OPaid Collection still showing as 90 days past due

I settled my account with CCA Collections in 2013. Every month Verizon Wireless reports me 90+ days past due for the total amount to the credit reporting agencies. Each month I have to file with a dispute with the three bureaus to dispute the report. I've called Verizon's in house collections and they asked me the remaining balance $55. I told them the account was settled, but I'd pay the $55 if they would send me a bill. They said no and hung up on me. Please help

This would be the wrong place to ask that question, due to this being a customer to customer forum. I feel like you would have to talk to customer service for advice (even tho you already did that.)
What I would do is contact my lawyer and see if she knows of anything to do. That could be expensive if you were to have to take legal action.
The other thing I would do is just pay the money. I know it isn't fair, but you can pay $55 and they will leave you alone.

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Waaaaaaaaaaaaaaaaay back in early November I received my new iPhone 6 Plus on the Edge plan.
There was no return label in the box, so I contacted support and a label was shipped to me in a couple of days.
I sent the old iPhone 5 back in the box with that return label within the 14 day recommended period and went on with my life.
It is now December 29th, over two months after you (Verizon Edge) received my old phone (I tracked it) and the $299 charge is STILL on my account!
I spent over an hour in the store near my home on December 15th and was assured by the store employee that Verizon Edge HAD received my phone but that financials were backed up and it might take a few more days for the charge to be removed from my account.
Meanwhile, I had been receiving 3-4 annoying automated calls per day from you saying to pay my past due bill.
Grrrrrrrrrrrrrrrrrrrrr.
Last week, my service was suspended for.... you guessed it!.... non payment of the past due amount!
I immediately called customer service AGAIN and had to ask to speak to a supervisor after the CSR I first talked to said she couldn't help me.
The supervisor put me on hold, then came on the line and said he had verified that you HAD received my phone.
He put my account on an equipment hold (so that I wouldn't get shut off again) and AGAIN assured me that the charge would soon be off my account.
Guess what?!?!?!?!
The $299 charge is still there!
I have been a customer for over 15 years and have never had my phone shut off for non-payment or any other reason.
I want the $299 charge off my bill NOW.
And if this shows up on my credit report (and I check it regularly!) as a late or non-payment situation, I am contacting your legal department and I am going to sue Verizon Wireless for pain and suffering, stress, financial hardship, and anything else my lawyer can think of to add.
PLEASE resolve this issue today.

Hi Julz32!
I don't like waiting either! Have you received any confirmation about the trade in? Please contact our Trade in department at 877-247-3846 by phone, or [email protected] by email for a resolution.
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ChristinaB_VZW
Follow us on Twitter @VZWSupport

OPaid Collection still showing as 90 days past due

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