Oracle Database 10G R2 Upgrade to 11G R2

Greetings All,
I am sitting with a peculiar situation and was hoping for some advice.
I currently support an Oracle 10G R2 installation at one of my customers. It is running on Red Hat Linux. I struggle quite a bit with the environment as my customer only commissions the Linux environs without an X environment. Having stated all this, it is my preference to upgrade the databases and schema I have to 11G and put them on Windows purely as it opens up administration to non-Unix personnel. The applications using the Oracle DBs are not very mission critical nor resource intensive so the performance loss by moving to Windows would not be a major consideration (although any comments on this approach will be read with interest).
So to cut a short story long, what would be my easiest upgrade option? I have limited Oracle experience (read: "plenty of tinkering but no training").
Any thought or advice?
TIA
Warren

Welcome to the forums !
Pl see if MOS Doc 733205.1 (Migration of Oracle Database Instances Across OS Platforms) can provide necessary information.
HTH
Srini

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