Out of the blue, my AppleTV went to a screen that had two icons, Computers and Settings. Why won't it go the the usual TV screen with viewing options? Help!

Here's what finally worked for me with Apple TV 3rd generation. Out of the box, when setup with wi-fi, it breezed through without any issue. As soon as I powered down and connected it to another tv (same wi-fi network), it got stuck at setting date/time. The remote would help in getting out of it, but the home would only have "Computers" and "Settings" and pretty much useless except for AirPlay. Here's what I did to resolve this:
1. On your main router, temporarily disable the firewall or set it to the lowest setting allowable (a reboot of the router maybe required).
2. Restart apple tv via the "restart" option in the "General" option in the main settings menu.
3. It should breeze through and not show the "Setting date/time" screen.
4. Once it loads up properly, turn on your fire wall as before (a reboot of the router maybe required).
I think it worked for me out of the box, but auto-update to the latest software introduced this bug. So, everytime apple tv tries to synch with the time server, this issue will come back. To disable this, I turned off the "auto time synch" option in Settings -> General.
I am fairly confident that I'd be able to use steps 1 through 4 anytime this recurs. Possible scenarios causing recurrence of this issue:
1. Unplugging the power to apple tv or power failures.
2. OS updates.
3. Restoring apple tv using "Restore" or via micro-usb and iTunes to the lastest OS.
Hope this helps. Please post if this works for you.

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I have just connected my new apple tv, in the main menu I see only two icons; "computers" and "settings". Where do I find the icons for internet, movies etc. We do not live in the US..

I have just connected my new apple TV and in the main menu see only two icons: computers and settings. How do I access the rest of the icons (internet, movies etc...) We do not live in the US. The unit has full WiFi access with no problems, I can access ITunes on my laptop via home sharing no problem.

Glad that this solved your problem but if you searh past threads there are a LOT of people with identical problems.
Reading through the threads my take is
There seems to be something awry with wifi chipset. Typical symptoms are initially being able to connect to connect to a Wifi network then the connection is dropped. Then you see just the 'computers' and 'settings' icons on screen
Power off, reset and factory restore doesnt seem to solve it
Occasionally its nearby antenna cables etc causing interference
One report with convincing evidence it was the HDMI cable, swapping to anotehr cable fixed the problem
Plugging in ethernet works, this is purely a wifi issue
Sometimes plugging in ethernet temporararily wakes up the wifi
Many people seem to have exchanged their units only for the same thing to happen to the new unit a few weeks later. Just wondering if its a fomponent fail or heat issue.

HT201177 My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on besides the cursor. what should I do? Thanks.

My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

The only icons that come up are computers and settings no movies tv etc

the only icons that come up are computers and settings, no movies tv etc. I have disconnected the device and one box nothing I have tied has corrected this problem please advise, I am so frustrated second day attempting to correct this.

The Settings > General > Software Update option only appears when you have iOS 5+ installed, as your tagline says that you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
An iPad 1 will be updated to iOS 5.1.1, and iPad 2 and 3 to iOS 6.1.2.

My Apple TV menu keeps flickering between the standard menu and one that only has "Internet, Computers, and Settings" What is going on?

I will be watching a movie or tv show and it will just quit working, reverting back to a three selection menu. Then it will go to the standard menu and back, doing this a few times. I cant seem to get it to stop and it didnt happen when i first got the ATV.

I had this issue with both our Apple TVs and it turned out to be a bad router.
The router was generating enough radio interference on the Wi-Fi channels the Apple TVs used that they could not hold the signal, and were constantly associating/disassociating with the bad router.
I figured this out by monitoring the status logs on the Time Machine - Advanced tab, and seeing an associate/disassociate message every five seconds or so.
Removing the bad router fixed the problem.

HT1600 I have only two icons, computer and settings after latest update. Where are all the others such as youtube?

where did youtube got after update?

Welcome to the Apple Community.
Unfortunately, a number of users appear to have encountered this problem. Some of these users have reported that the problem just disappears the following day or shortly after. Other users have found various other solutions to this problem.
Firstly, are you receiving any date and time errors when you turn on your Apple TV?
Check that you are properly connected to the Internet, by ensuring that you have a proper IP address and not one starting with 169. Also check that your location for the iTunes Store is set correctly, if so you might try changing it and then changing it back.
If the problem persists try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router, or if this doesn't work you might like to try a restore.

When I tried to do the update it caused an error. So I had to uninstall itunes and now it won't let me reinstall it. Keeps saying something about I do not have the authority to do it.

I got this update message when I opened my itunes. So I said yes and let it update. But then I got this error message and now I can't get it to reinstall. I am the owner of this pc and have been working with Itunes forever. But it keeps telling me that I do not have the right authority to install itunes. This really stinks since all my music for my i-pod is on Itunes. Is there anyone out there who can help me with this?

Me too, kept saying a certain file was missing. Don't understand why a file would be missing, all I did was unintall itunes so I could reinstall it. Makes no sense to me.

I have an Apple Iphone 3G which I use as an Ipod...which has the 4.2 operating system. I had to 'restore' it and now it won't let me download the Facebook app...says I need to upgrade to a 4.3 system. Any help you can provide me with that?

Hi...I am new to this site and it looks like I posted the question in the subject box...my bad.
I have an Iphone 3G which is used as an ipod (phone service plans are too expensive).
I had some apps on it, Facebook being one of them. The device was goins soooo slow (not even 2G of the available 6 being used) so I did as instructed and backed it up, restored it and then put the info back into it. When I tried to download the Facebook app...it said that I had a 4.2.1 system and needed a 4.3 something system? Can anyone provide any help on this or am I doing something wrong?
Thank you in advance

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.

I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. What should I do? Thank you in advance.

I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.

1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?

HT201263 After updating to the ios6 my ipod was going on and off displaying the apple icon and then had a white screen that had multi colors on it. Then it had a blue screen.plz help me

I was updating my iPod touch 4g to the ios6 and it told me to hook it up to the iTunes and so I did. After doing that the computer told me to restore I tried and it didn't work. My ipod then was Turing on and off displaying the apple icon then my screen turned white with rainbow colors going down the screen then at some point my ipod had a multi colored blue screen. The screen was no longer blue after I let it die. Plz help I can't find any solutions.

Try:
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- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I plugged my Iphone into the computer to put my pics on the computer. It went strait to itunes an erased all my contacts and pictures and replaced them with my husbands contacts and photos. Can i get the contacts and photos back?

I plugged my Iphone into the computer to put my pics on the computer. It went strait to itunes an erased all my contacts and pictures and replaced them with my husbands contacts and photos. Can i get the contacts and photos back?

Have you synced your iPhone with iTunes on this computer before? If not, nothing is selected automatically under the various tabs for your iPhone sync preferences with iTunes.
Was this the first time your iPhone was connected to iTunes on any computer? If so, the first time an iPhone is connected to iTunes for the first time that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or eyeless device to the iPhone or set up the iPhone as a new iPhone. This is not automatic, it must be manually selected.

I am having problems installing new software for my ipod i keep getting a message that the network has timed out. I have tried two different computers and networks what else can I do?

I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?

Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

When I went to sync my iPhone, I accidently hit restore and it made my iPhone have all of the settings of my iPod Touch, erasing my iPhone pictures and contacts. Is there any way to get everything back?

When I went to sync my iPhone, I accidently hit restore and it made my iPhone have all of the settings of my iPod Touch, erasing my iPhone pictures and contacts. Is there any way to get everything back?

Not to doubt you, but something sounds fishy. I can see accidentally clicking Restore, but to load your Touch's information you would have had to select your Touch's backup file after restoring, which would be hard to do by accident -- unless your iPhone and Touch have the same name?
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Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

Why won't my dvr record the whole program?

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WHATSUP?

I have basically the same problem, although what's most confusing is it's not completely consistent. When I've been watching a program from the start, there have been times that I've pressed the Record button at some point in the show and everything has been recorded, including the buffered content. But most of the time, that does not happen. Even when I've been on the same channel the whole time and press Record, it usually only records from that point forward, and loses the buffered content. And if I've paused or backed up into the buffer at all, then pressing the Record button only records from that point in live TV forward.
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Out of the blue, my AppleTV went to a screen that had two icons, Computers and Settings. Why won't it go the the usual TV screen with viewing options? Help!

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