On leftl (top) of page i used to see return to previous page arrow that is no longer showing up how do i get that back on there i used it all the time help

at the top of page on left side there used to be a previous page arrows those arrows dont come up anymore i used them alot how do i get them back on there? this is what they look like < > help.

Hello Thediamond
Go to the iTunes preferences, go to the Store tab and check to see if the Show iTunes in the Cloud Purchases. Also check to see if any purchases are hidden as well.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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here's your report with some comments in red:
Hardware Information:
          Mac Pro (Early 2009)
          Mac Pro - model: MacPro4,1
          1 2.66 GHz Quad-Core Intel Xeon CPU: 4 cores
          8 GB RAM
Video Information:
          NVIDIA GeForce GT 120 - VRAM: 512 MB
Audio Plug-ins:
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          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
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          EyeConnect: Path: /Library/StartupItems/EyeConnect
          ProTec6b: Path: /Library/StartupItems/ProTec6b
          VirtualBox: Path: /Library/StartupItems/VirtualBox
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 1:6:49
Disk Information:
          HL-DT-ST DVD-RW GH41N
          WDC WD6400AAKS-41H2B0 disk1 : (640.14 GB)
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    MacPro HD (disk1s2) /: 639.28 GB (305.06 GB free)
                    Recovery HD (disk1s3) <not mounted>: 650 MB
          Hitachi HDS721010CLA332 disk0 : (1 TB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Internal 1TB HD (disk0s2) /Volumes/Internal 1TB HD: 999.86 GB (16.64 GB free)
USB Information:
          Apple Computer, Inc. Apple Cinema Display
          Apple, Inc. Keyboard Hub
                    Logitech USB Receiver
                    Apple, Inc Apple Keyboard
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
          Initio ST380013A 400mbit - 400mbit max
                    disk3s1 (disk3s1) <not mounted>: 32 KB
                    80GB MadDog (disk3s3) /Volumes/80GB MadDog: 79.89 GB (1.89 GB free)
          Oxford Semiconductor Ltd. OXFORD IDE Device 400mbit - 400mbit max
                    disk5s1 (disk5s1) <not mounted>: 32 KB
                    disk5s2 (disk5s2) <not mounted>: 51 KB
                    OWC Mercury Express (disk5s3) /Volumes/OWC Mercury Express: 20 GB (1.5 MB free)
          OWC Mercury Elite Pro AL OXFORD IDE Device 1 400mbit - 400mbit max
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                    disk2s2 (disk2s2) <not mounted>: 29 KB
                    disk2s3 (disk2s3) <not mounted>: 29 KB
                    disk2s4 (disk2s4) <not mounted>: 29 KB
                    disk2s5 (disk2s5) <not mounted>: 29 KB
                    disk2s6 (disk2s6) <not mounted>: 262 KB
                    disk2s7 (disk2s7) <not mounted>: 262 KB
                    disk2s8 (disk2s8) <not mounted>: 262 KB
                    OWC Mercury Elite (disk2s10) /Volumes/OWC Mercury Elite : 249.92 GB (20.51 GB free)
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Thunderbolt Information:
The next categories are loaded at startup and are potential causes for poor performance, as they run all the time, in the background. The green ones are potential problems, the red ones are definite problems. See below for my suggestions.
Kernel Extensions:
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          com.Logitech.Control Center.HID Driver          (3.2.0)
          com.Logitech.Unifying.HID Driver          (1.1.0)
          org.virtualbox.kext.VBoxDrv          (4.2.6)
          org.virtualbox.kext.VBoxUSB          (4.2.6)
          com.rogueamoeba.InstantOnCore          (6.0.4 - SDK 10.8)
          com.logmein.driver.LogMeInSoundDriver          (1.0.2 - SDK 10.5)
          com.Cycling74.driver.Soundflower          (1.5.3 - SDK 10.6)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.acquia.drupal.apache0.plist
          [loaded] com.acquia.drupal.mysql0.plist
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.SwitchBoard.plist
          [loaded] com.barebones.authd.plist
          [loaded] com.barebones.textwrangler.plist
          [loaded] com.cocoatech.pathfinder.SMFHelper.plist
          [loaded] com.google.keystone.daemon.plist   this is spyware from Google.
          [not loaded] com.logmein.logmeinblanker.plist
          [loaded] com.logmein.logmeinserver.plist
          [loaded] com.logmein.raupdate.plist
          [loaded] com.memeo.WDMemeod.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [invalid] com.oracle.java.Helper-Tool.plist
          [loaded] com.quark.quarkupdate.plist
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.AdobeCreativeCloud.plist
          [loaded] com.adobe.CS4ServiceManager.plist
          [loaded] com.adobe.CS5ServiceManager.plist
          [loaded] com.extensis.FMCore.plist
          [loaded] com.google.keystone.agent.plist   spyware from Google
          [loaded] com.Logitech.Control Center.Daemon.plist
          [failed] com.logmein.LMILaunchAgentFixer.plist
          [loaded] com.logmein.logmeingui.plist
          [loaded] com.logmein.logmeinguiagent.plist
          [not loaded] com.logmein.logmeinguiagentatlogin.plist
          [invalid] com.oracle.java.Java-Updater.plist
          [loaded] com.quark.quarkupdate.agent.plist
          [loaded] com.wacom.wacomtablet.plist
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.ARM.[...].plist
          [loaded] com.akamai.client.plist
          [loaded] com.akamai.single-user-client.plist
          [loaded] com.facebook.videochat.[redacted].plist
          [not loaded] com.linotype.FontFolderProtector.plist
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          [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist
          [not loaded] org.virtualbox.vboxwebsrv.plist
          [loaded] ws.agile.1PasswordAgent.plist
User Login Items:
          iTunesHelper
          BusyCalAlarm
          Reminder
          Reminder two of these can't be good.
          Dropbox
          AdobeResourceSynchronizer
          ConnectService
          SFCoreHelper
3rd Party Preference Panes:
          Akamai NetSession Preferences
          Default Folder X
          EyeConnect
          Flash Player
          Flip4Mac WMV
          Logitech Control Center
          MacFUSE
          Microsoft Mouse
          MusicManager
          Quark Update Preferences
          WacomTablet
Internet Plug-ins::
          OfficeLiveBrowserPlugin: Version: 12.3.2
          AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
          Flash Player: Version: 11.9.900.152 - SDK 10.6
          AdobePDFViewer: Version: 11.0.04 - SDK 10.6
          LogMeInSafari32: Version: 1.0.961 - SDK 10.7
          EPPEX Plugin: Version: 3.0.5.0
          WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7
          iPhotoPhotocast: Version: 7.0
          QuickTime Plugin: Version: 7.7.3
          FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6
          AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7
          AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17
          AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17
          Silverlight: Version: 5.1.20125.0 - SDK 10.6
          LogMeIn: Version: 1.0.961 - SDK 10.7
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.4.2.4
          SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6
          WacomSafari: Version: 1.1.0-5
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
          WacomNetscape: Version: 1.1.0-5
User Internet Plug-ins::
          fbplugin_1_0_3: Version: (null)
          DazzboardNPAPIPlugin: Version: 0.9.18
          fbplugin_1_0_1: Version: (null)
Bad Fonts:
          None
Old applications: you have a lot of these. Make sure they are all up to date.
          Audacity:          Version: 2.0.3.0 - SDK 10.4
                    /Applications/Audacity/Audacity.app
          DockPlistEdit:          Version: 7.0 - SDK 10.5
                    /Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app
          FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5
                    /Users/jeffreysternMacPro/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
          Freeway 5:          Version: 5.6.5 - SDK 10.5
                    /Applications/Freeway 5.5 Pro.app
          Intaglio:          Version: 3.4.2 - SDK 10.5
                    /Applications/Intaglio.app
          Microsoft Alerts Daemon:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft Chart Converter:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Excel:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Office Reminders:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Outlook:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Upload Center:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
          Open XML for Excel:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
          Pages:          Version: 4.3 - SDK 10.5
                    /Applications/iWork '09/Pages.app
          QuarkUpdate:          Version: 1.1.0.1 - SDK 10.5
                    /Library/Application Support/Quark/AutoUpdate/QuarkUpdate.app
          RockMelt:          Version: 0.16.91.371 - SDK 10.5
                    /Applications/RockMelt.app
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          SyncServicesAgent:          Version: 14.1.4 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
          XLD:          Version: 20120407 - SDK 10.4
                    /Users/jeffreysternMacPro/Downloads/xld-gui-20120407/XLD.app
          dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5
                    /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
          dynamiclinkmediaserver:          Version: 6.0.1 - SDK 10.5
                    /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    MacPro HD: Disk size: 595.37 GB Disk used: 311.26 GB
                    OWC Mercury Elite : Disk size: 232.76 GB Disk used: 213.66 GB
                    My Book: Disk size: 931.39 GB Disk used: 786.24 GB
          Destinations:
                    Internal 1TB HD [Local] (Last used)
                    Total size: 931.19 GB
                    Total number of backups: 124
                    Oldest backup: 2012-01-01 05:49:38 +0000
                    Last backup: 2013-12-09 00:35:29 +0000
                    Size of backup disk: Too small
                              Backup size 931.19 GB < (Disk used 1 X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               2%          EtreCheck
               1%          WindowServer
               1%          Mail
               0%          LCCDaemon
               0%          2BUA8C4S2C.com.agilebits.onepassword4-helper
Top Processes by Memory:
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Well, two thoughts.
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Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

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