID_HOME/log/<server_name>/ . . ., and they are owned by both ROOT and GRID users. So I was wondering how the rest of the community is dealing with it? How large have people typically made their /u01/app filesystems? Have they done purging via a cron script under the grid user or root user?

User defined metrics for alert log errors

I want to create UDM for getting the full description of alert log ORA - error to be reported via E-mail. Can somebody guide me or help me withe script which can be used to create this alert. Currently, We get the only the message of that error is generated; which request us to manually check the alert to log to figure out the error.

Hi,
what metric did you use and what is the database version.
There are metrics related to alert log errors but those which have status at the end of a name return number of errors
and w/o status provide error description:
11g
Generic Incident - error message
Generic Incident Status - number of errors
10g
Generic Alert Log Error - error message
Generic Alert Log Error Status - number of errors
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Hi All
My database is on Windows machine OS version MS Windows 2003 SP2 64 bit with genuine intel processor from EM 64T family. The alert log is expected to capture all error messages and for a DBA it points one of the most important trouble shooting areas if any problem with the database is referred to .. also does it grow continuously as the database ages in time ..
Earlier on UNIX machines I used to backup the alert log file for future referance and then would trim the file size so that it wont grow beyond manageable limits.. I was using vi editor, cp command and other unix filters like head etc..
but on windows we do not have the filters .. neither could I open the alert log file trim the top few lines and save it so that its size is still manageable by the os.. I am at the moment clueless as to how could I do this activity.. I was doing some google offlate and learnt that for listener log, we have some options like
lsnrctl set file_name <NEW LOG FILE_NAME>
to refresh the listener log to a new file and thus avoid it growing huge in size. Do we have any such fascility for managing alert log as well? It would not always be possible to shut down the database just to trim the alert log file.. and on windows I am not sure about other options..
Thank you ..
Sarat.

Here is from a previous post:
I've been managing Oracle database mostly on Linux for years. Now I'm in an all windows shop and need a script to check my alert logs. Batch programming is junk, can't be trusted, errorlevel is worthless, so I wrote this little program.
This is the begining of alert_log_checker.vbs
' Check the alert log for errors, then send email and rename file
' takes the alert log location as the 1st parameter
Set oArgs = WScript.Arguments
' Set this to the log you want to check for or pass it in. currently its passed in
v_alert_log = oArgs(0)
' Set this to the text pattern you want to grep for
v_pattern = "ORA-"
v_mail_to = "[email protected]"
Set objNet = CreateObject("WScript.NetWork")
v_computername = objNet.ComputerName
v_mail_from = v_computername & "@someplace.com"
' Check if the file exists
if FileExists(v_alert_log) = FALSE then
'wscript.echo "No log file" & v_alert_log
Wscript.quit(0)
end if
' Grep the log
v_grepResults = GrepFile(v_alert_log,v_pattern)
if v_grepResults = "" then
'wscript.echo "Log is empty"
wscript.quit(0)
else
' send email concerning alert
Set WshShell = WScript.CreateObject("WScript.Shell")
Return = WshShell.Run("sendmail.vbs -t "& chr(34) & v_mail_to & chr(34) &" -f "& chr(34) & v_computername & "@crocentral.com "& chr(34) &" -s "& chr(34) & "Oracle Alerts in Log on "& v_computername & chr(34) & " -a "& v_alert_log & " -b "& chr(34) & v_grepresults & chr(34), 1, true)
Set WshShell = Nothing
' rename file prepending date time YYYYMMDD_HHMM
renameLogFile(v_alert_log)
wscript.quit(0)
end if
'*********************** FileExists
Function FileExists(filespec)
Dim fe, msg
Set fe = CreateObject("Scripting.FileSystemObject")
If (fe.FileExists(filespec)) Then
msg = TRUE
Else
msg = FALSE
End If
FileExists = msg
End Function
'*********************** GrepFile
Function GrepFile(p_txtFile, p_pattern)
Dim v_txtTemp, objFS, objFL, v_lineTemp
Set objFS = CreateObject("Scripting.FileSystemObject")
Set objFL = objFS.OpenTextFile(p_txtFile)
Do While Not objFL.AtEndOfStream
v_lineTemp=objFL.ReadLine
if instr(1,v_lineTemp,p_pattern,1) > 0 then
v_txtTemp = v_txtTemp & v_lineTemp & vbCrLf
end if
Loop
objFL.Close
Set objFS = Nothing
GrepFile = v_txtTemp
End Function
'*********************** renameLogFile
sub renameLogFile(p_file)
dim v_file, v_path, v_filename, v_newname, v_yyyymmdd
v_dtNow = Now()
v_YYYYMMDD24hhMM = Right("0" & Year(v_dtNow), 4) & Right("0" & Month(v_dtNow), 2) & Right("0" & Day(v_dtNow), 2) & "_" & replace(FormatDateTime(v_dtnow,4),":","")
Set fso = CreateObject("Scripting.FileSystemObject")
set v_file=fso.GetFile(p_file)
v_path=v_file.ParentFolder
v_filename = v_file.name
v_newname = v_path & "\" & v_YYYYMMDD24hhMM & "_" & v_filename
'wscript.echo v_newname
v_file.Move v_newname
end sub
*** this is the end of alert_log_checker.vbs
alert_log_checker.vbs calls sendmail.vbs is is below, which I didn't write (just hacked) and am including for the whole package.
*** begin sendmail.vbs
' Sends email from the remote SMTP service using CDO objects
' Usage:
' sendmail -t <to> -f <from> -s "<subject>" -b "<message>"
' sendmail [-help|-?]
'Option Explicit
'On Error Resume Next
Dim objSendMail, oArgs, ArgNum
Dim strTo, strFrom, strSubject, strBody, strAttachFile, strBodyFile
strBodyFile=FALSE
Set oArgs = WScript.Arguments
ArgNum = 0
While ArgNum < oArgs.Count
Select Case LCase(oArgs(ArgNum))
Case "-to","-t":
ArgNum = ArgNum + 1
strTo = oArgs(ArgNum)
Case "-from","-f":
ArgNum = ArgNum + 1
strFrom = oArgs(ArgNum)
Case "-subject","-s":
ArgNum = ArgNum + 1
strSubject = oArgs(ArgNum)
Case "-body","-b":
ArgNum = ArgNum + 1
strBody = oArgs(ArgNum)
Case "-bf":
ArgNum = ArgNum + 1
strBodyFile=TRUE
strBody = oArgs(ArgNum)
Case "-attachfile","-a":
ArgNum = ArgNum + 1
strAttachFile = oArgs(ArgNum)
Case "-help","-?":
Call DisplayUsage
Case Else:
Call DisplayUsage
End Select
ArgNum = ArgNum + 1
Wend
'WScript.Echo strto & strFrom & strsubject & strbody
If oArgs.Count=0 Or strTo="" Or strFrom="" Or strSubject="" Then
Call DisplayUsage
Else
Set objMessage = CreateObject("CDO.Message")
objMessage.Subject = strsubject
objMessage.From = strFrom
objMessage.To = strto
if strBodyFile = TRUE then
objMessage.TextBody = ReadFile(strbody)
else
objMessage.TextBody = strbody
end if
if strAttachFile <> "" then
'wscript.echo "attaching file"
objMessage.AddAttachment(strAttachFile)
end if
end if
'==This section provides the configuration information for the remote SMTP server.
objMessage.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2
'Name or IP of Remote SMTP Server
objMessage.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/smtpserver") = "jupiter"
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objMessage.Configuration.Fields.Item _
("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25
objMessage.Configuration.Fields.Update
'==End remote SMTP server configuration section==
objMessage.Send
' Display the usage for this script
Sub DisplayUsage
WScript.Echo "Usage:"
WScript.Echo " sendmail -t <to address> -f <from address> -s " & _
Chr(34) & "<subject>" & Chr(34) & " -b " & Chr(34) & _
"<message body>" & Chr(34)
WScript.Echo " -a <attachment file name>"
WScript.Echo " sendmail [-help|-?]"
WScript.Echo ""
WSCript.Quit
End Sub
Function ReadFile(txtFile)
Dim txtTemp, objFS, objFL
Set objFS = CreateObject("Scripting.FileSystemObject")
Set objFL = objFS.OpenTextFile(txtFile)
Do While Not objFL.AtEndOfStream
txtTemp = txtTemp & objFL.ReadLine
txtTemp = txtTemp & vbCrLf
Loop
objFL.Close
Set objFS = Nothing
ReadFile = txtTemp
End Function
*** end sendmail.vbs

Trim the alert log?

i have a alert log in <grid home>/log/<node>/alert<node>.log that is growing in size and is also owned by root. is this just like a DB alert log and if I rename it a new one will be created. i'm not sure how to maintenance this log file and I don't want to guess - any suggestions or documentation are appreciated.
thanks.

You can use the ADRCI to manage (purge,etc..) the logs of Oracle.
See this links..
http://www.dbasupport.com/oracle/ora11g/ADRCI-Extended-Commands.shtml
http://www.databasejournal.com/features/oracle/article.php/3875896/Purging-Oracle-Databases-Alert-Log-with-ADRCI---Usage-and-Warning.html
Regards,
Levi Pereira

NTP alert in logs

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